2012 TOYOTA RAV4 Complaints
View complaints related to 2012 TOYOTA RAV4. The complaints found here are submitted by actual consumers with first hand experience. There are more than 260 complaints submitted for the 2012 TOYOTA RAV4. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 TOYOTA RAV4- BELMONT, MA
AT FIRST 3 WARNING LIGHTS WERE ON WHERE I WAS DRIVING AT SPEED AROUND 10MPH: CHECK, 4WD, TRAC OFF. THEN SUDDENLY I COULD NOT TURN THE STEERING WHEEL EASILY, AND I REALIZED I WAS LOOSING CONTROL OF THE VEHICLE. I MADE A DECISION TO MOVE OUT OF THE BUSY ROAD AND TURN INTO A SMALL STREET. THIS I DID, BUT ONLY WAS ABLE TO STOP THE CAR ON THE OTHER SIDE OF THE STREET. AS THERE WERE NO CAR DRIVING ON THE STREET, I DID NOT CRASH MY CAR. AFTER THE CAR WAS STOPPED, I NOTICED THAT AN ADDITIONAL WARNING WAS ON: ELECTRIC POWERING STEERING SYSTEM WARNING LIGHT. THE CAR WAS TOWED TO TOYOTA DEALERSHIP. *TR
Source: NHTSA WEB SITE -
2012 TOYOTA RAV4- HUNTINGTON, NY
CAR CAN BE TURNED OFF WHILE CAR IS IN DRIVE. WHEN FOOT IS TAKEN OFF BRAKE THE CAR CAN ROLL AS IF IN NEUTRAL. *TT
Source: NHTSA WEB SITE -
2012 TOYOTA RAV4- DRACUT, MA
I CAN NOT GIVE THE INFO. THAT YOU ARE ASKING ME ABOUT THE DAMAGE OF MY VEHICLE IN THE ABOVE QUESTION ,BECAUSE IT KEEPS DELETING MY ANSWERS. ON THIS PAST 12/16/2013 AT 3:15PM I WAS PULLED OVER BEHIND A CHEVY,TRAILBLAIZER WAITING FOR A EMERGENCY VEHICLE TO PASS BY,SUDDENLY MY NEW RAV-4 DECIDED THAT IT WANTED TO GO FOR A FAST RIDE,WETHER I LIKED IT,OR NOT.I LOOKED DOWN AT MY FEET TO SEE WHAT WAS THE CAUSE OF THE PROBLEM AND I HAD MY FOOT ON THE BRAKE ALL THE WAY TO THE FLOOR. BY THE TIME I LOOKED BACK-UP,IT WAS TO LATE FOR ME TO PULL-UP ONTO THE EMERGENCY BRAKE,OR PUT INTO (N).THIS WAS MY THIRD INCEDENT WITH THIS HAPPENING,EVERY BODY KEEPS SAYING THAT THIS HAPPENED ON 12/19/2013,NOT SO ! ON 01/11/2013 I ALMOST KILLED A GIRL PUSHING A BABY CARRIAGE AND HOLDING HANDS WITH HER LITTLE BOY IN A CROSSWALK AT 12/30 PM.I REPORTED THIS TO TOYOTA AND THEY INVESTIGATED IT AND SAID,"ALL 14 ACCIDENTS WHERE MY FAULT ,BECAUSE OF THE MATTS ON MY FLOOR."I JUST HAD MY INSURANCE CO. INVESTIGATE IT THE OTHER DAY.I DON'T HAVE ALL THE RESULTS BACK YET! ROCKINGHAM TOYOTA AND SCION,NH. SOLD ME THIS CAR ,I GAVE THEM TWO TRADE-INS,A 2010 CAMARO SS,RS,AND MY 2002 TOYOTA TUNDRA WHICH I BROUGHT TO THEM THAT NIGHT FOR A RECALL ON MY TRUCK,TO REPLACE THE ROTTED-OUT FRAME,AND ROTTED-OUT REAR BRAKES.THEY SAID NO TO FIXING MY BRAKES,AND I HAD THE RECALL LETTER TO SHOW THEM.DID NOT HELP! SO THEY SOLD ME THIS LEMMON,AND SENT ME A CHECK IN THE MAIL FOR $23,000.I GOT RIPPED-OFF,THEY CLOSED THE DEALERSHIP WHILE I WAS SIGNING PAPERS,AND THEY WOULD NOT LET ME NEAR MY TRUCK AND CAMARO.HE SAID "COME BACK TOMORROW TO GET YOUR BELONGINGS OUT OF THEM".I WENT BACK THE NEXT DAY ,AND WAS TOLD THAT I WAS TO LATE,THE AUTOS ARE ON A TRAIN WRITE NOW,HEADING TO WISSCONSIN.HELP ME PLEASE ! *TR
Source: NHTSA WEB SITE -
2012 TOYOTA RAV4- BEND, OR
I DRIVE A TOYOTA RAV4 V6 LTD, 2012 PURCHASED ON JAN 2, 2013. PRIOR TO THAT WE HAD A TOYOTA CAMRY 1999 WITH MORE 200K MILES ON IT. ON JULY 24TH, 2013, I WAS DRIVING AT A SPEED OF 10 MPH INSIDE THE APARTMENT COMPLEX AND WAS TURNING RIGHT TO PARK. I WAS ALMOST PARKED WHEN ALL OF A SUDDEN THE CAR SURGED AND ZOOMED OVER PARKING STOPPER, BREAKING OVERHEAD STORAGE BIN, ZOOMED AHEAD AND BANGED INTO THE BUILDING STAIRS. I KEPT PUMPING THE BRAKE ALL THROUGH, BUT THE CAR DIDNT STOP UNTIL IT HIT ON TO THE STAIRS OF APARTMENT. THE WHEELS WERE STILL ROLLING BUT IT COULDN'T GO AHEAD BECAUSE OF THE HEAVY STAIRS AND FINALLY AFTER CONTINUOUSLY STEPPING ON THE BRAKE IT STOPPED. MY RIGHT FOOT WAS ALL ALONG ON THE BRAKE AS IT ALWAYS IS WHEN I'M PARKING. BODY OF THE CAR WAS SEVERELY DAMAGED WITH GLASS PIECES ALL OVER ME. LUCKILY MY 3 YEAR OLD WAS SAFER AT BACK IN HER CAR SEAT. THE AIRBAGS DID NOT DEPLOY ON IMPACT. I'M HAVING MORE THAN 10 YEARS OF DRIVING EXPERIENCE AND IT WAS THE FIRST TIME THAT I WAS INVOLVED IN AN ACCIDENT. SINCE I'M A WOMAN EVERYONE WAS QUICK TO CONCLUDE THAT, I HAD STEPPED ON THE GAS PEDAL INSTEAD OF BRAKE. BUT I KNOW MY FOOT WAS ALL ALONG ON THE BRAKE, UNTIL THE CAR FINALLY STOPPED. THIS HAS CAUSED A LOT OF DAMAGE, ALTHOUGH I HAD INSURANCE TO COVER THE CAR, THE VALUE IS ZILCH NOW. THE CAR WAS NOT TOTALED AND REPAIRS WAS WORTH MORE THAN 20K. DRIVING THE CAR NOW, DOESN'T FEEL THE SAME AS THE COLLISION CENTER DID A CRAPPY REPAIR JOB. NOW THE CAR MAKES SOUNDS WHILE DRIVING, AS THOUGH IT WILL COME APART. WE ARE LEFT WITH NO OPTIONS OTHER THAN JUST TO DRIVE THE SAME CAR BECAUSE WE CAN'T AFFORD ANOTHER CAR. AFTER NOTIFYING TOYOTA AND AFTER NUMEROUS CALLS THEY COLLECTED THE EDR AND SENT US A REPORT STATING THAT NOTHING WAS WRONG WITH THE VEHICLE. IT WAS OUR FAULT THAT WE DIDN'T REALIZE TOYOTA HAD ISSUES RELATED TO UNINTENDED ACCELERATION PRIOR TO BUYING THE RAV4. *TR
Source: NHTSA WEB SITE -
2012 TOYOTA RAV4- OAKWOOD, GA
ROUGH ENGINE, CAR SPEED UP WITHOUT FEET ON PEDAL,SLOW BRAKING I TOOK THE CAR INTO DEALER THE NEXT DAY(3/19/2014) THIS AM AND THEY TOLD ME THEY HAVE TO DUPLICATE WHAT I HAD EXPERIENCED. THEY STATED THEY DID NOT SEE ANYTHING ON THE COMPUTER DATA, BUT WILL TEST ON NEXT MORNING OF 3/20/2014 TO DRIVE IT.THE COMPLAINTS WERE THAT I WAS DRIVING IN A 70 MILE ZONE AND THE CAR ACCELERATED TO 90 MILES THE CAR SHIFTED OUT OF D DRIVE TO 3D ON IT'S OWN WHILE DRIVING AND ALSO ROUGH ENGINE WHILE ACCELERATING HIGHER THAN THE SPEED LIMIT, AND WHILE BRAKING,ISAW VERY LITTLE STOPPAGE.ALSO SAME DAY NEAR MY HOME,I STOPPED AT A STOP SIGN,WHEN TAKING OFF THE CAR JERKS FORWARD TO 22 MILES.THIS WAS NOT THE FIRST TIME I HAD REPORTED TO THEM, WAS AFTER I HAD THE 2010 TOYOTA RAVA4 ABOUT SIMILAR PROBLEMS, THEY OFFERED TO BUY IT BACK THE 2010 MODEL IN RETURN FOR THE 2012 TOYOTA RAV4 THAT I GOT IN 2012.MY MAINTENANCE IS UP TO DATE ALSO.IT IS SCARY WHEN YOU EXPERIENCE A PROBLEM LIKE THIS, THANK GOD FOR NO ACCIDENT.UPDATE AS OF LAST NIGHT NO COMMUNICATION ON FINDINGS OR REPAIRS,I RECEIVED A CALL WHILE REPORTING THIS INFORMATION TO YOU(SAFER CAR), A REP [XXX],STATED THEY CANNOT FIND ANYTHING WRONG WITH CAR, THEY CHECKED ALL DATA DROVE THE CAR COULD NOT FINE ANYTHING,I ASKED ABOUT ENGINE AND TRANSMISSION, HE STATED THAT THEY CHECKED THE LEVELS,DATA COULD NOT FIND ANYTHING, FOR ME TO COULD COME PICK THE CAR UP, I INSIST THEY DO A MORE INTENSIVE LOOK INTO THIS, THE GUY BECAME AGGRESSIVE, AND STATED HE HAS TO CHECK WITH HIS MANAGER TO CHECK AGAIN LATER TODAY.TONY MEYERS MANAGER OF GAINESVILLE TOYOTA CALLED STATED COULD NOT DUPLICATE WHAT I WAS EXPERIENCING,STATED HE DROVE THE CAR TO THE MALL OF GEORGIA , HE FOUND A DOWN SHIFT WHEN GOING DOWN A HILL,CAR WAS SAFE, AND THAT THE SHIFT WAS A NORMAL THING,AND THERE IS NOTHING ELSE THEY COULD DO AND FOR ME TO COME AND PICK UP THE CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
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2012 TOYOTA RAV4- PANTHER, WV
LOST CONTROL ON A PATCH OF ICE ON ROAD. SLID AND HIT A TREE TOTALED FRONT END AND AIR BAGS DIDN'T DEPLOY. *TR
Source: NHTSA WEB SITE -
2012 TOYOTA RAV4- AURORA, OH
ON JANUARY 25 2014 I WAS DRIVING IN S SNOWY AND ICY CONDITIONS. I WAS ONLY DRIVING ABOUT 20 MILES AN HOUR. WHEN BRAKING, TURNING CORNERS, OR GENERALLY DRIVING ON THE BAD ROADS, THE ELECTRONIC STABILITY CONTROL, ANTI-LOCK BRAKES, AND TRACTION CONTROL FEATURES OF MY RAV4 DID NOT WORK, CAUSING THE CAR TO SLIDE ALL OVER THE ROAD, ALMOST CAUSING ME TO HIT ANOTHER VEHICLE. THIS HAS CONTINUED THROUGHOUT THE WINTER; THE LIGHT FOR STABILITY CONTROL ON THE DASHBOARD GOES ON, BUT THE ANTI LOCK BRAKES, ESC, AND TRACTION CONTROL DO NOT WORK AND THE RAV4 SLIDES ALL OVER. GIVEN THE BAD WEATHER WE ARE EXPERIENCING THIS WINTER, IT HAS CAUSED ME TO NOT DRIVE THE VEHICLE, WHICH IS A MAJOR INCONVENIENCE FOR OUR FAMILY. I TOOK THE RAV4 INTO THE LOCAL TOYOTA DEALER FOR THIS ISSUE ON JANUARY 31, 2014. THEY SAID THEY COULD NOT REPRODUCE THE PROBLEM IN THEIR SHOP SO DISMISSED IT WITH NO ACTION AND NO REPAIR I READ A COUPLE OF WEEKS OTHER THAT TOYOTA HAS RECALLED RAV4'S FOR EXACTLY THIS ISSUE; HOWEVER, WHEN I CALLED THE DEALER ABOUT THE RECALL, HE STILL INSISTS THAT THERE IS NOTHING WRONG WITH MY RAV4. SO FAR I HAVE GOTTEN NOTHING FROM TOYOTA ABOUT THIS RECALL, AND I DON'T FEEL SAFE DRIVING THE RAV4 THIS WINTER, A MAJOR INCONVENIENCE IN COMMUTING TO WORK. I FEEL MY RAV4 IS UNDRIVABLE THIS WINTER. *TR
Source: NHTSA WEB SITE -
2012 TOYOTA RAV4- MONTEREY PARK, CA
I DROVE VEHICLE IN THE MORNING, NO INDICATIONS OF ANY STEERING PROBLEMS. DURING MY DRIVE IN THE LATE AFTERNOON, THE POWER STEERING ASSIST STOPPED WORKING. I WAS STOPPED AT A LEFT TURN LANE AND HEARD A FAINT "CLICK" SOUND FROM BELOW THE STEERING WHEEL AREA AT AROUND KNEE LEVEL. THIS SOUND WAS NOT THAT OF A "TURN SIGNAL SWITCH" CLICK, IT WAS JUST A "CLICK". THE ENGINE STAYED RUNNING, THE EPS WARNING LIGHT CAME ON, THE STEERING WHEEL WAS VERY HARD TO TURN (I HAVE CARPEL TUNNEL IN MY RIGHT HAND), WITH ASSISTANCE FROM MY PASSENGER WE WERE ABLE TO COMPLETE THE TURN. WE DROVE VEHICLE HOME WITHOUT POWER STEERING AND PARKED IT. MY BROTHER-IN-LAW CAME THAT EVENING TO INSPECT FOR FAILURE. VEHICLE STARTED UP AND POWER STEERING WORKED WITHOUT PROBLEMS. SINCE NO EPS WARNING LIGHT CAME ON, HE VOLUNTEERED TO TAKE VEHICLE HOME TO TEST DRIVE UNTIL PROBLEM RECURRED. THE DEALER TOLD HIM TO DRIVE THE VEHICLE TO THEM TO HAVE PROBLEM EVALUATED. HE HAS PUT 500 MILES ON THE ODOMETER SO FAR AND PROBLEM HAS NOT RECURRED. HE SAID THE DEALER WILL JUST GIVE ME THE RUN AROUND IF NO "HARD CODE" IS SET AND CONDITION OF NO" POWER ASSIST" IS PRESENT. I AM AFRAID OF DRIVING THIS VEHICLE NOW BECAUSE OF THIS PROBLEM. *TR
Source: NHTSA WEB SITE -
2012 TOYOTA RAV4- FRANKLIN, TN
TL-THE CONTACT OWNS A 2012 RAV4 TOYOTA. THE CONTACT STATED WHILE SHE WAS PULLING INTO A PARKING SPACE THE ACCELERATION PEDAL STUCK TO THE FLOOR OF THE VEHICLE. THE VEHICLE RAN UP ON A SIDEWALK. THE VEHICLE WAS TOWED TO A TOYOTA DEALER. THE MECHANIC HAD NOT DIAGNOSE OR REPAIRED THE FAILURE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 23,302.LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 TOYOTA RAV4- VICTORIA, MN
APPROACHING STOP LIGHT AND SLOWING DOWN TO 35 MPH. STEPPED ON BRAKE WITH RIGHT FOOT AND ENGINE WENT FROM 2000 TO 3000 RPM WITHOUT ANYTHING AGAINST ACCELERATOR. STEPPED ON BRAKE AS HARD AS POSSIBLE, BUT COULD NOT GET VEHICLE TO SLOW DOWN UNTIL WELL PAST THE STOP LIGHT. THIS EXACT SAME THING HAPPENED AGAIN THREE DAYS LATER ON 2/14/14. HAD WALSER TOYOTA RUN A DIAGNOSTIC CHECK ON THIS VEHICLE ON 2/14/14, BUT IT DID NOT SHOW ANY ERRORS. *TR
Source: NHTSA WEB SITE