2011 TOYOTA PRIUS Complaints

I AM 5'4" TALL AND LIKE THE SEAT IN AN UPRIGHT POSITION. THERE IS NO WAY I CAN ADJUST THE HEADREST SO THAT IT ALLOWS ME TO SIT UPRIGHT AND NOT HAVE MY HEAD FORCED FORWARD AND DOWN BY THE HEADREST. I UNDERSTAND THIS IS A NEW "SAFETY" REGULATION. THIS REGULATION NEEDS TO BE CHANGED SO PEOPLE OF MY HEIGHT CAN DRIVE THE CAR WITHOUT THEIR HEADS BEING FORCED DOWN. I USE A FOAM CUSHION BETWEEN MY BACK AND THE SEAT TO COMPENSATE FOR THIS TERRIBLE DESIGN FLAW. I WOULD LIKE TO BE ABLE TO BUY A CAR THAT IS BOTH SAFE AND FITS ME. IT IS NOT SAFE TO DRIVE WITH MY HEAD FORCED DOWN. BY THE WAY, YOUR NEXT BOX INDICATES BAD WEBSITE DESIGN. I WANT TO PUT IN N/A OR ALWAYS SINCE THERE IS NO ONE TIME FOR THIS ISSUE, BUT THE STUPID WEB DESIGNER DOESN'T THINK THAT SHOULD BE AN OPTION.

I WAS MOVING FORWARD IN A TURN LANE ON A CITY STREET PREPARING TO MAKE A LEFT TURN. A VEHICLE CUT IN FRONT OF MY CAR AND IT WAS NECESSARY TO MAKE A QUICK STOP TO AVOID AN ACCIDENT. IMMEDIATELY RED WARNING LIGHTS LIT UP INDICATING A PROBLEM WITH THE BRAKES. THE REPAIR STATEMENT FROM THE DEALER INDICATED THAT THE BRAKE BOOSTER WITH MASTER CYLINDER ASSEMBLY HAD FAILED AND NEEDED TO BE REPLACED. THE REPAIR REQUIRED OVER TWO WEEKS TO COMPLETE AND I WAS INFORMED THAT THE PROCEDURE IN THE SERVICE MANUAL FOR REPAIRING THE PROBLEM WAS INCORRECT.

I WAS PULLED OVER BY THE POLICE, (WHILE ON A VILLAGE STREET) BECAUSE MY HEADLIGHT BULB WAS BURNED OUT. (AGAIN!) I HAVE HAD 4 HEADLIGHT BULBS REPLACED ON THE 2011 PRIUS AND IT IS ONLY 4 YEARS OLD! TOYOTA HAS A TECHNICAL SERVICE BULLETIN ON THE WIRING HARNESS, THAT SHORTS OUT THE BULBS PREMATURELY, BUT NO RECALL. PLEASE RECALL THE PRIUS FOR THE WIRING HARNESS, SO I CAN STOP GETTING PULLED OVER BY THE POLICE! 09\15 THANK YOU! *TR

TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. WHILE ATTEMPTING TO PARK, THE DRIVER DEPRESSED THE BRAKE PEDAL AND SUDDENLY THE VEHICLE ACCELERATED FORWARD AND CRASHED INTO A POLE. DURING THE CRASH, THE FRONT END SUSTAINED SIGNIFICANT DAMAGE. THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000.

TOYOTA PRIUS 3 HEADLIGHTS QUIT WORKING ON LOW BEAM WITHOUT ANY INDICATION UPON STARTING CAR. IT APPEARS THAT IF ONE BULB BURNS OUT, BOTH HEADLIGHTS FAIL TO WORK, POSSIBLY DUE TO THE OTHER HEADLIGHT SHORTING OUT THE WORKING HEADLIGHT. EACH TIME THE LIGHTS HAVE WORKED JUST A FEW HOURS BEFORE AND WHEN WE RETURN TO CAR, THEY WILL NOT TURN ON.THIS HAS OCCURRED APPROX 3 TIMES NOW FORCING US TO DRIVE SIGNIFICANT DISTANCES WITH HIGH BEAMS ON. LIGHTS APPEAR TO WORK OK AFTER REPLACEMENT OF BOTH BULBS. PLEASE ISSUE A REPAIR RECALL TO FIX THIS ISSUE WHICH LEAVES A DRIVER WITH ABSOLUTELY NO LIGHTS.

ON AT LEAST SIX OCCASIONS, I HAVE LOST CONTROL FOR A SECOND OR TWO WHILE BRAKING. WHILE APPLYING THE BRAKES, AND SIMULTANEOUSLY CROSSING ANY SORT OF UNEVEN TERRAIN, THE VEHICLE SUDDENLY DARTED FORWARD AS I SLOWED. AFTER READING A LARGE NUMBER OF SIMILAR INCIDENTS VIA A WEB SEARCH, I DECIDED I NEEDED TO REPORT THIS POSSIBLY DANGEROUS ISSUE.

WHILE PRESSING THE BRAKE PEDAL IN A BUMPY ROAD ,I FEEL THE CAR ACCELERATES AND TRY TO JUMP AND I USUALLY PRESS THE BRAKE HARD TO STOP. I HAVE BEEN EXPERIENCING THIS SEVERAL TIMES BUT NEVER REPORT. TO CLARIFY MORE , IT HAPPENS WHILE PRESSING THE BRAKE.

THERE ARE 3 ISSUES I AM HAVING WITH THIS PRIUS. THE BRAKES ARE THE FIRST PROBLEM. AS OTHERS HAVE STATED, I TOO HAVE THE SAME LURCHING FORWARD WHEN BRAKING OVER BUMBY OR ROUGH ROADS. THIS HAS BEEN ONGOING OVER THE LAST FEW YEARS. SECOND, THE SUSPENSION IS CREAKING AND CRUNCHING WHEN MAKING TURNS AT LOW SPEEDS UNDER 20MPH. THIS HAPPENS WHEN THE WHEELS ARE TURNED ALL THE WAY RIGHT AND ALL THE WAY LEFT. THIS CRUNCHING NOISE HAPPENS WHEN BACKING OUT OF THE DRIVEWAY, MAKING U-TURNS, COMING TO A STOP ON AN INCLINE, AND BRAKING OVER SPEED BUMPS. I'VE HAD THE DEALER LOOK AT THIS FOR THE LAST YEAR WHEN I COME IN FOR SERVICE AND ONE TECH SAYS THEY CAN'T FIGURE IT OUT, ANOTHER TECH SAYS HE HEARS IT BUT CAN'T FIND THE ROOT OF THE PROBLEM, THE SERVICE MGR. ALSO WENT ON A DRIVE WITH ME AND REPRODUCES THE NOISE CONCERN BUT THE TECHS COULDN'T FIND IT. MOST WERE SUGGESTING NEW FRONT SUSPENSION COMPONENTS-STRUTS, TOWERS, LINKS, ETC. I REPLACED THE TWO FRONT STRUTS AND ALL OF THE EXTRA COMPONENTS-THE NOISE CONCERN IS STILL THERE. I AM VERY UPSET ABOUT THIS. THIRD ISSUE IS THE ICE-MOTOR. WHEN STOPPED AT A RED LIGHT AND THE ENGINE SHUTS OFF, THE CAR LURCHES FORWARD AND MAKES A CREAKING SOUND. IT'S APPEARS THAT SOMETHING IS NOT RIGHT. THE ENGINE SEEMS LIKE IT IS LOOSE. THE ENGINE ALSO MAKES RATTLING SOUND WHEN CRUISING LIGHTLY AT 15-25 MPH WITH THE ACCELERATOR PRESSED SLIGHTLY. THE SOUND IS COMING FROM THE PASSENGER SIDE, UNDER THE DASHBOARD-GLOVE COMPARTMENT AREA. THIS IS A RATTLE SOUND COMING FROM THE ENGINE. I'VE HAD THIS LOOKED AT AS WELL AND THE DEALER STATES THEY CANNOT DUPLICATE IT. I HAVE RECORDED ALL SOUNDS RELATED TO THESE CONCERNS AND AM TAKING IT BACK TO THE DEALER THIS MONTH.

LEFT CAR RUNNING THE NIGHT BEFORE. DIDN'T KNOW IT. LOCKED CAR THAT EVENING. BATTERY DEAD NEXT DAY. SHOULDN'T THERE HAVE BEEN A WARNING WHEN I LOCKED CAR, THAT CAR WAS NOT OFF?

JUST WANT TO ADD TO THE LIST OF COMPLAINTS ABOUT THIS CAR LUNGING FORWARD WHEN THE BRAKES ARE APPLIED, PRIMARILY WHEN THE CAR IS DRIVING OVER ROUGH TERRAIN BUT NOT ALWAYS. IT IS ALWAYS UNEXPECTED. I'VE HAD TO CHANGE THE WAY I DRIVE, BUT I'M NOT ALWAYS SURE I COULD STOP IT IN EVERY CIRCUMSTANCE. I'VE TAKEN THE CAR IN TO A TOYOTA SERVICE CENTER TWICE TO LOOK AT IT. THEY EITHER CAN'T GET IT TO HAPPEN WHILE THEY HAVE THE CAR OR THEY SAY IT'S NORMAL. IT'S NOT NORMAL FOR ANY CAR I'VE EVER HAD IN TWENTY PLUS YEARS OF DRIVING. IT HAS ONLY GOTTEN WORSE AND MORE FREQUENT OVER THE COURSE OF THE THREE YEARS THAT I'VE HAD THE CAR.