2010 TOYOTA HIGHLANDER Complaints

MY 2010 HIGHLANDER HYBRID HAD AN ISSUE WITH THE BRAKE ACTUATOR ASSEMBLY AND BRAKE BOOSTER PUMP ASSEMBLY. CUSTOMER SUPPORT SERVICE IS EXPIRED ON DEC 31, 2020 WHICH IS NOT FAIR. THIS PROBLEM CAN CAUSE SERIOUS ACCIDENT AND CAUSE. IT WAS LUCKY THAT MY WIFE MANAGED TO STOP THE VEHICLE WHEN BRAKE DOES NOT WORK AND ALL THE LIGHTS ON. MY WIFE NOW COULD NOT DRIVE BECAUSE SHE IS TOO SCARED TO DRIVE ANYMORE. THIS ISSUE RAISED A BIG ENOUGH ISSUE FOR TOYOTA TO EXTEND COVERAGE. IT NEEDS TO BE A RECALL, AS THE TOTAL REPAIR COSTS EXCEED $3500 IN MOST CASES FOR A PART TOYOTA HAS ESSENTIALLY ADMITTED WAS DEFECTED.

While driving several passengers, vehicle brakes failed, dash lights came on. Brake booster pump and actuator failed according to Master Mechanic. Vehicle available for inspection. Brake failure sudden reduction is stopping distance unexpected nearly causing collision to other vehicle and possible injury or death to others. Toyota aware of issue (customer support bulletin (zKc) which expired 12/31/21 without notifying me of issue unless NHTSA call for SAFETY RECALL. Problem is same exact as my 2010 PRIUS which was safety rcalled NHTSA Code 13V235000.without any brake problem indicators. Toyota refuses to repair unless NHTSA calls for a SAFETY RECALL beyond 12/31/21 expired date of (csp bulletin zKc. I experienced what I thought was slight & brief dash light which went back to normal immediately. First appeared Sept 1, 2021.

In June passenger airbag light was sending error messages to the system. The dealer(service department) reported the car needed a specific part for the repair. Control Panel - Toyota (84010-0E050-E0). The part was ordered and we waited. After several weeks it became clear the part was not coming. Reached out to both dealership and Toyota and was told today it would not be available until the end of the year. This is a non-functioning air bag. Toyota has advised me to use an after market replacement, if I can find and they will install(Auto Nation-Libertyville). The second point was to essentially be careful driving... The car is dangerous and Toyota does not seem to care!

The brake actuator assembly and brake booster pump assembly had a recall on it but my truck was not having problems then. I noticed that when I start braking, the truck speeds up. Then all the light on the dash board came on. When my vehicle started having problems I call and they told me that the recall had expired 3 months earlier for my vehicle and it was up to the owner to have it fixed. I didn't get a notice and I wasn't aware of such recall so why am I liable for the repairs. I need help with this please.

ABS LIGHTS ARE ON AND IT SAYS TO CHECK THE VEHICLE BY DEALER. THIS MIGHT BE WITH ALL THE HYBRIDS.

TL* THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE HYDRAULIC LIFTGATE WOULD NOT OPEN AS NEEDED ELECTRICALLY AND MANUALLY. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHO OPENED THE LIFTGATE WITH A MECHANICAL TOOL. THE MECHANIC THEN UNSCREWED AN ARM PIECE ON THE DRIVER'S SIDE OF THE LIFTGATE WHICH ALLOWED HIM TO OPEN THE LIFTGATE MANUALLY. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

BRAKE ACTUATOR ASSEMBLY AND BRAKE BOOSTER PUMP ASSEMBLY ARE VIBRATING EVERY 30 SECONDS PERIODICALLY AND MAKING VIOLENT NOISE. THIS IS ALSO HAPPENING WHEN I PUSH THE BRAKES. THE CAR IS NOT SAFE TO DRIVE. TOYOTA REFUSED TO REPLACE THE UNIT, STATING THAT THEIR PROGRAM EXPIRED 12/31/2020. THEY SAID THEY PUBLISHED THIS: "CUSTOMER SUPPORT PROGRAM BULLETIN (ZKC): REPAIR COVERAGE FOR BRAKE ACTUATOR ASSEMBLY AND BRAKE BOOSTER PUMP ASSEMBLY ON CERTAIN 2008-2010 MY HIGHLANDER HYBRID VEHICLES". HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2019/MC-10164925-9999.PDF WE HAVE NEVER RECEIVED THIS NOTICE BEFORE. THIS LOOKS LIKE A WAY FOR TOYOTA TO BYPASS A MAJOR RECALL AND REDUCE THE COSTS OF REPLACEMENTS. NHTSA MAY BE ENABLING THIS KIND OF EVASIVE BEHAVIOR.

2010 TOYOTA HIGHLANDER CAUGHT ON FIRE WHILE PARKED IN GARAGE OF RESIDENCE, DESTROYING THE HIGHLANDER AND THE CAR PARKED ADJACENT TO IT, ALONG WITH MOST OF THE HOUSE. PRIOR TO THE FIRE, THERE WERE NO ISSUES WITH THE VEHICLE. THE HIGHLANDER WAS STATIONARY, WITH THE IGNITION OFF AND PARKED IN THE GARAGE. A SUBSEQUENT INVESTIGATION INCLUDING INSPECTING BURN PATTERNS AND THERMAL DAMAGE INDICATED THE FIRE ORIGINATED AT THE FRONT OF THE TOYOTA HIGHLANDER ON THE DRIVER'S SIDE WHERE THE FUSE PANEL, BATTERY AND STARTER/SOLENOID WERE LOCATED. ALL THREE SOURCES OF IGNITION REMAIN ENERGIZED WITH THE IGNITION OFF. THE UPPER PORTION OF THE PLASTIC HOUSING ON THE FUSE PANEL AND BATTERY HAD MELTED EXPOSING THE RECEIVERS FOR THE FUSES AND PLATES INSIDE THE BATTERY. THE ENDS OF THE RECEIVERS HAD ALLOYING ON THE RECEIVERS, BUT NO FAILURES WERE NOTED ON FUSE PANEL OR BATTERY. EXTREME THERMAL DAMAGE WAS OBSERVED ON THE CONNECTOR END OF THE SOLENOID WHERE MOST OF THE FACING HAD MELTED OR WAS CONSUMED. LINES OF DEMARCATION FROM EXTREME HEAT WAS OBSERVED ON THE REMAINING SECTION OF THE SOLENOID FACING. THE CABLE CONNECTING THE BATTERY TO THE SOLENOID WAS NOT CONNECTED TO THE SOLENOID DUE TO THE EXTREME DAMAGED TO THE SOLENOID. THE TERMINAL CONNECTOR ON THE CABLE SUSTAINED ARCING AND/OR MELTING OF THE METAL TERMINAL. THE CONCLUSIONS WERE THAT THE FIRE WAS CAUSED BY A FAILED SOLENOID ATTACHED TO THE STARTER ON THE 2010 TOYOTA HIGHLANDER. LAB ANALYSIS OF THE STARTER/SOLENOID REVEALED FAILURE AT THE CONNECTION END OF THE SOLENOID WITH BEADING AND ARCING ON CONTACTS INSIDE THE SOLENOID.

MY 2010 HIGHLANDER HYBRID IS PRESENTING A CODE C1391 FOR AN ISSUE WITH THE BRAKE ACTUATOR ASSEMBLY AND BRAKE BOOSTER PUMP ASSEMBLY. CURRENTLY MY ABS, TRACTION CONTROL, AND CHECK BRAKE SYSTEM LIGHTS ARE ON WITH A MESSAGE NOT TO DRIVE THE VEHICLE. TOYOTA HAS RECOGNIZED THIS ISSUE AND OFFERED FREE REPAIRS, EXTENDING COVERAGE UNTIL DEC 31, 2020. THE CUSTOMER SUPPORT PROGRAM BULLETIN TO SUPPORT THIS IS POL19-06. THIS ISSUE RAISED A BIG ENOUGH ISSUE FOR TOYOTA TO EXTEND COVERAGE. IT NEEDS TO BE A RECALL, AS THE TOTAL REPAIR COSTS EXCEED $3500 IN MOST CASES FOR A PART TOYOTA HAS ESSENTIALLY ADMITTED WAS DEFECTED.

WHILE I WAS DRIVING, THE STEERING WHEEL LOCKED AND I WAS NOT ABLE TO MOVE THE CAR. I PUT THE CAR ON PKG AND IT GOT LOCKED TOO. COULD NOT PUT IN REVERSE OR DRIVE. WINDOWS GOT LOCKED TOO. THE ABS SYSTEM LIGHT UP. A MIRACLE THAT FEW MINUTE BEFORE I EXITED A HIGHWAY. A TOW TRUCK TOOK THE CAR AND IT HAS BEEN IN THE TOYOTA DEALER FOR THE PAST WEEK AND THEY DO NOT NOW WHAT IS WRONG WITH THE CAR