2011 TOYOTA PRIUS Complaints

View complaints related to 2011 TOYOTA PRIUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 500 complaints submitted for the 2011 TOYOTA PRIUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 TOYOTA PRIUS
    - Mobile, AL

    The contact owns a 2011 Toyota Prius. The contact stated that upon starting the vehicle, there was an abnormal beeping sound heard. The contact stated that several warning lights were illuminated. While reversing in the driveway, the brake pedal was depressed to the floorboard before the vehicle stopped. The contact's husband an independent mechanic informed her that the brake actuator needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 147,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 TOYOTA PRIUS
    - Mesa, AZ

    Hello I purchased this s car used on 03/19/24. I was told the brake and Abs light would clear with new battery, which they installed on 03/19/24. It did clear for a couple of miles, brake light warning ?? and abs came on, which causes car not to brake properly, I have not taken car back but believe it and s a defect of the manufacturer's that it has failed. Any help with this issue is appreciated. If you could tell me, what steps I can take to see if Toyota has any extended warranty for this issue Thank you for your Thank you for your time

    Source: NHTSA WEB SITE
  • 2011 TOYOTA PRIUS
    - Columbus , OH

    Dc Dc Inverter , I did contact with Toyota corporate but they said my Vin it is not in recall, I need help please

    Source: NHTSA WEB SITE
  • 2011 TOYOTA PRIUS
    - Cleveland, OH

    The contact owns a 2011 Toyota Prius. The contact stated that the battery was drained frequently upon starting the vehicle. There was no warning light illuminated. The contact also stated that while driving at various speeds, the brake pedal was firm while depressing, with several warning lights including the ABS warning light illuminated. The vehicle was taken to a dealer and based from the noise coming from the vehicle; the mechanic determined that the brake booster and brake booster assembly were defective. The manufacturer was notified of the issue. The vehicle was not repaired. The failure mileage was approximately 204,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 TOYOTA PRIUS
    - Cincinnati, OH

    I bought this car new in 2011, and it is now driven by my daughter. The brakes started having problems around 2019, and the car was taken to Toyota service. It was thought to be a tire issue and the tires were replaced, but the brake issue remained. In February 2024, all the dashboard brake lights came on, and my daughter immediately took the car to Toyota service. The problem was a defective and leaking brake booster pump assembly, a defect well known to Toyota, and the subject of extended warranty on this model (10 years or 150,000 miles) and a recall by Toyota on some other models. Since it was after the 10 year period (despite reported problems during the 10 year period), corporate Toyota told the Toyota dealer service department and our family that they would not cover the $3500 repair bill incurred. This should have been a recall. I am horrified to think what could have happened to my daughter with defective brakes. Corporate Toyota is well aware of this defect. Even a Toyota dealer has previously reported it to the NHTSA. [XXX] . I request corporate Toyota pay for this repair and issue a recall for other unsuspecting drivers of these vehicles. This is a potentially lethal defect that needs a recall, not a post brake failure repair. I send my great thanks to you for investigating this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2011 TOYOTA PRIUS
    - NORTH CHARLESTON, SC

    ABS, Brakes, Traction control lights, and ! illuminated while driving car is under 150,000 miles. Took to an autoshop, Gerald's Tires and Brakes: was told Mastercylinder, booster, accumulator need to be replaced.

    Source: NHTSA WEB SITE
  • 2011 TOYOTA PRIUS
    - Ann Arbor, MI

    The conditions listed in Toyota Customer Support Program ZJB for the brake booster and master cylinder occurred after the 10 year in service date on my vehicle. Brake, ABS, and Traction control warning lights turn on intermittently and when this happens brake response is poor and cruise control shuts off. When applying the brakes an audible tat tat tat sound can be heard from the front of the car that sounds like the ABS being triggered. You should have toyota recall impacted cars and fix the issue as outlined in the TSB and support campaign.

    Source: NHTSA WEB SITE
  • 2011 TOYOTA PRIUS
    - Austin, TX

    The 2011 Prius has an issue known to Toyota, in which the brake booster pump fails after an indiscriminate amount of time, leading to significant loss in braking ability and control. Toyota knows of this because they issues an extended warranty coverage for these vehicles and this issue, that did not extend beyond 10 years, or 150,000 miles, whichever comes first. [XXX] ) When I was driving my car down Highway [XXX] I lost braking control completely, with a series of constant beeping starting to emit from the braking system. Luckily through mashing the brake pedal and using ebrake I was able to get the car to slow down and pull off the highway. The brakes sporadically and randomly cut in and out with the power braking, leading to uncontrolled stopping power and jerky or inactive braking. There had been lights on the dash indicating the traction system or braking system had issues but these would frequently turn off and on and didn't result in a loss of braking ability or performance and had been there a couple months. Upon taking the vehicle to a Toyota Dealership (Charles Maund North Austin) I was told it was a C1391 error regarding a failure of the brake booster pump assembly and that it would need to be replaced and reprogrammed for about 3300 dollars. After looking online I saw there were many other people with this issue, all who were unable to fix this in the given 10 year frame. Many unsuspecting second owners of this vehicle do not know that there is a hidden danger waiting for them when their power brake pump assembly fails. If I had been a less experienced driver I would've certainly crashed and Toyota, knowing of this safety concern already, should have done the right thing and issue a recall for these vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2011 TOYOTA PRIUS
    - Vancleave , MS

    Brake warning lights came on, brake stopping has diminished significantly, throwing error codes, attached pictures of the error codes

    Source: NHTSA WEB SITE
  • 2011 TOYOTA PRIUS
    - Yucaipa, CA

    While driving the car I had three lights turn on the dash simultaneously. The parking brake light, traction control light, and ABS light. The brakes worked but felt spongy and not as responsive as normal. I had it checked out and it has code C1391. The recommendation is to replace the brake booster pump. I was quoted over $2,000 for the repair. There was a Toyota Customer Support Program ZJB that addressed this exact issue. It expired two years ago, and I am now stuck with the repair costs. I believe Toyota should have notified me of this potential danger and/or inspected the vehicle. I meet all the requirements of the bulletin, but it has expired. I reached out to Toyota, and they would not offer any assistance.

    Source: NHTSA WEB SITE