2011 TOYOTA PRIUS Complaints

View complaints related to 2011 TOYOTA PRIUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 500 complaints submitted for the 2011 TOYOTA PRIUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 TOYOTA PRIUS
    - Gurnee, IL

    Symptoms: The vehicle exhibits a constant and repetitive noise when the brake pedal is pressed. Additionally, multiple warning lights are illuminated on the dashboard, including the red brake light, yellow ABS light, yellow traction control light, and tire pressure light. Suspected Cause: The issue appears to be related to the brake actuator or accumulator. This may be associated with Diagnostic Trouble Code (DTC) C1391, indicating an abnormal leak in the accumulator. This problem causes the brake booster pump to run continuously to maintain pressure, leading to the warning lights and noise. Safety Concerns: The malfunctioning brake system components could compromise the vehicle's braking performance and overall safety. Purchase Details: The vehicle was purchased recently from a dealership, and the issue was not present at the time of purchase.

    Source: NHTSA WEB SITE
  • 2011 TOYOTA PRIUS
    - Mount Pleasant, SC

    On our 2011 Toyota Prius there is a complete loss of breaking. The ABS, TCS, and brake lights all came on at one but went off after a few minutes. A few days later the entire system failed when the car was started and now there is no breaks at all on the car. A few months before we took the car to the dealership complaining about a noise when hitting the breaks and was told it was normal and to ignore it. It looks like Toyota knows about this issue and opened a customer care repair program but it expired in 2022 and was not advertised at all so the only way someone would know about it would be if they had an issue. Currently in order to fix the problem we are looking at around $3000 in parts and labor. Looking at other websites including this one the issues appears to be widespread.

    Source: NHTSA WEB SITE
  • 2011 TOYOTA PRIUS
    - Fort Wayne, IN

    I was driving the vehicle around 55 mph when a check hybrid system warning popped up. About 30 seconds later the vehicle went from being in drive to B (brake mode) and the vehicle began to slow at a rapid pace with no warning. Could potentially cause an accident as this occurred with very little warning.

    Source: NHTSA WEB SITE
  • 2011 TOYOTA PRIUS
    - Reading, VT

    On April 28, 2024 I was driving when my brakes became squishy and my ABS warning light, red brakes warning light, and traction control light came on. I was very fortunate to be close to my destination and only traveling under 25mph. Roughly a week later it was driven approximately 150ft (on private property) and the brakes were very unresponsive. The car was never accelerated past 3mph for that move. The loss of braking was sudden and happened without any prior warnings. Had I been on a high traffic, high speed road, I believe it likely that this would have resulted in a catastrophic accident. The Master Cylinder Actuator Assembly and Brake Booster Pump Assembly failed. This was confirmed with OBD and a Snap-On Solus Ultra scanner. Both parts have been removed and are available for inspection upon request. They have not been inspected by anyone. I did contact Toyota about the braking issue and they did not express any interest in the issue or inspecting the failed parts. To make my Prius road safe and legal, I needed to replace the Master Cylinder Actuator Assembly and Brake Booster Pump Assembly. These parts were bought from Toyota, who has so far profited from my car's brake failure.

    Source: NHTSA WEB SITE
  • 2011 TOYOTA PRIUS
    - Jeffersonville, OH

    For the past 2 years I've had issues with the ABS, Traction, and Brake lights coming off and on on my dashboard of my 2011 Toyota Prius. Mechanics have replaced various things but have never been able to find the exact problem because the car doesn't either give any codes or it gives codes that don't really say what the exact problem is. I took it to a dealership again today, because not only are those 3 lights on but now the car is beeping continuously, and the dealership told me it was going to be over $5800 to fix the car, that's replacing the brake booster pump and the brake master cylinder, but the only code the car is showing is C1239, no other codes, C1239 is for the rear speed sensor LH. Every time I've had a mechanic/dealership look at the car, they can't find the exact issue and after replacing some parts, they tell me it could be the brake booster pump and the brake master cylinder, when I called toyota corporate about the warranty stuff to cover those being replaced because of the faulty issues that have apparently been acknowledged by toyota, toyota refuses to have the warranty work done, telling me that my car no longer qualifies for that warranty work, although I've never received anything from them talking about this issue in the past. I'm told now the beeping is those two items have completely failed and the car is now unsafe to drive, but it's the only vehicle I have to get to work, etc. The lights will come and go, but stay on more steady now with the beeping sound. Toyota should help to cover this, since they know it's a known defect!

    Source: NHTSA WEB SITE
  • 2011 TOYOTA PRIUS
    - Houston, TX

    The contact owns a 2011 Toyota Prius. The contact stated while driving at an undisclosed speed, the traction control, ABS, and brake lights were illuminated. The contact stated that when the brake pedal was depressed, the contact heard air coming from the brake pedal. The vehicle was towed to an independent mechanic where it was diagnosed with a failed brake booster pump assembly. The contact was informed that the brake booster pump assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that there was an unknown Customer Satisfaction Program with a similar failure description however, the contact was informed that the repair was not covered under the program. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 74,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 TOYOTA PRIUS
    - Mesa, AZ

    No incident, 3?? Light started recently, traction control, ABS, and Brake light, 07/15/2024. Big O tire did oil change, inspection, claims brake are ok, warning ?? lights comes on and off intermittently, causes brakes when on to become soft pedal when stopping, I consider a defect of workmanship by Toyota on this 3011 model possibly others l. Thank you for your time

    Source: NHTSA WEB SITE
  • 2011 TOYOTA PRIUS
    - Pico rivera , CA

    Brake actuator failure on the freeway warning lights started beeping had trouble coming to a stop no brake pressure had to swerve to emergency lane. From my understanding there’s a brake actuator recall took it into Toyota my claim was denied .

    Source: NHTSA WEB SITE
  • 2011 TOYOTA PRIUS
    - Ellicott City, MD

    As is the case with I am sure thousands of Toyota Prius owners, the brake actuator in my 2011 Prius has failed. The car has approximately 128,000 miles, but given that it is a 2011, the car is outside the Toyota 10 Year/150,000 warranty extension. The deals wants $3,200 to repair. This part should last the life of the vehicle and I am asking NHTSA to help individuals such my myself and force Toyota to make the necessary repair free of charge due to the severe consequences to this part failing.

    Source: NHTSA WEB SITE
  • 2011 TOYOTA PRIUS
    - Santa Rosa , CA

    Driving yesterday on residential street, I gently applied my brakes to stop for a red light. The brakes did not stop the car; pumping the brakes did not help. Dashboard illuminated skidding car diagram, and BRAKE light went on. I took my foot off the gas, rode somewhat on the shoulder, and slowly found a place to park the car. Had to have it towed. No prior warning that the brakes would fail. Dealership advised it was a leak in the brake booster pump or actuator. Later learned that there had been a class action lawsuit dealing with this issue. Also that Toyota had extended the warranty when this happened frequently. I never got a recall notice about this. My car is a 2011 Prius with 59,000 miles. The extended warranty only went to 10 years, and mine is 11 years old, but I haven't seen anyone else in the chat boxes who had such a low mileage as mine. Thankfully neither I nor anyone was injured. But this is definitely a major safety issue and a very expensive repair. Over $3,000. What recourse do I have?

    Source: NHTSA WEB SITE