2011 TOYOTA FJ CRUISER Complaints
View complaints related to 2011 TOYOTA FJ CRUISER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 30 complaints submitted for the 2011 TOYOTA FJ CRUISER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 TOYOTA FJ CRUISER- GILBERT, AZ
RECEIVED A SAFETY RECALL NOTICE FROM TOYOTA TO HAVE THE AUXILIARY LIGHT KIT REPLACED DUE TO IT BEING A HAZARD. BROUGHT THE VEHICLE INTO THE TOYOTA DEALER 4 TIMES OVER A 6 MONTH PERIOD TO HAVE THE REPLACEMENT DONE, AND YET IT HAS STILL NOT BEEN PERFORMED. WE WILL CONTINUE TO DRIVE THE VEHICLE SINCE IT IS LIKELY ONLY A HAZARD TO ONCOMING TRAFFIC MORE SO THAN TO OURSELVES, BUT WE ARE UPSET THAT THE TOYOTA DEALER HAS NOT YET COMPLETED THE REPLACED THE HAZARDOUS LIGHTS IN ACCORDANCE WITH THE RECALL NOTICE. NOTE, THE DATE OF FIRST INCIDENT IS APPROXIMATE. DEALER INFO: BIG TWO TOYOTA OF CHANDLER, 480-302-4651. THEY ARE LOCATED IN CHANDLER ARIZONA. *TR
Source: NHTSA WEB SITE -
2011 TOYOTA FJ CRUISER- TAPPAN, NY
MY ISSUE STARTED AROUND JUNE, I GET THE WHEEL SHAKE/ SHIMMY AT SPEEDS OF 55-65. TOYOTA SEES THE SHAKE IS THERE AND THEN BALANCES THE TIRES AND SAYS ITS FIXED . TOYOTA INSPECTED THE TRUCK SAYING NOTHING IS BROKEN BENT OR ANYTHING SAYING THEY DON'T THINK ANYTHING IS WRONG. YOU CAN STILL SEE THE SHAKE IS THERE AND THEY KEEP BLAMING THAT THE ROAD IS CAUSING THE SHAKE. SAYING ITS A CROWING. IN THE ROAD. I'VE WENT TO A TOYOTA DEALER TO GET IT INSPECTED THEY SAY NOTHING IS WRONG AND THEN 2 MORE TIMES I WENT THERE AND THEN THEY ADMIT IT AND TRY FIXING IT. I AM VERY UPSET WITH TOYOTA AND CORPORATE . I FEEL SCARED TO DRIVE IT ABOVE 50 BECAUSE THERE IS A BAD SHAKE. AND FEELS UNSAFE ITS CAUSING THE CAR TO BE ALL OVER THE ROAD. *TR
Source: NHTSA WEB SITE -
2011 TOYOTA FJ CRUISER- CROFTON, MD
THE ISSUE STARTED ON 8/23/2012 WHILE DRIVING ON I-95 IN SC, MY 2011 FJ CRUISER TRAIL TEAMS EDITION TIRE PRESSURE WARNING INDICATOR LIGHT CAME ON. THE VERY NEXT DAY, I TOOK MY VEHICLE TO A TOYOTA DEALERSHIP IN WEST COLUMBIA, SC TO HAVE IT INSPECTED. THE DEALERSHIP COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE AS THE LIGHT HAD TURNED OFF THAT NIGHT. HOWEVER, THEY DID DISCOVER AN UNUSUAL AMOUNT OF ERROR CODE MESSAGES FROM THE CPU SYSTEM AND THOUGHT THIS MAY HAVE CAUSED THE LIGHT TO INTERMITTENTLY TURN ON/OFF. THE DEALERSHIP RESET ALL ERROR MESSAGES AND RELEASED THE VEHICLE BACK TO ME. AS IT WAS AN ISOLATED INCIDENT, I THOUGHT THERE WAS NO REASON TO WORRY ABOUT IT. A WEEK LATER, WHILE DRIVING MY VEHICLE ON I-95 IN NC, THE SAME INDICATOR LIGHT TURNED BACK ON, THIS TIME FOR THE REMAINDER OF MY TRIP HOME TO MD. AFTER CONTACTING TOYOTA OF BOWIE TO INSPECT THE ISSUE, THEY FOUND NOTHING WRONG WITH IT AND RELEASED THE VEHICLE BACK TO ME. SOON THEREAFTER, THE SAME INDICATOR LIGHT TURNED BACK ON UNTIL MID-JANUARY 2013 WHEN DRIVING THE VEHICLE TO GA, THE INDICATOR LIGHT TURNED OFF. I HAD THE VEHICLE SERVICED AT I-95 TOYOTA (NEAR BRUNSWICK, GA) AND THEY INDICATED NO ISSUES WERE FOUND WITH THE VEHICLE EVEN THOUGH I ADVISED THEM OF THE INCIDENTS. THEY CONCLUDED THAT WHEN I RETURN HOME TO HAVE THE VEHICLE LOOKED AT THEN. WHILE RETURNING HOME TO MD, THE INDICATOR LIGHT TURNED BACK ON AND HAS STAYED ON EVER SINCE. CONSIDERING I HAVE NOT RECEIVED NOTICE FROM TOYOTA FOR THE SAFETY RECALLS FOR THE VEHICLE, I DISCOVERED THEM THROUGH THE NHTSA WEBSITE AND I HAVE AN APPOINTMENT FOR THIS MORNING TO HAVE A FEW CURRENT RECALLS THAT THE DEALERSHIP KNOWS ABOUT TO BE FIXED AND WILL ADVISE TOYOTA OF ANNAPOLIS (KOON'S) (WHERE I ORIGINALLY PURCHASED THE VEHICLE) OF THE INDICATOR LIGHT ISSUE AND CONCERN. IF ANY FURTHER INFORMATION IS NEEDED, PLEASE DO NOT HESITATE TO CONTACT ME. *TR
Source: NHTSA WEB SITE -
2011 TOYOTA FJ CRUISER- CAYEY, PR
VEHICLE EXHIBITS STEERING SHIMMY BETWEEN 55-65 MPH, VEHICLE CAN NOT MAINTAIN STABLE PERFORMANCE AT HIGHWAY SPEEDS. TOYOTA HAVE REPLACE BOTH WHEEL AND TIRES AND HAVE THE SAME RESULT. FJ CRUISERS ARE HAVING A PROBLEM, AND TOYOTA WILL NOT DO ANYTHING ON THIS SAFTEY ISSUE. *TR
Source: NHTSA WEB SITE -
2011 TOYOTA FJ CRUISER- CHICAGO, IL
VEHICLE SHIMMY BETWEEN 55 AND 65 MPH AFTER BEING AT DEALER FOR ROUTINE TIRE ROTATION. TIRES WERE REPLACED, REBALANCED & ALIGNMENT DONE MULTIPLE TIMES AND VEHICLE BROUGHT TO 4 DIFF LOCATIONS FOR INSPECTION AND PROBLEM STILL EXISTS. HAS BEEN TO TOYOTA DEALER MULTIPLE TIMES WITH NO RESOLUTION. NOT SAFE TO DRIVE AND WILL MOST LIKELY CAUSE OTHER PARTS IN FRONT END/VEHICLE TO FAIL. CONTACTED TOYOTA AND NOTHING WAS DONE TO FIX PROBLEM. *TR
Source: NHTSA WEB SITE -
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2011 TOYOTA FJ CRUISER- OKLAHOMA CITY, OK
STEERING COLUMN SHAKES BETWEEN SPEEDS 55-65 MPH, HAVE HAD THE WHEELS AND TIRES REBALANCED WITH A ROAD FORCE MACHINE WITHOUT ANY RESOLVE OF THE PROBLEM. *TR
Source: NHTSA WEB SITE -
2011 TOYOTA FJ CRUISER- YORKTOWN, NY
SINCE NEW MY VEHICLE HAS HAD A SHAKING STEERING WHEEL WHEN REACHING SPEEDS OVER 55MPH. AFTER TRYING SEVERAL DIFFERENT SETS OF TIRES, WHEELS AND BALANCING MY DEALER HAS NOT BEEN ABLE TO CORRECT THE ISSUE. TOYOTA WILL NOT HELP AND THE STEERING IS SHAKING SO BAD IT FEELS UNSAFE TO DRIVE ON THE HIGHWAY. *TR
Source: NHTSA WEB SITE -
2011 TOYOTA FJ CRUISER- BUCKEYE, AZ
THE DAY I BOUGHT MY NEW TOYOTA FJ I TOOK IT TO A TIRE SHOP FOR LARGER OFF-ROAD TIRES. I WATCHED THE TECH AS HE CHANGED TIRES AND REMOUNTED THE WHEELS. HE CAREFULLY TIGHTENED THE LUG NUTS WITH A TORQUE WRENCH, BUT ON ONE, IT WAS OBVIOUS TO HIM AND ME BOTH THAT THE TIGHTENING EFFORT SUDDENLY GOT EASIER. HE MADE ANOTHER EASY 1/4 TURN AND THE STUD CAME OFF. THE MANAGER LOOKED AT THE STUD AND SAID IT HAD TO HAVE BEEN OVERTIGHTENED PREVIOUSLY BY THE FACTORY OR WAS DEFECTIVE. THEY FIXED IT. ABOUT 4 MONTHS LATER I WAS PUTTING ON MY WHEELS AFTER INSTALLING A SUSPENSION LIFT. I USED A TORQUE WRENCH SET AT 80LBS AND BEFORE IT EVER GOT TO A NORMAL TIGHT THE STUD TWISTED OFF. PLEASE LOOK AT THIS FORUM THREAD: HTTP://WWW.FJCRUISERFORUMS.COM/FORUMS/PROBLEMS-DEALER-SERVICE/85927-BROKEN-WHEEL-STUDS.HTML THERE ARE LIKELY MORE THREADS ON THIS SUBJECT AND THERE IS ALSO MENTION OF SIMILAR THREADS ON A TOYOTA TACOMA SITE. I HAVE REMOVED/REPLACED MANY DOZENS OF WHEELS IN MY LIFETIME AND BEFORE BUYING THIS FJ HAD NEVER BROKEN A STUD EVEN THOUGH I PUT FAR MORE EFFORT INTO TIGHTENING STUDS. *TR
Source: NHTSA WEB SITE -
2011 TOYOTA FJ CRUISER- BROOK PARK, OH
TL* THE CONTACT OWNS A 2011 TOYOTA FJ CRUISER. WHILE PARKED, THE CONTACT NOTICED EXCESSIVE CORROSION THROUGHOUT THE UNDERCARRIAGE OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS AWAITING A RESPONSE FROM THE MANUFACTURER. DURING COLD WEATHER, THE CONTACT ALSO NOTICED THAT THE REAR VIEW CAMERA FOGGED AND FROZE, MAKING THE VISIBILITY BLURRY AND DIFFICULT TO SEE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,500. ..UPDATED 04/26/12 *BF UPDATED 06/15/2012 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 TOYOTA FJ CRUISER- YORKTOWN, NY
VEHICLE STEERING WHEEL SHAKES VIOLENTLY BETWEEN 55 AND 70 MPH. SEVERAL OTHER FJ OWNERS SEEM TO HAVE THIS ISSUE. DEALER CAN NOT FIX EVEN THOUGH THEY HAVE TIRED MULTIPLE WHEEL BALANCES AND TIRE ROTATIONS. NOT SAFE TO DRIVE ON THE HIGHWAY LIKE THIS. *TR
Source: NHTSA WEB SITE