2004 TOYOTA HIGHLANDER Complaints

VEHICLE; 2004 TOYOTA HIGHLANDER LIMITED, V6 ENGINE, AUTO TRANSMISSION. THERE IS A DEFINITE HESITATION/LAG/DELAY IN SHIFTING AND ACCELERATION. THIS CONDITION HAPPENS ALMOST ALL OF THE TIME AND CREATES A REAL SAFETY CONCERN. MODERATE ACCELERATION WILL PRODUCE THIS CONDITION. TOYOTA IS AWARE OF THIS CONDITION BUT IS DOING NOTHING TO CORRECT IT.

I HAVE OWNED A 2004 TOYOTA HIGHLANDER V6 4-WD VEHICLE SINCE JULY 10, 2004. ABOUT TWO WEEKS AGO I NOTICED THERE WAS SOME HESITATION UPON ACCELERATION AND ON OCCASION THE VEHICLE SEEMS TO DOWN SHIFT FOR NO APPARENT REASON. THIS IS EXTREMELY DANGEROUS WHEN MAKING A LEFT-HAND TURN AGAINST TRAFFIC WITHOUT A TURN ARROW OR PULLING OUT INTO ANY KIND OF TRAFFIC. SOMETIMES IT WILL GO - OFTEN TIMES THERE IS A 1-2 SECOND DELAY. *AK I HAVE ALSO NOTICED ON OCCASION THAT WHILE DRIVING ON THE HIGHWAY, SUDDENTLY THE VEHICLE DOWNSHIFTS WITH NO CHANGE IN ACCELERATION ON THE DRIVER'S PART. THIS MAKES FOR A JUMPY FEEL IN WHAT WAS ORIGINALLY A VERY SMOOTH DRIVING CAR. IN ADDITION, IT IS WREAKING HAVOC ON MY MILEAGE (AM CURRENTLY GETTING 17.1 MPG EVEN ON THE HIGHWAY). I CAN SEE THESE PROBLEMS LEADING TO ACCIDENTS AND I'VE HAD A COUPLE OF CLOSE CALLS ALREADY. I ALSO HAVE TEENAGED DRIVERS AND THERE IS NO WAY I CAN FEEL THEY ARE SAFE DRIVING THIS VEHICLE. I HAVE HAD THE CAR IN TWO TIMES IN THE LAST WEEK. I AM TOLD THAT THE HIGHLANDER HAS A "UNIQUE SHIFT PATTERN" AND THE TECHNICIAN DIDN'T NOTICE ANY HESITATION PROBLEMS. UPON LEAVING THE DEALERSHIP, I NOTICED HESITATION RIGHT AWAY. I SUPPOSE THEY ARE CHOOSING TO IGNORE THESE PROBLEMS. THE SUGGESTION WAS THAT I SPEAK TO MY SALESMAN AND MAYBE THEY WOULD OFFER ME A GOOD DEAL ON ANOTHER MODEL SINCE I HAVE JUST 2,000 MILES ON THE HIGHLANDER. WHAT KIND OF SOLUTION IS THAT? FURTHERMORE, I WENT TO THIS DEALER'S WEBSITE AND FOUND SEVERAL LOW-MILEAGE HIGHLANDERS FOR SALE. THIS LEADS ME TO BELIEVE THEY HAVE HAD TO SATISFY OTHER OWNERS BY TRADE AS WELL. ASIDE FROM THAT, NOTHING WAS DONE TO RECTIFY THE PROBLEMS.

2004 TOYOTA HIGHLANDER WITH APPROX. 11,000 MILES. 6CYL. 2W/D I HAVE NOTICED A SLIGHT BUT CONSISTENT HESITATION BETWEEN PRESSING THE ACCELERATOR AND ACTUALLY ACCELERATING. I RECENTLY EXPERIENCED THAT WHEN ACCELLERATING HEAVILY, AS TO PASS ANOTHER CAR, THE HIGHLANDER ACTUALLY SEEMS TO PAUSE, AND TO EVEN MOMENTARILY SLOW DOWN INSTEAD OF ACELLERATING. AND THEN IT SUDDENLY ACCELERATES. THIS DELAY IS GREATER THAN 1-2 SECONDS AND IS SIGNIFICANTLY NOTICABLE. THIS IS NOT A SITUATION WHERE THE VEHICLE IS DROPING SMOOTHLY INTO A LOWER GEAR TO ACCELLERATE. THE FIRST TIME IT OCCURED TO ME I THOUGHT FOR A MOMENT THAT THE TRANSMISSION HAD FULLY DISINGAGED OR OTHERWISE FAILED. I HAD TIME TO BRIEFLY CONSIDER HOW I WAS GOING TO GET SAFELY OUT OF TRAFFIC & ONTO THE SHOULDER BEFORE IT SUDDENLY ACCELLERATED. PLEASE UNDERSTAND, THE ENGINE IN FACT DID REV IN ACCELERATION WHILE THE VEHICLE ITSELF SLOWED BEFORE THE TRANSMISSION SUDDENLY SURGED INTO CONNECTION AT A HIGH RPM. THIS IS MY WIFES VEHICLE. SHE'S DESCRIBED THIS "SURGING" BEFORE AND I PRETTY MUCH BLEW HER OFF UNTIL IT HAPPENED TO ME. NO MORE. THIS IS AN ACCIDENT WAITING TO HAPPEN. IN THE MEANTIME TOYOTA, OR MORE ACCURATELY THE MECHANIC AT THE TOYOTA DEALER, TELLS ME THEY ARE AWARE OF THE ISSUE AS FAIRLY COMMON, BUT DON'T HAVE A FIX AND HAVE NOT ENTERED A BULLETIN TO THEIR DEALERS. AGAIN, THIS IS AN ACCIDENT WAITING TO HAPPEN.*AK

BOUGHT A NEW '04 TOYOTA HIGHLANDER MAY 3. WITHIN A FEW WEEKS DRIVING IT BECAME DANGEROUS BECAUSE OF HESITATION UPON ACCELERATION. IT IS UNSAFE TO DRIVE IN HEAVY/FAST TRAFFIC. THE DEALERSHIP SAID THEY COULD FIND NO PROBLEM UNTIL I INSISTED REPEATEDLY. THEN THEY 'FOUND THE PROBLEM' BUT THERE IS NO FIX. THIS IS DANGEROUS BECAUSE IT WILL EVENTUALLY CAUSE SOMEONE TO BE KILLED. WHY ISN'T TOYOTA RESPONSIBLE FOR FIXING THIS PROBLEM ON A $30,000 VEHICLE?? *JB

THE VEHICLE HAS A DANGEROUS HESITATION ON LOW SPEED ACCELERATION. WHEN SLOWLY ROLLING FORWARD, AND THEN ACCELERATING, SUCH AS TO PULL OUT FROM A SIDE STREET, THE VEHICLE WILL OFTEN HESITATE FOR 1 SECOND OR MORE. THIS SOMETIMES RESULTS IN ALMOST GETTING INTO A SIDE IMPACT CRASH, AS THE VEHICLE WILL NOT PULL ACROSS THE LANE OUT OF THE WAY OF ON COMING TRAFFIC. *JB

THE HEAD REST ON THE THIRD ROW OF THE VEHICLE DROPPED DOWN. IT WILL NOT STAY UP. TOOK VEHICLE TO THE DEALER, AND PROBLEM HAD NOT BEEN RESOLVED. *AK

WHEN THE CONSUMER APPLIED THE BRAKES, THE PEDAL WENT TO THE FLOOR. THIS RESULTED IN THE CONSUMER'S VEHICLE REAR-ENDING ANOTHER VEHICLE. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP FOR INSPECTION. *AK IT WAS DETERMINED THAT THE BRAKE PIVOT BRACKET HAD BENT, CAUSING THE BRAKES TO FAIL. *SC *JB

THE 1994 TOYOTA HIGHLANDER HAS A STRUCTURAL DEFECT THE CAN BE VERY DANGEROUS AND AT THE VERY LEAST UNACCEPTABLE FROM A QUALITY CONSUMER STANDPOINT. WHEN THE REAR WINDOW IS PUT DOWN IT CREATES A WIND NOISE AND VIBRATION THAT IS DANGEROUS TO THE PASSENGERS AND DRIVER. IT IS HARD TO IMAGINE THAT TOYOTA COULD LET THIS GO ON WITHOUT A RECALL OR AT THE VERY LEAST A WARNING AND A BETTER SOLUTION THAN "OPEN UP THE FRONT WINDOWS BEFORE OPERATING THE BACK ONES". AFTER JUST ONE MONTH OF OPERATION I AM REALLY QUESTIONING IF I WILL EVER OWN A TOYOTA AGAIN.*AK

THE NEW MODEL YEAR 04 TOYOTA HIGHLANDER SUV AND SIENNA VANS HAVE POORLY DESIGNED AND OR MISADJUSTED DAYTIME RUNNING LIGHTS, CAUSING BLINDING GLARE TO ON COMING DRIVERS, DRIVERS IN FRONT OF THESE VEHICLES AND PEDESTRIANS WALKING AT NIGHT. THESE EXCESSIVELY GLARING LIGHTS DISTRACT AND CAUSE EYE PAIN TO OTHER DRIVERS AND TEMPORARY BLINDNESS. THIS IS A SERIOUS SAFETY PROBLEM THAT NEEDS TO BE ADDRESSED ESPECIALLY FOR PEDESTRIANS WALKING AGAINST TRAFFIC AT NIGHT.*AK

JACK SUPPLIED WITH VEHICLE IS INADEQUATE FOR SIZE/WEIGHT OF VEHICLE PARTICULARLY ON VEHICLES EQUIPPED WITH OPTIONAL 16" WHEELS. *JB