2018 TOYOTA HIGHLANDER Complaints

Just like the other complaints with the brakes, I also received the error message "“Braking Power Low, stop at a safe place”. Also like the other complaints here, I went to the dealership where I purchased the car and they told me it is not covered and considered as a recall for my vehicle. EVEN though the same problems have been identified for the same make and vehicle under recall #18V211000. I also called the Toyota Corporation and they said since my VIN number wasn't specifically affected, it's not part of the recall. I don’t think it’s right that Toyota can say it is not covered simply because they haven’t identified it with my specific vin and or the manufacturer they used. This is horrible and obviously, there is an issue with the brake system that could lead to collisions.

My car stopped working and the following error message showed up "Braking Power Low, Stop in a Safe Place." I have a photo of this error message. When researching this error message, it MAY be related to NHTSA Campaign Number 18V-211. The research I've done says on multiple websites this error is related to brake booster pump. The dealership is saying there was no such recall, but I was able to find the recall notice on this issue through the NHTSA website. I would appreciate a phone call at [XXX]. Again, I have a photo of the error message that showed up on my dashboard. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I was driving down the highway at 11:30am MST going between 55-60 mps and my sunroof just popped and broke. Nothing hit us, there were barely even any cars around us at the time. It spontaneously combusted. Providing screenshots of the video I took immediately after it happened. You can even see how the glass is bowed out instead of inward, if it were hit by something.

Vehicle wouldn't start. Shows low break power stop the vehicle in a safe area. Luckily this happened when I was not driving. Breaks felt stuck.

The contact owns a 2018 Toyota Highlander. The contact stated while driving 70 MPH, the check engine warning light illuminated informing the driver that the AWD system and stability were disabled. The vehicle was taken to the dealer where they diagnosed the failure of the sub-assembly and the water temperature sensor needed to be replaced. The contact stated that he was informed that the onboard computer disabled the system due to the weather. The dealer informed the contact that the parts were on national backorder. The dealer performed a temporary repair by placing plastic on the grill to keep cold air out; however, the failure reoccurred several times. The manufacturer was notified of the failure and informed the contact that the parts were not covered under warranty. The approximate failure mileage was 48,000.

The contact owns a 2018 Toyota Highlander. The contact stated that while his wife was driving at various speeds, the brakes failed to operate as needed. The contact stated that “Pull Over Immediately/Vehicle Unsafe to Drive” was displayed on the instrument panel. The contact stated that his wife had to pump the brake pedal for the brakes to operate as needed. His wife took the vehicle to an independent mechanic who inspected the vehicle but found no defects with the braking system. Upon investigation, the contact discovered NHTSA Campaign Number: 18V211000 (Service Brakes, Hydraulic) which he linked to the failure. The manufacturer was notified of the failure and informed him that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 32,000.

1.) Bluetooth connects without issue to iPhone (for both media and phone) however during a phone call (incoming/outgoing) the car system will drop the call after about 2 mins of talk time. The phone then disconnects from the car & will only re-pair once the system restarts. 2. ) The safety hazard is due to distracted, hands required operation of the phone due to Bluetooth system not working properly 3.) The issue has been under 'warranty' for nearly 2 years at my dealer. There is currently no resolution. Dealer admits the fault is due to a compatibility issue of various vendors supplying the head unit, bluetooth/radio unit, and software. 4.) At the instruction of the manufacturer, the dealer has refused to replace any hardware.

The contact owns a 2018 Toyota Highlander equipped with a tow package. The contact stated that after taking the vehicle in for service, he made the dealer aware that on the passenger’s side rear of the vehicle where the muffler tip came out from underneath the vehicle that the plastic piece above the muffler was melted from exhaust heat coming from the muffler while towing his trailer. The dealer documented the incident and forwarded the findings to the manufacturer. The contact did not receive a callback, so he contacted the dealer and was informed that the vehicle was out of warranty and therefore there was nothing to pursue. The contact was concerned that there would be severe damage done to the bumper and wiring harness from the exhaust heat. The manufacturer was made aware of the failure. The contact was still awaiting a response from the manufacturer. The vehicle was not repaired. The failure mileage was approximately 40,000. The VIN was not available.

Fuel pump was replaced last year in October 2020 and was out of warranty when incident happened. Vehicle stalled again in the middle of my drive and was stranded in the middle of a busy road. Fuel pump found to be failing per my mechanic.

I bought this 2018 Toyota Highlander xle brand new from the dealer on 2018.My first brakes and rotors were changed by toyota dealer on march 2020 at 24000 miles and then the second time again brakes and rotors were changed december 2020 at 39000. Both time it was Toyota OEM parts. Now at 63000 these ae weare out i bought different company breaks and brembo rotors akebonno brakes. Each time it was more than $800 job. It looks like toyota is making very cheap break pads and rotors and for consumers are not getting what they say about their brakes and rotors. Which ia supposed to be 30000 miles. I am requesting someone to tale a look at this matter and save the consumers to spend less. Thank you