2013 TOYOTA HIGHLANDER Complaints

View complaints related to 2013 TOYOTA HIGHLANDER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 210 complaints submitted for the 2013 TOYOTA HIGHLANDER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 TOYOTA HIGHLANDER
    - LAKE ZURICH, IL

    TL* THE CONTACT OWNS A 2013 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 65 MPH, THE CRUISE CONTROL WAS ENGAGED AND THE RPMS INCREASED RAPIDLY TO 5,000 FOR A BRIEF MOMENT AND THEN RESUMED NORMALLY. THE FAILURE OCCURRED WHEN DRIVING UP AN INCLINE AND ALSO WITHOUT THE CRUISE CONTROL ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 TOYOTA HIGHLANDER
    - KANKAKEE, IL

    TL* THE CONTACT OWNS A 2013 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE VEHICLE HESITATED WHEN ACCELERATING FROM A STOP OR A BREAK WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES AND, EACH TIME, THE CONTACT HAD TO PUMP THE ACCELERATOR PEDAL UP TO THREE TIMES IN ORDER TO ACCELERATE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO DIAGNOSED THAT ONE OF THE COMPUTER MODULES THAT REGULATED ACCELERATION WAS FAULTY. THE DEALER COULD NOT DETERMINE WHICH OF THE MODULES WAS FAULTY; THEREFORE, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ISSUED A CASE NUMBER TO TAKE TO THE DEALER. THE FAILURE MILEAGE WAS 17,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 TOYOTA HIGHLANDER
    - BELLEFONTE, PA

    VEHICLE WAS PROCEEDING THROUGH AN INTERSECTION UNDER A GREEN LIGHT. A VEHICLE TRAVELING THE CROSS ROAD PROCEEDED THROUGH THEIR RED LIGHT AND IMPACTED MY VEHICLE AT FULL SPEED. THE RESULT WAS A "T-BONE" ACCIDENT INTO THE DRIVER'S SIDE DOOR. THE FORCE OF THE COLLISION WAS SUCH THAT MY VEHICLE WAS TURNED 90 DEGREES. THE DRIVER'S HEAD IMPACTED THE DRIVER'S SIDE WINDOW SHATTERING THAT WINDOW. THE SIDE CURTAIN AIR BAG DID NOT DEPLOY. AIR BAGS IN THE OTHER VEHICLE DID DEPLOY. HAD THE AIR BAG OPERATED PROPERLY IT WOULD HAVE PROTECTED THE DRIVER'S HEAD FROM IMPACTING AND SHATTERING THE WINDOW. SINCE THE SIDE CURTAIN AIRBAG DID NOT DEPLOY IN WHAT APPEARS TO BE AN OBVIOUS SITUATION, I AM NOW CONCERNED THAT NONE OF THE AIRBAGS IN THAT VEHICLE WILL DEPLOY UPON IMPACT AND I AM DRIVING AN UNSAFE VEHICLE.

    Source: NHTSA WEB SITE
  • 2013 TOYOTA HIGHLANDER
    - KIRKWOOD, PA

    STARTING THIS SUMMER OUR 2013 TOYOTA HIGHLANDER WAS HAVING A TERRIBLE ODOR COMING FROM THE AC. WENT TO DEALER AND WAS TOLD THEY WOULD CLEAN OUT THE AC/ EVAPORATOR BOX WITH AMMONIA AND THEN PUT A MINT SPRAY TO REDUCE AMMONIA SMELL. PAID $65 FOR THIS SERVICE. ON WAY HOME I SMELL NOTHING BUT A STALE ODOR. THE NEXT DAY THE MOLDY SMELL WAS BACK. DIDN'T EVEN HAVE TO START CAR. THE SECOND I OPENED DOOR IT HIT ME. I WENT ON GOOGLE AND SAW A NUMBER OF PEOPLE WERE HAVING SAME PROBLEM WITH TOYOTA CARS. NOT JUST A HIGHLANDER!! THE AVALON,CAMRY AND OTHERS ARE HAVING THIS SAME ISSUE. THE PROBLEM APPEARS TO BE MOLD IN THE EVAPORATOR BOX AND VENTS. HAVE HAD MANY VEHICLES AND NEVER A PROBLEM LIKE THIS ONE. BOUGHT THE CAR NEW AND FOR TOYOTA NOT TO ADMIT TO A BAD DESIGN IS DISAPPOINTING.

    Source: NHTSA WEB SITE
  • 2013 TOYOTA HIGHLANDER
    - CINCINNATI, OH

    TL* THE CONTACT OWNS A 2013 TOYOTA HIGHLANDER. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE POWER STEERING FAILED AND THE INSTRUMENT PANEL DISPLAYED THAT THE POWER STEERING NEEDED ASSISTANCE. THE VEHICLE WAS DRIVEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE ELECTRONIC COMPUTER THAT MANAGED THE STEERING NEEDED TO BE REPLACED. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 48,500.....UPDATED 10-27-15 *BF *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 TOYOTA HIGHLANDER
    - HARTLAND , WI

    TL* THE CONTACT OWNS A 2013 TOYOTA HIGHLANDER. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,000. MA 10/25/15

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 TOYOTA HIGHLANDER
    - CONCORD , MA

    TL* THE CONTACT OWNS A 2013 TOYOTA HIGHLANDER. WHILE AT A STOP, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED BEFORE ACCELERATING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000. UPDATED 1/12/16 *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 TOYOTA HIGHLANDER
    - CONCORD, MA

    UPON ACCELERATION THE VEHICLE HESITATES FOR 3-5 SECONDS, IT HAS HAPPENED NUMEROUS TIMES. WENT TO THE DEALER AND THEY SAY NOTHING WRONG. VERY DANGEROUS PULLING INTO A HIGHWAY.

    Source: NHTSA WEB SITE
  • 2013 TOYOTA HIGHLANDER
    - HUNTINGTON BEACH, CA

    ABOUT A WEEK AGO MY RIGHT REAR PASSENGER DOOR LOCK STARTED TO FAIL. THE DOOR WOULD NOT UNLOCK. THIS IS THE DOOR MY 5 YEAR OLD DAUGHTER USES. I TOOK IT TOO A DEALER AND WAS CHARGED $638 TOTAL TO REPLACE THE ACTUATOR. THE SERVICE TECH ACTUALLY MISQUOTED ME, I WOULD NEVER PAY THIS MUCH TO FIX THIS PART. UPON READING NOW I SEE THAT MANY, MANY PEOPLE HAVE THIS PROBLEM. MY CAR IS STILL UNDER 3 YEARS OLD. THE ACTUATORS SHOULD NOT FAIL. I HAVE NEVER HAD THIS PROBLEM IN ANY OTHER CAR. THIS IS A SEVERE SAFETY ISSUE IF THE CAR IS IN AN ACCIDENT. THESE CARS NEED TO BE RECALLED. I WILL BE CONTACTING TOYOTA TOO.

    Source: NHTSA WEB SITE
  • 2013 TOYOTA HIGHLANDER
    - LOUISVILLE, CO

    WHILE ATTEMPTING TO TURN FROM A SIDE ROAD ONTO A MAIN ROAD, I NEEDED TO ACCELERATE TO BLEND INTO THE FASTER MOVING TRAFFIC. WHILE ATTEMPTING TO ACCELERATE THE ENGINE ACTED LIKE THE GAS PEDAL HAD NOT BEEN PRESSED BUT MAINTAINED THE PREVIOUS SLOW ENGINE SPEED DESPITE THE GAS PEDAL BEING FINALLY PRESSED TO THE FLOOR. WHILE MAINTAINING THE FULL GAS PEDAL POSITION THE ENGINE FINALLY REVVED UP AND THE SUV LURCHED FORWARD. I HAVE NOT BEEN PLACED YET INTO A HAZARDOUS SITUATION, BUT THAT IS BECOMING A REALITY. THIS HESITATION HAS RECURRED MORE THAN TWENTY TIMES SINCE THEN. NO, I HAVE NOT TAKEN THIS TO TOYOTA SINCE THEY APPEAR TO HAVE NO CONCERN FOR THE MANY FINE FOLKS REPORTING SIMILAR ENGINE STALLING.

    Source: NHTSA WEB SITE