2012 TOYOTA PRIUS Complaints
View complaints related to 2012 TOYOTA PRIUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 700 complaints submitted for the 2012 TOYOTA PRIUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 TOYOTA PRIUS- Murray, UT
The contact owned a 2012 Toyota Prius. The contact stated that while making a left turn at 10 MPH, another vehicle crashed into the vehicle and t-boned the front passenger's side door of the vehicle. The air bags did not deploy. There was no warning light illuminated. After the impact, the front windshield slowly cracked. A Police report was filed. The contact and her husband were transported by ambulance to the hospital. The contact suffered a fractured sternum, five fractured ribs, a crushed left wrist, and two fractured bones in the left ankle. The contact's husband had a fractured neck and five fractured ribs. The vehicle was towed to a tow yard and was declared a total loss by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 TOYOTA PRIUS- BatonRouge, LA
Brake lights icons stay on mechanic at Toyota dealership state need new brak master cylinder and booster
Source: NHTSA WEB SITE -
2012 TOYOTA PRIUS- Iowa City, IA
Brake warning lights on, buzzing sound every 10 seconds. Likely a known actuator and master cylinder issue
Source: NHTSA WEB SITE -
2012 TOYOTA PRIUS- Chicago, IL
Unknown. There were a multitude of codes that appeared on the diagnostics causing problems with engine. The temperature, brake, tire sensor lights are all on. The cruise control is not working. White smoke emitting from tail pipe and engine. Main engine coolant leaking. Car overheating rapidly.
Source: NHTSA WEB SITE -
2012 TOYOTA PRIUS- Lahaina, HI
My 2012 Toyota Prius is experiencing brake actuator pump failure, presenting diagnostic trouble codes C1253 (brake actuator pump motor stuck/locked) and C1256 (brake actuator pump motor overcurrent). These codes trigger ABS, brake, and VSC warning lights and disable ABS and stability control. Toyota previously acknowledged this exact defect under Customer Support Program ZJB, which covered 2010-2015 Prius vehicles for brake booster and brake booster pump assembly failures triggered by these specific codes. I am the original owner of this vehicle, purchased new in 2012. I never received notification of CSP ZJB despite being the registered owner at the time notifications were distributed in 2019-2021. My current mileage is under 150,000 miles, within the secondary coverage mileage limit established by the program. Toyota has declined to provide goodwill coverage citing program expiration. This is a known safety defect that reduces braking effectiveness and disables ABS — it should have been addressed through a mandatory recall rather than a voluntary program with an expiration date that left original owners without recourse due to failed notification.
Source: NHTSA WEB SITE -
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2012 TOYOTA PRIUS V- Forest Hills, NY
Brake actuator assembly failure on a vehicle with 99,818 miles. Whirring sound when braking followed by lighting of several brake alert lights on dash including PCS and ABS and others. The whirring noise has occured for several weeks, but the light indicators happened on 6/28/26. Toyota has an acknowledged Customer Support Program (20TE07) for this exact failure on this exact and Toyota declined to cover the repair. This vehicle is 14 years old but has well under 150k miles and Toyota will not honor claim though they clearly are aware of the safety hazard.
Source: NHTSA WEB SITE -
2012 TOYOTA PRIUS V- Johnson City, TN
Driving down the highway, the engine suddenly threw a rod, causing a terrible jolt, after which the engine burst into flames. There had been no warning lights.
Source: NHTSA WEB SITE -
2012 TOYOTA PRIUS V- Aiken, SC
The ABS system has failed. All brake related warning lights have appeared on the dash board and the ABS no longer works. The car will brake for now, but the pedal is mushy. The issue was diagnosed by a dealer. The diagnosis from the dealer, based on diagnostic trouble codes they did not provide, is that brake fluid is leaking in the master cylinder and brake booster. The recommendation is to have both the master cylinder and booster replaced. This vehicle has 143,000 miles on it. No accidents have occurred as a result of the brakes yet but how long before the brakes ultimately fail is unknown.
Source: NHTSA WEB SITE -
2012 TOYOTA PRIUS V- Murfreesboro, TN
ABS, brake, and traction control lights, all illuminated at once on the dashboard. Inspection found DTC C1391 indicating the accumulator is leaking or failing to hold pressure correctly. We are advised that the braking system performance will decline, eventually failing. An very expensive repair is required and Toyota apparently has a shortage of the parts required. We cannot drive the vehicle given the potential of braking failure and cannot get it repaired in a timely manner for lack of Toyota parts.
Source: NHTSA WEB SITE -
2012 TOYOTA PRIUS- Santa Clarita, CA
Almost had an accident due to the brake master, actuator and booster pump assemblies, failing. There were no warning lights alerting me to an issue. Just lost ability to break and car shut off completely while in motion.
Source: NHTSA WEB SITE