2011 TOYOTA PRIUS Complaints
View complaints related to 2011 TOYOTA PRIUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 500 complaints submitted for the 2011 TOYOTA PRIUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 TOYOTA PRIUS- PORTSMOUTH, NH
THERE WERE THREE DRIVING INSTANCES WHERE, WHEN APPLYING THE BRAKES, MY BRAKE FOOT WENT COMPLETELY TO THE FLOOR. TWICE I WAS ON THE CITY STREET AND ONCE IN A PARKING SPACE. MY SPEED AT THE TIME WAS SLOW BUT THE BRAKE PEDDLE GOING TO THE FLOOR DID NOT STOP IT. NO TURN WAS INVOLVED IT DID STOP EVENTUALLY BUT THE CAR WAS CARRIED MUCH FURTHER THAN EXPECTED WITH NO BRAKING CONTROL. THE ONLY COLLISION WAS WHEN THE FRONT END HIT A LOG IN MY HOME PARKING AREA. THE CAR WAS TOWED TO THE DEALER'S SERVICE DEPT., BUT AFTER 4 HOURS, I WAS TOLD, "COULD NOT DUPLICATE CONCERN CUSTOMER WILL HAVE TO RETURN WHEN FAULT IS CURRENT". THEY DROVE IT AND USED THEIR COMPUTER BUT NOTHING FAULTY WAS EVIDENT. I WAS SENT OFF IN THE CAR. WITH AN INTERMITTENT FAILURE, IT WASN'T LIKELY. SO, NOW I HAVE A CAR I DON''T DARE TO DRIVE AND WON'T SELL BECAUSE IT'S A HAZARD!
Source: NHTSA WEB SITE -
2011 TOYOTA PRIUS- LOS ANGELES, CA
BRAKE BOOSTER ASSEMBLY HAS A SLOW LEAK. SOLENOID KEEPS MAKING NOISE AND THE BOOSTER ASSEMBLY MAKES CONSTANT NOISE. WHEN BRAKING HARD IT DOES NOT STOP PROPERLY. BRAKING COMES TO A SLOW STOP AND BUT PUSH DOWN ON THE BRAKE HARDER TO KEEP THE CAR FROM ROLLING FORWARD. CONFIRMED FROM TECHNICIAN AT DEALERSHIP YET ARE NOT AUTHORIZED TO REPLACE IT WITHOUT ERROR CODE (ZJB PROGRAM). CONTACTED TOYOTA CORPORATE AND THEY SAID WITHOUT ERROR CODE FROM VEHICLE THEY WILL NOT AUTHORIZE THE REPAIR. DESPITE CONFIRMATION FROM THE TECHNICIAN THAT THERE IS A LEAK IN THE BRAKE BOOSTER THE SAFETY OF THE VEHICLE IS IN THE HANDS OF A ERROR CODE. ASKED CORPORATE IF THEY CAN OVERRIDE THE ERROR CODE AND THEY REPLIED NO.
Source: NHTSA WEB SITE -
2011 TOYOTA PRIUS- BIRMINGHAM, AL
THE BRAKE BOOSTER IS CYCLING AND LIGHTS GO IN AND OFF. I'VE READ THAT THIS MEANS IT'S A FAILED BREAKER BOOSTER OR PRESSURE VALVE IN THE BREAKING SYSTEM. IT'S VERY COMMON TO FAIL, LOTS OF PEOPLE HAVE REPORTED IT
Source: NHTSA WEB SITE -
2011 TOYOTA PRIUS- IRVINE, CA
BRAKE/TRAC/ABS LIGHTS ON AND WILL NOT TURN OFF WHEN PARKED OR IN MOTION. THE LIGHTS CAME ON THE NEXT DAY AFTER PARKING OVERNIGHT. HYBRID BATTERY NOT RECHARGING FROM BRAKING. CAR MAKES A WHIRRING SOUND EVERY 2-3 SECONDS, SEEMS TO BE COMING FROM THE BRAKING SYSTEM. FEELS UNSAFE TO DRIVE SINCE BRAKING DISTANCE FEELS LONGER. CAR HAS ABOUT 197,000 MILES.
Source: NHTSA WEB SITE -
2011 TOYOTA PRIUS- NEWTOWN, PA
BREAK ACTUATOR IS FAILING IN MY 2011 TOYOTA PRIUS. THE CAR NOW HAS A UNPREDICTABLE ABS BREAKING SYSTEM. SOMETIMES THE BREAKS WORK AND SOMETIMES THEY QUICKLY FAIL AND A ERROR LIGHT COMES ON. THE LIGHT THAN GOES OUT AS IF NOTHING HAPPENED AND ALL IS FINE. THIS IS A VERY DANGEROUS PROBLEM THAT WILL LEAD TO MANY ACCIDENTS BECAUSE THE VEHICLE TELLS YOU ITS GOOD TO GO, MEAN WHILE THE ABS SYSTEM IS FAILING TO STOP THE VEHICLE INTERMITTENTLY. I AM SCARED BECAUSE I DONT KNOW IF THE CAR WILL DO THIS ON A TURN THEN LOSE CONTROL INJURING MYSELF AND OTHERS.
Source: NHTSA WEB SITE -
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2011 TOYOTA PRIUS- WASHINGTON, DC
THE CHECK ENGINE LIGHT IS ON; THE CAR HAS STALLED AND LOOSES POWER IT NEEDS TO HAVE THE STICKY EXHAUST GAS RECIRCULATION VALVE TAKEN CARE OF. IT ALSO NEEDS PSV COVERAGE FOR BRAKE BOOSTER AND BRAKE BOOSTER PUMP ASSEMBLY SAFETY WARRANTEE ENHANCEMENT
Source: NHTSA WEB SITE -
2011 TOYOTA PRIUS- WASHINGTON, DC
A CHECK HYBRID SYSTEM ALERT CAME ON AND INCLUDED LIT BREAK, CHECK ENGINE, STEERING, ABS, SKID AND YELLOW TRIANGLE WITH AN ! MARK INSIDE. THE CAR STOPPED AND I COULD NOT MOVE IT. GOOD THING I WAS ON A SIDE STREET WITH LIGHT TRAFFIC. THIS HAPPENED AGAIN AFTER THE INVERTER WAS REPLACE; AND IT HAPPENED AGAIN AFTER THE 12 V BATTERY WAS REPLACED.
Source: NHTSA WEB SITE -
2011 TOYOTA PRIUS- ZEPHYRHILLS, FL
2011 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE NEEDED TO REMAIN AT THE DEALERS FOR THE FULL DAY IN ORDER TO HAVE THE RECALL REPAIR COMPLETED. THE CONSUMER WAS UNABLE TO DO LEAVE THE CAR. THE CONSUMER ALSO STATED THE DEALER WANTED TO CHARGE A DIAGNOSTIC FEE. *JS
Source: CONSUMER LETTER -
2011 TOYOTA PRIUS- HARBOR SPRINGS, MI
TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE PRESSING THE BRAKE PEDAL TO STOP, THE PEDAL HAD EXTENDING TO THE FLOOR RESULTING THE BRAKING DISTANCE TO BE EXTENDED. THE CONTACT INDICATED ON TWO SEPARATE OCCASIONS WHILE THE FAILURE OCCURRED THE VEHICLE MADE CONTACT WITH AN OBJECT AND A POLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FERNELIUS FORD LOCATED AT 10459 N STRAITS HWY, CHEBOYGAN, MI 49721 WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000. *BF
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 TOYOTA PRIUS- MIMS, FL
BRAKES COMPLETELY FAILED. LOUD BEEPING SOUND HAPPENED, COULDN'T STOP CAR EVEN IN A PARKING LOT. HAD TO USE TRANSMISSION TO SLOW TO A STOP. WAS IN A GROCERY STORE PARKING LOT.
Source: NHTSA WEB SITE