2012 TOYOTA PRIUS Complaints

VEHICLE HAD LITTLE OR NO BRAKING POWER IN A PANIC STOP SITUATION. THIS WAS LIKELY CAUSE BY A DELAY SWITCHING FROM REGENERATIVE BRAKING TO MECHANICAL BRAKES.

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

TL* THE CONTACT OWNED A 2012 TOYOTA PRIUS V. WHILE DRIVING 5 MPH AND MAKING A LEFT TURN, A VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. AS A RESULT, THE AIR BAGS DEPLOYED, BUT THE DRIVER SIDE AIR BAGS FAILED TO FULLY INFLATE. THE CONTACT SUSTAINED INJURIES TO THE CHEST THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DEEMED THE VEHICLE DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.

OVER THE LAST NINE MONTHS I HAVE HAD TO REPLACE THE BULBS IN MY 2012 TOYOTA PRIUS 6 TIMES. WHEN I BROUGHT IT TO THE DEALER THEY STATED THAT IT WAS BECAUSE I WAS NOT USING TOYOTA CERTIFIED BULB AND I PAID OVER $150 TO HAVE THEM INSPECT THE HEADLIGHTS AND REPLACE THE BULBS. AFTER I HAD THE CERTIFIED BULBS INSTALLED, A BULB WENT OUT AGAIN. WHEN I RETURNED TO THE DEALER, I WAS TOLD THAT I NEEDED NEW WIRING FOR A COST IN EXCESS OF $250.00. THE TECHNICIAN STATED THAT TSB-0204-12 WAS ISSUED FOR FOR 2010-11 PRIUS FOR THIS PROBLEM AND THAT THE 2012 PRIUS HAVE THE EXACT SAME WIRING HARNESS, BUT THAT TOYOTA WAS NOT GOING TO FIX THAT PROBLEM FOR TEH 2012 MODELS AND THAT I WOULD HAVE TO ABSORB THE COST MYSELF.

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INTELLIGENT POWER MODULE NEEDED TO BE REPLACED OR THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V053000 (ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 67,000. ...UPDATED 07/30/15 *BF UPDATED 9/23/15 *JS

I AM 5'3". THE HEADREST OF MY CAR IS DESIGNED TO ANGLE FORWARD AT THE TOP. THIS PUSHED MY HEAD DOWN AT A 15* ANGLE. IT IS PAINFUL TO DRIVE. I WILL HAVE TOREMOVE THE HEADREST COMPLETELY, LOSING ANY PROTECTION IN ANY ACCIDENT AND LOSING THE SUPPORT IT SHOUD GIVE MY HEAD NOW. I UNDERSTAND THIS DESIGN IS MANDATED BY YOUR AGENCY AND THAT ALL PEOPLE IN THE 5'0" TO 5'4" HEIGHT RANGE EXPERIENCE THIS PROBLEM. SINCE THE AVERAGE HEIGHT FOR AMERICAN WOMEN IS 5'5" YOUR REGULATION DISCOMFORTS AND/OR ENDANGERS HALF OF THE WOMEN IN THE COUNTRY. CHANGE THE REGULATION. ALLOW, OR REQUIRE, HEADRESTS THAT CAN SWIVEL TO CHANGE THE ANGLE OF ALIGNMENT.

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. WHILE DRIVING AT A SLOW RATE OF SPEED, THE VEHICLE SHIFTED INTO NEUTRAL AND CAME TO A SLOW STOP. THE CONTACT WAS UNABLE TO GET THE VEHICLE OUT OF NEUTRAL AFTER THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER AND IT WAS DETERMINED THAT THE INVERTER FAILED ON THE VEHICLE. THE DEALER STATED THIS WAS A KNOWN ISSUE WITH TOYOTA'S HYBRID VEHICLES, BUT COULD ONLY REPLACE IT WITH THE SAME MODEL INVERTER THAT WOULD FAIL AGAIN. THE MANUFACTURER WOULD NOT CONFIRM WHAT THE DEALER STATED ABOUT THIS BEING A KNOWN ISSUE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 33,634. THE VIN WAS NOT AVAILABLE. MA 07/30/15 UPDATED 10/19/2017*CN

I WAS STOPPED AT A RED LIGHT ON A HILL. WHEN THE LIGHT TURNED GREEN, I STEPPED ON THE GAS WITH NO RESPONSE. THE CAR SLID BACK AND I BRAKED. THE PANEL LIGHT AFFIRMED THAT THE CAR WAS SUPPOSED TO BE IN DRIVE. YET THERE WAS NO RESPONSE AT ALL. THE CAR SEEMED TO BE IN NEUTRAL. I PUT THE BLINKERS ON AND THE CARS BEHIND ME PASSED. THE PANEL LIGHTS AND RADIO WERE ON ALONG WITH THE BLINKERS. I TURNED THE IGNITION OFF AND THEN TURNED IT ON AGAIN. IT WORKED WITHOUT A PROBLEM. I CALLED THE DEALER WHO STATED HE HAD NO IDEA WHAT HAPPENED AND THERE WAS NOTHING HE COULD CHECK. I HAVE DRIVEN THE CAR TO VARIOUS HILL TOPS AND STOPPED. THE PROBLEM DID NOT REPEAT ITSELF. IS THIS CAR SAFE TO DRIVE? IS THERE A WAY TO EVALUATE THE TRANSMISSION?

BRAKES RELEASE AND CAR ACCELERATES WHEN BRAKING OVER POTHOLES OR UNEVEN PAVEMENT AT LOW SPEEDS. *TR

TOOK CAR IN FOR SERVICE AT 40,251. WAS TOLD BRAKE PADS ARE AT 1MM FOR BOTH REAR BRAKE PADS, AND THAT ROTORS WERE RUSTED. TOLD FOR SAFETY IT SHOULD BE REPLACED AT THIS TIME. THERE HAD BEEN NO INDICATION THAT BRAKES WERE FAULTY. NO WARNING LIGHTS, NO NOISE, NO CHANGE IN BRAKING SENSATION. PRIOR SERVICE AT 35,397 INDICATES BRAKES IN GOOD CONDITION WITH BOTH REAR PADS AT 7MM. ALSO, NO MENTION OF ROTOR RUST. SERVICE DONE AT 30,109 ALSO INDICATES BRAKES IN GOOD CONDITION WITH REAR PADS AT 7MM. MULTIPOINT INSPECTION PAPER FOR 40K SERVICE WAS NOT ATTACHED TO BILL. REQUESTED INSPECTION PAPER FOR 40,251 SERVICE, AND ALL OTHER INSPECTION PAPERS. CAR WAS BOUGHT AT WARREN OHIO TOYOTA, AND WAS ALWAYS TAKEN THERE FOR SERVICE. WAS TOLD NO INSPECTION PAPERS ARE KEPT LONGER THAN 6 MONTHS, AND THEY COULD NOT PROVIDE ANY INFORMATION ABOUT THIS CARS PREVIOUS INSPECTIONS RESULTS. THE MOST RECENT INSPECTION PAPER WAS MAILED TO ME. IT INDICATES THE REAR BRAKE PADS WERE AT 0MM AND 1MM. A 0MM PAD. THERE WAS NOTHING THAT OCCURRED DURING DRIVING TO INDICATE THE PAD WAS DOWN TO METAL. I HAVE CONTACTED THE WARREN OHIO TOYOTA GENERAL MANAGER AND SERVICE MANAGER WITH MY CONCERNS OVER THIS RAPID DECLINE IN THE BRAKING SYSTEM WITH NO WARNING IN LESS THAN 5,000 MILES OF DRIVING. MOST OF THE DRIVING I DO WEEKLY IS HIGHWAY MILES. I HAVE NOT RECEIVED ANY RESPONSE FROM THE GENERAL MANAGER OR SERVICE MANGER DESPITE REPEATED CALLS AND EMAILS. THIS RAPID DECLINE IN MY BRAKING SYSTEM WITH NO WARNING IS A SERIOUS SAFETY CONCERN. EITHER MY 2012 PRIUS V HAS A FAULTY BRAKING SYSTEM, OR THE BRAKES WERE FINE AND TOYOTA OF WARREN OHIO LIED ABOUT THE CONDITION OF THE BRAKES. *TR