2012 TOYOTA PRIUS Complaints

View complaints related to 2012 TOYOTA PRIUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 700 complaints submitted for the 2012 TOYOTA PRIUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 TOYOTA PRIUS
    - WICHITA FALLS, TX

    On October 24, 2023, while driving my car, several lights went on all at once, including the ABS, and brake lights. I immediately drove it to the Toyota Dealership on 2213 Old Jacksboro Hwy, WF TX 76301. The car was also making a noise constantly, that I had taken into Toyota service center previously which was also causing an issue with my battery dying. (It went through 4 batteries in the last 2 years). Toyota diagnosed it as a problem with brake booster and assembly and brake booster pump. calling for both of them to be replaced at a cost of $3,888. Toyota did not inform us of any recall regarding brakes, I did email Toyota directly, called and tried to work with the dealership, all to no avail. They are being sued due to numerous complaints and refused to assist me.

    Source: NHTSA WEB SITE
  • 2012 TOYOTA PRIUS
    - BOSTON, MA

    I have had a 2012 Prius since 2016. The entire time I've had it, it occasionally "hydroplanes" but without any water. It happens in wet or dry (but mostly dry) conditions. Usually at slower speeds so, though it makes me very uncomfortable, it doesn't happen with any regularity. I've taken it multiple times to my mechanic who always says "Prius' just do that", which is not reassuring. I know there was a recall and I was told my car did not fall under that umbrella. On Wednesday of this week, 10/25/23, I finally had an accident because of this. The brake lockup had been happening more frequently in the past week and in this instance I saw the car in front of me suddenly slow down - I had about 2/3 of a cars distance between me and the car ahead. I hit the brakes and nothing happened. I was pushing down on them long enough to think, "Ok, this is it. They aren't responding at all and I'm going to hit this car in front of me." I did and it crushed the passenger side of the car. Luckily I wasn't hurt. There were no warnings from the car at all that this was going to happen, as there never are. I took it in for possible repair today (the mechanic is not sure but thinks it may be a total loss). This car did everything they describe in the recall cases and I want to know if there's anyway to be repaid from the company for this as there was nothing I could do to stop this accident? Why wasn't my car included in the recall?

    Source: NHTSA WEB SITE
  • 2012 TOYOTA PRIUS
    - Richmond, VA

    Error code C1391 confirmed by two separate facilities, described as "abnormal leak in accumulator" and "accumulator pressure." Took to an independent shop first, then to Haley Certified Toyota Dealership. At dealership, parts needed were quoted to include tsb-0024-19. Three lights went on simultaneously (ABS, Traction, Brake).

    Source: NHTSA WEB SITE
  • 2012 TOYOTA PRIUS C
    - Charlotte, NC

    The brakes fail and the ABS module stops working correctly and when I go at a speed of 60 MPH the brakes lock until the speed drops and they work again. The problem is with the ABS module and I went to the dealer and the repair value is $3450 dollars.

    Source: NHTSA WEB SITE
  • 2012 TOYOTA PRIUS
    - Roswell, FL

    The abs pump kept running after the car stopped running... Malfunction and had to be replaced!

    Source: NHTSA WEB SITE
  • 2012 TOYOTA PRIUS PLUG-IN HYBRID
    - Sarasota, FL

    The contact owns a 2012 Toyota Prius Plug-In Hybrid. The contact stated while driving approximately 70 MPH, the stabili-trak, ABS, and a several unknown warning lights were illuminated. The contact stated there were also audible alarms being sounded. The contact depressed the brake pedal and the brake pedal failed to respond. The contact stated that she was able to coast the vehicle off the highway and shifted into park(P) and turned off the vehicle. The contact turned off and turned on the vehicle and attempted to depress the brake pedal; however, the brake pedal was abnormally firm. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the brake booster pump assembly needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 TOYOTA PRIUS
    - Wasco, CA

    My car breaks with out i almost hit the car in front of me, i could killed someone . This is very dangerous i took my car to a Toyota dealership they said the Extended warranty expired. They said upon inspection found code C1252,C1253,C1256 brake pump and actuator fault. Upon inspection found abs actuator accumualtor leak. Causing brake pedal to be hard and brake system malfunction. Toyota should had made a recall of this and not just a extended warranty that expires. I have 206,000 miles original owner they should me a lawsuit for this its very dangerous. I end paying $3000 of my own money to fix it, i should get reimburse for my money.

    Source: NHTSA WEB SITE
  • 2012 TOYOTA PRIUS V
    - Bethel, ME

    The contact owns a 2012 Toyota Prius V. The contact stated that while driving at an undisclosed speed, he depressed the brake pedal to stop the vehicle; however, he had to apply extra pressure to the brake pedal and the brake pedal extended to the floorboard to bring the vehicle to a stop. No warning light was illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed, and the mechanic retrieved DTC Code: 1391. The contact was informed that the brake booster assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 153,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 TOYOTA PRIUS PLUG-IN HYBRID
    - San Bernardino , CA

    2012 level 5 plug-in I was driving on the freeway with radar cruise control and the vehicle dash lit up with check pcs system ever warning light came on the brake petal was not there as normal it would go about half way down to engage very scary I took it to the dealership service said I need new brake booster installed not covered under warranty 130k miles

    Source: NHTSA WEB SITE
  • 2012 TOYOTA PRIUS
    - San Antonio, TX

    ABS, Break and traction control lights from dashboard lit on and breaks were difficult to operate during driving, able to drive back home safely. Find out that ABS (brake booster and brake booster pump assemblies which are consider safety items), are defective and can cause accidents. When calling Toyota Customer Experience Center, they decline to honor customer support program ZJB due to my car is exceeding by 5k miles the additional limited warranty. Now I will have to pay out of pocket on known safety defective part, this should be a recall and not wait to an accident to happen.

    Source: NHTSA WEB SITE