2018 TOYOTA RAV4 Complaints

TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. THE CONTACT STATED THAT THE FUEL WAS RUNNING OUT QUICKLY IN THE VEHICLE. IN ADDITION, THE EMISSION (ECO) WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO FRED ANDERSON TOYOTA (9101 GLENWOOD AVE, RALEIGH, NC 27617) AND LEITH TOYOTA (8005 CAPITAL BLVD, RALEIGH, NC 27616), BUT THEY FAILED TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,900.

THE AUTO HIGH BEAM FEATURE HAS BEEN CHOOSING TO DISENGAGE AND TURN ITSELF OFF AT RANDOM. THERE ARE ALSO TIMES THAT AT NIGHT, UPON START-UP, THE AUTO HIGH BEAM SYSTEM WILL REFUSE TO ENGAGE (LIGHT SWITCH TURNED TO AUTO AND STALK PUSHED FORWARD, DRIVING OVER 25 MPH).

DRIVING MY 2018 TOYOTA RAV4 ON THE HIGHWAY WHEN THE SUNROOF GLASS EXPLODED. NO OTHER VEHICLES WERE ON THE HIGHWAY AT THE TIME AND NO ROCK OR OTHER OBJECT WAS INVOLVED IN CAUSING THE EXPLOSION.

AFTER PURCHASING OUR BRAND-NEW 2018 RAV4 FROM AUTHORIZED TOYOTA DEALER, WE WERE HEADING BACK HOME. ON OUR WAY, WE NOTICED BURNING SMELL FOLLOWED BY BLACK SMOKE FILLED FRONT SIDE OF THE CABIN. I QUICKLY MOVED MY CAR TO THE RIGHT SIDE PARKING LOT. WHILE CHANGING THE LANE I COULD NOT EVEN SEE THE RIGHT MIRROR BECAUSE OF THE BLACK SMOKE IN THE CABIN. AS SOON AS I PARKED THE CAR AND WE GOT OFF THE CAR, WITHIN A FEW SECONDS FLAMES FROM THE HOODS WERE NOTICED I CALLED EMERGENCY SERVICE (911) AND TO OUR DISBELIEF TO WATCH OUR NEW CAR BURNING IN FRONT OF US. IT WAS ONLY 15 MINS DRIVE FROM DEALER WHEN WE THE INCIDENT HAPPENED. IT TOOK ONLY 10 MINS TO SEE MY CAR WAS DESTROYED BY FLAMES. I COULD NOT GET ANYTHING OUT FROM FRONT OR BACK SEATS

THE TOYOTA RAV4 WAS HEADING EAST ON I-10 FREEWAY NEAR SKY HARBOR AIRPORT ARIZONA. A SUDDEN POP SOUND WITH STEERING PROBLEM FOLLOWED... LUCKILY IT WAS 11PM (11/27/2018) AND NO CARS AROUND, AND ABLE TO QUICKLY AND SAFELY DRIVING THE RAV4 TO THE SHOULDER OF FREEWAY. ROADSIDE ASSISTANCE (PRE-PAID PROGRAM) DISPATCHED A TECHNICIAN TO REPLACE DEFECTIVE FRONT PASSENGER-SIDE TIRE WITH SPARE TIRE.

TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. WHILE DRIVING AT NIGHT OR AFTER DUSK, THE HEADLAMPS PROVIDED INSUFFICIENT ILLUMINATION TO OPERATE THE VEHICLE SAFELY. THE CONTACT WAS CONCERNED THAT THE FAILURE WAS DUE TO A FEATURE ON THE VEHICLE WHERE THE HEADLIGHTS DIM WHEN APPROACHING ONCOMING TRAFFIC. THE VEHICLE WAS TAKEN TO UEBELHOR TOYOTA (LOCATED AT 788 W 12TH AVE, JASPER, IN 47546, (812) 482-2222) TO BE DIAGNOSED AND THEY STATED THAT THE VEHICLE PERFORMED AS INTENDED. ADDITIONALLY, THE CONTACT STATED THAT THE ILLUMINATION WAS INADEQUATE IN RURAL AREAS, BUT WAS NOT AFFECTED IN AN URBAN SETTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 4,200.

ON 8/28/18 MY RAV4 SUNROOF EXPLODED ON HWY. 51 IN A 45MPH ZONE JUST NORTH OF MINOCQUA, WI, ABOUT 15 MI FROM MY HOME. I DO NOT HAVE A CELL PHONE SO DROVE HOME AND IMMEDIATELY CALLED TOYOTA RHINELANDER, WI 2018. AFTER EXPLAINING THE SITUATION AND. ASKING WHAT MY NEXT STEP SHOULD BE, I WAS TOLD TO CALL MY INSURANCE REP..AS THEY DID NOT COVER GLASS BREAKAGE. AFTER I GOT THE SUNROOF REPAIRED, I WROTE A LETTER TO TOYOTA HEADQUARTERS AND TOYOTA RHINELANDER DATED 9/16/18 OUTLINING MY CONCERNS. MY REQUESTS WERE TWO-FOLD: 1) THAT THEY NEED ONLY TO REIMBURSE ME FOR MY MINIMAL REPAIR COSTS: ABOUT $350, AND 2) THAT SOMEONE TELL ME HOW, BY WHOM, AND TO WHAT AGENCY THIS INCIDENT WOULD BE REPORTED. MY LETTERS WENT UNANSWERED. I CONTACTED RHINELANDER ON OCT. 25, 2018 AND WAS ADVISED TO CALL A HOT LINE NUMBER. I DID SO IMMEDIATELY AND WAS PROMISED A CALL THE NEXT DAY. I DID NOT RECEIVE A CALL BACK; A WEEK LATER I CALLED AGAIN AND WAS ASSIGNED A CASE MANAGER. THE END RESULT WAS A DENIAL OF MY REQUEST. AGAIN, THE REASON GIVEN WAS THAT THEY COULD NOT ASSESS THE SITUATION BECAUSE II DID NOT BRING HE CAR INTO TOYOTA FOR AN INSPECTION AFTER THE EXPLOSION (AND, NOBODY TOLD ME THAT I NEEDED TO DO THIS). I UNDERSTAND THE PERSON I TALKED WITH IS NO LONGER WITH THE COMPANY. THE MOST IMPORTANT FACTOR HERE IS SAFETY. HAD THE DOOR TO THE SUNROOF BEEN OPEN , I COULD HAVE BEEN SPRAYED WITH GLASS, SERIOUSLY INJURED OR INVOLVED IN A TRAFFIC COLLISION. THE DEAFENING NOISE ALONE WAS ENOUGH TO POSSIBLY CAUSE A SERIOUS MISHAP.THERE ARE MANY WEBSITES, INCLUDING CONSUMER REPORTS, THAT REPORT THESE EXPLOSIONS, YET I WAS TOLD BY RHINELANDER THAT THEY NEVER HEARD OF AN EXPLOSION, AND A STONE PROBABLY CAUSED THE INCIDENT. I WILL BE HAPPY TO FURNISH A COPY OF MY LETTERS AND NOTES OR ANSWER ANY QUESTIONS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

BRAND NEW RECENTLY PURCHASED VEHICLE AND THERE IS CONDENSATION IN BOTH HEAD LIGHTS

TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. WHILE DRIVING 75 MPH, THE SUN ROOF EXPLODED WITH A LOUD NOISE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO LOWE TOYOTA OF WARNER ROBINS (LOCATED AT 375 S HOUSTON LAKE RD, WARNER ROBINS, GA 31088, (478) 971-5693). THE DEAKER STATED THAT THERE MAY HAVE BEEN A SMALL CRACK IN THE GLASS THAT COULD HAVE CAUSED THE EXPLOSION ONCE THE GLASS BECAME HOT. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LATER TAKEN TO BEAMAN TOYOTA (LOCATED AT 1525 BROADWAY, NASHVILLE, TN 37203, (615) 251-8400), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 1810023189. THE APPROXIMATE FAILURE MILEAGE WAS 4,400.

THE ENGINE DIES TO IDLE SPEED AND THE CAR STOPS OR SLOWS DOWN. THE DEALERSHIP SAYS THIS IS BECAUSE OF A 4 CYLINDER ENGINE CONNECTED TO A 6 SPEED TRANSMISSION. THERE HAVE BEEN SEVERAL TIMES WHEN I WENT TO ACCELERATE TO GET ON THE EXPRESSWAY AND THE CAR SLOWS DOWN. THE PEOPLE BEHIND START BACKING UP AND ARE MAD. I HAVE TO PULL TO SIDE AND LET THEM BY. MY CHILDREN ARE INSTRUCTED TO SUE TOYOTA IF MY WIFE AND I DIE IN A CAR ACCIDENT. THIS HAS TO BE A COMPUTER GLITCH. ITS VERY DANGEROUS.