2012 TOYOTA PRIUS Complaints

THE BRAKES FAILED WHILE DRIVING. ALL THE ABS, BRAKE LIGHTS AND A CONTINUOUS BEEP SOUND TURNED ON. I ALMOST HAD A CRASH. IT WAS THE BRAKE ACTUATOR PUMP AND I READ ABOUT MULTIPLE OWNERS HAD COMPLAINS WITH IT.

AFTER REPAIR OF STALLING ENGINE CONDITION: VSV VALVE REPLACED, A SOFTWARE UPDATE SUBSEQUENTLY WAS PERFORMED ON MY CAR (JOV RECALL). EVER SINCE THAT SOFTWARE UPDATE IT HASN'T BEEN SAFE TO DRIVE MY CAR : UNSAFE BREAKING, REALLY HARD BREAKING, ESPECIALLY ON HIGHWAYS AND UNTIMELY DASHBOARD LIGHTING RELATED TO TRAC/VSC, CHECK ENGINE AND HYBRID WARNING LIGHT

MY 2012 PRIUS V IS ONLY 90K MILES. STARTING FROM ABOUT 2 WEEKS AGO, THE WARNING LIGHTS INCLUDING BRAKE SYSTEM WARNING LIGHT, ABS WARNING LIGHT AND SLIP INDICATOR LIGHT WERE SUDDENLY LIT ON WHEN I WAS DRIVING, THEN I FOUND THE REGENERATE BRAKE BECOME VERY HARD AND DIFFICULT TO STOP WHICH WAS MALFUNCTIONING. THESE WARNING LIGHTS WERE KEPT ON ALL THE TIME WHEN I DRIVE THE CAR. THE CAR THREW OUT CODE C1391 WHEN GIVEN A DIAGNOSIS. AFTER SOME ONLINE WORK, I FOUND THIS IS A VERY COMMON PROBLEM FOR PRIUS V. I WENT TO THE DEALERSHIP HOWEVER THE DEALERSHIP STATES THAT MY CAR, BASED ON ITS VIN, IS NOT IN ONE OF THE CERTAIN CARS COVERED BY ZJB PHASE 2 WHICH COVERS BRAKE BOOSTER AND BRAKE BOOSTER PUMP ASSEMBLIES FOR CERTAIN 2011-2015 MODEL YEAR PRIUS VEHICLES. THE FAILURE OF THE BRAKE COULD BE A DEADLY DEFICIENCY TO ALL THE PEOPLE IN THE CAR WHEN DRIVING. NOW I HAVE TO THINK TO STOP USING THIS CAR BECAUSE OF THE SEVERE SECURITY RISK. TOYOTA SHOULD TAKE ACTION TO SOLVE ALL THIS PROBLEM FOR ALL INVOLVED CARS, NOT CERTAIN CARS. MY CAR IS MADE IN 2012, THE DIAGNOSIS CODE C1391 GIVEN BY MY CAR ARE FALLING INTO ONE OF THE FOUR CODES ASSOCIATED WITH THE BRAKE PROBLEM COVERED BY ZJB PHASE 2. IT IS RIDICULOUS THAT MY CAR WAS NOT ISSUED THIS EXTENDED WARRANTY.

MY 2012 PRIUS V WITH ONLY 55,000 MILES. ABS LIGHTS CAME ON AND BUZZING SOUND EVERY 3 SECONDS FROM JUST IN FRONT OF STEERING COLUMN. TOYOTA DEALER CHARGED $270 FOR COMPUTER DIAGNOSTIC THEN GAVE ME A PARTS AND LABOR ESTIMATE FOR REPLACING BRAKE BOOSTER AND MASTER CYLINDER OF $4400!!! INDEPENDENT MECHANIC CAN ORDER PARTS FROM ANOTHER TOYOTA DEALER IN MAINLAND US FOR $1400 LESS THAN THE $3200 THAT DEALER IN HAWAII QUOTED AND LABOR FOR MUCH LESS. BUT STILL WILL BE COSTING ME ABOUT $2500. SEARCHED RECALL SITES AND REGULAR 2012 PRIUS MODELS HAD RECALLS FOR EXACTLY THE SAME ISSUE BUT NO RECALL ON 2012 PRIUS V BRAKES?

HEAD GASKET 77,000 MILES WITH THE HEAD GASKET ISSUE THE CAR ENGINE WAS SHAKING WHEN IT'S WARMING UP. THE CAR LOG SHOWED MISFIRES IN 1ST AND 4TH CYLINDERS.

ON 09/19/2019 KEY WEST TOYOTA COMPLETED THE TIRES CHANGE OF MY VEHICLE AS I REQUESTED. IN ADDITION, KEY WEST TOYOTA PERFORMED "107649 J0V RECALL J0V01B 0.70 UPDATE TO THE POWER MANAGEMENT ECU WITH NEW SOFTWARE" AS SHOWING ON THE INVOICE. THE FOLLOWING DAY, ON FRIDAY 09/20/2019, WHILE I WAS DRIVING THE VEHICLE LOST POWER AND STALLED IN THE MIDDLE OF THE TRAFFIC, PUTTING MY LIFE AND SAFETY AT RISK AND MY HEATH AND GENERAL WELL-BEING. I SENT BACK THE VEHICLE TO KEY WEST TOYOTA, AND SINCE THEN THE ISSUE IS UNRESOLVED, AND I AM NOT EVEN ABLE TO REACH ANYONE ON THE PHONE OR THROUGH THE EMAIL I SENT FROM KEY WEST TOYOTA WEBSITE "CONTACT US".

VEHICLE IS MANUFACTURED WITHOUT ANY REGARD FOR PREVENTING MICE FROM ENTERING THE PASSENGER INTERIOR--- AIR INTAKE VENT UNDER WINDSHIELD AND 2 REAR DECOMPRESSION VENTS LOCATED IN THE REAR CARGO COMPARTMENT ABOVE THE WHEEL WELLS ARE OPEN TO THE EXTERIOR ALLOWING UNIMPEDED ACCESS TO THE INTERIOR OF THE CAR. HAD MICE IN THIS CAR 2 WEEKS AFTER PURCHASE IN 2012 AND HAVE BEEN DEALING WITH THIS PROBLEM FOR 7 YEARS. JUST RECENTLY, HAD TOYOTA INSTALL 1/4" HARDWARE CLOTH OVER THESE 3 AREAS AND THIS SHOULD HELP SIGNIFICANTLY TO PREVENT ENTRY. ALL PREVENTATIVE MEASURES TO PREVENT MICE ENTRY HAVE BEEN DILIGENTLY TAKEN BY ME, WITHOUT SUCCESS. MICE CAN MAKE A PERSON VERY SICK. THEIR EXCREMENT CARRIES HANTAVIRUS..... AND THE MICE CARRY TICKS, WHICH CAN LEAD TO LYME DISEASE. SIMPLY MANUFACTURING THE CAR WITH THESE VENTS PROPERLY SCREENED WOULD GREATLY REDUCE THE CHANCE OF OCCUPANTS CONTRACTING A SERIOUS DISEASE.THE MICE ALSO DO A LOT OF DAMAGE TO THE CAR ITSELF, IN MY CAR THE DRIVER SEAT BELT WAS CHEWED, AND I HAVE HAD TO REPLACE THE CABIN AIR FILTER SEVERAL TIMES BECAUSE OF NESTING IN THIS COMPARTMENT(AFTER HAVING BEEN UNKNOWINGLY BREATHING THE MICE EXCREMENT AS THE AIR PASSES THROUGH THIS FILTER ON ITS' WAY TO THE INTERIOR. TOYOTA NEEDS TO BE PRESSURED BY YOUR AGENCY TO CORRECT THIS VERY SERIOUS HEALTH HAZARD THAT THEIR CAR IS PRESENTING. THEIR IS NO LEGITIMATE REASON FOR THIS SITUATION TO EXIST. THE COST TO TOYOTA WOULD BE NEGLIGIBLE.THE BENEFIT TO ALL PRIUS OWNERS WOULD BE VERY SIGNIFICANT, LIKELY PREVENTING MANY CASES OF DISEASE. PLEASE TAKE THIS SITUATION VERY SERIOUSLY, AS IS THE CASE. I ALSO WILL BE CALLING YOU TO DISCUSS THIS OVER THE PHONE. THANK YOU FOR YOUR HELP TO CORRECT THIS PROBLEM!

ON JUNE 5TH, 2019, I TOOK MY CAR IN TO ROUND ROCK TOYOTA AND THEY PERFORMED THE 2018 TOYOTA PRIUS V RECALL FIX. SINCE THEN, MY MPG HAS GONE FROM AN AVERAGE OF 41 MILES PER GALLON, WHICH HAS STAYED CONSISTENT SINCE I PURCHASED THE CAR BRAND NEW IN JUNE 2012, DOWN TO 32 MPG. I TOOK THE CAR BACK TO ROUND ROCK TOYOTA FOR A DIAGNOSIS ON SEPT 30, 2019 AND THEY SAID THAT THEY CANNOT FIND ANYTHING WRONG, THERE ARE NO ERROR CODES, AND THAT MY NOW GREATLY REDUCED 32 MPG FELL WITHIN TOYOTA STANDARDS. I AM WRITING TO FILE A COMPLAINT THAT THEIR 2018 RECALL FOR THE TOYOTA PRIUS V HAS A PROBLEM AND NEEDS TO BE REVISITED OR THE VEHICLES SHOULD BE TAKEN OFF THE ROAD. I AM CO-FILING A COMPLAINT WITH THE EPA AS WELL.

I STARTED MY CAR AND MY DASH LIGHTS FOR BRAKES, ANTI-LOCK, ANTI-SKID CAME ON AND BRAKES BECAME SPONGY. THIS HAPPENS INTERMITTENTLY. I PARKED THE CAR AND LATER CHECKED THE LIGHTS AND THE CAR WAS OPERATING NORMAL. I DROVE THE CAR AROUND THE NEIGHBORHOOD TO TRY TO DUPLICATE THE ISSUE. COULD NOT DUPLICATE. THE NEXT DAY I STARTED THE CAR THE LIGHTS CAME ON AGAIN AND BRAKES WERE NOT OPERATING NORMALLY. SPONGY AND NO ANTI-LOCK. I CHECKED RECALLS AND FOUND THE ISSUE WAS RECALLED IN 2010. I ALSO FOUND NUMEROUS COMPLAINTS ON PRIUS FORUMS FOR THIS ISSUE COVERING 2012 PRIUS. I THINK THIS IS A SAFETY ISSUE TOYOTA SHOULD RECALL FOR 2012 AS WELL.

TAKATA RECALL FROM THE DATE OF PURCHASE, VEHICLE PERFORMED UNPREDICTABLY. I TOOK MY CAR TO THE TOYOTA DEALERSHIP AND THEY FOUND THAT THE HYBRID BATTERY NEEDED TO BE REPLACED. WHEN I DRIVE 45 MPH, THE VEHICLE WILL STALL AND ALL INDICATOR ILLUMINATE ON THE INSTRUMENT PANEL. IN THE MIDDLE OF THE ROAD, THE CAR WILL STALL. TOYOTA DOES NOT STAND BY THEIR PRODUCT. MY CAR GOES COMPLETELY DEAD. EVERY WARNING LIGHT TURNS ON AND ITS BLINKING.