2013 TOYOTA HIGHLANDER Complaints

TL* THE CONTACT OWNS A 2013 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE BEGAN TO LOSE POWER WITHOUT WARNING. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10.....UPDATED 07/05/16 *BF *CN

THE CAR HAS BURNED 1 QT OF OIL EVERY 1500 MILLES OR SO SINCE DAY1... TOYOTA WILL DO NOTHING TO REPAIR THE INTERNAL ENGINE PROBLEM AS THEY SAY IT IS ACCEPTABLE PER THEM TO BURN 1 QT EVERY 1200??

TL* THE CONTACT OWNS A 2013 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 75 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE TRANSMISSION. IN ADDITION, THE FAILURE OCCURRED WHEN DRIVING 40 MPH OR HIGHER. THE CONTACT MENTIONED THAT THE VEHICLE WAS SERVICED UNDER A MANUFACTURER WARRANTY FOR THE TRANSMISSION IN NOVEMBER OF 2015. THE CONTACT STATED THAT THE TRANSMISSION UTILIZED WAS REBUILT. THE DEALER DIAGNOSED THAT THE TRANSMISSION UTILIZED FOR THE REPAIR MET THE MANUFACTURER STANDARDS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200.

LETTER FROM CONSTITUENT REGARDING THE ISSUE OF UNINTENDED ACCELERATION IN TOYOTA AND LEXUS VEHICLES. *SMD 2013 TOYOTA HIGHLANDER. THE CONSUMER STATED AS SHE WAS ABOUT TO PUT THE VEHICLE IN REVERSE TO REPOSITION THE VEHICLE, IT SUDDENLY LURCHED FORWARD WITH THE ENGINE RACING . IT WAS IF THE ACCELERATOR WAS FLOORED. WITHIN A COUPLE OF SECONDS THE VEHICLE JUMPED OVER THE CEMENT PARKING BLOCK AND INTO A POLE. THE VEHICLE HAD SIGNIFICANT DAMAGE BETWEEN $13,000 AND $15,000. THE CONSUMER WAS INFORMED THE CARPET FLOOR MAT WAS FOUND TO BE UNATTACHED. *JB

TOYOTA 2013 HIGHLANDER WITH 31237 MILES HAD TO REPLACE THE STEERING SHAFT DUE TO THUD-THUD NOISE WHEN TURNING RIGHT OR LEFT. I BOUGHT CAR NEW FROM DEALERSHIP. CAR STILL UNDER WARRANTY BUT WAS TOLD IT WILL PROBABLY HAPPEN AGAIN. PARTS AND LABOR ESTIMATED TO BE $500+ EACH TIME IN THE FUTURE. ACCORDING TO INFORMATION ON INTERNET THIS IS NOT A RANDOM ISSUE WITH HIGHLANDERS AND HAS BEEN GOING ON FOR SOME TIME. THIS APPEARS TO BE A DESIGN FLAW THAT IS BEING IGNORED WITH THE OWNER BEING REQUIRED TO FOOT THE BILL. NEVER HAD A STEERING SHAFT ISSUE IN THE CARS I HAVE PREVIOUSLY OWNED SOME FOR OVER 100,000 MILES, U.S. MADE OR NON-U.S. MADE MODELS. THE NEW PART IS GUARANTEED FOR ONE YEAR...THAT IS NOT ACCEPTABLE FOR A KNOWN REOCCURRING ISSUE OF WHICH TOYOTA IS AWARE . I CALLED TOYOTA NATIONAL CUSTOMER RELATIONS IN TORRANCE, CA AND SPOKE WITH REPRESENTATIVE WHO WAS VERY POLITE BUT OFFERED NO RECOURSE FOR THIS ISSUE. VERY DISAPPOINTED.

PERIODICALLY HESITATES WHEN ACCELERATING - DOESN'T MOVE, DOESN'T ACCELERATE - NOTHING - ALMOST LIKE CAR NOT RUNNING. DOES IT FROM STOPPED POSITION OR WHILE MOVING. HAPPENED TWICE YESTERDAY, AFTER BEING STOPPED AT RED LIGHT AND WHEN TURNING ACROSS LANE OF TRAFFIC (CITY STREET). HAS DONE IT WHEN PASSING ON INTERSTATE - NEVER KNOW WHEN IT WILL HAPPEN. IT'S SCARY AND BY THE TIME IT KICKS IN, TRAFFIC IS FAST APPROACHING. WORRY THAT ONE DAY IT WILL NOT ENGAGE AND I WILL GET HIT. DOESN'T MATTER IF HOT OR COLD, WET OR DRY, DRIVING SHORT TIME OR LONG TIME. DEFINITELY AN ACCIDENT (AND DEATH) WAITING TO HAPPEN. DEALERSHIP SAID THEY HAVE NOT HEARD COMPLAINT BEFORE AND CAN'T FIX IT UNLESS CODE APPEARS. FIND THAT HARD TO BELIEVE SINCE OWNER'S WIFE DROVE IT. SENT COMPLAINT TO TOYOTA WITH COPIES OF SIMILAR COMPLAINTS FOUND POSTED ONLINE. WONDER IF IT IS RELATED TO TRANSMISSION BECAUSE I CAN SOMETIMES FEEL BRIEF CHANGES IN RPM (OUTSIDE OF HESITATION ISSUE). PLEASE HELP!

THE COMPLAINT HAS TO DO WITH COMPUTER SYSTEMS ON THIS VEHICLE. SOME OF THE COMPLAINT IS CONVENIENCE, BUT WORRISOME BECAUSE OTHER SYSTEMS SEEM TO BE INVOLVED AS WELL. THE COMPUTER SCREEN HAS ALWAYS BEEN SLOW/HESITENT, WITH VARIOUS "GLITCHES". VEHICLE HAS GPS MAPPING SCREEN WHICH OCCASSIONALLY "DISCONNECTS" AND RESETS TO BLANK SCREEN. THE BLUETOOTH AND OTHER SYSTEMS HAVE ALSO "DISCONNECTED" AND COULDN'T BE RESET UNTIL THE VEHICLE WAS STOPPED AND TURNED OFF. THE HEADLIGHTS SOMETIMES DO NOT SHUT OFF, DAY/NIGHT DOESN'T WORK PROPERLY. HAVE HAD OCCASSIONAL PROBLEMS WITH DOOR LOCKS NOT WORKING AS THEY SHOULD. NEVER KNOW WHEN AND WHICH SYSTEMS WILL BE AFFECTED. I HAVE ALSO FILED A COMPLAINT ABOUT INTERMITENT NON-ACCELERATION ISSUES, WHICH MAYBE RELATED.

FROM STOP (AT TRAFFIC LIGHT, MERGING, ETC), PRESS ON GAS PEDAL FOR ACCELERATION AND VEHICLE DOES NOT GO, HESITATES, THEN DOES ACCELERATE. THIS HAS HAPPENED MULTIPLE TIMES, INTERMITTENTLY, AND HAS BEEN REPORTED TO TITUS WILL TOYOTA DEALERSHIP. SINCE THEY HAVE NOT DUPLICATED IT, PROBLEM CONTINUES INTERMITTENTLY. NEVER KNOW WHEN THIS WILL OCCUR. IT IS VERY DISCONCERTING AND DANGEROUS. THIS VEHICLE HAS A LOT OF "COMPUTER" GLITCHES WITH GPS MAPPING, BLUETOOTH, AUTO LIGHTS, ETC. MAYBE RELATED?

TL* THE CONTACT OWNS A 2013 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION WHILE STARTING THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE OCCURRED APPROXIMATELY THREE TIMES. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000. THE VIN WAS NOT PROVIDED.

WHILE DRIVING UPHILL, THE BRAKES MALFUNCTIONED AND BRAKES (AND THE GAS) WOULDN'T WORK. MY CAR SLID BACKWARDS DOWN THE HILL INTO A STREET WITH AN ONCOMING CAR. BRAKE FUNCTION DID NOT RETURN THE ENTIRE SLIDE DOWN THE HILL (APPROX. 65 FEET), AND THE SCREEN ON THE DASHBOARD SAID "BRAKE MALFUNCTION, CONTACT DEALER IMMEDIATELY" IT WAS TOWED TO THE DEALERSHIP OVER A WEEK AGO WITH NO RESOLUTION TO DATE FROM TOYOTA.