2004 TOYOTA HIGHLANDER Complaints
View complaints related to 2004 TOYOTA HIGHLANDER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 280 complaints submitted for the 2004 TOYOTA HIGHLANDER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 TOYOTA HIGHLANDER- CENTRAL, SC
I WAS LEAVING MY HOME GOING TO WORK TODAY AND NOTICED THAT MY WIFE'S TOYOTA 2004 HIGHLANDER HEADLIGHT LENSES HAD STARTED TO MELT WHERE THE DAY TIME RUNNING LAMPS ARE. *TR
Source: NHTSA WEB SITE -
2004 TOYOTA HIGHLANDER- COLORADO SPRINGS, CO
2004 TOYOTA HIGHLANDER LIMITED STEERING SYSTEM LOOSENESS, CLUNKING. THE STEERING SYSTEM EXHIBITS EXCESSIVE FREEPLAY AND CLUNKING. A DEFECTIVE PART WAS REPLACED UNDER WARRANTY BUT NEEDS TO BE REPLACED AGAIN. THE VEHICLE HAS LESS THAN 30,000 MILES ON IT. *TR
Source: NHTSA WEB SITE -
2004 TOYOTA HIGHLANDER- GRASS VALLEY, CA
HIGHLANDER RECENTLY RECEIVED 30K SERVICE AT TOYOTA DEALER. CAR MILEAGE WAS APPROXIMATELY 29K. THE SERVICE ADVISOR REPORTED THAT THE INTERMEDIATE SHAFT IN THE STEERING COLUMN WAS MAKING A CLUNK TYPE SOUND AND SHOULD BE REPLACED. HE BELIEVED HIGHLANDERS AND TACOMA'S HAD BEEN HAVING A PROBLEM. HE DID NOT THINK THE PART WOULD BREAK BUT THAT THE PART HAD BEEN REDESIGNED AND WILL NEED TO BE REPLACED. *TR
Source: NHTSA WEB SITE -
2004 TOYOTA HIGHLANDER- ATLANTA, GA
SINCE THE VEHICLE WAS FIRST PURCHASED, THE ENGINE, VSC, AND TRACKING LIGHT BEGAN GOING ON AND OFF INTERMITTENTLY. MARIETTA TOYOTA PERSONNEL TOLD ME THAT THE GAS CAP WAS NOT ON TIGHT ENOUGH AND I SHOULD TIGHTEN IT. CALLS WERE MADE NUMEROUS TIMES TO THEM. SINCE MAY, 2007 THE LIGHTS ARE ON CONSTANTLY AND WILL NOT GO OFF. I KEEP GETTING THE SAME REPLY AND THEY DO NOT SEEM CONCERNED ABOUT IT AT ALL! *TR
Source: NHTSA WEB SITE -
2004 TOYOTA HIGHLANDER- WOODBRIDGE, VA
ONE WEEK AGO, WHEN I STEPPED ON THE BRAKE, A LOUD GRINDING NOISE WOULD HAPPEN. I SCHEDULED A APPOINTMENT WITH GOODYEAR TO HAVE MY BRAKES CHECKED. 2 DAYS BEFORE MY APPOINTMENT DATE, I ALSO HAD TO PRESS THE BRAKE PEDAL ALL THE WAY DOWN TO THE FLOOR TO GET THE CAR TO STOP. I FREAKED OUT AND WENT STRAIGHT TO GOODYEAR FOR THE REPAIR. THEY TOLD ME THAT THE RUBBER ON THE MASTER CYLINDER HAD BEEN EATEN AWAY BY THE BRAKE FLUID AND HAD TO BE REPLACED. THE WAS A RECALL IN 2001 FOR THE TOYOTA HIGHLANDER FOR THE SAME PROBLEM. I HAVE A 2004 HIGHLANDER. *TR
Source: NHTSA WEB SITE -
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2004 TOYOTA HIGHLANDER- BROOKLYN, NY
TL*THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER. WHILE DRIVING 40 MPH, THE VEHICLE STABILITY SYSTEM ACTIVATED ON DRY SURFACE AND ATTEMPTED TO STEER THE VEHICLE. THE FAILURE AFFECTS THE STEERING AND OCCURS EVERY FEW FEET. SINCE THAT TIME, THE SYSTEM ATTEMPTS TO ACTIVATE AUTOMATICALLY WHILE DRIVING 15-20 MPH. THE VEHICLE STABILITY SYSTEM ACTIVATES AT FULL SPEED WHEN DRIVING AT HIGHWAY SPEEDS. THE DEALER STATED THAT THE FAILURE WAS IN THE MICROTRIP THAT CONTROLS THE VEHICLE STABILITY SYSTEM. THE DEALER IS CURRENTLY ATTEMPTING TO HAVE IT REPROGRAMMED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 39,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 TOYOTA HIGHLANDER- TAMPA, FL
I NOTICED A CLUNKING NOISE AND "SENSATION" IN THE STEERING WHEEL WHEN TRAVELING AT A SLOW SPEED ESPECIALLY WHEN TURNING CORNERS OR ON A BUMPY ROAD. IN DECEMBER, 2007 I TOOK THE HIGHLANDER TO THE DEALER AND WAS FIRST TOLD THAT IT WAS NOT A PROBLEM AND JUST NEEDED SOME LUBRICATION. WHEN I QUESTIONED THE SERVICE MANAGER FURTHER ABOUT THE POSSIBILITY OF IT BEING DANGEROUS, I WAS TOLD THAT IT "COULD BE A PROBLEM AND THAT THE STEERING SHAFT SHOULD BE CHANGED". I WAS TOLD THAT THE COLUMN COULD "LOCK UP", CAUSING LOSS OF STEERING. AFTER FURTHER QUESTIONING, THE DEALERSHIP GAVE ME A COPY OF THE TOYOTA TECHNICAL SERVICE BULLETIN DATED FEBRUARY 2006, OBVIOUSLY TOYOTA WAS WELL AWARE OF THE POSSIBLE DANGER, I WAS ALSO TOLD THAT IT WAS NOT AN UNUSUAL PROBLEM. THEY WOULD FIX THE PROBLEM AT A COST OF $450 TO ME SINCE THE CAR WAS NO LONGER UNDER WARRANTY. MY WARRANTY EXPIRED IN MAY OF 2007, ALMOST A YEAR AFTER THE TECHNICAL SERVICE BULLETIN WAS ISSUED. IT APPEARS THAT TOYOTA PURPOSELY HAS NOT ISSUED A RECALL IN ORDER TO SAVE MONEY. THOSE OF US WHO OWN A 2004 HIGHLANDER ARE NOW OUT OF WARRANTY AND OUT OF LUCK. SINCE THIS IS A POTENTIAL DANGER AND TOYOTA WAS AWARE OF THE PROBLEM FOR WELL OVER A YEAR, I BELIEVE THAT TOYOTA SHOULD BE RESPONSIBLE FOR ALL NEEDED REPAIRS AND A RECALL ISSUED. *TR
Source: NHTSA WEB SITE -
2004 TOYOTA HIGHLANDER- S. BERWICK, ME
BOUT MY 2004 HIGHLANDER 3 MONTHS AGO, USED, WITH 46K MILES ON IT. I TOOK IT TO MY MECHANIC LAST WEEK TO GET THE OIL CHANGED AND TIRES ROTATED. HE TOOK IT FOR A DRIVE AND SAID THAT IT WON'T PASS INSPECTION IN 3 MONTHS BECAUSE OF THE STEERING. THERE IS A CLUNK IN THE STEERING, WHICH I NEVER THOUGHT WAS ABNORMAL BUT HE SAID IT IS. HE ALSO SAID THERE IS A SERVICE BULLETIN OUT ON IT. I CALLED THE DEALER AND MADE AN APPOINTMENT FOR NEXT WEEK. I SERIOUSLY HAD BETTER NOT HAVE TO PAY FOR THIS. *TR
Source: NHTSA WEB SITE -
2004 TOYOTA HIGHLANDER- SPARKS, MD
2004 TOYOTA HIGHLANDER HEADLAMP MATERIAL COVER FAILURE. CONSUMER STATES THAT THE MECHANIC SAID HE HAD NEVER SEEN ANYTHING LIKE THAT. CONSUMER STATED THE MECHANIC DID NOT OFFER A CORRECTIVE ACTION. *KB THE CONSUMER STATED THE LENS MATERIAL HAD MELTED AND A FOG SPOT WAS PRESENT. WHEN THE LAMP WAS REMOVED FROM THE VEHICLE, A BULGE WAS ON THE SIDE OF THE LAMP IN THE UP POSITION. *JB
Source: CONSUMER LETTER -
2004 TOYOTA HIGHLANDER- WESTCHESTER, OH
TL*THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER. WHILE DRIVING 25-40 MPH, THE TRACTION CONTROL WARNING SIGNAL ILLUMINATED AND THE BRAKES PULSATED. THE TRAFFIC CONTROL LIGHT SHOULD HAVE ILLUMINATED WHEN THERE WAS WHEEL SLIPPAGE. THE CONTACT STATED THAT THE FAILURE OCCURRED DURING DRY ROAD CONDITIONS AND ESPECIALLY WHEN TURNING AT LOW SPEEDS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 70,700. UPDATED 03/10/08. *LJTHE DRIVER SIDE WINDSHIELD WIPER STOPPED WORKING.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE