2011 TOYOTA LAND CRUISER Complaints

TODAY I TOOK MY VEHICLE TO THE TIRE SHOP FOR A TIRE ROTATION. I WAS ADVISED THAT AT LEAST THREE OF MY COOPER DISCOVERER HT PLUS (285/60/18 MANUFACTURE DATE 3/18) HAVE BEEN PARTIALLY BEEN SEPARATED FROM THE CORE WIRE. ALL THREE WHEELS APPEAR TO BE ALMOST WAVY. I HAVE NOT FELT ANY SHAKING BUT I WAS TOLD BY THE TIRE TECHNICIAN THAT THE PROCESS IS AT THE BEGINNING STAGES OF SEPARATION AND THAT IT WILL GET WORSE.

MY VEHICLE CURRENTLY HAS COOPER DISCOVERER HT PLUS IN 285/60/18 WITH MANUFACTURER DATE OF 3/18. I TOOK MY VEHICLE IN FOR A ROTATION OF TIRES AND I WAS ADVISED BY THE STAFF THAT MY TIRES HAVE SEPARATED PARTIALLY AND ARE IN THE PROCESS OF SEPARATING FROM THE BELT SYSTEM ON AT LEAST TWO WHEELS. ALL OF MY TIRES ARE FROM THE SAME BATCH AND INSTALLED ON ALL FOUR CORNERS. I ATTEMPTED TO CONTACT THE MANUFACTURER BUT I HAVE BEEN ON THE HOLD FOR THE PAST TWO HOURS.

I OPENED THE HOOD TO CHECK ENGINE OIL, AND SAW HOT COOLANT SPRAYED ALL OVER UNDER HOOD. COOLANT LEVEL WAS VERY LOW. UPON CLOSER EXAMINATION, THERE'S A CRACK IN THE TOP PLASTIC OF THE RADIATOR FROM WHICH COOLANT WAS SPRAYING OUT BEFORE I TURNED THE ENGINE OFF. THIS IS A SAFETY ISSUE BOTH DUE TO THE POTENTIAL OF BURNS/SCALDING, BUT ALSO ENGINE DAMAGE AND FIRES WHILE TRAVELING DUE TO LOW COOLANT. FURTHER RESEARCH REVEALED THIS IS A VERY COMMON PROBLEM AT 6-8 YEARS OF AGE AND AROUND 100,000 MILES. I CAN'T UPLOAD A PHOTO SINCE I'VE HAD IT CLEANED AND REPAIRED TO MAKE IT DRIVABLE (AT MY EXPENSE).

TL* THE CONTACT OWNS A 2011 TOYOTA LAND CRUISER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V887000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MAITA TOYOTA OF SACRAMENTO (2500 AUBURN BLVD, SACRAMENTO, CA 95821, (916) 265-5666) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.