2010 TOYOTA HIGHLANDER Complaints
View complaints related to 2010 TOYOTA HIGHLANDER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 230 complaints submitted for the 2010 TOYOTA HIGHLANDER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 TOYOTA HIGHLANDER- CYPRESS, CA
TL*THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. WHILE DRIVING AT 5 MPH, THE VEHICLE SUDDENLY ACCELERATED. TO STOP THE VEHICLE, THE CONTACT SHIFTED INTO NEUTRAL AND TURNED OFF THE IGNITION. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 1,700.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 TOYOTA HIGHLANDER- CHICO, CA
BOUGHT 2010 HIGHLANDER, REPORT SAID THE DEALER HAD FIXED THE ACCELERATOR PROBLEM. THEY DID NOT FIX IT RIGHT AND PUT MY GAS PEDAL UPSIDE DOWN. ANOTHER DEALER FIXED IT AND TOLD ME. *TR
Source: NHTSA WEB SITE -
2010 TOYOTA HIGHLANDER- WEST HARTFORD, CT
TL*THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. THE CONTACT STATED WHILE SITTING IDLE IN A PARKING SPACE, THE VEHICLE ABNORMALLY ACCELERATED WITHOUT DRIVER INTENT. THE VEHICLE PROCEEDED TO JUMP A NEARBY CURB, CRASHED WITH ANOTHER VEHICLE AND THEN A TREE. THE CONTACT WAS ABLE TO BRING THE VEHICLE TO A STOP BY SHIFTING INTO NEUTRAL. THE CONTACT DID NOT REPORT ANY INJURIES. THE MANUFACTURER WAS CONTACTED BUT WOULD NOT PROVIDE ANY ASSISTANCE. THE CONTACTS INSURANCE COMPANY WAS HANDLING THE INVESTIGATION. THE CURRENT AND FAILURE MILEAGES WERE 3,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 TOYOTA HIGHLANDER- ROCKVILLE, MD
THE RIGHT REAR TIRE ON A 2010 TOYOTA HIGHLANDER FAILED. IT WENT COMPLETELY FLAT OVERNIGHT. I HAVE NOT FOUND ANY EVIDENCE OF A FOREIGN OBJECT LODGED IN THE TIRE. WHEN I TRIED TO ADD AIR, I COULD HEAR IT HISSING OUT. NOT CLEAR IF IT WAS A PUNCTURE, TIRE CRACK OR SOME OTHER TIRE FAILURE. I HAVE NOT YET TAKEN IT TO A DEALER, BUT PLAN TO DO SO. THE VEHICLE HAD ONLY 2,950 MILES ON IT. THE TIRE WAS A TOYO OPEN COUNTRY A-20. *TR
Source: NHTSA WEB SITE -
2010 TOYOTA HIGHLANDER- RALEIGH, NC
ON MARCH 28, I WAS DRIVING OUR 2010 TOYOTA HIGHLANDER THAT WE PURCHASED AT THE END OF DECEMBER 2009 IN A RESIDENTIAL AREA WHEN THE GAS PEDAL STUCK AND I WAS UNABLE TO APPLY THE BRAKES TO STOP IT. LUCKILY I WAS ABLE TO PUT IT IN NEUTRAL GEAR AND COAST TO THE SIDE OF THE ROAD WITHOUT PROPERTY DAMAGE OR INJURY TO ANYONE. I THEN CALLED THE 911 AND THE POLICE CAME OUT. THIS CAR WAS INVOLVED IN THE RECALL AND THE FIX WAS COMPLETED A FEW WEEKS AGO. NO ONE WAS AVAILABLE AT ANY TOYOTA DEALERSHIP TO COME OUT AND PICK UP THE CAR, SO I HAD IT TOWED USING AAA TO A LOCAL DEALERSHIP. I HAD MY FOUR CHILDREN IN THE CAR WITH ME AND CAN TESTIFY AS TO WHAT HAPPENED. THIS IS RIDICULOUS. THEIR FIX HAS NOTHING TO DO WITH WHAT IS REALLY WRONG WITH THESE CARS. I LOVED TOYOTA UNTIL THIS HAPPENED. SOMETHING NEEDS TO BE DONE BEFORE PEOPLE GET HURT FROM THESE CARS. BY THE WAY, YOUR FORM REQUIRES A SPEED AND A MILEAGE, BUT I DO NOT HAVE THE CAR TO GET THE MILEAGE, NOR DO I REMEMBER THE SPEED BECAUSE IT STARTED ONCE I APPLIED THE GAS AND IT HAPPENED SO FAST, SO I APPROXIMATED BOTH IN THE COMPLAINT. *CN
Source: NHTSA WEB SITE -
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2010 TOYOTA HIGHLANDER- ELLENBURG DEPOT, NY
I OWN A 2010 TOYOTA HIGHLANDER WHICH I PURCHASED 3 MONTHS AGO. I HAD THE GAS PEDAL "FIX" DONE ON 2/15 AND ON 3/12 MY GAS PEDAL STUCK MULTIPLE TIMES!!! I CALLED TOYOTA AND TOLD THEM ABOUT THE PROBLEM AND THEY SAID THERE WAS NOTHING THEY COULD DO ABOUT IT AS THE FIX HAD ALREADY BEEN MADE. I ASKED THAT THEY TAKE MY VEHICLE BACK AND CANCEL MY LEASE AS IT IS AN UNSAFE VEHICLE AND I REFUSE TO PUT MY CHILDREN IN IT. THEY REFUSED. TOYOTA DRIVERS NEED TO KNOW THAT THE FIX WAS NOT A REAL FIX AND TO BE VERY CAREFUL WHEN DRIVING. THE CONSUMER STATED THE PEDAL BECAME STUCK SEVERAL TIMES. THE ACCELERATOR PEDAL WAS HARD TO PUSH, TO THE POINT WHERE WHEN IT ACTUALLY WENT DOWN, THE VEHICLE JERKED. THEN ON A HILL ON THE WAY HOME, THE CONSUMER WAS APPLYING THE BRAKE PEDAL TO SLOW THE VEHICLE DOWN, BUT SHE NOTICED THE VEHICLE SEEMED TO BE GOING MUCH FASTER. UPDATED 04/21/10.*JB
Source: FORWARDED FROM A CONGRESSIONAL OFFICE -
2010 TOYOTA HIGHLANDER- GAITHERSBURG, MD
TL*THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. WHILE DRIVING 25 MPH WHEN THE STEERING WHEEL DRIFTED TO THE LEFT AND THEN TO THE RIGHT AND HE LOST CONTROL OF THE VEHICLE. HE ALSO APPLIED THE BRAKES AND THEY DID NOT ENGAGE; HOWEVER, AFTER 5 SECONDS THE VEHICLE BEGAN DRIVING NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THIS WAS NOT A SAFETY CONCERN AND TO CONTINUE DRIVING THE VEHICLE. THEY WERE ALSO UNABLE TO DUPLICATE THE FAILURE AND NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 1,280 AND THE CURRENT MILEAGE WAS 1,295.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 TOYOTA HIGHLANDER- GRAFTON, WI
I HAVE A 2010 TOYOTA HIGHLANDER BASE MODEL. WHEN CRUISER CONTROL IS ACTIVATED AND WHEN THE VEHICLE IS MOVING SLIGHTLY UPHILL, THE VEHICLE USUALLY ACCELERATES TO A SPEED THAT IS MUCH HIGHER (OVER 5 MI/HR HIGHER) THAN THE SET SPEED. THIS SITUATION HAPPENED SEVERAL TIMES AND WAS WORRISOME, ESPECIALLY WHEN MY WIFE WAS DRIVING. I PURCHASED THE VEHICLE ON DECEMBER 28TH, 2009. I GUESS THAT THE LOCAL DEALER (HEISER TOYOTA, MILWAUKEE) MUST BE AWARE OF THE PROBLEM AT THE TIME OF MY PURCHASE BUT PRETENDED TO NOT KNOW THE PROBLEM, BECAUSE THE SPECIFIC SALESPERSON (ART STAMOS) TOLD ME AND MY WIFE DURING VEHICLE DELIVERY THAT, IN CASE OF UNCONTROLLED ACCELERATION, WE SHOULD PUT GEAR TO NEUTRAL AND FIRMLY PRESS BRAKE PEDAL. I SUGGEST THAT YOUR OFFICE REQUEST TOYOTA TO NOT ONLY RECALL BUT BUY-BACK ALL TOYOTA VEHICLES THAT WERE SOLD DURING THE TOYOTA'S MOST RECENT PROMOTION PERIOD (TOYOTATHIONE) IN WHICH TOYOTA WAS AWARE OF THE PROBLEM BUT DECIDED TO DO NOTHING. *TR
Source: NHTSA WEB SITE -
2010 TOYOTA HIGHLANDER- FOUNTAIN VALLEY, CA
ON DECEMBER 2, 2009, I TOOK DELIVERY OF A NEW 2010 TOYOTA HIGHLANDER SPORT MODEL, WITH A V-6 ENGINE AND 2 WHEEL DRIVE. THIS VEHICLE SUBSEQUENTLY WAS IDENTIFIED IN THE JANUARY & FEBRUARY, 2010 RECALL NOTICES AS BEING ONE OF THE VEHICLES AFFECTED BY THE STICKING GAS PEDAL PROBLEM. HOWEVER, PRECEDING THE RECALL NOTICES, ON JANUARY 15, 2010, I EXPERIENCED A BRAKE PEDAL FADE WHILE STOPPED ON LEVEL FLAT GROUND AT A RED TRAFFIC SIGNAL. I PRESSED DOWN ON THE BRAKE PEDAL HARDER TO ENSURE THAT I DID NOT DRIFT INTO THE REAR END OF THE CAR STOPPED IN FRONT OF ME. UPON PRESSING DOWN HARDER ON THE BRAKE PEDAL, THE "HILL ASSIST" WARNING BUZZER SOUNDED EVEN THOUGH MY WHEELS WERE NOT SPINNING OR IN DANGER OF SPINNING. WHEN THE TRAFFIC SIGNAL CHANGED TO GREEN A MINUTE OR SO LATER, I REMOVED MY FOOT FROM THE BRAKE PEDAL AND LIGHTLY DEPRESSED THE ACCELERATOR TO START MOVING FORWARD. I FOUND THAT I HAD TO APPLY SUBSTANTIAL ( GREATER THAN NORMAL) PRESSURE TO THE ACCELERATOR PEDAL TO MAKE THE CAR MOVE FORWARD. THIS CAUSED GREAT CONCERN BECAUSE OF THE POSSIBILITY OF MOVING FORWARD TOO QUICKLY FROM A DEAD STOP AND HITTING THE VEHICLE IN FRONT OF ME. I TOOK THE VEHICLE TO MY SELLING DEALER THE FOLLOWING DAY TO HAVE THE VEHICLE CHECKED OUT. I WAS ADVISED THAT THE CAR'S COMPUTER DID NOT SHOW ANY DEFAULTS AND THAT ALL SYMPTOMS WERE NORMAL. I WAS FURTHER ADVISED TO STOP PRESSING ON THE BRAKE PEDAL SO HARD. HOWEVER, MY CONCERN IS THAT WHENEVER THE "HILL ASSIST" SYSTEM IS ENGAGED (I CAN ENGAGE IT AT ANY TIME AT WILL), THERE IS A DISTINCT POSSIBILITY THAT THE EXTRA PRESSURE NEEDED TO START THE CAR MOVING FORWARD WILL CAUSE ME TO ACCELERATE INTO THE VEHICLE IN FRONT OF ME. I HAVE REASON TO BELIEVE THAT THIS CONDITION IS COMPUTER RELATED AND PRESENTS AN IMMINENT DANGER TO BOTH MYSELF AND OTHER MOTORISTS DRIVING A SIMILAR EQUIPPED TOYOTA HIGHLANDER THEREFORE, I AM REQUESTING THAT AN INVESTIGATION BE COMMENCED IMMEDIATELY IN LIGHT OF TOYOTA'S MASSIVE RECALL PROBLEMS. THANK YOU.*TR
Source: NHTSA WEB SITE -
2010 TOYOTA HIGHLANDER- LAS VEGAS, NV
MY AUTOMOBILE IS A 2010 TOYOTA HIGHLANDER LE. I WAS DRIVING SOUTH ON I15 JUST SOUTH OF BARSTOW, CA., AT APPROXIMATELY 65MPH. MY CRUISE CONTROL WAS ON. I EITHER PRESSED RESUME OR DID NOTHING, IT HAPPENED SO FAST I AM NOT SURE WHICH. MY CAR BEGAN SPEEDING OUT OF CONTROL TO THE DEGREE THAT MY HEAD SNAPPED BACK TO THE HEADREST. I HAVE NEVER EXPERIENCED THAT KIND OF ACCELERATION BEFORE. I BRAKED SOUNDLY, AND FORTUNATELY THAT KICKED IT OUT OF THE ACCELERATION. I HAVE BEEN DRIVING TOYOTAS AND USING CRUISE CONTROL FOR YEARS. THIS WAS NOT NORMAL CRUISE CONTROL ACCELERATION. NEITHER WAS IT A STICKY PEDAL, AS TOYOTA IS CLAIMING. THE CAR JUST TOOK OVER. I AM NOT SURE I COULD EVEN DUPLICATE THAT RATE OF ACCELERATION IF I TRIED. IT WAS SOMETHING INTERNAL WITH THE ENGINE OR THE COMPUTER. *TR
Source: NHTSA WEB SITE