2023 TOYOTA RAV4 Complaints

The head unit glitches and cycles frequently. It is a distraction and when used for navigation, the different or continuous glitch increases accident risks

The contact owns a 2023 Toyota Rav4 Prime. The contact stated that while driving out of a parking lot, the instrument cluster went blank. The contact used the cell phone for guidance while driving to the residence. There were no warning lights illuminated. The contact associated the failure with NHTSA Campaign Numbers: 25V744000 (Back Over Prevention) and 25V595000 (Electrical System). The vehicle was taken to the local dealer weeks ago. The dealer informed the contact that parts were on backorder. The manufacturer was contacted and confirmed the recall status. The failure mileage was 25,000.

The contact owns a 2023 Toyota Rav4 Prime. The contact stated that while operating the vehicle, the instrument panel was inoperable. The contact received notification of NHTSA Campaign Number: 25V595000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 21,000.

The contact owns a 2023 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 25V595000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

There is an active recall on this car with no available remedy. Upon starting the car, the instrument panel/instrument cluster screen remains completely black and doesn't turn on. This means there is no way to see: (a) speedometer, (b) odometer, (c) tire pressure, (d) available fuel range, (e) available EV range, (f) check engine lights or other emergency alerts, (g) lane assist, (h) drive menu settings, (i) temperature outside, (j) what gear the car is in, (k) whether the car is in EV mode or HV mode, (l) average fuel economy, (m) whether the parking break is engaged, (n) whether all seatbelts are fastened, (o) whether any doors or trunk is open, (p) battery status, and (q) oil status. To be clear, Toyota is well aware of this issue and has sent out the recall notice. Upon taking my car to the dealership, they confirmed that this is the active recall issue and there is no available remedy. If the instrument panel has not yet gone blank, there is a software update that can be given; however, if the instrument panel HAS ALREADY gone blank, there is ABSOLUTELY NOTHING THAT CAN BE DONE TO REMEDY THIS. The dealership would not release my car to me as it is not drivable. The recall has been active since SEPTEMBER 11, 2025 and there is no remedy available FIVE months later.

I'm experiencing an intermittent malfunction of the combination meter (speedometer), as described in NHTSA Recall 25V595. I contacted my local dealer, who confirmed no resolution was available at this time. I contacted Toyota customer care who also confirmed no resolution at this time. They indicated my only option was to seek a Toyota loaner vehicle and then request reimbursement for that expense after returning the car. I received this recall notice from Toyota in November 2025. They indicated on this notice that they estimate the remedy may be available by December 2025. It is now February of 2026 with no remedy identified. As indicated in this recall notice, driving my vehicle without a functioning instrument panel is unsafe - "increased risk of crash or injury" Per the last paragraph in the notice, I am filing my complaint with NHTSA because I feel they have failed to provide a remedy to this defect within a reasonable time, as this is a crucial safety related system, and I cannot safely operate this vehicle without a functioning instrument panel.

The contact owns a 2023 Toyota Rav4. The contact stated the front passenger’s side Occupant Classification System (OCS) sensor failed to detect an occupant seated in the passenger’s seat and was deactivated on the instrument panel. The dealer was contacted and informed of the failure; however, the vehicle had not been taken to be diagnosed or repaired. The contact researched and found information on NHTSA Campaign Number: 22V519000 (Air Bags) and associated the failure with the recall. The manufacturer was informed of the failure, and the contact was informed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 57,500

I purchased a new 2023 Toyota RAV4 Prime on March 30, 2023. During the summer of 2025, the vehicle's instrument panel began to fail and by October it completely failed. This component is digital and when it fails, drivers have no access to a vehicle's speed, fuel, temperature and other important matters. The failure is the subject of a Safety Recall issued in September of 2025, because the lack of access to this information can lead to accidents. I took my car to my dealer on October 15, 2025 and learned they expected to have a repair available by December of 2025. I left my car with the dealer, as it was deemed unsafe to drive, and was given a loaner car. By December, it became clear that Toyota could not fix my car. I filed a claim with Toyota USA (the brand, not the dealership) requesting they either a) buy it back from me or b) provide me with a comparable replacement vehicle. Toyota denied this claim. Another month has passed since then with no repair to the car. My dealer, Ventura Toyota, has attempted to repair the defect by replacing the faulty part with a new one, but Toyota USA refused to release a new part. I have read that Toyota may be withholding the repair to reserve new parts for new vehicles under production, thus making owners like myself wait longer for a repair. Since Toyota is unable to repair my vehicle, I am requesting Toyota purchase the car back from me and compensate me for additional expenses, such as the costs of all OEM accessories added to the car by the dealer.

I own a 2023 Toyota RAV4 XSE that currently has an active safety recall related to the instrument cluster/speedometer display going blank. My vehicle is experiencing this issue — the speedometer/instrument screen has gone completely blank, preventing me from seeing my speed, warning lights, or critical vehicle information while driving. I contacted my Toyota dealership and was informed that this is a known recall issue and that I should contact Toyota Customer Care. Toyota Customer Care confirmed there is currently no repair or fix available for this recall and advised me to obtain a loaner vehicle through the dealership due to the safety concern. When I contacted the dealership again, they stated they have no loaner vehicles available and could not provide alternative transportation. As a result, I am left with a vehicle that may be unsafe to operate due to the lack of a functioning speedometer and safety warning indicators, with no remedy or interim solution provided. This situation presents a significant safety risk to myself, passengers, and other drivers. I am submitting this complaint because there is an active safety recall affecting a critical safety system, the defect is currently occurring in my vehicle, and no repair or reasonable interim solution has been made available.

On Friday Jan 30 around 3pm, this Rav 4 entered the short drive way in front of the garage. The car stopped, the automatic garage door was engaged. Suddenly, the car advanced, passing through the opening garage door and into and through the back wall of the garage. This is a sustaining way for the second storey. The front of the car displaced the counters inside, demolished the kitchen, almost toppling the fridge. Given the damage to the garage done and the damage inflicted, my interpretation is that an unintended acceleration event occurred. The airbags did not deploy. My wife, [XXX] , was driving at the time and was alone in the car. The air bags did not deploy Significant damage was done to the kitchen. And because the wall was a sustaining wall, there was serious damage to the support beams throughout the house. Estimate is $118,770 plus $30,000 for the repair work in the attic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)