2026 TOYOTA COROLLA CROSS Complaints

There is an interior design defect on the 2026 Toyota Corolla Cross XSE regarding sharp, overlapping hard plastic edges located directly underneath the steering column and lower dashboard assembly. The clearance in this specific area is too narrow for normal vehicle ingress and egress. As a result, the driver's knees repeatedly strike and scrape against this sharp plastic seam when getting in and out of the vehicle. This has caused multiple bodily injuries within two months of ownership: a recent open skin abrasion with bleeding on the right knee, and a dark scar from a previous injury two weeks ago on the left knee. This recurring injury hazard poses a safety and ergonomic risk to drivers.

I purchased this vehicle new December 2025. 4 times now it has lost throttle control after turning in traffic. Only to after a second or two to suddenly accelerate unexpectedly at full throttle. This has been periodic for 4 months now. The dealer says they can’t replicate the incident, and they are finished investigating it. Leaving me in fear that an accident is eminent.

The contact owns a 2026 Toyota Corolla Cross. The contact received notification of NHTSA Campaign Number: 25V869000 (Hybrid Propulsion System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer, who inspected the inverter and determined that the inverter needed to be replaced; however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,679.

The contact owns a 2026 Toyota Corolla Cross. The contact received notification of NHTSA Campaign Number: 25V869000 (HYBRID PROPULSION SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

2nd incident. As I was driving on the highway, approaching an exit on my righthand side. I kept following the straight path in my lane, the lane assit of my vehicle assumed I was exiting my lane and jerked the steering wheel from my hands. My car dangerously veered into the lefthand lane.

Pooling of water on passenger side of vehicle. Drain tube clogged HVAC under 2300 miles. They stated it was because I ran through a mud puddle and denied the warranty and will not cover the interior of the vehicle. The interior is moldy from the water exposure, and the electrical system has been compromised. I cannot use the vehicle as the mold poses an immediate environmental safety concern for my family to include by 1 year old child.

The contact owns a 2026 Toyota Corolla Cross Hybrid. The contact received notification for NHTSA Campaign Number: 25V869000 (Hybrid Propulsion System); however, the part to complete the recall repair was unavailable. A local dealer was contacted and confirmed that the part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to perform the recall repair. The dealer was regularly contacted, and with each contact, the dealer provided a later availability date for the recall remedy. The last time the dealer was contacted, an estimated time of availability was no longer provided. The manufacturer was made aware of the failure. The contact had not experienced a failure.

I was driving on my way into work on highway 169 Northbound going 65 mph in the left lane with nobody in the front of me, and nobody to the right of me, and head a loud popping noise, turns out that my windshield cracked. It started as a 6"-8" crack, and then it grew across the entire windshield over a couple of days. The crack is on the inside of the car, not on the outside, which means that it does not have an impact point on it. A crack to suddenly appear with a loud pop is a stress fracture. To have a windshield spontaneously crack while driving is extremely concerning. I brought the car into Burnsville Toyota Service Center, who denied warranty work when the car never moved from the spot, as confirmed with my Toyota App as it updates when the car was last moved. I argued with them by showing photos, pointing out that the crack was on the inside of the windshield, and spoke with the Toyota Customer Service Line, who told me to try a different dealership. When I brought my car to Bloomington Toyota, they said that they would not do anything as they "didn't have any skin in the game since I didn't buy it from them." Ultimately, I had my windshield replaced by Safelite, who confirmed with three separate techs that the windshield cracked on the inside, and did not have an impact point. Furthermore, my fiance stopped by Burnsville Toyota, and they tried to claim that they brought my car to a nearby LaMettry's to confirm it had an impact point, none of which was communicated to me in the several emails I sent, but my car also never moved from the parking spot in the two weeks it was at their service center. I also have an account with the Burnsville LaMettry's, who also do not have records of that happening.

The contact owns a 2026 Toyota Corolla Cross. The contact stated that prior to purchasing and taking possession of the brand-new vehicle, the dealer informed the contact that the vehicle had been repaired under NHTSA Campaign Number: 25V869000 (HYBRID PROPULSION SYSTEM); however, the contact recently received a recall notification from the vehicle's mobile app. Upon verification, the contact became aware that the VIN was still included in NHTSA Campaign Number: 25V869000 (HYBRID PROPULSION SYSTEM). The vehicle was taken back the dealer, who confirmed that the recall repair needed to be completed, and the contact was advised that it would take 1-2 days to repair the vehicle. The vehicle remained with the dealer for the recall repair. The contact had not experienced a failure.

The contact owns a 2026 Toyota Corolla Cross. The contact received notification of NHTSA Campaign Number: 25V869000 (Hybrid Propulsion System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.