2010 TOYOTA FJ CRUISER Complaints
View complaints related to 2010 TOYOTA FJ CRUISER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 70 complaints submitted for the 2010 TOYOTA FJ CRUISER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 TOYOTA FJ CRUISER- ALBUQUERQUE, NM
BROKEN WHEEL STUDS ON 2010 TOYOTA FJ CRUISER. 3 WHEEL STUDS ON REAR TIRES BROKE DURING A NORMAL TIRE ROTATION AND BALANCE. DEFECTIVE STUDS WERE REPLACED W/ AFTERMARKET STUDS. CONSEQUENCES COULD BE A LOSS OF A WHEEL DURING VEHICLE OPERATION. *LN
Source: NHTSA WEB SITE -
2010 TOYOTA FJ CRUISER- FOUNTAIN VALLEY, CA
2010 TOYOTA FJ CRUISER WHEEL STUDS FAILED WHEN REMOVING BOLTS TO ROTATE TIRES. AMERICAN TIRE CENTER OF PALMDALE CALIFORNIA ORIGINALLY INSTALLED FOUR NEW TIRES WITH LESS THAN 10K MI. ON ODOMETER. AT APPROXIMATELY 15K MI. WHEN SAME COMPANY ATTEMPTED TO REMOVE WHEELS FOR ROUTINE TIRE ROTATION THE WHEEL STUDS BEGAN BREAKING ONE AFTER THE OTHER. 4 OUT OF 6 WHEEL STUDS FAILED ON FRONT RIGHT WHEEL ALONE. AMERICAN TIRE CENTER REPLACED THE BROKEN STUDS, HOWEVER, WHEN OWNER TOOK VEHICLE TO DEALER TO PERFORM PRECAUTIONARY WHEEL STUD REPLACEMENT THE DEALER, (WITHOUT PERFORMING INSPECTION) SAID IT WAS AMERICAN TIRE CENTER WHO LIKELY OVERTORQUED BOLTS AND THAT IT WOULD NOT BE COVERED UNDER FACTORY WARRANTY. LUGS WERE ALL DEFORMED AT SPECIFIC POINT ALONG THE MIDDLE OF THE SHAFT AND HAD A STRETCHED "TAFFY-LIKE" APPEARANCE BUT ONLY IN THE MIDDLE OF THE LUG. REPLACEMENT COST FOR COMPLETE WHEEL LUG REPLACEMENT WAS ESTIMATED AT $600.00 BY HUNTINGTON BEACH TOYOTA DEALERSHIP. BROKEN WHEEL STUDS RETAINED BY OWNER FOR FURTHER INVESTIGATION. FURTHER ACTION SUSPENDED UNTIL OWNER RETURNS FROM MILITARY DUTY OVERSEAS. VIN NOT IMMEDIATELY AVAILABLE TO COMPLAINANT DUE TO OVERSEAS DEPLOYMENT. *TR
Source: NHTSA WEB SITE -
2010 TOYOTA FJ CRUISER- RICHLAND, WA
WHEEL STUD BROKE OFF WHEN CHANGING TO WINTER TIRES. A TORQUE WRENCH WAS USED TO PREVENT OVERTORQUEING. THE CAR HAS 3247 MILES. NO ONE HAD TOUCHED THE WHEELS UNTIL TODAY. ACCORDING TO MY RESEARCH, THIS IS A COMMON PROBLEM SEEN WITH 2010 TOYOTA FJ CRUISER AND 2010 TOYOTA 4RUNNER MODELS. NHTSA SHOULD ASK TOYOTA TO INSTITUTE A SAFETY RECALL FOR THE DEALERS TO INSPECT AND REPLACE ANY DAMAGED WHEEL STUDS. HTTP://WWW.FJCRUISERFORUMS.COM/FORUMS/PROBLEMS-DEALER-SERVICE/85927-BROKEN-WHEEL-STUDS.HTML HTTP://WWW.TOYOTA-4RUNNER.ORG/5TH-GEN-T4RS/66780-WHEEL-LUG-STUD-BROKE-90-FT-LBS-2010-4RUNNER.HTML
Source: PORTABLE SAFETY COMPLAINT FORM -
2010 TOYOTA FJ CRUISER- PORTLAND, OR
DRIVING A NEW 2010 TOYOTA FJ CRUISER WITH APPROXIMATELY 600 MILES ON THE ODOMETER. MODERATE RAIN. WHEN TURNING OFF A PAVED ROADWAY ONTO A FLAT, WET, AND MUDDY SURFACE I HAD THE EXPERIENCE OF TOTAL MOMENTARY BRAKE FAILURE. THIS OCCURRED AS MY LEFT FRONT TIRE LEFT THE ROAD SURFACE AND HIT THE SLICK MUD. MY SPEED WAS UNDER 20 MPH AND I WAS ABLE TO REGAIN BRAKING POWER BY RELEASING THE BRAKE AND THEN RE-APPLYING IT. MY ASSUMPTION AT THE TIME WAS IT WAS THE RESULT OF SOME KIND OF WEIRD ABS BEHAVIOR. I WAS APPLYING THE BRAKES VERY LIGHTLY TO GRADUALLY SLOW MY VEHICLE. THE BRAKES BEHAVED NORMALLY UNTIL THE FIRST TIRE HIT THE SLICK MUDDY SURFACE. SOMEHOW THE SYSTEM CAUSED ALL 4 WHEELS TO LOSE ALL BRAKING POWER. *TR
Source: NHTSA WEB SITE -
2010 TOYOTA FJ CRUISER- LOS ANGELES, CA
2010 FJ CRUISER STEERING WHEEL SHAKE/VIBRATION. ONLY OCCURS WHEN DRIVING THE VEHICLE BETWEEN 55 MPH AND 65 MPH. DRIVING THE VEHICLE ON IDENTICAL ROAD CONDITIONS BELOW 55 MPH OR ABOVE 65 MPH DOES NOT CAUSE THE STEERING WHEEL TO SHAKE/VIBRATE. STEERING WHEEL SHAKE/VIBRATION OCCURS DURING THE ABOVE MENTIONED SPEEDS, REGARDLESS OF ROAD CONDITIONS. DEALER CLAIMS THIS IS NORMAL AND REFUSES TO ADDRESS SAFETY ISSUE. STEERING WHEEL SHAKE/VIBRATION OCCURS EVEN WITH DIFFERENT TIRE/WHEEL COMBINATIONS. *TR
Source: NHTSA WEB SITE -
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2010 TOYOTA FJ CRUISER- PHOENIX, AZ
TO WHOM IT MAY CONCERN: I AM WRITING TO BRING TO YOUR ATTENTION AN ISSUE THAT I FEEL SHOULD BE ADDRESSED BY TOYOTA DUE TO THE SIMPLE NUMBER OF OCCURRENCES FOUND IN SEARCHES ON THE INTERNET DATING BACK TO 2007. VEHICLE: 2010 TOYOTA MODEL: FJ CRUISER WINDSHIELD: UNREASONABLE/PREMATURE CRACKING VIN #: [XXX] THE ANGLE AT WHICH THE WINDSHIELD IS MOUNTED IS OF GRAVE CONCERN TO ME, SIMPLY BECAUSE OF MY RECENT EXPERIENCE 2 DAYS AGO. WHILE DRIVING TO THE GYM I RECEIVED 2 MERE PEBBLES HITTING MY WINDSHIELD, AND IMMEDIATELY 2 CRACKS DEVELOPED RIGHT IN FRONT OF ME. I AM NOT TALKING ABOUT LONG RUNNING CRACKS, I AM NOT EVEN TALKING ABOUT THE KIND THAT SPREAD LIKE SUN RAYS IN ALL DIFFERENT DIRECTIONS. BUT I AM MERELY SAYING THAT THE MARKS ON THE OUTSIDE OF THE WINDSHIELD HARDLY EVEN SHOW AN INDENTION IN THE GLASS. AND YET THE CRACKS ARE DEEP IN THEIR SINGLE SPOTS AND AS OF YET THEY HAVE NOT STARTED TO SPREAD. I AM NOT A TAIL GAITER, NOR WAS I TOO CLOSE TO THE VEHICLE IN FROM OF ME WHEN THIS EVEN TOOK PLACE. CONSIDERING THE SOUND THAT IT MADE WHEN I HEARD IT I SIMPLY CANNOT BELIEVE THE AMOUNT OF DAMAGE THAT HAS OCCURRED. IF YOU SIMPLY DO A GOOGLE SEARCH FOR "FJ CRUISER WINDSHIELD ISSUES/COMPLAINTS" YOU WILL FIND A PLETHORA OF COMPLAINTS/BLOGS/RANTS & RAVES ABOUT HOW THIS HAS HAPPENED FROM 2007 ONWARDS AND ALL COMPLAINTS HAVE SEEMINGLY FALLEN ON DEAF EARS. REPAIRS RANGE ANYWHERE FROM AROUND $500 - $1200 DEPENDING ON WHERE YOU GO TO REPLACE IT. AND AS FAR AS I AM CONCERNED THAT AFTER SPENDING $38,000.00 ON A VEHICLE THIS SIMPLY SHOULDN'T HAPPEN. THIS IS AN ISSUE THAT HONDA FACED IN CERTAIN YEAR/MODEL "HONDA ELEMENTS". NOT ONLY WAS THERE ISSUE COMPLAINED ABOUT ENOUGH TO GET FREE REPLACEMENTS BUT IT ALSO SPURRED HONDA TO TOTALLY RE-DESIGN THE WINDSHIELD FOR THE FOLLOWING YEARS. PLEASE DO SOMETHING ABOUT THIS ISSUES AS I AM SORELY DISAPPOINTED. I DO NOT FEEL AS THOUGH I SHOULD COME OUT OF POCKET FOR THIS REPAIR NOR THAT OF MY INSURANCE COMPANY! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF
Source: NHTSA WEB SITE -
2010 TOYOTA FJ CRUISER- LOS ANGELES, CA
I PURCHASED 2010 TOYOTA FJ CRUISER 4X4 AUTOMATIC. IT HAS PART TIME 4 WHEEL DRIVE SYSTEM INCLUDING 4H AND 4L. I SET INTO 4H (HIGH SPEED 4WHEEL DRIVE) AND TRIED TO PARK AT THE OPEN PARKING LOT. I FOUND OUT CAR GOES SLOW AND STOP BEFORE FITTING INTO THE SPOT. WHEN STEERING IS NOT STRAIGHT, CAR SLOWLY STOPS WITHOUT BRAKING UNDER NO ACCEL. AFTER THAT I TRIED TO MAKE A CIRCLE WITH MY CAR, IT DID NOT WORK. I HAVE TO PUSH THE GAS PEDAL TO MAKE A CIRCLE. IN 2WD, I DON'T NEED TO MAKE CIRCLE WITH GAS PEDAL ON "D" DRIVE. ON 4WD, TO MAKE A CIRCLE, I HAVE TO PUSH GAS PEDAL AND TIRE GETS SQUEAKING AND MAKING NOISE. I TESTED MY COUSIN'S 4 RUNNER WHICH I KNEW THAT BOTH CARS HAVE SAME MECHANISM. ON 4RUNNER, WE DON'T HAVE NO PROBLEM. THE CAR GOES VERY SMOOTH ON 4WD EVEN MAKE A CIRCLE. I WENT TO THE DEALER TO FIND OUT. FIRST, "L" DEALER, THE GUY SAID THAT 4H HAS CENTER DIFFERENTIAL LOCKED. SO UNDER 4WD, ALL WHEELS ARE GOES SAME SPEED. SO I SHOULDN'T PUT 4WD ON THE PAVED ROAD. 4WD IN ONLY FOR THE OFF-ROAD. I ASKED HIM "HOW ABOUT RAINY DAY?" HE SAID MOST OF CARS ARE 2WD. I WENT TO "N" DEALER. HE DOESN'T KNOW ANYTHING. I JUST DROPPED THE CAR AT "C" DEALER NOW FOR 5K SERVICE. WE TALKED LONG TIME FOR 4WD SYSTEM. HE DOES NOT KNOW. HE SAYS THAT IT MIGHT BE DIFFERENT FROM 4 RUNNER AND CHARACTERISTIC. PERSONALLY, I THINK 4WD SYSTEM HELPS ON RAINY ROAD AND ALSO HELPS ON CURVY ROADS ON THE MOUNTAIN. SO I PUT 4WD TIME TO TIME. I DON'T THINK THE CAR SHOULD BE DESIGNED TO HAVE ALL DIFFERENTIAL LOCKED ON 4WD. HOW DO I MAKE A SHARP TURN WITH 4WD? I HAVE TO HEAR TIRE SQUEAKING AND FEEL LIKE HARM THE CAR. I FEEL BAD. IF IT IS A CHARACTERISTIC ABOUT THE CAR, I AM OK WITH IT UNLESS IT HARMS MY CAR. BUT, IT POSSIBLY SOMETHING NEED TO IMPROVE, CAN YOU FIND OUT? I WAS ABOUT TO CALL TOYOTA CUSTOMER SERVICE, BUT I AM AFRAID THAT THEY MIGHT SAY AGAIN "IT IS CHARACTERISTIC. YOU DRIVE 2WD ONLY ON THE ROAD." THANK YOU. *TR
Source: NHTSA WEB SITE -
2010 TOYOTA FJ CRUISER- SEATTLE, WA
MY CAR IS A 2010 TOYOTA FJ CRUISER WHICH I PURCHASED IN OCTOBER 2009. THE BRAKES DIDN'T STOP THE CAR AS EXPECTED IN TWO OCCASIONS, AT ABOUT 7000 MILES THE FIRST TIME, AND THEN A MONTH LATER AGAIN. IN THE FIRST OCCURRENCE, I WAS DRIVING AT AROUND 25 MPH ON WET ASPHALT COMING TO A TRAFFIC LIGHT. I PUSHED THE BRAKES TO STOP BUT THE CAR CONTINUED TO ROLL AND I WENT INTO THE INTERSECTION. THE SECOND TIME I WAS DRIVING AT AROUND 40MPH, AGAIN ON WET ASPHALT. I DROVE OVER A GRATE ON A BRIDGE AND PUSHED THE BRAKES, AND THE CAR DID THE SAME THING, IT DIDN'T SLOW DOWN AS I EXPECTED, INSTEAD IT KEPT GOING. IF THE CAR IN FRONT OF ME HAD BEEN CLOSER I WOULD HAVE HIT IT. THERE'S NO VIBRATION CHARACTERISTIC OF THE ABS, INSTEAD IT SIMPLY FEELS AS IF THE BRAKES STOP BRAKING. IN BOTH CASES I PULLED THE HANDBRAKE BECAUSE OF MY INSTINCTIVE REACTION TO TRY TO STOP THE CAR. I'VE BEEN DRIVING SEVERAL CARS OVER 15 YEARS AND THIS HAS NEVER HAPPENED TO ME BEFORE. I TOOK THE CAR TO TOYOTA THE FIRST TIME AND THEY HAD IT FOR A WHOLE WEEKEND AND TOLD ME THEY COULDN'T FIND ANYTHING WRONG WITH IT. FURTHER, THIS PROBLEM SEEMS TO BE HAPPENING TO MANY OTHER FJ OWNERS, SEE HTTP://TINY.CC/EABJA. *TR
Source: NHTSA WEB SITE -
2010 TOYOTA FJ CRUISER- SHERBROOKE CANADA QUEBEC, 00
JUST BOUGHT THE NEW FJ CRUISER 2010 AND GOT ABS BRAKE PROBLEM. EVERYTIME I HIT A BUMP THE ABS GET ACTIVE AND THE VEHICLE DOESN'T SLOW DOWN . I GET VERY CLOSE TO HIT SOMEONE AT THE BACK BECAUSE OF THAT. NOW I AM GETTING NERVOUS EVERYTIME I SEE A BUMP, CAN'T IMAGINE WHAT I WILL DO ON SLIPPERY SURFACE. *TR
Source: NHTSA WEB SITE -
2010 TOYOTA FJ CRUISER- CHICO, CA
TL*THE CONTACT OWNS A 2010 FJ CRUISER. WHILE DRIVING AT SPEEDS OF AT LEAST 20 MPH AND UP, THE VEHICLE THROTTLE WOULD STICK INTERMITTENTLY. WHILE SHIFTING GEARS, THE VEHICLE WOULD EXHIBIT AN ABNORMAL INCREASE IN ENGINE RPMS AND WOULD HESITATE TO DECELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY COULD NOT DUPLICATE THE FAILURE AND ADVISED THE VEHICLE WAS OPERATING UNDER NORMAL CONDITIONS. THERE WERE NO REPAIRS MADE TO THE VEHICLE AND THERE WERE NO RECALLS. THE FAILURE AND CURRENT MILEAGES WERE 1,900.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE