2014 TOYOTA HIGHLANDER Complaints

View complaints related to 2014 TOYOTA HIGHLANDER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 140 complaints submitted for the 2014 TOYOTA HIGHLANDER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 TOYOTA HIGHLANDER
    - EAST BEND, NC

    WHEN USING THE ADAPTIVE CRUISE CONTROL IT MAINTAINS A USER SPECIFIED TRAVELLING DISTANCE BEHIND THE VEHICLE IN FRONT. WHEN THE VEHICLE CHANGES LANES, OR IS TURNING OFF, THE VEHICLE IS BARELY OFF THE LANE, BUT THE ADAPTIVE CRUISE CONTROL STILL REACTS TO THE CAR THAT HAS EXITED THE LANE. THIS CAUSES MY TOYOTA TO REACT TO THE SLOWED VEHICLE THAT HAS JUST EXITED MY LANE BY SLOWING UNNECESSARILY, AND CAUSING VEHICLES BEHIND ME TO HAVE TO SLOW AND SOME TIMES GET IRRITATED BY THIS ACTION. I TOLD TOYOTA ABOUT THIS. I WAS TOLD THERE IS A FIX ON THE WAY, BUT NO ACTION HAS TAKEN PLACE IN THE PAST 3 YEARS. A TECH DROVE THE CAR ON THE ROAD IN FRONT OF THE DEALERSHIP, BUT HE OBVIOUSLY DID NOT DRIVE THE CAR ENOUGH, BECAUSE IF HE HAD, HE SHOULD HAVE NOTICED THIS ODD BEHAVIOR. IT HAPPENS SOME ON THE INTERSTATE, BUT IS MORE PRONOUNCED BEHAVIOR WHEN ON 2 LAND ROADS. THIS BEHAVIOR HAS OCCURRED EVER SINCE WE BOUGHT IT NEW.

    Source: NHTSA WEB SITE
  • 2014 TOYOTA HIGHLANDER
    - NINE MILE FALLS, WA

    THE ENTUNE RADIO HAS A BUG THAT CAUSES IT TO REBOOT RANDOMLY. I HAVE HAD IT HAPPEN WHILE DRIVING AND RELYING ON THE NAVIGATION SYSTEM FOR DIRECTIONS IN HEAVY TRAFFIC. IT IS ANNOYING, DISTRACTING AND VERY UNSAFE. I HAVE INVESTIGATED THE ISSUE AND IT APPEARS THAT RELOADING OR NEW FIRMWARE DOES NOT WORK WHICH IS WHAT TOYOTA RECOMMENDS. REFER TO THIS LINK FOR OTHER PEOPLE'S COMPLAINTS. HTTP://WWW.LANDERFAN.COM/ARCHIVES/ENTUNE-NAVIGATION-FREEZE-CRASH-REBOOT-FOLLOWUP/

    Source: NHTSA WEB SITE
  • 2014 TOYOTA HIGHLANDER
    - LEESBURG, FL

    TL* THE CONTACT OWNS A 2014 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO THE DEALER MORE THAN ONCE BECAUSE IT HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THIS WAS A SAFETY CONCERN WHILE DRIVING ON THE HIGHWAY OR VARIOUS RATES OF SPEED. THE DEALER WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING TO DETERMINE IF THEY HAD A SERVICE CAMPAIGN OR SOLUTION TO REMEDY THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 TOYOTA HIGHLANDER
    - TRINITY, FL

    SUNROOF EXPLODED SPONTANEOUSLY WHILE DRIVING ON STATE HIGHWAY 19 IN FLORIDA. THE TOYOTA COMPANY DENIED DEFECT AND I HAD TO HAVE REPAIR DONE USING MY INSURANCE. IF THE SUNROOF COVER HAD NOT BEEN CLOSED, PASSENGER COMPARTMENT COULD HAVE HAD LOTS OF GLASS CAUSING INJURY OR AN ACCIDENT

    Source: NHTSA WEB SITE
  • 2014 TOYOTA HIGHLANDER
    - EL DORADO HILLS, CA

    THE NAVIGATION SYSTEM HAS SO MANY ISSUES IT HARD TO LIST THEM IN THIS SMALL SPACE. IT WILL REBOOT MANY TIMES A DAY, SOMETIMES JUST TURNS IT SELF OFF AND HAVE TO PULL TO THE SIDE TURN OFF ENGINE AND IT WILL COME BACK ON. COMMUNICATION IS EXTREMELY POOR, IT LAGS BEING WHERE I AM, IT POOR AT FINDING ADDRESSES THAT HAVE BEEN AROUND FOR YEARS. TOYOTA NEEDS TO TOTALLY REDO THE SOFTWARE AND OFFER IT FOR FREE ITS SO BAD

    Source: NHTSA WEB SITE
  • 2014 TOYOTA HIGHLANDER
    - NORTH POTOMAC, MD

    STATIONARY VEHICLE. POWER REAR LIFT GATE WILL OPEN OR CLOSE ON DEMAND ONLY SPORADICALLY. IT MAY BEGIN TO OPEN OR CLOSE AND MOVE JUST SEVERAL INCHES, OR PERHAPS A FOOT. IT THUS REQUIRES THE OPERATOR TO MANUALLY OPEN OR CLOSE THE GATE WHICH IS VERY DIFFICULT TO ACCOMPLISH ESPECIALLY FOR SMALLER OR ELDERLY PEOPLE AS THE RESISTANCE IS SEVERE, REQUIRING AN ENORMOUS AMOUNT OF EFFORT AND RISK OF INJURY. THIS IS AN ONGOING PROBLEM AND OCCURS CONTINUOUSLY.

    Source: NHTSA WEB SITE
  • 2014 TOYOTA HIGHLANDER
    - THE WOODLANDS, TX

    MY SUNROOF EXPLODED AS I WAS DRIVING WITH MY KIDS, ON THE HIGHWAY. IT SOUNDED LIKE A GUNSHOT AND THE GLASS FELL ALL OVER ME. *TR

    Source: NHTSA WEB SITE
  • 2014 TOYOTA HIGHLANDER
    - RED HOOK, NY

    REAR LIFT DOOR (HATCHBACK) DOES NOT STOP IF AN ARM OR BODY PART IS IN THE WAY ONCE THE BUTTON TO CLOSE IS PUSHED. MY HAIR GOT CAUGHT IN THE LOCK AND THE DOOR WAS CLOSING SO I TRIED TO STOP IT WITH MY ARM AND IT KEPT CLOSING ON MY ARM WITH MY HAIR CAUGHT AND MY ARM IS SEVERELY BRUISED. THE VEHICLE WAS IN PARK AND SHUT OFF IN MY DRIVEWAY

    Source: NHTSA WEB SITE
  • 2014 TOYOTA HIGHLANDER
    - MARTIN, TN

    MY NAVIGATION SYSTEM STOP WORKING ON CITY, AND HIGHWAYS WHILE DRIVING. IT IS GETTING WORSE .I LIVE IN MARTIN TN. WHILE DRIVING TO, AND IN MEMPHIS TN IT STOP OVER TEN TIME ,AND ON THE WAY BACK AT LEAST NINE TIMES. WE WAS RELIEVING ON IT BUT FAILED. WHEN WE NEEDED IT THE MOST.

    Source: NHTSA WEB SITE
  • 2014 TOYOTA HIGHLANDER
    - LYNNFIELD, MA

    2014 TOYOTA HIGHLANDER THE DRIVER SIDE SEAT BELT THREADING DETERIORATED AT THE STITCHING WHERE IT ATTACHES TO THE FLOOR OF THE CAR. IT WAS FIXED BOTH TIMES AT IRA TOYOTA IN DANVERS, MA., ONCE ON JUNE 21, 2016 AND AGAIN ON JULY 26, 2016. THE FIRST TIME THE SEAT BELT BROKE, I WAS STOPPED AT A STOP LIGHT. I PUSHED OFF MY SEAT WITH MY ARMS TO ADJUST HOW I WAS SITTING, TO BE MORE COMFORTABLE, AND THE BELT BROKE. SEE IMAGE ATTACHED. THE SECOND TIME THE BELT BROKE WAS ALMOST IN THE SAME MATTER, EXCEPT I WAS PARKED IN A PARKING LOT.

    Source: NHTSA WEB SITE