2010 TOYOTA HIGHLANDER Complaints

WHEN DRIVING ON FREEWAY MY VISOR WAS BROUGHT DOWN AND IT HUNG WELL BELOW ITS NORMAL POSITION. THIS OBSTRUCTS MY VISION WHEN DRIVING. ALSO, THE VISOR DOES NOT RETURN TO ITS NORMAL POSITION WHEN NOT IN USE. IT HANGS BELOW ITS NORMAL POSITION BY ABOUT TWO INCHES. *TR

MY NAME IS [XXX]. I OWN A 2010 HIGHLANDER, AS OF TODAY 5/16/12 THE MILEAGE 32,800. THE REASON FOR THIS LETTER, THE LEFT PORTION OF MY WINDSHIELD IS COMING LOOSE OR THE LEFT PASSENGER WINDOW IS DYSFUNCTIONAL. THIS IS THE ORIGINAL TOYOTA HIGHLANDER WINDSHIELD AND PASSENGER WINDOW. FIRST, I NOTICED THE SOUND OF GLASS IF IT WAS LOOSE, DRIVING MY DAILY ROUTE ON I95 FREDERICKSBURG VIRGINIA TO QUANTICO BASE VIRGINIA. THIS PORTION OF I95 IS SMOOTHER, THAN MOST STATE ROADS. THE GLASS SOUND IS NOT A CONTINUOUS SOUND, CAUSE TO ROADS DIFFERENT. IN FACT, THE GLASS SOUND OCCURS ONLY WHEN IT AN DRY DAY. I NOTICE THE ROAD NOISE HAS INCREASED. WHEN IT RAINS, I CAN NOT HEARD THE GLASS SOUND, DUE TO RAIN ON THE VEHICLE. I DRIVE THIS HIGHLANDER DAILY TO AND FROM WORK. THE LOCAL DEALERSHIP WILL TAKE A 3 MINUTE RIDE AND HEAR NOTHING, THAN I AM FORCED TO ANOTHER DEALERSHIP FOR SERVICE. MANY YEARS AGO, I HAD THE SAME PROBLEM WITH ANOTHER VEHICLE, THE INTERNAL AND LINER HAS TO REPLACED. HAS ANYONE ELSE EXPERIENCED THIS PROBLEM? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE FLARES THAT ARE ATTACHED TO THE FENDERS KEEP COMING OFF WHILE DRIVING. THEY HAVE COME OFF FOUR TIMES NOW AND POSE A SAFETY THREAT TO ME AND OTHERS ON THE HIGHWAY. I CURRENTLY HAVE THREE FLARES TAPED TO THE VEHICLE TO PREVENT THEIR COMING OFF WHILE DRIVING. IF THESE FLARES COME OFF IT IS POSSIBLE THEY COULD HIT OTHER VEHICLES ON THE HIGHWAY POSING A THREAT TO THEIR SAFETY. *TR

TL* THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE BATTERY DIED PREMATURELY. THE DEALER MADE TWO ATTEMPTS TO DUPLICATE THE FAILURE BY CHANGING THE BATTERY. ON THE THIRD OCCASION, THE CONTACT NOTIFIED THE MANUFACTURER WHO ADVISE THAT THE VEHICLE NEEDED TO BE DRIVEN AT LEAST 15 MILES PER DAY TO PREVENT THE BATTERY FROM GOING DEAD BECAUSE OF THE DESSERT-LIKE CLIMATE IN WHICH THE CONTACT RESIDED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE CURRENT MILEAGE WAS 11,200 AND THE APPROXIMATE FAILURE MILEAGE WAS 8,000. UPDATED 01/05/12*LJ THE CONSUMER STATED TOYOTA FINALLY INSPECTED THE VEHICLE AND DETERMINED THE BATTERY NEEDED TO BE RECHARGED.

MY HUSBAND AND I WERE DRIVING DOWN THE HIGHWAY AND WE HEARD A LOUD CRASHING SOUND. WE WERE NOT BY A CONSTRUCTION SITE NOR AN OVERPASS. THE WEATHER CONDITIONS WERE DRY, SUNNY AND 77 DEGREES. IT WAS NOT THE TIRE BECAUSE THE CAR DID NOT SHAKE AND NO INDICATORS ON THE DASH LIT UP. I PULLED OVER AND UPON INSPECTION OF THE VEHICLE, THERE WAS A LARGE GAPING HOLE IN THE CENTER OF MY CLOSED SUNROOF! FORTUNATELY THE INSIDE VISOR WAS CLOSED. WE SLOWLY TOOK SECONDARY ROADS HOME WHILE LISTENING TO GRAVEL SOUNDING GLASS ABOVE US. NOW, MY DILEMMA IS GETTING TOYOTA TO OWN THIS DEFECT. THIS IS NOT AN INSURANCE ISSUE. THIS IS A VEHICLE DEFECT. *TR

I WAS DRIVING MY VEHICLE AND IT CAUGHT FIRE AND COMPLETELY BURNED UP...IT WAS A TOTAL LOSS. *TR

TL* THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. THE CONTACT STATED WHILE STOPPED AT AN INTERSECTION, ANOTHER VEHICLE CRASHED INTO THE RIGHT SIDE OF HIS VEHICLE, BUT THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THE VEHICLE WAS HIT HARD BUT COULD NOT TELL HIM WHY THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS AVAILABLE IF NEEDED. THE MANUFACTURER WAS CONTACTED AND A CLAIM WAS FILED, BUT NO FURTHER ASSISTANCE WAS OFFERED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 15,000.

TL* THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 35 MPH THE CONTACT SMELLED A BURNING ODOR. THE VEHICLE BEGAN TO VIBRATE CAUSING THE CONTACT TO STOP THE VEHICLE ON THE SHOULDER OF THE ROAD. THE CONTACT NOTICED THE REAR PASSENGER SIDE TIRE APPEARED TO HAVE SMALL HOLES IN IT AND WAS EXTREMELY WORN. THE CONTACT REPLACED THE TIRE WITH THE SPARE TIRE AND DROVE THE VEHICLE TO THE DEALER. THE TECHNICIANS STATED THE FAILURE MAY HAVE OCCURRED DUE TO EXCESSIVE TEMPERATURES. THE CONTACT STATED THE WHEEL MAY BE DEFECTIVE AND CAUSED THE TIRE TO WEAR EXCESSIVELY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

ON FRIDAY, APRIL 22, 2011, WE WERE TRAVERSING I-55 NORTH OF GRENADA, MISSISSIPPI. I WAS USING CRUISE CONTROL TRAVELING AT 73 MPH WHEN, WITHOUT ANY WARNING OF ANYTHING WRONG, WE HEARD A LOUD NOISE LIKE THE WHIRRING OF HELICOPTER BLADES OVERHEAD. I TURNED OFF THE CRUISE CONTROL TO LET THE CAR SLOW DOWN BECAUSE I DIDN'T KNOW WHAT WAS HAPPENING; AS MY WIFE SLID OPEN THE SUN ROOF COVER TO LOOK OVERHEAD. AS WE SLOWED DOWN, THE DRIVER'S SIDE REAR TIRE TREAD HIT MY SIDE OF THE CAR AND PASSED US UP GOING DOWN THE INTERSTATE. I THEN FELT THE DRAG ON THE STEERING AS I PULLED OFF ONTO THE SHOULDER OF THE HIGHWAY AND APPLIED THE BRAKES STOPPING THE CAR. PRIOR TO THE HELICOPTER SOUND, I NEVER HAD ANY PULLING OR STEERING PROBLEMS THAT COULD HAVE BEEN CAUSED BY A TIRE RUNNING ON LOW TIRE PRESSURE. I ALSO NEVER RECEIVED A LOW TIRE ALARM FROM MY TIRE PRESSURE ALARM SYSTEM. AS AN ADDITION, I'LL ADD THAT MY FIVE TIRES ARE INFLATED WITH NITROGEN FOR BETTER TIRE WEAR AND LIFE. I WENT TO ALEXANDER TOYOTA IN FRANKLIN, TN TO PURCHASE A NEW TIRE SO I'D HAVE A SPARE. I PICKED UP THE DAMAGED TIRE OFF THE INTERSTATE SHOULDER AND MY CAR INSURANCE COMPANY KNOW HAS THE ENTIRE FAILED TIRE TO EXAMINE. THE FAILURE WAS A BRIDGESTONE; MODEL "DUELER HL-400"; DOT: OB7C.

TL* THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHEN DRIVING IN EXCESS OF 50 MPH, THE VEHICLE WOULD UNCONTROLLABLY DRIFT FROM SIDE TO SIDE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THE FAILURE WAS DUE TO THE ELECTRONIC POWER STEERING. THE CONTACT WAS ALSO TOLD THERE WAS NO OPTION TO HAVE THE VEHICLE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 5,000.