2012 TOYOTA RAV4 Complaints

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/ WIPER); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V5770000 (VISIBILITY) WAS RECEIVED IN OCTOBER OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/04/16*LJ *CN

WIRING HARNESS THAT CONTROLS NORMAL 2WD/4WD HAS BEEN CHEWED BY RODENTS LEAVING VEHICLE STUCK IN 4WD. VEHICLE WAS PARKED ON GARAGE APRON WHEN WIRES WERE CHEWED.

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN, THE VEHICLE ACCELERATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT THE WIPERS WERE NOT OPERATING CORRECTLY. THE PASSENGER SIDE WIPER DID NOT FULLY DESCEND PROPERLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ON OCTOBER 17 SHORTLY BEFORE 2 PM PST IN CLEAR WEATHER, I WAS PULLING INTO A PARKING SPOT ON PRIVATE PROPERTY AT ABOUT 2 TO 3 MPH. I TURNED THE VEHICLE INTO THE SPOT AND APPLIED THE BRAKES BUT THE CAR SURGED OVER THE CURB, HIT A TREE, WENT OVER AN EMBANKMENT AND CRASHED ONTO A PARKED CAR. (THE AIRBAG DID NOT DEPLOY, BUT THERE WERE NO INJURIES.) THE IGNITION WOULD NOT TURN OFF AFTER REPEATED ATTEMPTS. FINALLY I DEPRESSED THE IGNITION BUTTON FOR ABOUT 10 SECONDS AND IT TURNED OFF. JUST 5 DAYS EARLIER, THE CAR HAD UNDERGONE A SAFETY RECALL REPAIR TO THE ELECTRONIC CIRCUITRY. TOYOTA HAD ISSUED A SAFETY RECALL DUE TO A SOFTWARE DEFECT WHICH AFFECTED "COMPONENTS IN THE ELECTRIC VEHICLE TRACTION MOTOR ASSEMBLY." WE INFORMED TOYOTA THIS APPEARED TO BE AN UNINTENDED ACCELERATION INCIDENT. THEY PROMISED TO ASSIGN AN ENGINEER TO THOROUGHLY INSPECT THE VEHICLE AND DOWNLOAD INFORMATION FROM THE EVENT DATA RECORDER (EDR). THE ENGINEER INSPECTED THE CAR AND PREPARED A 22 PAGE REPORT. HOWEVER HE WAS UNABLE TO DOWNLOAD THE EDR INFORMATION DUE TO A DATA COMMUNICATION ERROR. TOYOTA CLAIMED IT WAS DUE TO A LOW BATTERY. THE ENGINEER CONFIRMED TO ME THAT IT WAS A DATA COMMUNICATION ERROR AND THAT THE VEHICLE WAS HALF CHARGED WHEN HE DROVE IT. TOYOTA REFUSED TO SHARE THE ENGINEER'S REPORT. THEY STATED IN SIX SHORT SENTENCES THAT THE ACCELERATION AND BRAKE PEDALS BOTH WORKED. THEY DID NOT ADDRESS THE RECALL, THE INCIDENT WITH THE IGNITION SWITCH, OR THE DATA COMMUNICATION ERROR, ALL OF WHICH SIGNAL POSSIBLE PROBLEMS WITH THE ELECTRIC CIRCUITRY/SOFTWARE. WHEN WE WROTE THEM A DETAILED LETTER WITH ALL THE ATTACHMENTS TO DOCUMENT THE RECALL, THEY SIMPLY RESPONDED THAT THE ACCELERATION PEDAL AND BRAKE PEDAL WORKED.

12/21/15 - MY VEHICLE WAS STATIONARY. I JUST FINISHED REFUELING AND STARTED THE CAR. I HAD MY RIGHT FOOT ON THE BRAKE, AND SWITCHED FROM PARK TO DRIVE. MY LEFT FOOT STAYED ON THE FLOOR, TO THE LEFT OF THE BRAKE PEDAL. WITHOUT REMOVING MY RIGHT FOOT FROM THE BRAKE, THE ENGINE REVVED AND THE CAR LURCHED FORWARD. I PRESSED EXTREMELY HARD ON THE BRAKE TO KEEP THE CAR FROM MOVING FORWARD, AND COULD HEAR AND FEEL THE ENGINE AND BRAKE FIGHTING EACH OTHER. THIS LASTED APPROXIMATELY 3 SECONDS AND THE ENGINE RETURNED TO IDLE. THE BRAKE AND ACCELERATOR PEDALS ARE NOT THAT CLOSE, IT WOULD BE IMPOSSIBLE TO PRESS BOTH AT THE SAME TIME.

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4 EV. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR A MANUFACTURER'S RECALL REMEDY. FIVE DAYS AFTER THE RECALL REMEDY WAS PERFORMED, THE CONTACT EXPERIENCED UNINTENDED ACCELERATION. WHILE DRIVING IN A PARKING LOT AT 5 MPH, THE VEHICLE SURGED FORWARD TO A HIGH SPEED WITHOUT WARNING. THE VEHICLE CRASHED OVER A MEDIAN, A CONCRETE BARRIER, AND INTO A PARKED VEHICLE. THE DRIVER SUSTAINED MINOR WHIPLASH, BUT NO MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A DEALER AND THE CONTACT WAITED OVER THREE WEEKS FOR THE MANUFACTURER'S ENGINEER TO PROVIDE AN ANALYSIS ON HOW THE FAILURE OCCURRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE CRASH SCENE TO A DEALER WHERE THE BODY WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.