2011 TOYOTA PRIUS Complaints

View complaints related to 2011 TOYOTA PRIUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 500 complaints submitted for the 2011 TOYOTA PRIUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 TOYOTA PRIUS
    - PHOENIX, AZ

    ON DECEMBER 8TH, 2018, I WAS DRIVING EASTBOUND ON INTERSTATE 10 IN PHOENIX, AZ AT APPROXIMATELY MILEPOST 141 AROUND 5:45 PM. SUDDENLY, I HEARD A LARGE, *BANG* WHICH SOUNDED LIKE A GUNSHOT. I IMMEDIATELY CHECKED MYSELF FOR INJURIES AND FELT THE CAR TO DETERMINE IF A TIRE WAS BLOWN. I WAS INTACT, AND THE TIRES SEEMED OK AS WELL, BUT I HEARD THE NOISE OF AIR ESCAPING FROM THE VEHICLE. AFTER TURNING SOUTH ON I-17, I EXITED ON THE FIRST STREET, EXIT 199, JEFFERSON ST. I TURNED LEFT AND LOOKED FOR A SAFE PLACE TO PULL OVER. IT ISN'T A GOOD NEIGHBORHOOD, SO I SLOWED DOWN AND CONTINUED TO LOOK AROUND THE VEHICLE AS I TRIED TO FIND THE PLACE WHERE THE AIR WAS ESCAPING. FINALLY, I CRACKED OPEN THE SLIDING DOOR AT THE TOP OF MY SUNROOF, AND I NOTICED SHARDS OF GLASS. I IMMEDIATELY CLOSED IT AND WAS RELIEVED IT HAD NOT BEEN OPEN WHEN THIS INCIDENT HAPPENED. I DECIDED I MUST GET HOME IMMEDIATELY, PROCEEDED BACK TO THE FREEWAY, AND DROVE HOME. WHEN I ARRIVED, I NOTICED THE SUNROOF WAS SHATTERED - ONE MAIN HORIZONTAL SHATTER AT THE CENTER AND TWO MORE VERTICAL SHATTERS AT EACH END. I CHECKED THE INTERIOR OF THE VEHICLE FOR A PROJECTILE AND FOUND NOTHING. AFTER RESEARCHING FURTHER, IT WAS CLEAR THAT THE GLASS HAD BROKEN SIMPLY DUE TO POOR DESIGN. I IMMEDIATELY FILED A CLAIM WITH MY INSURANCE COMPANY, FARMERS. THE CLAIM NUMBER IS 910380. I HAVE ALSO CONTACTED TOYOTA TO GET A RESPONSE, BUT I HAVE NOT HEARD BACK. I AM FORTUNATE THAT THE SUNROOF WAS NOT EXPOSED. THERE IS A PAPER-THIN SLIDING DOOR THAT BLOCKS THE SUN. EVEN THOUGH THE SUN HAD SET, I HAD LEFT IT CLOSED, AND IT PROTECTED ME FROM THE SHARDS OF GLASS. THIS IS CLEARLY A DEFECT THAT TOYOTA NEEDS TO ADDRESS. IT IS DECEMBER IN ARIZONA, AND THE TEMPERATURE WAS 69 DEGREES WHEN I LEFT TO RETURN HOME YESTERDAY. IT'S NOT A HEAT ISSUE. IT'S LIKELY A GLASS DEFECT. I LOOK FORWARD TO OBTAINING MORE INFORMATION.

    Source: NHTSA WEB SITE
  • 2011 TOYOTA PRIUS
    - SAN DIEGO, CA

    TOYOTA AFTER 2 MONTHS HAS NOT RESOLVED THIS ISSUE/RECALL. SINCE THAT I HAVE TO STOP TO SHARE MY CAR ON TURO AND I'LL HAVE A LOST OF INCOME. I'M ASKING FOR A COMPENSATION

    Source: NHTSA WEB SITE
  • 2011 TOYOTA PRIUS
    - CASTAIC, CA

    AS I WAS DRIVING DOWN THE FREEWAY MY CAR FILLED WITH SMOKE AND I REALIZED MY ENGINE HAD CAUGHT FIRE, I WAS ABLE TO GET OUT, THE WHOLE FRONT OF MY CAR WAS ENGULFED IN FLAMES IN NO TIME

    Source: NHTSA WEB SITE
  • 2011 TOYOTA PRIUS
    - CHANDLER, AZ

    WHILE DRIVING MY 2011 PRIUS INTERMITTENTLY CHANGES FROM DRIVE TO NEUTRAL. THE CAR CONTINUES TO ROLL BUT SLOWS DOWN. A WARNING COMES UP ON THE SCREEN THAT THE CAR IS IN NEUTRAL. I CAN POP THE GEARSHIFT INTO DRIVE AND IT SEEMS FINE, AND MAY OR MAY NOT BEHAVE THE SAME WAY AGAIN. THIS HAS OCCURRED ON THE FREEWAY AS WELL AS ON CITY STREETS. THERE DOES NOT SEEM TO BE ANY CORRELATION TO ACCELERATION OR DECELERATION OR TO MOVEMENT (TURNS OR CHANGING LANES). I HAVE TAKEN IT TO THE DEALER WHO STATES THAT THE SYSTEMS CHECK OUT FINE AND THEY WERE NOT ABLE TO DUPLICATE THE PROBLEM. (IT IS INTERMITTENT AND I AM NOT ABLE TO DUPLICATE IT EITHER.) I NEVER HAD THIS PROBLEM UNTIL AFTER I HAD MY CAR THOROUGHLY STEAM CLEANED. IT HAS BEEN SUGGESTED TO ME BY ANOTHER PRIUS OWNER THAT IT MIGHT BE A SWITCH. BUT, AGAIN, THE DEALER SAYS THE SYSTEMS CHECK OUT FINE.

    Source: NHTSA WEB SITE
  • 2011 TOYOTA PRIUS
    - OXFORD, GA

    DRIVING VEHICLE DOWN HIGHWAY, TAPPED BRAKES BUT BRAKES DID NOT WORK, ALL THE LIGHTS ON MY DASH LIT UP. I LOST TRACTION IN BRAKES CAUSING VEHICLE TO LOSE CONTROL.

    Source: NHTSA WEB SITE
  • 2011 TOYOTA PRIUS
    - PROVIDENCE VILLAGE, TX

    4 LIGHTS CAME ON MY DASHBOARD: BRAKES, ABS, ETC. SO I TOOK THE CAR TO THE DEALERSHIP. THEY SAID I NEED A NEW BRAKE ACCUMULATOR BUT IT ISN'T COVERED AND IS A $3500 REPAIR. I SEE THAT THE 2010 PRIUS WAS RECALLED FOR THIS SAME PART BUT THEY WON'T COVER MINE.

    Source: NHTSA WEB SITE
  • 2011 TOYOTA PRIUS
    - SNELLVILLE, GA

    THE TRACTION CONTROL LIGHT, ANTILOCK BRAKE SYSTEM NOT FUNTION AND THE LIGHT STAYS ON

    Source: NHTSA WEB SITE
  • 2011 TOYOTA PRIUS
    - BREWTON, AL

    GOT IN CAR ONE MORNING AND ALL THE BRAKE / TRACTION CONTROL SYSTEM RELATED LIGHTS ARE ON. TURNED CAR OFF, WAITED 10 MINUTES RESTARTED CAR AND LIGHTS ARE STILL ON. TESTED BRAKE FUNCTION IN YARD, REDUCED BUT STILL ABLE TO GET CAR STOPPED. TOOK IT TO SHOP AND READ CODES, CAME BACK AS THE ACTUATOR WHICH IS ALREADY RECALLED ON PREVIOUS YEAR MODEL PRUIS', OBVIOUSLY THEY DID NOT FIX THE ISSUE ON THE EARLY GEN 3 MODELS (2010 & 2011). I HAVE FOUND MULTIPLE OTHER PEOPLE WITH GEN-3'S THAT HAVE HAD THE SAME ISSUE OS THESE SHOULD BE INCLUDED IN THE GEN-2 RECALL BECAUSE THEY ARE HAVING THE SAME ISSUE. WITH IT BEING A DEALER ONLY PART AT $4500-$5000 (PARTS AND LABOR) TO FIX ON A CAR THAT'S ONLY WORTH ABOUT $10,000 I WONDER IF IT'S REALLY WORTH FIXING. AT THIS POINT THE CAR IS PARKED BECAUSE WITH THE DIMINISHED BRAKING PERFORMANCE I DON'T FEEL SAFE DRIVING IT.

    Source: NHTSA WEB SITE
  • 2011 TOYOTA PRIUS
    - COOKEVILLE, TN

    TAKATA RECALL MY 16 YEAR OLD DAUGHTER HAS THIS CAR WITH A MAJOR SAFETY RECALL AND NO APPARENT FIX! NOT HAPPY AND NOT FEELING SAFE WITH HER DRIVING IT NOW. IT HAS STALLED OUT ONCE SO FAR ON A BACKROAD.

    Source: NHTSA WEB SITE
  • 2011 TOYOTA PRIUS
    - PALM HARBOR, FL

    BRAKE ACTUATOR FAILURE. ABS, TRACTION CONTROL, AND BRAKE LIGHT ALL ON DASHBOARD. THE CAR HAS NO REGENERATIVE BRAKING. ISSUE OCCURED RANDOMLY WHILE IN MOTION.

    Source: NHTSA WEB SITE