2011 TOYOTA PRIUS Complaints

View complaints related to 2011 TOYOTA PRIUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 500 complaints submitted for the 2011 TOYOTA PRIUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 TOYOTA PRIUS
    - UNIVERSITY PLACE, WA

    WHEN I'M BRAKING AND SLOWING DOWN GRADUALLY, AS WHEN APPROACHING A RED LIGHT, THE BRAKES MOMENTARILY STOP WORKING AND THE CAR FEELS LIKE IT SURGES FORWARD IF IT HITS A LOW-TRACTION SURFACE LIKE A POTHOLE OR MANHOLE COVER OR WET SPOT. I SAW THERE WAS A RECALL FOR THIS IN 2010, BUT 2011 MODEL CONSISTENTLY DOES IT AND HAS CAUSED ME AND MY FRIEND TO NEARLY REAR-END OTHER CARS WHEN DRIVING MY CAR. APPARENTLY, IT PERTAINS TO THE REGENERATIVE BRAKING SYSTEM BEING TURNED OFF WHEN THE ABS ENGAGES, LEAVING ONLY FRICTION BRAKES. THIS HAPPENS SEVERAL TIMES A WEEK ON THE WET ROADS WHERE I LIVE (NEAR SEATTLE, WASHINGTON). THIS HAS HAPPENED SINCE I BOUGHT THE CAR NEW IN 2011 BUT I'M COMPLAINING NOW BECAUSE MY FRIEND BORROWED IT AND ALMOST REAR-ENDED SOMEONE AND PUSHED ME TO REPORT IT. *TR

    Source: NHTSA WEB SITE
  • 2011 TOYOTA PRIUS
    - ST. CHARLES, MO

    TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V487000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. UPDATED 01/11/2017*CT CONSUMER STATED THEY WERE NOTIFIED OF A PROBLEM WITH AIR BAGS AND THE DEALER TOLD THEM THAT THE PARTS WERE ON ORDER WITH TOYOTA BUT UNAVAILABLE. UPDATED 6/22/18*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 TOYOTA PRIUS
    - SAN DIEGO, CA

    TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V487000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 TOYOTA PRIUS
    - MOUNT VERNON, NY

    TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 TOYOTA PRIUS
    - HUDSON, MA

    TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V487000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 TOYOTA PRIUS
    - MERRITT ISLAND, FL

    TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V487000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 TOYOTA PRIUS
    - AIKEN, SC

    DRIVER SIDE DOOR LOCK FAILED AND SHORTLY THEREAFTER THE FRONT PASSENGER DOOR LOCK ALSO FAILED. WE HAVE OWNED A TOTAL OF FIVE PRIUS VEHICLES SINCE 2007 AND HAVE NEVER EXPERIENCED THIS PROBLEM BEFORE THIS DUAL FAILURE. JUDGING FROM THE NUMBER OF COMPLAINTS ON THIS SITE AND INFO GATHERED DURING INTERNET RESEARCH IT APPEARS THIS IS A WIDESPREAD PROBLEM, MOST LIKELY DUE TO POOR QUALITY OR DEFECTIVE DOOR LOCK ACTUATORS. A GOOGLE SEARCH (TOYOTA PRIUS "DOOR LOCK" FAILURE) RESULTED IN A QUARTER MILLION RESULTS.

    Source: NHTSA WEB SITE
  • 2011 TOYOTA PRIUS
    - RENO, NV

    TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A FRACTURE IN THE FUEL TANK THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THIS WAS A GLOBAL RECALL (TOYOTA/AUSTRALIA: FUEL SUCTION PLATE), BUT WAS NOT YET A RECALL IN THE UNITED STATES. THE FAILURE MILEAGE WAS 58,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 TOYOTA PRIUS
    - BASTROP, TX

    TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: NHTSA WEB SITE
  • 2011 TOYOTA PRIUS
    - WILLCOX, AZ

    BOTH HEADLIGHTS SUDDENLY WENT OUT AT NIGHT DURING A RAIN STORM ON INTERSTATE 10. WHEN THIS HAPPENED. DEFINITELY A SAFETY ISSUE!!

    Source: NHTSA WEB SITE