2014 TOYOTA HIGHLANDER Complaints
View complaints related to 2014 TOYOTA HIGHLANDER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 140 complaints submitted for the 2014 TOYOTA HIGHLANDER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 TOYOTA HIGHLANDER- RENTON, WA
I HAVE THREE ISSUES WITH THE ELECTRONICS IN MY 2014 HIGHLANDER STARTING IN JUNE 2017 (RIGHT AFTER MY WARRANTEE EXPIRED): 1. THE ELECTRONIC LIFTGATE IS NON-FUNCTIONAL. WHEN OPENING, IT TAKES MULTIPLE (5-10) ATTEMPTS TO GET IT TO OPEN ALL THE WAY UP. SAME WITH CLOSING THE LIFTGATE. VEHICLE IS STATIONARY. 2. THE ELECTRIC PASSENGER WINDOW WILL NOT CLOSE ALL THE WAY UNTIL YOU TRY TO CLOSE IT MULTIPLE (5-10) TIMES. IT GOES UP ABOUT 3/4 OF THE WAY, THEN OPENS AGAIN. I FOUND THAT IT WORKS QUICKER, AFTER 2-3 TIMES IF THE ENGINE IS SHUT OFF. VEHICLE CAN BE STATIONARY OR MOVING. 3. THE BLUETOOTH CONNECTING MY ANDROID PHONE STAYS CONNECTED FOR ABOUT 2 WEEKS AND THEN I HAVE TO INITIALIZE IT AGAIN TO MAKE IT WORK. VEHICLE CAN BE STATIONARY OR MOVING.
Source: NHTSA WEB SITE -
2014 TOYOTA HIGHLANDER- WATERTOWN, MA
TL* THE CONTACT OWNS A 2014 TOYOTA HIGHLANDER. WHILE AT THE DEALER TO PURCHASE THE VEHICLE, THE CONTACT NOTICED THAT THE FRONT WINDSHIELD WIPER WAS FRACTURED. THE CONTACT INFORMED THE DEALER (PRIME TOYOTA BOSTON, 1605 VFW PKWY, WEST ROXBURY, MA 02132) AND WAS INSTRUCTED TO BRING IN THE VEHICLE THE FOLLOWING DAY. THE DEALER STATED THAT THE CONTACT HAD TO PAY FOR THE REPAIR BECAUSE IT WAS NOT COVERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 0.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 TOYOTA HIGHLANDER- GALESBURG, MI
LIFT GATE WILL NOT OPEN OR CLOSE IN COLD TEMPERATURES. WE HAVE TAKEN IT TO OUR LOCAL DEALER IN BATTLE CREEK, MICHIGAN SEVERAL TIMES BUT THE ISSUE HAS NOT BEEN RESOLVED. EACH TIME THE PROBLEM HAS OCCURRED THE VEHICLE WAS PARKED. WE DO NOT WISH TO INJURE OURSELVES TRYING TO OPEN OUR BACK DOOR. THIS VEHICLE IS USED IN OUR DELIVERY BUSINESS AND IT IS NECESSARY TO FREQUENTLY USE OUR BACK DOOR.
Source: NHTSA WEB SITE -
2014 TOYOTA HIGHLANDER- ROSEMOUNT, MN
POWER LIFT GATE WILL NOT OPEN OR CLOSE AND LOCK WHEN THE OUTDOOR TEMPERATURE IS BELOW 32 DEGREES F. VEHICLE IS STATIONARY AND COLD AS STATED.
Source: NHTSA WEB SITE -
2014 TOYOTA HIGHLANDER- CONCORD, CA
CHROME GRILL IS BUBBLING AND LOOKS LIKE IT'S GETTING READY TO PEEL. MY CAR HAS ALWAYS BEEN GARAGED AND TAKEN CARE OF SINCE I BOUGHT IT BRAND NEW.. THIS IS A DEFECT THAT WILL DEFINITELY LOWER THE VALUE OF MY CAR. MY HUSBAND NOTICED THIS ISSUE JUST RECENTLY WHEN I WAS PULLING INTO THE GARAGE.
Source: NHTSA WEB SITE -
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2014 TOYOTA HIGHLANDER- CHATSWORTH, CA
TL* THE CONTACT OWNS A 2014 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE LIFTGATE SYSTEM FAILED. THE CONTACT WAS UNABLE TO UNLOCK OR CLOSE THE LIFTGATE AUTOMATICALLY. THE CONTACT HAD TO OPEN THE LIFTGATE MANUALLY AND HOLD THE LIFTGATE OPEN MANUALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LIFTGATE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 TOYOTA HIGHLANDER- GLEN ALLEN, VA
MY TOYOTA HIGHLANDER 2014 HAS A HUGE SECURITY AND SAFETY ISSUE. ITS STEERING WHEEL JAMMED AND IT BECOME COMPLETELY DISABLED WHILE I WAS DRIVING AND THE ENGINE WONT START AGAIN. IT HAS THE FOLLOWING MESSAGES IN THE DASHBOARD. 1- 'EPS FAILURE. STEERING WHEEL IS HARDER TO TURN'. 2- 'THE ENGINE HAS STOPPED. PLEASE PUT THE SHIFT LEVER TO P'. 3- 'TRAC OFF' 4- 'BRAKE OVERRIDE SYSTEM FAILURE'. MY CAR HAD SAME ISSUE BACK AUG 2017 BUT THE TOYOTA DEALERSHIP CLAIMED THAT THEY DIDN'T SEE SUCH ISSUE AND THE CAR STARTED NORMAL. I DON'T KNOW WHAT KIND OF DIAGNOSTICS THEY PERFORMED BECAUSE I AM HAVING THE SAME ISSUE WHICH HAS SIMILAR SYMPTOM AS THE RECALL ISSUE (NHTSA CAMPAIGN # 15V14000) FOR TOYOTA HIGHLANDER 2015 MODELS. IT IS A VERY DANGEROUS SECURITY FAULT BECAUSE MY CAR WAS IDOL WHILE I WAS DRIVING AND THE STEERING WHEEL JAMMED. ON BOTH OCCASION THE VEHICLE WAS STATIONARY.
Source: NHTSA WEB SITE -
2014 TOYOTA HIGHLANDER- CARMEL, IN
I'VE PURCHASED 2014 HIGHLANDER ON JAN 2014. I HAVE COMPLAINED TO THE DEALERS ABOUT THE REAR NOISE STARTING IN 2014 AND ALL THEY COULD SAID WAS TO MAKE SURE THE JACK TOOL IS SECURED IN THE BACK. THEY COULDN'T IDENTIFIED THE ISSUE. TODAY I FOUND SB0016-16 AND HAD A DEALER CONFIRMED THE TRAILING ARM ISSUE. THIS IS PART OF THE REAR SUSPENSION SYSTEM. I CONTACTED TOYODA WITH CASE #1708260897 AND THEY SAID MINE IS OUT OF WARRANTY AND WON'T PAY FOR THE REPAIR. IT DIDN'T MATTER IF THE ISSUE WAS IDENTIFIED BEFORE THE WARRANTY HAS EXPIRED AND BEFORE THIS BULLETIN SB0016-16 CAME OUT. THE REPAIR COST IS ESTIMATED TO BE $1,200.
Source: NHTSA WEB SITE -
2014 TOYOTA HIGHLANDER- MT PLEASANT, SC
THE LOW BEAM HEADLIGHTS ARE MELTING THE PLASTIC COVER ON THE HEADLIGHT ASSEMBLIES. BOTH SIDES ARE MELTING FROM THE HEAT OF THE LOW BEAM LIGHT BULBS. IT WAS FIRST NOTICED AT 37,000 MILES, AT 3 YEARS OLD. FACTORY INSTALLED PARTS, NO MODIFICATIONS HAVE BEEN DONE TO THE VEHICLE. THE LOW BEAM LIGHTS ARE ONLY OPERATING AT NIGHT, ABOUT 25% OF THE DRIVING TIME ON THE VEHICLE, SO THE MELTING OCCURRED WITHIN APPROXIMATELY 10,000 MILES OF DRIVING TIME. THE VEHICLE WAS OUT OF WARRANTY WHEN IT WAS REPORTED TO TOYOTA, BUT THIS MELTING HAS BEEN OCCURRING SINCE DAY ONE. THIS DEFECT WILL AFFECT THE SAFETY OF NIGHTTIME DRIVING IN THE VEHICLE. WORKED FOR MONTHS WITH DEALERSHIP, UNSATISFACTORY RESOLUTION.
Source: NHTSA WEB SITE -
2014 TOYOTA HIGHLANDER- CARROLLTON, VA
AFTER NUMEROUS ELECTRIC ISSUES WITH MY 2014 HIGHLANDER NOW THE REAR ELECTRIC LIFT GATE CYLINDERS ARE BAD. TOOK IT TO MY LOCAL TOYOTA DEALER THIS AM AND FOR $1550 THEY WILL REPLACE THEM WITH A TECHNICAL SERVICE BULLETIN UPDATED PART NUMBER AND CYLINDER. AS I HAVE READ I'M NOT THE ONLY PERSON HAVING THIS PROBLEM AND IF THEY HAVE AN UPDATED NEW CYLINDER WHY DON'T THEY THE RIGHT THING AND REPLACE THE BAD DESIGN....UHGG I WANT MY OLD CHEVROLET BACK....
Source: NHTSA WEB SITE