2015 TOYOTA RAV4 Complaints

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Toyota Rav4. The contact stated that while his daughter was driving at an undisclosed speed, the steering wheel was inoperable and all the warning lights illuminated. The steering wheel was seized and the vehicle lost motive power in the middle of the street. The contact's daughter noticed the vehicle was smoking from under the hood. The contact's daughter exited the vehicle and the vehicle caught on fire. The fire department arrived and extinguished the fire. A fire or police report was not filed. The vehicle was towed to the tow yard. The insurance company declared the vehicle a total loss. The contact was informed of NHTSA Campaign Number: 23V734000 (Electrical System), however, the contact stated he did not receive the recall notification. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

I had a 2015 rav4, I recently experience a horrific incident on 10/15/2023. I was driving on the freeway and the left lane was very bumpy. Then the dashboard started flickering so I pulled over. as I pulled over the car came to complete shutdown. So, my daughter and I got out of the car quickly. I called my insurance as the car didn't want start anymore, during this call I could see smoke. So, the agent had my call 911 and in seconds the car automatically went up in flames from bottom front to the top. Car was reported total loss. I saw the article on the rav4 recalls and believe this is related. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

There is a known issue and current recall issued for roof rail water leakage in rav4 models 2019-2021. My current model rav4 from 2015 is now experiencing the same issue with water leaking during a rainstorm into the interior of the car through the visor junctions in both driver and passenger side. Please be advised as I believe this is caused by the roof rail junctions not being properly sealed. It is not only affecting 2019-2021 models but affecting older rav4 models such as mine from 2015. Hopefully the recall can be expanded to include older models as I am already currently experiencing water damage inside my car and this could be a major safety issue if unresolved.

Front collision in 55 miles per hour freeway after slamming on the brakes and hitting car in front with minimum damage to them, RAV4 started immediately to smell like something but burning and black smoke started on front left, after few moments car was on flames. The car burnt in it's totality.

The contact owns a 2015 Toyota Rav4. The contact stated that while driving at 30 MPH, the power steering warning light appeared on the instrument panel as the power steering assist failed to operate as needed. The contact used excessive force to steer the vehicle to the side of the road. The contact called a friend for assistance but once the friend arrived, the warning light had disappeared, and the vehicle was driven back to the residence. Several days later, the same failure returned while driving at 30 MPH. The vehicle was driven to the dealer where the vehicle was diagnosed with a defective steering shaft. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 15V144000 (Steering). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 112,000.

This is regarding potential safety issue related to the brake system. Last week (10/1/23) I changed the rear brake pads for the first time since I got the car from the dealer. The pads are original ones installed at the Toyota plant/line. Shocked was that there was no sign of grease on right/passenger side caliper guide pins, and pins were rusted and seized on the caliper as a result. This explains why the pad thickness is still 4-5 mm. Braking was done mostly by the front bakes. If the front brakes failed, it's like driving the car without brakes. I and my family narrowly escaped collision because it needs extra distance to make complete stop compared to other normal cars. I checked the front brake pads also just for safety reasons. The pins glide freely in the caliper, but not like normal guide pin behavior. This is the manufacturer's fault and could put me and my family in danger of collision.

The contact owns a 2015 Toyota Rav4. The contact stated that the touchscreen on the main computer failed to show the desired display on the lower right side of the screen. The failure occurred intermittently at first but had since become a persistent failure. The contact stated that the system updates could not be updated as needed due to the failure. The contact had not taken the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 144,675.

Last year my battery exploded while I was driving the car. This year again the sane issue. I was driving my car this past Sunday September 10, 2023 and my battery exploded once again.

While driving on highway 394 in Minneapolis on August 19, 2023, my sunroof exploded. It was approximately 4:55 p.m., and I was driving between 60 and 70 miles per hour. It was around 90 degrees outside at the time. The highway was busy. As I was driving in the far left lane with my nearly 3 year old daughter in the backseat, I was startled by a loud bang like a gunshot or an explosion right above my head. I had no idea what had happened because the shade for my sunroof was closed. As I merged over to the nearest exit, I saw people looking at my car, including looking up toward my roof. After exiting the highway, I found a nearby street, Mt. View Avenue, and parked my car. I got out and looked at the roof, seeing that the sunroof had shattered nearly completely. I noticed immediately that most of the glass shards seem to have shot upward. There was not a large amount of broken glass laying on the sunroof shade. This indicates that the sunroof erupted from internal pressure, not an external object coming into contact with the glass. Additionally, I did not see any foreign objects in the window shade area on a visual inspection. Luckily the shade was closed, so no glass got into the interior of the cabin or hit me or my daughter. After inspecting the damage, I called a dealership that I regularly receive service from but it was closed, and I have not yet heard back. I explained the issue to a representative, who said they would notify the glass repair people and that they'd call me back ASAP. I drove the rest of the way home off of the highway. When I got home, I researched the issue and saw that this is not an isolated event. Specifically, many cars with sunroofs have had them explode, including Toyota Rav4 models dating back to 2014. There is no recall for the issue, and I have never been warned that my sunroof could randomly explode. Neither the manufacturer or insurance have inspected the damage yet. No warning light came on prior to the explosion.