2004 TOYOTA HIGHLANDER Complaints
View complaints related to 2004 TOYOTA HIGHLANDER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 280 complaints submitted for the 2004 TOYOTA HIGHLANDER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 TOYOTA HIGHLANDER- SPRING CITY, PA
AT 12 MONTHS AND 13,000 MILES, NOTICED 2004 TOYOTA HIGHLANDER TO HAVE TRANSMISSION PROBLEMS. DURING SHIFTING, TRANSMISSION OFTEN HESITATES AND THEN SUDDENLY SURGES INTO NEXT GEAR, CAUSING INABILITY TO PREDICT VEHICLE PERFORMANCE. THROUGHOUT DRIVING, TRANSMISSION FEELS LIKE ITS HUNTING FOR GEARS, FREQUENTLY SHIFTING AT ODD TIMES, CAUSING A ROUGH, UNPREDICTABLE RIDE.
Source: NHTSA WEB SITE -
2004 TOYOTA HIGHLANDER- PINEVILLE, LA
MY VEHICLE IS A 2004 TOYOTA HIGHLANDER. DURING THE 15,000 MILE SERVICE AT THE DEALERSHIP, IT WAS BROUGHT TO MY ATTENTION THAT ALL 4 TIRES WERE WORN TO THE POINT OF NEEDING REPLACEMENT. THE SERVICE TECHNICIAN TOLD ME THAT THE TIRES WERE WEARING EVENLY AND THE TIRE PRESSURE WAS AT THE RECCOMMENDED PRESSURE. DURING MY INSPECTION I COULD FEEL SOME SLIGHT CUPPING ON THE OUTSIDE EDGE OF THE TIRES. THE TIRES ARE TOYO TRANPATH A11 SIZE P225/70R16. THE DEALERSHIP IS SUPPOSED TO CONTACT MANUFACTURER TO SEE WHAT KIND OF ASSISTANCE THEY CAN PROVIDE. THIS IS VERY SIMILAR TO ODI NUMBER 10067341
Source: NHTSA WEB SITE -
2004 TOYOTA HIGHLANDER- WEST WINDSOR, NJ
NO EVENTS LED UP TO THE FAILURE. WIFE DROVE CAR, BRAKE WARNING COMES UP ON DASHBOARD, SHE PULLED OVER. WIFE CALLED ME ON CELL. I THOUGHT IT W THE PARKING BRAKE. I TOLD HER TO MANIPULATE TO CLEAR THE WARNING TO NO AVAIL. THEN I TOLD HER TO OPEN THE HOOD TO LOOK AT THE BRAKE CYLINDER. THE BRAKE CYLINDER HAD DISCONNECTED FROM ITS HOLDER. A SINGLE PIN HOLDS IT IN PLACE. THIS PIN APPARENTLY BROKE CAUSING THE CYLINDER TO FALL OVER AND RELEASE THE BRAKE FLUID. THE CYLINDER WAS LAYNG OVER ON ITS SIDE DANGLING BY TWO WIRES. MY WIFE WAS ABOUT 80 MILES FROM HOME VISITING HER PARENTS. SHE THOUGHT SHE COULD DRIVE HOME SO IT COULD BE REPAIRED BY OUR DEALER, DAYTON TOYOTA IN DAYTON, NJ. I TOLD HER NOT TO DRIVE GIVEN THAT THERE WAS NO BRAKE FLUID. IF SHE HAD DRIVEN HER STOPPING DISTANCES WOULD HAVE BEEN A LOT LONGER. WE CONTACTED AAA THEN A LOCAL TOYOTA DEALER - STAR TOYOTA OF BAYSIDE, NY. THEY ARRANGED FOR A FLATBED TO BRING THE CAR TO THE DEALERSHIP. THE INCIDENT HAPPENED ON A SUNDAY SO IT STAYED AT A AAA SERVICE STATION OVERNIGHT. STAR TOYOTA NOTED THAT THEY WOULD WORK ON IT RIGHT AWAY SO MY WIFE COULD DRIVE HOME. THEY DIDN'T WORK ON IT UNTIL WEDNESDAY WHEN I HAD TO GO GET THE CAR. STAR REPLACED THE CYLINDER SUB ASSEMBLY, BLED THE SYSTEM AND REPLACED THE FLUID. MY CONCERN IS HOW MANY OTHER 2004 TOYOTA HIGHLANDERS ARE OUT THERE WITH THIS TYPE OF DEFECT. AS NOTED THERE WAS NO REASON FOR TEH FAILURE OF THE PIN HOLDING THE BRAKE FLUID CYLINDER. I THINK THERE SHOULD BE A WARNING TO DEALERS TO CHECK FOR THIS PROBLEM.
Source: NHTSA WEB SITE -
2004 TOYOTA HIGHLANDER- HOLLISTER, CA
I OWN A 2004 HIGHLANDER LIMITED, V6, 5-SPEED AUTOMATIC. WHEN DECELERATING AND THEN ACCELERATING, THERE IS A 1 TO 2 SECOND HESITATION BEFORE THE CAR MOVES AGAIN. THIS HAPPENS EVERY TIME. THIS INACTION BY THE VEHICLE IS A SAFETY HAZARD, ESPECIALLY WHEN MERGING ONTO A FAST-MOVING FREEWAY. NOTE: THIS HESITATION DOES NOT OCCUR IF YOU COME TO A COMPLETE STOP. I DID A WEB SEARCH TO SEE IF ANYONE ELSE EXPERIENCED THE SAME PROBLEM, AND I FOUND A LOT OF COMPLAINTS (YOU NEED TO ADD "WEB SEARCH" TO YOUR "SOURCE" LIST BELOW). SO IT'S NOT JUST MY VEHICLE. THIS DESIGN FAULT IS EVIDENT ON ALL TOYOTAS WITH THE 3.3 LITER, 5-SPEED AUTOMATIC. EVIDENTLY THE LEXUS ES330 AND RX330 HAVE THE SAME PROBLEM. I ALSO HAVE A FRIEND WITH A 2004 SIENNA THAT HAS THE SAME PROBLEM. WHEN I TOOK MY CAR INTO THE TOYOTA DEALERSHIP TO COMPLAIN, THEY SAID IT WAS THE ELECTRONICALLY-CONTROLLED TRANSMISSION, AND THAT "IT WAS DESIGNED THAT WAY." I ASKED ABOUT REPROGRAMMING THE FLASH MEMORY OF THE CONTROLLER INVOLVED AND THEY SAID THERE WAS NO UPDATED SOFTWARE, THERE WAS NOTHING THEY COULD DO. SO, I GUESS IT'S UP TO YOU TO GET TOYOTA TO DO SOMETHING. I SEE HERE ON YOUR SITE, THAT THERE HAVE BEEN A LOT OF OTHER SIMILAR COMPLAINTS. THIS IS A REPEATABLE, MEASURABLE SYSTEM FAULT. JUST TAKE A TOYOTA HIGHLANDER WITH A V6 OUT FOR A DRIVE. THEN SLOW DOWN A BIT, THEN ACCELERATE AS YOU WOULD NORMALLY. THE CAR WILL HESITATE. EVERY TIME. NOW DO THIS WHILE YOU'RE MERGING ONTO A FAST-MOVING FREEWAY. WHEN IT HESITATES, YOU'LL DO AN "OH,?!@#$%" AND ACCELERATE HARDER, AT WHICH POINT THE TRANSMISSION WILL HESITATE SLIGHTLY AGAIN, THEN SHIFT DOWN. THE ENGINE WILL REV UP AND YOU'LL ROAR OUT ONTO THE FREEWAY LIKE AN IDIOT. PLEASE. DO SOMETHING ABOUT THIS BEFORE SOMEONE GETS HURT, IF IT HASN'T HAPPENED ALREADY. *TR
Source: NHTSA WEB SITE -
2004 TOYOTA HIGHLANDER- HARRISBURG, PA
DT: 2004 TOYOTA HIGHLANDER WITH HESITATION PROBLEM. FOR EXAMPLE, WHEN ENTERING INTERSTATE AND NEED TO ACCELERATE, IT HESITATES THEN QUICKLY JOLTS. TAKEN TO DEALER WHO SAID THERE IS NOTHING THEY CAN DO. EXPLAINED VEHICLE HAS AN ELECTRIC THROTTLE CONTROL AND IS NOT CONTROLLED BY A THROTTLE CABLE AS PART OF FEDERAL EMISSIONS REGULATION, THIS MAKES CHANGING GEARS A LITTLE LONGER TO DO SINCE THE THROTTLE DOES NOT OPEN ALL THE WAY OUT . *TT
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2004 TOYOTA HIGHLANDER- GERMANTOWN, MD
EXCESSIVE SULFUR DIOXIDE IN 2004 V6 TOYOTA HIGHLANDER, THERE IS ALREADY A TSB ON THE V4, BUT I OWN A V6 AND HAVE HAD THIS PROBLEM FOR ALMOST A YEAR NOW (STOP AND GO AND ACCELERATION, THERE IS A ROTTEN-EGG SMELL). I'VE BEEN TOLD BY 2 TOYOTA SERVICE STATIONS THAT IT IS THE GAS. THIS IS DEFINITELY NOT THE CASE. I'VE TRIED EVERY TYPE OF GAS AVAILABLE.
Source: NHTSA WEB SITE -
2004 TOYOTA HIGHLANDER- ESCONDIDO, CA
WHILE DRIVING THE NORMAL VIBRATION OF THE VEHICLE CAUSES THE DRIVER'S SIDE VISOR TO FALL DOWN OBSTRUCTING THE VIEW OF THE ROAD. THIS OCCURS FREQUENTLY ESPECIALLY IF THE ROAD IS UNEVEN AND ON THE FREEWAY. THE VISOR CONTAINS A FACTORY GARAGE DOOR OPENER BUILT IN. I AM 6'1" TALL; THUS, THE VIEW OF THE ROAD IS MOSTLY OBSTRUCTED. THIS FIRST OCCURRED AS I WAS DRIVING AT FREEWAY SPEEDS, FORTUNANTLY I WAS NOT INVOLED IN AN ACCIDENT. IF I WAS IN HEAVY TRAFFIC THERE WAS A GOOD CHANCE OF THIS CAUSING AN ACCIDENT. I HAVE CONTACTED TOYOTA REQUESTING INFORMATION ON A QUICK FIX, IF APPLICABLE, AND ASKED IF THEY ARE WILLING TO COVER THE COST OF REPAIRING THE DEFECT AS THE WARRANTY OF THE VEHICLE HAS EXPIRED.
Source: NHTSA WEB SITE -
2004 TOYOTA HIGHLANDER- WINTERVILLE, NC
2004 HIGHLANDER HAS BAD THROTTLE SURGE PROBLEM .....DEALER DONT KNOW WHAT TO DO.....SAYS IT IS NORMAL????? THERE IS DEFINITLY A PROBLEM.....JUST READ SOME OF THE INTERNET SITES ON THIS AND YOU WILL SEE....
Source: NHTSA WEB SITE -
2004 TOYOTA HIGHLANDER- DENVER, CO
ON 3/17/05 I DROVE MY TOYOTA 2004 HIGHLANDER, 2,025 MILEAGE, ONTO A MAIN STREET AT ABOUT 5 MPH. A BEEPING SOUNDED, THE SLIP INDICATOR LIGHT BLINKED SLIGHTLY, AND HORRIBLE CRUNCHING AND CLANGING SOUNDS OCCURED UNDERNEATH THE FRONT OF THE VEHICLE. IT FELT LIKE THE FRONT BRAKES LOCKED UP. I TRIED TO SLOWLY RESUME DRIVING SEVERAL TIMES, BUT THE CAR WAS INOPERABLE AND THE DEALER SENT A TOW TRUCK. THEY SAID IT WAS A PROBLEM WITHIN THE VEHICLE STABILITY CONTROL SYSTEM WHICH INTERACTS WITH THE YAW AND STEERING ANGLE SENSORS, AND THE BRAKE SYSTEM. THERE IS ALSO SUPPOSE TO BE A G-SENSOR ACCORDING TO TOYOTA'S WEB SITE GLOSSARY. (THE DEALER NEVER HEARD OF THE G-SENSOR). THEY SAID IT WAS A BAD STEERING ANGLE SENSOR AND HAD SEEN THIS PROBLEM SEVERAL TIMES. THE SENSOR WAS REPLACED AT THE DEALERSHIP AND SINCE I'VE ONLY DRIVEN IT A FEW MILES, I DON'T KNOW IF IT'S OKAY. WHAT IF THE REPLACEMENT SENSOR IS ALSO BAD? I OFTEN DRIVE IN THE MOUNTAINS ALONE, AND AM EXTREMELY WORRIED ABOUT IT. I AM RETIRED AND BOUGHT THE VEHICLE FOR SAFETY AND SECURITY, RELYING ON TOYOTA'S EXPERTISE, OR SO I THOUGHT! THE VSC SITUATION IS VERY SERIOUS AND SHOULD BE A RECALL ISSUE. I NOW WISH I HAD BOUGHT A HONDA PILOT. *AK
Source: NHTSA WEB SITE -
2004 TOYOTA HIGHLANDER- CARROLLTON, TX
WE PURCHASED A 2004 V6/5 SPEED AUTO 2WD TOYOTA HIGHLANDER IN JUNE, 04. IT HAS A HESITATION PROBLEM WHICH CREATES A SAFETY HAZARD. IT LOSES POWER FOR SEVERAL SECONDS AFTER DECELERATING AND RE- ACCELERATING TO CHANGE LANES OR MAKE LEFT TURNS, THEREBY EXPOSING A POWERLESS, DECELERATING CAR TO ONCOMING TRAFFIC. HAVE TAKEN THE CAR TO THE DEALER TWICE. THEY CLAIM IT IS A DESIGN PROBLEM, THEY CANNOT FIX. THEY SAY IT OCCURS AS A RESULT OF THE ADAPTIVE LEARNING ALGORITHM IN THE ENGINE/TRANSMISSION PACKAGE. CHECK THE EDMONDS TOWN HALL BY SEARCHING FOR "HESITATION" AND YOU'LL FIND IT REPORTED SINCE 12/03 BY HIGHLANDER, CAMRY, SOLARA, LEXUS RX330 AND LEXUS CAMRY EQUIVALENT OWNERS ALL HAVING GOTTEN NO COMMITMENT BY TOYOTA TO FIX IT. THIS IS A SAFETY HAZARD AS DESCRIBED BY THE CLASSICAL DEFINITIONS. IT OCCURS FREQUENTLY (IN MOST VEHICLES AND IN NORMAL OPERATION, AND MORE THAN A FEW OF THE OCCURRENCES WILL EXPOSE THE OCCUPANTS TO SEVERE PERSONAL INJURY. TOYOTA CLAIMS THE HESITATION IS "NORMAL" BECAUSE ALL THE HIGHLANDERS ON THE LOT DO IT--WHICH ONLY REINFORCES THE HIGH FREQUENCY ESTIMATE. FOR WHATEVER REASON, THEY ARE NOT ADDRESSING THIS ISSUE WITH ANYTHING OTHER THAN AN OFFER TO HAVE A TOYOTA REP CONFIRM YOUR CAR HAS IT AND THEN TO TAKE THE ISSUE TO ARBITRATION. ITS TIME FOR YOU TO INVESTIGATE, BEFORE SERIOUS INJURIES OR DEATHS OCCUR. IF WE CAN BE OF ASSISTANCE, PLEASE DO NOT HESITATE TO CONTACT ME. JIM MULLEN. *AK *JB
Source: CONSUMER LETTER