2013 TOYOTA HIGHLANDER Complaints
View complaints related to 2013 TOYOTA HIGHLANDER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 210 complaints submitted for the 2013 TOYOTA HIGHLANDER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 TOYOTA HIGHLANDER- BRADFORD, MA
DRIVING UPHILL,SUDDENLY LOST SPEED,HAD NO GAS PEDAL,HAD TO PULL TO SIDE OF ROAD AND THEN IT CAME BACK.HAS HAPPENED DOZENS OF TIMES AT DIFFERENT SPEEDS. THE LAST TIME IT HAPPENED I WAS DRIVING 70 MPH IN THE CENTER LANE OF I 95 IN PA, HAVE NOT DRIVEN THE CAR SINCE I GOT HOME. TOYOTA HAS TOLD ME IT IS EVERYTHING FROM SLIGHT HESITATION TO MY IMAGINATION. *TR
Source: NHTSA WEB SITE -
2013 TOYOTA HIGHLANDER- CAMERON, NC
THE REAR WINDOW OF THE VEHICLE SHATTERED WHILE IT WAS PARKED FOR NO APPARENT REASON. *TR
Source: NHTSA WEB SITE -
2013 TOYOTA HIGHLANDER- TACOMA , WA
TL* THE CONTACT OWNS A 2013 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE LESS THAN 5 MPH, THE VEHICLE SUDDENLY AND INADVERTENTLY ACCELERATED CAUSING HER TO LUNGE BACKWARD 20 FEET AND CRASHING INTO A PARKED VEHICLE. THE VEHICLE ONLY CAME TO A COMPLETE STOP AFTER IT CRASHED INTO A FENCE AND GARDEN. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY FACILITY. THE DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 TOYOTA HIGHLANDER- MIDLAND, TX
AS I WAS PULLING INTO A PARKING SPACE (MAYBE 5 MILES PER HOUR) AND PUT MY FOOT ON THE BRAKE TO STOP, MY 2013 TOYOTA HIGHLANDER LUNGED FORWARD SO HARD THAT IT WENT OVER THE CONCRETE SPACER, A GRASS MEDIAN, THE CURB AND INTO THE STREET BEYOND THE PARKING LOT. I WAS ABLE TO BRAKE AND STOP THE ACCELERATION, BUT IT WAS SO SUDDEN, FAST AND UNEXPECTED THAT I SCRAPED THE PASSENGER SIDE ON THE VEHICLE NEXT TO ME. A BY-STANDER COMMENTED "I DON'T KNOW WHAT HAPPENED! ALL OF A SUDDEN YOUR CAR JUST RACED AWAY!" I HAVE DRIVEN FOR OVER 45 YEARS WITHOUT AN ACCIDENT. I HAVE BEEN A LOYAL TOYOTA CUSTOMER, BUYING ONE FOR MY SON AND DAUGHTER AS WELL AS THIS VEHICLE AND I THOUGHT WHATEVER PROBLEMS TOYOTA HAD WERE TAKEN CARE OF BUT NOW I AM AFRAID TO DRIVE MY VEHICLE. *TR
Source: NHTSA WEB SITE -
2013 TOYOTA HIGHLANDER- SOLDIER GROVE, WI
TL* THE CONTACT OWNS A 2013 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE SUDDENLY STALLED. ALSO, THE CONTACT MENTIONED THAT THE HEADLIGHTS AND INSTRUMENT PANEL LIGHT INTERMITTENTLY FAILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 16,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2013 TOYOTA HIGHLANDER- VIENNA, VA
MY WIFE WAS DRIVING THE CAR NEAR THE DULLES TOLL ROAD ENTRANCE RAMP AT APPROXIMATELY 10 MPH. SHE SUDDENLY LOST CONTROL OF THE VEHICLE AND HIT THE CAR AHEAD OF HER. NO BODILY INJURY TO EITHER PARTY. THE POLICE OFFICER WHO CAME TO THE SCENE SAID THAT IT WAS NOT MY WIFE'S FAULT AND HENCE, HE DID NOT ISSUE A TICKET TO MY WIFE. THE EXTENT OF THE DAMAGE IS $10,000. THE AIR BAG DID NOT DEPLOY. THE LOSS OF CONTROL OF THE VEHICLE AND THE AIR BAGS MALFUNCTION WAS TOLD TO KOONS TOYOTA. THEY DID NOT NOTIFY THE NHTSB, NOR THE TOYOTA HEADQUARTERS. AFTER THE BODY SHOP WORK WAS DONE, KOONS TOYOTA DID NOT EVEN INSPECT THE VEHICLE TO CHECK ALL THE NECESSARY REPAIRS HAVE BEEN DONE PROPERLY. NO SAFETY INSPECTION WAS DONE. *TT
Source: NHTSA WEB SITE -
2013 TOYOTA HIGHLANDER- MEMPHIS , TN
TL* THE CONTACT OWNS A 2013 TOYOTA HIGHLANDER. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE VEHICLE EXHIBITED UNINTENDED ACCELERATION. ADDITIONALLY, THE VEHICLE WOULD VIBRATE EXCESSIVELY WHEN STATIONARY WITH THE ENGINE ON. THE VIBRATIONS WOULD CAUSE EAR PAIN TO THE CONTACT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 11,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 TOYOTA HIGHLANDER- GRANVILLE, OH
THE VEHICLE DID NOT ALERT TO ANY ENGINE AND/OR VEHICLE PROBLEM (NO CAUTION LIGHT, NO ENGINE LIGHT, ETC.) THE DRIVER HAPPENED TO LOOK DOWN AT THE FUEL TANK AND NOTICED THAT THE TEMPERATURE GAUGE EXCEED THE MEASURING MARK (OVER THE RED ZONE) AND WAS STILL RUNNING. THE DRIVER IMMEDIATELY WENT TO A SAFE PLACE. TOWED TO THE DEALERSHIP. DEALERSHIP INFORMS THAT A "SMALL ROCK OR ROAD DEBRIS" TRAVELED THROUGH THE FRONT GRILL AND PUNCTURED THE RADIATOR. AFTER RESEARCHING WHY THE RADIATOR IS NOT COVERED UNDER THE WARRANTY ON BRAND NEW VEHICLE UNDER THIS ROAD DEBRIS, I READ OVER 30 REPORTED CASES IN NOT ONLY THE TOYOTA HIGHLANDER, TOYOTA TUNDRA, AND TOYOTA COROLLA AS THEIR IS NO PROTECTION TO THE FRONT PORTION OF THE RADIATOR AND/OR CONDENSER. WOULD HAVE CAUSED ENGINE FIRE, DO NOT UNDERSTAND WHY THERE WERE NO SAFETY LIGHTS AND OR INDICATORS SOMETHING WAS WRONG WITH VEHICLE. *TR
Source: NHTSA WEB SITE -
2013 TOYOTA HIGHLANDER- TEMPLE CITY , CA
TL THE CONTACT OWNS A 2013 TOYOTA HIGHLANDER. THE CONTACT STATED WHILE DRIVING 55 MPH THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT WAS ABLE TO ENGAGE THE BRAKE PEDAL AND THE VEHICLE RESUMED NORMAL FUNCTION. THE CONTACT ALSO STATED THAT THE DOOR HATCH MOTOR EMITTED A LOUD CLICKING SOUND WHEN IT WAS OPENED AND CLOSED. THE DEALER REPLACED THE MOTOR; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE FAILURE MILEAGE WAS 88. THE CURRENT MILEAGE WAS 2,500. RK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 TOYOTA HIGHLANDER- TULSA, OK
ON THURSDAY, APRIL 3, 2013. I STOPPED AT AN INTERSECTION AND WHEN I TRIED TO ACCELERATE THERE WAS NO RESPONSE. I THOUGHT THE ENGINE HAD DIED. THERE WERE NO LIGHTS ON INSTRUMENT PANEL. I PRESSED ACCELERATOR AGAIN AND IT JERKED AND TOOK OFF. I HAVE EXPERIENCED HESITATIONS SEVERAL TIMES (10-12). I BOUGHT THE HIGHLANDER 2013 IN JULY 2013. *TR
Source: NHTSA WEB SITE