2002 TOYOTA HIGHLANDER Complaints
View complaints related to 2002 TOYOTA HIGHLANDER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 300 complaints submitted for the 2002 TOYOTA HIGHLANDER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 TOYOTA HIGHLANDER- CARSON, CA
TL* THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A CRASH WHERE THE DRIVER SIDE WAS IMPACTED AND NONE OF THE AIR BAGS DEPLOYED. THE DRIVER AND TWO PASSENGERS SUFFERED HEAD AND BACK INJURIES AS A RESULT OF THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE VEHICLE WAS DECLARED AS DESTROYED. THE MANUFACTURER WAS CONTACTED WHO STATED THAT THEY WOULD BE CALLING HER AFTER ANALYZING THE COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 87,393.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 TOYOTA HIGHLANDER- WILLIAMSBURG, VA
TOYOTA 2002 HIGHLANDER LIMITED DRIVER'S SIDE SUN VISOR FLOPS DOWN INTO DRIVER'S VISION WHILE DRIVING. OBSCURES VIEW MOMENTARILY CREATING A CRASH DANGER. VISOR HAS LIGHTED MIRROR AND GARAGE DOOR OPENER BUILT IN. REPORTED TO DEALER AND VISOR WAS REPLACED UNDER SERVICE PLAN. *TR
Source: NHTSA WEB SITE -
2002 TOYOTA HIGHLANDER- WILLIAMSBURG, VA
DRIVER'S SIDE SUN VISOR FALLING INTO DRIVER'S FIELD OF VISION WHEN VEHICLE IN OPERATION. 2002 TOYOTA HIGHLANDER LIMITED. OCCURS CONSTANTLY AND BEGAN ABOUT THREE YEARS AFTER THE VISOR WAS REPLACED FOR THE SAME PROBLEM. *TR
Source: NHTSA WEB SITE -
2002 TOYOTA HIGHLANDER- TORRANCE, CA
THE LEFT BRAKE LIGHTS ON MY 2002 TOYOTA HIGHLANDER LIMITED EDITION 4 WHEEL DRIVE DO NOT WORK. I CHANGED THE BULBS AND THEY STILL DO NOT WORK. I HAVE RESEARCHED POSSIBLE CAUSES AND FOUND HUNDREDS OF OTHER CONSUMERS HAVE HAD THE SAME PROBLEMS. THIS IS A DANGEROUS DEFECT IN THAT IT AROSE SUDDENLY, FOR NO REASON, AND COMPROMISES THE SAFETY OF THE VEHICLES ABILITY TO WARN OTHER DRIVERS THAT THE CAR IS BRAKING. I AM DISAPPOINTED THAT TOYOTA HAS NOT RECALLED THE CAR FOR WHAT APPEARS TO BE A SIGNIFICANT MALFUNCTION. *TR
Source: NHTSA WEB SITE -
2002 TOYOTA HIGHLANDER- TEXAS, TX
TOYOTA HIGHLANDER BRAKE LIGHTS. RIGHT SIDE/PASSENGER SIDE BRAKE LIGHTS GO OUT OFTEN AND EVEN WITH NEW BULBS DON'T ALWAYS WORK. FAULTY DESIGN. DUE TO ALL THE POSTS ON THE INTERNET ABOUT THE SAME ISSUE I'M ASSUMING THIS IS A COMMON AND UNSAFE PROBLEM WITH HIGHLANDERS. *TR
Source: NHTSA WEB SITE -
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2002 TOYOTA HIGHLANDER- GOFFSTOWN, NH
PASSENGER SIDE BREAK LIGHT FAILURE ON 2002 TOYOTA HIGHLANDER. THIS IS A SAFETY ISSUE WHEN OTHER DRIVERS CANNOT SEE YOU BREAK PARTICULARLY FROM THE RIGHT ANGLE. THIS IS AN ISSUE THAT HAS HAPPENED TO MANY DRIVERS OF THE SAME MODEL YEAR. SEE THE WEB POSTS AT HTTP://WWW.TOPIX.NET/FORUM/AUTOS/TOYOTA-HIGHLANDER/T7H7LD934GSQLC6BE I AM CONVINCED IT IS A DEFECT IN THE 2002 MODEL AND AS SUCH SHOULD BE RECALLED. I HAVE BROUGHT TO THE TOYOTA DEALER IN MANCHESTER NH 5 TIMES REPLACING LAMP SOCKETS AND OTHER ATTEMPTS AND IT STILL DOES NOT WORK. I HAVE TO BRING IN AGAIN. THERE SHOULD BE A STANDARD WAY TO FIX IT.
Source: PORTABLE SAFETY COMPLAINT FORM -
2002 TOYOTA HIGHLANDER- LITTLETON, CO
THE DRIVER'S SIDE SUN VISOR DOES NOT STAY IN PLACE. AT FIRST OCCURRENCE, THE VISOR WOULD SLOWLY DROOP DOWN WITH NORMAL VIBRATIONS IN THE CAR AND REQUIRED REPEATED TAPING OF THE VISOR BACK INTO PLACE WITH THE DRIVER'S HAND (A DISTRACTION AND HAZARD AS IS). AS TIME WENT ON THE VISOR LOOSENED COMPLETELY AND DOES NOT STAY UP AT ALL. THIS IS VERY DANGEROUS AND DISTRACTING AS IT BLOCKS FULL VISION OUT OF THE WINDSHIELD BY THE DRIVER. THIS SEEMS TO BE A DEFECT OF THE VISOR ITSELF BY THE MANUFACTURER AS IT SEEMS AS IF THE VISOR IS TOO HEAVY TO STAY IN THE UPRIGHT POSITION. THIS SEEMS TO BE A COMMON ISSUE AMONG THIS MAKE AND MODEL AND SEEMS AS IF THERE SHOULD HAVE BEEN A RECALL REGARDING THIS ISSUE LONG AGO.
Source: PORTABLE SAFETY COMPLAINT FORM -
2002 TOYOTA HIGHLANDER- ROSAMOND, CA
I PURCHASED A NEW 2002 TOYOTA HIGHLANDER FROM SIERRA TOYOTA OF LANCASTER, CA. I HAVE EXPERIENCED NO PROBLEMS WITH THIS VEHICLE UNTIL 25 JAN. 2011 WHEN THE ENGINE OVERHEATED WHILE DRIVING 40MPH ON CITY STREET. I TOOK MY VEHICLE TO MY MECHANIC AND HE INFORMED ME OF A PROBLEM WITH THE 2.4L 4CYL TOYOTA ENGINES IN WHICH SOME OF THE HEAD BOLTS BECOME LOOSE/STRIPPED WHERE THEY ATTACH AT THE ENGINE BLOCK. I CALLED SIERRA TOYOTA OF LANCASTER AND THEY DENIED ANY KNOWLEDGE OF THIS PROBLEM. ON FURTHER INVESTIGATION, I DISCOVERED THAT SIERRA TOYOTA HAD A SPECIALIST SERVICING ONE OF THEIR VEHICLES BY PLACING INSERTS INTO THE STRIPPED HOLES THE VERY NEXT DAY. SIERRA TOYOTA REFUSED TO GIVE ME ANY MONETARY ASSISTANCE IN REPAIRING MY VEHICLE. AFTER RESEARCHING THE BOLT PROBLEM ON THE INTERNET, I HAVE FOUND NUMEROUS TOYOTA OWNERS WITH THE SAME ENGINE, THAT HAVE HAD THE EXACT SAME PROBLEM WITH THEIR VEHICLES. THE ONLY FIX IS EITHER A COMPLETE ENGINE REPLACEMENT OR HAVING AN EXPENSIVE ANCHOR-BOLT REDO. MY COSTS LOOK LIKE TO BE ABOUT $2500, IF THERE IS NO OTHER DAMAGE FOUND DUE TO THE OVER-HEATING. AT THIS POINT, I DON'T EVEN KNOW IF THE NEW ANCHOR-BOLT SYSTEM WILL WORK. MY VEHICLE WAS ALWAYS WELL-MAINTAINED AND CURRENTLY HAS APX. 126,000 MILES ON IT. *TR
Source: NHTSA WEB SITE -
2002 TOYOTA HIGHLANDER- COPPELL, TX
WAS DRIVING IN RUSH HOUR TRAFFIC WHEN THE DRIVER'S SIDE VISOR ON MY '02 TOYOTA HIGHLANDER SUDDENLY DROPPED DOWN TO OBSCURE MY VISION. THIS NECESSITATED ME HITTING MY BRAKES AND DUCKING DOWN TO THE RIGHT OF THE STEERING WHEEL IN ORDER TO VIEW TRAFFIC. THERE WERE NO "EVENTS" LEADING TO MALFUNCTION. THE VISOR WILL NO LONGER REMAIN IN THE "UP" POSITION AND POSES AN ONGOING SAFETY HAZARD AS IT MUST EITHER BE HELD IN PLACE WHILE DRIVING (FORCING THE DRIVER TO USE ONE HAND ON THE WHEEL), TAPED IN PLACE (WHERE IT WILL STILL DROP DOWN IF/WHEN THE TAPE GIVES OUT); OR FORCE THE DRIVER TO LEAN TO THE RIGHT IN ORDER TO SEE AROUND THE VISOR (THUS PROHIBITING THE USE OF THE REARVIEW AND SIDEVIEW MIRRORS(. *TR
Source: NHTSA WEB SITE -
2002 TOYOTA HIGHLANDER- OLATHER, KS
AIR CONDITIONER THERMOSTAT DOES NOT WORK PROPERLY. IT SWINGS BACK AND FORTH BETWEEN COLD AND HOT WITHOUT TOUCHING DIAL. THIS IS VERY DANGEROUS DURING WINTER WHERE YOU COULD DIE IF NOT ABLE TO GET HEAT.
Source: PORTABLE SAFETY COMPLAINT FORM