2011 TOYOTA PRIUS Complaints

View complaints related to 2011 TOYOTA PRIUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 500 complaints submitted for the 2011 TOYOTA PRIUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 TOYOTA PRIUS
    - SANTA FE, NM

    TRACTION CONTROL AND ABS WARNING LIGHTS CAME ON. CRUISE CONTROL STOPPED WORKING. TOOK IT TO TOYOTA WHO SAID CODES INDICATED FAILURE OF MASTER CYLINDER. COST OF REPAIR $3,400. I THINK THEY HAVE A DEFECTIVE PART PROBLEM.

    Source: NHTSA WEB SITE
  • 2011 TOYOTA PRIUS
    - TEMPLE CITY, CA

    THE VEHICLE WAS PARKED IN A TYPICAL SUPERMARKET PARKING LOT DURING A NORMAL SUNNY DAY. THE VEHICLE STARTS NORMALLY AS THE BRAKES ARE DEPRESSED. AFTER PUTTING THE CAR IN REVERSE, THE BRAKE PEDAL PUSHED BACK AS THE VEHICLE STARTS TO BACK UP. THE BRAKE FELT VERY STIFF AND WOULD NOT DEPRESS UNTIL THE FOOT IS LIFTED AND RE-STEPPED ON IT. IT HAS HAPPENED ABOUT A DOZEN TIMES IN THE LAST 3.5 YEARS, NO SPECIFIC PLACE OR TIME. WAS NOT ABLE TO BE DUPLICATED AT THE DEALERSHIPS. THE DEALER SAID IT'S SAFETY FEATURE WHEN YOU STEP ON THE BRAKES TOO HARD, IT LOCKS UP AS IN A HAND BRAKE. HOWEVER, THE LOCKUP I EXPERIENCED IS DIFFERENT AND ONLY HAPPENS OCCASIONALLY DURING REVERSE WHERE THE BRAKES IS NOT STOPPING THE CAR FROM MOVING. SEEMS TO OCCUR MORE OFTEN ON SLOPED SURFACES THAN FLAT, BUT CANNOT DUPLICATE AS IT HAPPENS RANDOMLY, USUALLY WITH MULTIPLE PASSENGERS IN THE CAR. THIS CAN BE A REAL SAFETY HAZARD IF SOME ONE IS BEHIND THE VEHICLE.

    Source: NHTSA WEB SITE
  • 2011 TOYOTA PRIUS
    - ARLINGTON, WA

    MY WIFE WAS DRIVING OUR 2011 PRIUS DURING STOP AND GO TRAFFIC. SHE SAID THE CAR JUST TOOK OFF ON HER ON IT'S OWN SHE TRIED TO BRAKE BUT IT WOULDN'T STOP. IT CRASHED INTO THE MOTORHOME THAT I WAS DRIVING. THE AIR BAGS NEVER DEPLOYED. THE CAR WAS TOTALED DUE TO THE EXTENSIVE DAMAGE.

    Source: NHTSA WEB SITE
  • 2011 TOYOTA PRIUS
    - OKMULGEE, OK

    TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 65 MPH, A SCRAPING TYPE NOISE WAS HEARD UNDER THE VEHICLE AND A BUMP WAS FELT. THE CONTACT DISCOVERED THAT THE FRONT DRIVER SIDE WHEEL WELL DISLODGED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,255. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 TOYOTA PRIUS
    - BRONX, NY

    VIN # [XXX] TOYOTA PRIUS 2011, DRIVING ON INTERSTATE 80 EAST, AT 65 MPH, SMOKE CAME OUT OF THE HOOD, HEADLIGHT AND WIRE SMELLED AND BURNED, CAR WAS ALMOST IN FIRE. SHUT OFF CAR AND HEADLIGHT AND SMOKE STOP. BOTH HEADLIGHT ARE DAMAGE DUE TO FIRE. KEPT BOTH HEAD LIGHT OFF, GOT HOME AND DID NOT USE THE CAR FOR A FEW MONTHS. CAR IS STILL UNDER WARRANTY BUT DEALER REFUSE TO REPAIR THE PROBLEM, TELLING ME I HAVE USE AN AFTERMARKET BULB. THE BULB THAT CAUSE THE PROBLEM WAS THE BULB THAT CAME WITH THE CAR AS NEW. I TRIED TO TAPE UP THE BURNED WIRE TO GET THE CAR SAFETY HOME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2011 TOYOTA PRIUS
    - MADISON, WI

    THIS HAS HAPPENED MULTIPLE TIMES SINCE I PURCHASED THIS VEHICLE. THE FIRST TIME THIS HAPPENED WAS AT 2,500 MILES. WHILE APPLYING BRAKES ON A ROUGH ROAD OR WHEN CROSSING A POT HOLE, CRACKED ROAD, OR BRIDGE JOINT THE BRAKES FAIL MOMENTARILY ALLOWING THE CAR TO LURCH FORWARD. IT HIS HAPPENS REGARDLESS OF THE SPEED. I COULD BE TRAVELING AT 15 OR 50 MPH AND THE BRAKES WILL FAIL AND LURCH FORWARD. I PURCHASED THE PRIUS NEW IN 2011 AND HAVE TOLD THE SERVICE FOLKS AT TOYOTA ABOUT THE PROBLEM AND THEY LOOK AT THE VEHICLE AND ARE NOT ABLE TO FIND A REASON FOR THIS BRAKE FAILURE. THIS IS DANGEROUS. I HAVE TO MAKE SURE I START BRAKING A GOOD DISTANCE FROM A CAR IN FRONT OF ME AS I AM AFRAID THIS DEFECT WILL CAUSE AN ACCIDENT. IF I HAVE TO BRAKE SUDDENLY AND AM DRIVING OVER ANY ROAD THAT IS NOT SMOOTH MY BRAKES FAIL AND LURCH FORWARD. HOW MANY PEOPLE NEED TO GET INJURED OR DIE BEFORE TOYOTA FIXES THIS DEFECT?

    Source: NHTSA WEB SITE
  • 2011 TOYOTA PRIUS
    - DENVER, CO

    WE HAVE BEEN EXPERIENCING BRAKING ABNORMALITIES FOR 1-2 MONTHS, AND WHEN OUR BRAKE MALFUNCTION LIGHT CAME ON WE HAD IT CHECKED OUT. INITIALLY, ABOUT 1 MONTH AGO, THE TOYOTA DEALER'S SERVICE DEPT. COULD NOT DETECT AN ISSUE, SO SIMPLY RESET THE COMPUTER. BUT, AGAIN, THE MALFUNCTION LIGHT RETURNED AND AGAIN, WE RETURNED THE CAR TO THE SERVICE DEPT. ON THIS OCCASION, THEY TOLD US THAT NITROGEN GAS HAS LEAKED FROM THE ACCUMULATOR INTO THE BRAKING SYSTEM. RESEARCH INDICATES THAT THIS IS A SIMILAR PROBLEM EXPERIENCED BY 2010 PRIUS OWNERS. WE WOULD LOVE FOR TOYOTA TO FIX THIS ISSUE RATHER THAN US COVER THE $5000 FOR BRAKE SYSTEM REPLACEMENT.

    Source: NHTSA WEB SITE
  • 2011 TOYOTA PRIUS
    - KERRVILLE, TX

    TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. WHILE ATTEMPTING TO PARK THE VEHICLE INTO A SPACE AT APPROXIMATELY 3 MPH, THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN. THE VEHICLE TRAVELED INTO A SEMI CIRCLE AND STRUCK A PARKED VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS DRIVEN TO THE DEALER, BUT NO DIAGNOSTIC WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 TOYOTA PRIUS
    - OKMULGEE, OK

    TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE OF MICE IN THE DASHBOARD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MICE ENTERED THE VEHICLE THROUGH THE REAR UNDERCARRIAGE VENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 TOYOTA PRIUS
    - FLORIDA , FL

    YOKOHAMA TIRES 195/65R15 DOT#479N-EBM1212. PREMATURE WEAR. PALM BEACH TOYOTA WILL NOT HONOR 60 K WARRANTY. PREMATURE WEAR AT 25K MILES. YOKOHAMA STOPPED MANUFACTURING THIS TIRE BECAUSE OF COMPLAINTS, SO CANNOT GET EQUAL TIRE.PALM BEACH TOYOTA WANTS TO CHARGE ME PRICE OF NEW TIRE. I HAVE 60 K WARRANTY. *TR

    Source: NHTSA WEB SITE