2002 TOYOTA HIGHLANDER Complaints

View complaints related to 2002 TOYOTA HIGHLANDER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 300 complaints submitted for the 2002 TOYOTA HIGHLANDER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 TOYOTA HIGHLANDER
    - HARLAN, KY

    VEHICLE ACCELERATED ON ITS ON CAUSING VEHICLE TO START UP STEEP HILL WHERE THE FRONT END SLID TO THE RIGHT WHERE VEHICLE PROCEEDED TO GO UP A DRIVE/CARPORT STRIKING A PORCH AND ROCK WALL

    Source: NHTSA WEB SITE
  • 2002 TOYOTA HIGHLANDER
    - MORRISVILLE, PA

    WHEN YOU OPEN THE REAR PASSENGER WINDOW(S) THERE IS SEVERE, LOUD AND PAINFUL-TO-THE-EAR TURBULENCE INSIDE THE VEHICLE AT ANY SPEED. IT CAN BE SOMEWHAT, BUT NOT TOTALLY, ALLEVIATED BY OPENING OTHER VEHICLE WINDOWS. IF YOU PERSIST WITH THE REAR WINDOWS DOWN AT SPEED, IT FEELS LIKE YOU ARE PHYSICALLY DAMAGING YOUR EARS.

    Source: NHTSA WEB SITE
  • 2002 TOYOTA HIGHLANDER
    - WEST ISLIP, NY

    THE WINDSHIELD WIPERS BECAME STUCK AND CAUSED POOR VISIBILITY. THE DRIVER HAD TO GET OUT OF THE VEHICLE AND MOVE THE ARMS BUT THEY STILL DIDN'T WORK. THE DEALER HAD BEEN CONTACTED FOR REPAIR. *NLM PH

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 TOYOTA HIGHLANDER
    - HYATTSVILLE, MD

    A MAJOR WATER LEAK WAS FOUND IN THE FRONT PASSENGER SIDE DUE TO THE FRONT COWL PANEL NOT BEING INSTALLED CORRECTLY. IN ADDITION THERE IS NOW A MOLD/MILDEW SMELL THAT THE DEALER CAN NOT GET OUT OF THE VEHICLE. THEY HAVE RUN THE VEHICLE THROUGH THE OZONE SYSTEM SEVERAL TIMES BUT IT HAS NOT CORRECTED THE PROBLEM.

    Source: NHTSA WEB SITE
  • 2002 TOYOTA HIGHLANDER
    - MASCOTT, TN

    WHEN ONE PERSON EXITS THE VEHICLE AND LOCKS THEIR DOOR THE SECOND PERSON IS STUCK. ALL ELECTRIC LOCKS ARE INSTANTLY DISABLED. THE ONLY WAY TO EXIT IS TO USE THE MANUAL LOCK BUTTON WHICH WILL SET OFF THE ALARM 30 SECONDS AFTER. THE PASSENGER INSIDE HAS TO MANUALLY UNLOCK THE DOOR, AND SET OFF THE ALARM. THE ONLY WAY TO PREVENT, IS TO TURN THE IGNITION ON BEFORE EXITING, BUT ISN'T POSSIBLE FOR MOST PASSENGERS. TS SCC

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 TOYOTA HIGHLANDER
    - EAST NORTHPORT, NY

    CONSUMER STATES THAT WHEN REAR WINDOWS ARE DOWN, THE VEHICLE EXPERIENCES VERY BAD TURBULENCE THAT IS "DEAFENING". THIS OCCURS AT ANY SPEED. TS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 TOYOTA HIGHLANDER
    - FRESNO, CA

    CONSUMER TRIED TO DISENGAGE THE VEHICLE CRUISE CONTROL, AND WAS UNSUCCESSFUL, VEHICLE CONTINUED TO ACCELERATE AT A HIGH SPEED WHEN CONSUMER ATTEMPTED TO APPLY THE BRAKES, CONSUMER HAD TO TURN THE KEYS IN THE ACCESSORY POSITION, AND ALLOWED THE VEHICLE TO COAST TO A COMPLETE STOP. THE DEALERSHIP HAD BEEN NOTIFIED. PLEASE PROVIDE MORE DETAILS. PH THE DEALERSHIP STATED THE VEHICLE WAS FINE AND THERE HAVE BEEN NO PROBLEMS SINCE.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 TOYOTA HIGHLANDER
    - LOS VEGAS, NV

    THE CONSUMER WAS STOP AT A TRAFFIC LIGHT. WITHOUT PRIOR WARNING. ANOTHER VEHICLE HIT HIM FROM BEHIND AND THE DRIVER SIDE POWER SEAT COLLAPSE. PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM., TS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 TOYOTA HIGHLANDER
    - LUMBERTON, NC

    WHILE IN MOTION AND GOING OVER 45 MPH, WITH THE BACK WINDOWS DOWN AND ALL OTHER WINDOWS UP, THERE IS SEVERE TURBULANCE THAT OCCURS WITHIN THE VEHICLE. THE TURBULENCE CREATES PAIN TO THE EARS WHICH COULD DISTRACT THE DRIVER CAUSING AN ACCIDENT. *JG

    Source: NHTSA VEHICLE OWNERS QUESTIONNAIRE
  • 2002 TOYOTA HIGHLANDER
    - LITTLETON, MA

    TOW RECEIVER HITCH DISCONNECTED FROM VEHICLE WHILE TOWING SMALL BOAT TRAILER. FORTUNATELY NO ONE WAS INJURED BUT ACCIDENT COULD HAVE CAUSED SERIOUS INJURIES IF TRAILER OVERTURNED ON INTERSTATE. ACCIDENT CAUSED BY A DESIGN DEFECT IN THE PIN ASSEMBLY THAT HOLDS HITCH TO VEHICLE. THE PIN RETAINER CAN BECOME DISLODGED AS VEHICLE VIBRATION CAUSES IT TO RIDE UP OVER BRACKETS THAT HOLD HITCH TO VEHICLE. THIS VEHICLE WAS PURCHASED AS A TOW VEHICLE BUT IT CLEARLY CAN NOT BE USED AS SUCH DUE TO THIS MANUFACTURER DESIGN DEFECT. SINCE MOST TOYOTA HIGHLANDERS ARE SOLD IN THE NEW ENGLAND AREA WITH THE FACTORY TOW PACKAGE. THIS DEFECT COULD LEAD TO OTHER SERIOUS ACCIDENTS. DT

    Source: NHTSA WEB SITE