2012 TOYOTA RAV4 Complaints

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO BALL TOYOTA OF CHARLESTON (1905 PATRICK ST PLAZA, CHARLESTON, WV 25387, (304) 513-3777) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT STATED THAT TOYOTA CORPORATION SENT AN ENGINEER TO RETRIEVE DATA FROM THE VEHICLE DATA RECORDER, BUT WAS UNSUCCESSFUL. THE APPROXIMATE FAILURE MILEAGE WAS 33,450. *LN *TP THE CONSUMER STATED INSPECTION WAS PERFORMED IN SEPT 2019 AND NO DEFECT WAS FOUND IN VEHICLE. AND LAST INCIDENT WAS ON DECEMBER 16TH AND BRAKES/TIRES WERE REPLACE A MONTH PRIOR. *PM

3 WEEKS AFTER THE 50,000 MILE SERVICE, ON OCTOBER 22 2019, I WAS DRIVING 35 MPH ON SOQUEL AVENUE, WHEN THE CAR BECAME UNRESPONSIVE, I LOST ALL POWER AND CONTROL OF THE VEHICLE, AND "CHECK EV SYSTEM" CAME ONTO THE INSTRUMENT CLUSTER. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD INTO A BUS STOP, TURNED THE CAR OFF, AND HAD THE CAR TOWED INTO THE DEALERSHIP. THE DEALERSHIP WAS UNABLE TO REPLICATE THE SYMPTOM AND INFORMED ME THAT IT WAS DUE TO THE 12V BATTERY. THEY REPLACED IT AND ASSURED ME THE ISSUE WOULD NOT HAPPEN AGAIN. ON NOV 11, 2019, THE ISSUE HAPPENED AGAIN WHILE I WAS ON THE HIGHWAY THIS TIME. I HAD THE CAR TOWED IN AGAIN TO TOYOTA, WHO INFORMED ME THAT "SOME RAV4 EVS HAVE BEEN IN THE SHOP FOR MONTHS, UNABLE TO BE DIAGNOSED". I RESEARCHED THE SYMPTOM ONLINE AND FOUND THAT IT RELATED TO A 2015 RECALL THAT RELATED TO THE ELECTRIC TRACTION MOTOR. TOYOTA'S DESCRIPTION OF THE F01 RECALL: IN THE INVOLVED RAV4 EV'S, COMPONENTS IN THE ELECTRIC VEHICLE TRACTION MOTOR ASSEMBLY, WHICH IS PART OF THE PROPULSION SYSTEM, MAY CAUSE THE VEHICLE TO SHIFT TO 'NEUTRAL' DUE TO A SOFTWARE ISSUE. THIS CONDITION WILL ALSO TRIGGER A 'CHECK EV SYSTEM' WARNING MESSAGE ON THE INSTRUMENT PANEL AND TURN ON A MALFUNCTION INDICATOR LAMP. IF THE VEHICLE SHIFTS TO 'NEUTRAL', THIS WILL RESULT IN A COMPLETE LOSS OF DRIVE POWER, WHICH CAN INCREASE THE RISK OF A CRASH. I INFORMED THE DEALERSHIP THAT MY SYMPTOMS MATCHED UP WITH RECALL EXACTLY, AND THEN WAS TOLD THAT IT HAD NOTHING TO DO WITH THIS AS THIS RECALL HAD BEEN PERFORMED ON APRIL 18 2016 WHEN I HAD MY CAR IN. UPON FURTHER QUESTIONING, I WAS ALSO TOLD THAT SOME OF THE RAV4 EVS HAD HAD THEIR MOTORS REPLACED AS PART OF THIS RECALL, IN ADDITION TO THE SOFTWARE CHANGE, BUT MINE HAD NOT. TOYOTA FAILED TO RECOGNIZE THIS FLAW NOT ONCE BUT TWICE AND I AM SEEKING COMPENSATION FOR FAILURE TO PROPERLY RECOGNIZE AND ADDRESS A KNOWN ISSUE.

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V577000(VISIBILITY). WHEN SHE RECEIVED THE RECALL NOTICE, SHE DROVE THE VEHICLE TO CITY WORLD TOYOTA (3333 BOSTON RD, THE BRONX, NY 10469, 888-258-4365) AND WAS INFORMED THAT THE PART WAS ON BACKORDER AND WAS NOT AVAILABLE. THE CONTACT STATED THAT HER WINDSHIELD WIPERS WERE LEAKING AN UNKNOWN SUBSTANCE AND DID NOT OPERATE. THE DEALER CALLED THE CONTACT TO HAVE THE RECALL SERVICED; HOWEVER, ONCE SHE ARRIVED, SHE WAS INFORMED AGAIN THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

MY RAV4 ACCELERATES EXCESSIVELY OUT OF THE BLUE, IN A DANGEROUS MANNER FAR EXCEEDING ANY NEED TO MAINTAIN THE SET SPEED. SLAMMING ON THE BRAKES IS THE ONLY WAY TO STOP IT IS HAPPENING MORE FREQUENTLY. IN A DAY AND A HALF OF HIGHWAY DRIVING IT HAPPENED THREE SEPARATE AND RANDOM OCCURRENCES YESTERDAY, SEP 4TH AND TODAY SEP 5TH, 2019. FOR EXAMPLE I WAS DRIVING ON I-44 EASTBOUND AT CRUISE CONTROL OF 70 MPH. AND AS I WAS GOING ALONG IT HAD ACCELERATED TO 75 BEFORE I RECOGNIZED WHAT WAS HAPPENED AND SLAMMED AGGRESSIVELY ON THE BRAKE PEDAL OR IT WOULD HAVE SURPASSED 85 MPH EASILY. IT PUT ME IN DANGER OF HAVING AN SERIOUS ACCIDENT WITH A SEMITRAILER IN JULY. I SOUGHT ANSWERS FROM A MECHANIC TODAY. HE SAID IT SOUNDED SIMILAR TO WHAT HAS HAPPENED TO OTHER TOYOTA MODELS. BECAUSE OF THIS SIMILARITY, I AM REPORTING MY EXPERIENCES TO THE NHTSA NOW. YOURS TRULY, [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DRIVER SIDE SUN VISOR BLOCKS VISION WHILE DRIVING DUE TO VISOR SAGGING DOWN FROM IT'S NON-USE STATE. THE SPRING OR MECHANISM IN THE SUN VISOR WON'T KEEP THE VISOR IN THE NON USE POSITION. THIS HAS TO BE A RECALL / DEFECT BECAUSE THIS IS HAPPENING ON MY CURRENT 2012 RAV4 AND ALSO MY PREVIOUS RAV4 THAT WAS A 2007 MODEL YEAR. SUN VISOR IS DANGEROUS DUE TO BLOCKING VIEW AND OR WHEN BRAKING YOUR HEAD WILL HIT THE VISOR AS WELL. SEE MORE INFO IN THESE THREADS: HTTPS://WWW.RAV4WORLD.COM/THREADS/CAN-ANYONE-TELL-ME-HOW-TO-FIX-THIS-[XXX]-HANGING-VISOR.78000/ PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I TURNED THE WIPERS ON THE OTHER DAY WHEN IT WAS RAINING, THEY CAME ON AND MADE ONE WIPE UP AND STOPPED ON THE DOWNWARD WIPE. I GOT OUT AND PULLED ON ONE SIDE AND THEY WIPED SEVERAL MORE TIMES THEN STOPPED AGAIN. I PULLED ON THEM AGAIN AND THEY MOVED BUT VERY SLOWLY THEN THEY STOPPED COMPLETELY. I TRIED TO PULL THEM DOWN AGAIN BUT THEY WOULDNT BUDGE. THE VEHICLE WAS SITTING IN .MY DRIVEWAY AT THIS TIME

PURCHASE NEW OFF LOT. VEHICLE BARELY USED. 2012 ONLY HAS SLIGHTLY OVER 26,000 ORIGINAL MILES. KEPT COVERED WHEN NOT IN USE. PAINT IS JUST POPPING ON IN SEVERAL LOCATIONS RIGHT DOWN TO THE PRIMER LAYER. STARTED NEAR BACK WINDOW, THEN WHEEL WELL AREA, ROOF SPOTS. WE HAVE PUT TOUCH UP PAINT ON THE BACK WINDOW THINKING WE COULD SLOW THE PROCESS BUT IT KEEPS GETTING BIGGER. NO ONE SEEMS TO HAVE AN ANSWER OTHER THAN THERE ARE A LOT OF COMPLAINTS FOR THE SAME ISSUE. ALL WILLING TO GIVE ESTIMATES FOR ME TO PAY FOR IT. OBVIOUSLY IT IS A PROBLEM THAT TOYOTA SHOULD BE PAYING FOR!!!!! THIS VEHICLE WAS TO BE MY LAST ONE AT MY AGE. I NEED ANSWERS

2012 RAV4 - FOR NO APPARENT REASON MY CHECK ENGINE LIGHT, TRAC OFF LIGHT AND 4X4 LIGHT HAVE BEEN COMING ON FOR A FEW DAYS, THEN OFF, THEN ON, ETC. WE GOT A CODE OF P0607, BUT THE CAR IS SHOWING NO SYMPTOMS ASSOCIATED WITH THAT CODE ERROR. THE VEHICLE IS DRIVING FINE. I HAVE CHECKED THE BATTERY CONNECTION AND THE GAS CAP. BASED ON A LARGE NUMBER OF ONLINE COMPLAINTS, I WOULD ASK THAT NHTSA SERIOUSLY LOOK INTO THIS ISSUE AND STRONGLY CONSIDER A RECALL THAT WILL ACTUALLY FIX THE PROBLEM FOR OWNERS. THERE HAVE BEEN A NUMBER WHO HAVE TAKEN THE VEHICLE IN FOR REPAIR, ONLY TO HAVE THE LIGHTS BACK ON A FEW DAYS LATER. PLEASE HOLD TOYOTA ACCOUNTABLE FOR THIS.

MY 2012 TOYOTA RAV4 DRIVER SIDE VISOR STARTED FALLING DOWN ABOUT 6 MONTHS AGO, LATER WOULD FALL DOWN AND WOULDN'T GO BACK UP AND STAY. THEN IS WAS VERY LOOSE. I WOULD MOVE IT TO THE SIDE BECAUSE I COULDN'T SEE TO DRIVE. THIS LAST TIME I TRIED TO MOVE IT TO THE SIDE IT COMPLETELY FELL OFF. MY PASSENGER SIDE IS DOING IT AS WELL AND MAKING IT HARD FOR THE PASSENGERS TO SEE AND EVEN MYSELF BECAUSE IT'S CONSTANTLY BLOCKING MY VIEW OF THAT SIDE. I'M VERY AGGRAVATED BECAUSE I CALLED CUSTOMER CARE AND THEY WILL NOT DO ANYTHING ABOUT IT. THIS IS A VERY DANGEROUS SAFETY HAZARD. I'M VERY DISAPPOINTED IN TOYOTA! MY VEHICLE WASN'T CHEAP BUT APPARENTLY THE PARTS THEY PUT IN THEM ARE. I AM INCLUDING THE FIRST PICTURE OF ME AT A 4WAY RED LIGHT TO SHOW MY VIEW DRIVING AND AT A RED LIGHT, I CAN'T SEE AND HAVE TO BEND DOWN TO DO SO. ALSO THE LIGHT NO LONGER WORKS ON THE DRIVER SIDE MIRROR BECAUSE OF THIS DEFECT. I ALSO INCLUDED PICTURES OF THE FABRIC BUBBLING OFF. MY VEHICLE WAS GARBAGE KEPT FOR 6 YEARS AND FOR THE LAST YEAR OR SO IT'S BEEN OUTSIDE. ALSO, MY WIPERS POP AND GET STUCK WHEN TRYING TO USE THEM. EVEN IF IT'S RAINING OR JUST CLEANING MY WINDSHIELD OFF. THEY WILL GO AND THEN IT'S LIKE IT CAN'T AND GETS STUCK BUT IT LITERALLY WILL MAKE A POP SOUND AND BOUNCE WHEN TRYING TO USE THEM. IT SOUNDS RIDICULOUS AND EVERYONE COMPLAINS ABOUT THEM WHEN RIDING WITH ME. I'M SO FRUSTRATED WITH IT. THEY HAVE DONE IT THE WHOLE TIME I'VE OWNED IT AND I'M THE ONLY OWNER OF IT.

FOUR-WHEEL DRIVE, TRACTION STABILITY, CHECK ENGINE LIGHT ALL WENT ON AND WILL NOT SHUT OFF. DRIVING IN 4-WHEEL DRIVE PUT STRAIN ON ENGINE. PLUS THERE ARE MANY COMPLAINTS ABOUT THIS SITUATION. $545 FOR SERVICE IS COST FOR COMMON TO THIS CAR ISSUE. SEE FORUM LINK: HTTPS://WWW.GOOGLE.COM/AMP/S/WWW.RAV4WORLD.COM/FORUMS/96-4-3-GENERAL/196945-4WD-STUCK.HTML%3FAMP=1