2018 TOYOTA HIGHLANDER Complaints

View complaints related to 2018 TOYOTA HIGHLANDER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 260 complaints submitted for the 2018 TOYOTA HIGHLANDER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 TOYOTA HIGHLANDER
    - Houston, TX

    Braking to stop at a traffic light then all of the sudden the car stalls with Braking Power Low message. The car won't even start for me to pull aside to a safe place. This is the second time this happened within 2 years so I decided to put a complaint in.

    Source: NHTSA WEB SITE
  • 2018 TOYOTA HIGHLANDER
    - Wadsworth, NV

    The transmission had a growling noise at low speeds. The dealer said that a new transmission is needed. Online complaints show that a badly designed transmission is failing very early in this vehicle and a class action lawsuit was filed because of this transmission.

    Source: NHTSA WEB SITE
  • 2018 TOYOTA HIGHLANDER HYBRID
    - Dallas, TX

    The contact owns a 2018 Toyota Highlander Hybrid. The contact stated while coming to a complete stop and depressing the brake pedal, he heard abnormal squeaking and rubbing sounds. There was no warning light illuminated. The contact stated that the failure persisted while at a complete stop. The contact stated that upon inspecting under the hood of the vehicle while someone depressed the brake pedal, he noticed that the ABS pump was emitting abnormal humming sounds. The vehicle was taken to an independent mechanic where it was diagnosed that the ABS pump was defective with an abnormal humming sound. The ABS also remained running 6 seconds after the brake pedal was released. The local dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 36,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 TOYOTA HIGHLANDER
    - Celina , TX

    UNKNOWN We have had the vehicle for just over 2 years and out of the blue we get a SRS airbag warning indicator that says visit the dealership. The dealership says that it is $2300 to repair a wiring harness that they Are unsure of the location though. The vehicle has 86,000 miles on it which is 26,000 miles over coverage for that part. In my opinion this is the part that should not fill this early and should still be covered. Much less the SRS components should never fail. We are forced to drive with a warning indicator that comes on every five seconds and blocks all the other information.

    Source: NHTSA WEB SITE
  • 2018 TOYOTA HIGHLANDER
    - Eugene, OR

    The windshield in our 2018 Highlander suffered three cracks before we finally had the windshield replaced. According to the company that performed the repair, we are one of many Highlander customers that have had these issues. We know that rocks were the cause, but the number of incidents appear to be higher than normal. To avoid having another problem, we added a protective coating to our windshield at an additional cost of $600. We assume this to be one of many incidents, and want it to be known that this appears to be a defect in glass specification and/or manufacturing.

    Source: NHTSA WEB SITE
  • 2018 TOYOTA HIGHLANDER
    - Florence, SC

    Engine light came on, took to auto parts store and they checked for the code. Was told it was an issue with the fuel pump/ vacuum. Reset engine light, stopped to fill up with gas and car would not restart. The steering wheel locked and car would not crank. Was jumped off by a bystander, still would not turn over. After sitting for approx 15 minutes, I tried to restart vehicle again and it cranked. One week later, on vacation, car would not start after getting gas. Once again, took it to auto part store and same code and check engine light was on. Reset engine light, drove fine. Once check engine light is on, I am unable to use cruise control, this was very inconvenient since we were traveling! I have had this same issue happen about 5 times now! Making appointment with dealership to see if this weill be covered by my warranty and hopefully it is a simple fix.

    Source: NHTSA WEB SITE
  • 2018 TOYOTA HIGHLANDER
    - Hicksville, NY

    About6 months ago I started getting the messege "Breaking power low" when i try to start my vehicle. So I took it to Star Toyota Service paid $175 to diagnose the problem. The found DTC 1241 and told me to change the qhole skid control unit. Eventhough on the paper it said skid control ecu battery. So I took it to another dealer named Penn Toyota and they found the same code but they said the voltage is coming low because I may leave my ignition on before I start my vehicle. That sounds funny because I do not do this and on top if i do this my battery would be dead. As of right now I spoke with toyota and since my extended warrenty has finished so they offered my 25% coupon if i fixe the problem. Now I do not know what is the problem and which dealer to trust. The reason I am reporting to "nhtsa" is because if I die because of this problem with my car which is still undiagnosed so at least they can find out the same reason so there will be no more death after me. Again the messege comes on the crean is " Breaking power low. Stop in a safe place "

    Source: NHTSA WEB SITE
  • 2018 TOYOTA HIGHLANDER
    - Villanova, PA

    I was traveling down the road, when a car hit my car in the back passenger door. My car was pushed onto the curb and it hit a tree. My car was totaled and it was a hit and run. The air bags didn't go off and my dad and I were hurt. I reported it to Toyota and the car was put on hold be the insurance company. There were no warning lights and the emergency stop didn't work. the car had 15000 on it and it was inspected in Jan. 2022.

    Source: NHTSA WEB SITE
  • 2018 TOYOTA HIGHLANDER
    - Villanova, PA

    A car hit me on the back passenger door. My car was pushed to the curb where I hit a tree and the air bags didn't go off. My dad was injured bad.

    Source: NHTSA WEB SITE
  • 2018 TOYOTA HIGHLANDER
    - Edisto Island, SC

    The contact owns a 2018 Toyota Highlander. The contact stated that while his wife was driving at an undisclosed speed, the brake pedal was depressed and she experienced a spongy brake pedal. The brake warning light was illuminated and the Power Failure to Brake System message was displayed. Additionally, the vehicle made an abnormal sound while the brake pedal was depressed. The brakes failed to stop the vehicle immediately which nearly caused a collision. The vehicle was towed to the dealer where it was diagnosed that the brake master cylinder needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 18V211000 (Service Brakes, Hydraulic) however, the VIN was not included in the recall. The failure mileage was approximately 27,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE