2018 TOYOTA HIGHLANDER Complaints

View complaints related to 2018 TOYOTA HIGHLANDER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 260 complaints submitted for the 2018 TOYOTA HIGHLANDER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 TOYOTA HIGHLANDER
    - LACOMBE, LA

    TL* THE CONTACT OWNS A 2018 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER AND TOYOTA OF SLIDELL LOCATED AT 300 BEACH RD, SLIDELL, LA, WERE NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 TOYOTA HIGHLANDER
    - BRENTWOOD, CA

    CAR HAD PROBLEMS ACCELERATING TWO TIMES FROM AFTER BEING STOPPED AT A STOP LIGHT. IT WAS ROUGH, DASH LIGHTS FLASHED QUICKLY AND I WAS UNABLE TO SEE WHICH LIGHTS WERE FLASHING. AS I COULD NOT RECREATE THE PROBLEM AFTER THAT, I WASN'T SURE ABOUT BRINGING IT TO THE DEALER. TWO WEEKS LATER I RECEIVED MY NOTICE ABOUT THE FUEL PUMP BEING RECALLED. NOW THE CAR IS AT THE DEALERSHIP. I REFUSE TO DRIVE AN UNSAFE CAR. TOYOTA HAS NOT SUPPLIED A TIMELY FIX. THE CAR HAS LESS THAN 20,000 MILES ON IT. TOYOTA SHOULD BUY THE CAR BACK. *TR

    Source: NHTSA WEB SITE
  • 2018 TOYOTA HIGHLANDER
    - CONCORD, CA

    I OWN A 2018 TOYOTA HIGHLANDER, ME AND MY FAMILY INCLUDING MY 4 YEAR OLD SON WERE TAKING A DRIVE UP TO NEVADA CITY. WE LIVE IN CALIFORNIA AND WHEN WE GOT ON THE ROAD AND TRIED TO COME TO A STOP ON THE HIGHWAY AND THE STEERING WHEEL AND BRAKES STARTED TO SHAKE. WE DECIDED TO PULL OVER AND AS WE PULLED OVER THE CAR STALLED, WE PUT THE CAR IN PARK AND TRIED TO TURN IT ON WITH NO LUCK LEFT IT OFF FOR A COUPLE MINUTES AND STILL NO LUCK AN ERROR CAME ON THAT SAID LOW BREAKING POWER. WE HAD RECEIVED A RECALL NOTICE SO WE CALLED TOYOTA AND THEY STATED THEY WOULD NEED TO CHARGE US ABOUT 200 DOLLARS TO CHECK THE CAR. TOOK THE CAR IN AND THEY DECIDED TO KEEP OUT CAR UNTIL THERE IS A RESOLUTION FOR THE RECALL WHICH THEY SAID COULD TAKE 3 TO 4 MONTHS. JUST UNETHICAL FOR TOYOTA TO CHARGE US FOR A PROBLEM THAT IS COMPLETELY OUT OF OUR CONTROL NOT ONLY THAT BUT 4 MONTHS TO FIX A RECALL ERROR IS JUST RIDICULOUS. NOW WE'RE TERRIFIED TO DRIVE THE CAR ESPECIALLY WHEN OUR 4 YEAR OLD SON IN THE CAR. CONTACTED TOYOTA MANUFACTURER AND THEY WERE REALLY UNWILLING TO HELP GAVE US A RUN AROUND AND WE DIDN'T COME TO A RESOLUTION ABOUT THE PROBLEM. THEY DIDN'T OWN UP TO THE PROBLEM AND WE WERE LEFT WITH MORE UNANSWERED QUESTIONS. *TR

    Source: NHTSA WEB SITE
  • 2018 TOYOTA HIGHLANDER
    - MISSION, TX

    WHILE DRIVING, THE VEHICLE WAS HAVING ISSUES BRAKING AS IT WOULD NOT WANT TO COME TO A STOP. THE ENGINE LIGHT WOULD TURN ON INDICATING ISSUE BUT WOULD DISAPPEAR FROM DASHBOARD. THERE WAS AT TIMES THAT ACCIDENT WOULD ALMOST OCCUR DUE TO NOT BEING ABLE TO PROPERLY STOP. DURING THE TIME OF DRIVING THIS OCCURRED ON A HIGHWAY WHILE IN MOTION. TOOK VEHICLE TO DEALERSHIP AND COMPUTER WOULD NOT REGISTER THE ISSUE AS THE ENGINE LIGHT WAS NO LONGER ACTIVATING. EMPLOYEES TOOK VEHICLE FOR TEST DRIVER AND DETERMINED SOMETHING WAS WRONG AS HE COULD ALSO SENSE AN ISSUE WITH BRAKING. VEHICLE WAS LEFT AT THE DEALERSHIP FOR REPAIRS. *TR

    Source: NHTSA WEB SITE
  • 2018 TOYOTA HIGHLANDER
    - PAYSON, AZ

    TL* THE CONTACT OWNS A 2018 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. A DEALER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL SHOWED NO RECALL ASSOCIATED WITH THE VIN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 TOYOTA HIGHLANDER
    - THIBODAUX, LA

    TL* THE CONTACT OWNS A 2018 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GREG LEBLANC TOYOTA, 220 S HOLLYWOOD RD, HOUMA, LA 70360, (985) 876-7210, AND WAS INFORMED THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 TOYOTA HIGHLANDER
    - FORT COLLINS, CO

    BLIND SPOT MONITOR ON PASSENGER SIDE WORKS INTERMITTENTLY WHEN DRIVING, ESPECIALLY ON INTERSTATE HIGHWAYS. *TR

    Source: NHTSA WEB SITE
  • 2018 TOYOTA HIGHLANDER
    - ST. LOUIS, MO

    TL* THE CONTACT OWNS A 2018 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. MUNGENAST ALTON TOYOTA (850 E HOMER ADAMS PKWY, ALTON, IL 62002) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 TOYOTA HIGHLANDER
    - BROOKFIELD, WI

    TOYOTA HAS NO REMEDY FOR FUEL PUMP RECALL.WITH AIRLINE TRAVEL NO GOOD WITH COUVID19,HOW CAN I SAFELY DRIVE 700-880 MILES KNOWING CAR COULD STALL AT HIGH SPEEDS? I COULD GET REAR ENDED ON INTERSTATE! WHY CAN'T TOYOTA COME UP WITH QUICK REMEDY? NOTHING HAS HAPPENED YET TO THE VEHICLE!! *TR

    Source: NHTSA WEB SITE
  • 2018 TOYOTA HIGHLANDER
    - OWNING, MD

    TL* THE CONTACT OWNS A 2018 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BAYSIDE TOYOTA (105 AUTO DR, PRINCE FREDERICK, MD 20678, (410) 535-1500) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE