2009 TOYOTA SIENNA Complaints

THE POWER CABLES SNAPPED AND ONE SLIDING DOOR WILL NOT OPEN AT ALL, NOT EVEN MANUALLY. THE OTHER OPENS APPROXIMATELY TWELVE INCHES MANUALLY THEN SHUTS ON ITS OWN AND CANNOT BE HELP OPEN. SOMEONE CAN GET TRAPPED IN THE DOOR AS IT SHUTS AND IT DOES NOT AUTOMATICALLY RE-OPEN OR "BOUNCE" OPEN. ANY BACK SEAT PASSENGERS MUST CLIMB THROUGH THE FRONT DOORS TO GET IN OR OUT. I HAVE FILED A PREVIOUS COMPLAINT BUT ONE OF THE DOORS WOULD OPEN MANUALLY AND THAT IS NO LONGER THE CASE.

RIGHT SIDE POWER SLIDING DOOR CABLE ASSY BROKE DURING NORMAL OPERATION. A WARRANTY EXTENSION WAS ISSUED BY TOYOTA FOR THE CABLE TO BE REPLACED IN 2004-2007 SIENNAS.2004-20010 MODEL YEARS FOR LATCHES BUT THE CABLE PROBLEM STILL EXISTS IN MY 2009 SIENNA. I'VE SEEN A LOT OF SIMILAR COMPLAINTS AND THE COST IS CLOSE TO $ 2000.00 TO FIX.PLEASE CHECK INTO THIS FOR THE GOOD OF THE PEOPLE THANKS

SLIDING DOOR CABLE MOTOR ASSEMBLY BROKE ON BOTH DOORS. FIRST WAS DURING EXTENDED WARRANTY PERIOD AT 40K MILES AND 2ND DOOR AFTER EXTENDED WARRANTY EXPIRED AT 65K MILES. THERE WAS A RECALL ON THE 2004-2007 FOR FAULTY CABLE ASSEMBLY BUT NOT ON THE 2009. I FEEL THERE SHOULD BE ONE FOR THE 2009 AS WELL. THIS IS A 1,400 EXPENSE X 2! THIS HAPPENED WITH NORMAL USAGE, OPENING/CLOSING THESE DOORS ONCE OR TWICE A DAY ON AVERAGE. IF IT WERE HEAVIER USAGE THEY WOULD BE SNAPPING MORE FREQUENTLY. AN AVERAGE FAMILY USING THIS CAR FOR 100K MILES WOULD HAVE TO REPLACE THESE MORE THAN ONCE! THAT'S NEARLY $6,000 JUST FOR DOOR USAGE.

CAR WAS PARKED ON LEVEL LAND BOTH TIMES: DAMAGES DOOR #1: UPON ENTERING THE LEFT REAR SLIDER DOOR THE CABLE SNAPPED CAUSING LOUD NOISES AND A LARGE CABLE TO APPEAR AND WHIP AROUND WHICH COULD HAVE HIT ONE OF MY CHILDREN. I WAS READY TO REPAIR IT AND TOOK IT TO THE DEALERSHIP WHEN THEY INFORMED ME OF THE OUTRAGEOUS COST TO REPAIR. WITHIN A FEW MONTHS ... THE NEXT DO HAPPENED ... DAMAGED DOOR #2: MONTHS AFTER WITNESSING THE FIRST DOOR, MY DAUGHTER AND SON AND I WERE GETTING OUT OF THE VEHICLE WHEN SUDDENLY THE CARE SHOOK AND SOUNDED LIKE GLASS WAS BREAKING AAND BEFORE WE KNEW IT THE CABLE WAS WHIPPING AROUND LIKE A WILD SNAKE. IT WAS CRAZY! I MADE AN APPOINTMENT WITH THE DEALERSHIP AT THIS POINT BECAUSE THE DOORS DO NOT OPEN ALL THE WAY. I WAS INFORMED THERE WAS NO RECALL AND THEIR WERE NO OTHER COMPLAINTS LOGGED. I SEE NOW I WAS MISINFORMED. NEEDLESS TO SAY THE WORK WAS NOT COMPLETED BECAUSE OF THE PRICE TO COMPLETE THE WORK BEING TOO EXPENSIVE. I AM NOW LEFT WITH A VAN/VEHICLE WHICH WILL NOT BE WORTH ANYTHING IF I WANTED TO SELL IT OR TRADE IT IN FOR ANOTHER MODEL. ALSO, I TRIED CALLING THE MANUFACTURER MYSELF AND THEY COMMUNICATED TO ME THEY HAD DONE ONE RECALL ON ANOTHER VEHICLE I OWNED AND WILL NOT HELP ME ON ANOTHER ONE. THIS SEEMS TO BE POOR BUSINESS PRACTICE.

AFTER DRIVING THE VEHICLE APPROXIMATELY 10 MILES, A JERKING CAN BE FELT, AND SHORTLY THE CHECK ENGINE, VSC, AND TRAK LIGHTS COME ON. CONTINUED DRIVING SOMETIMES RESULTS IN JERKING AND/OR LOSS OF ACCELERATION, INCLUDING LOSS OF VEHICLE MOVEMENT CONTROL. THE LOSS OF ACCELERATION TYPICALLY OCCURS DURING A TURN OR IN STOP-AND-GO TRAFFIC. THE SITUATION HAS OCCURRED TO A LESSER DEGREE IN HIGHWAY TRAFFIC WHEN PASSING OTHER VEHICLES. ANY OF THESE SITUATIONS IS OF CONCERN, BUT ESPECIALLY THE LOSS OF ACCELERATION BECAUSE OF THE POTENTIAL FOR OTHER VEHICLES TO CRASH IN TO US. THIS HAS OCCURRED ON VARIOUS DATES OVER THE LAST APPROXIMATELY SIX (6) MONTHS. HAVE HAD COMMUNICATION WITH OUR LOCAL TOYOTA DEALER SERVICE DEPARTMENT, TOYOTA CORPORATE CUSTOMER SERVICE, AND A NON-TOYOTA AUTO REPAIR SHOP; ALL TO NO AVAIL. NONE OF THEM HAVE BEEN ABLE TO TELL ME WHAT THE REAL PROBLEM AND HOW TO FIX IT FOR SURE.

DRIVER'S SIDE POWER STEERING LEAK. TOYOTA DEALERSHIP DETERMINED A NEED TO REPLACE THE POWER STEERING RACK, PLUS FLUID AND A 4 WHEEL ALIGNMENT. TOTAL COST OF PARTS AND LABOR WAS $1397.87. APPEARS THIS IS A COMMON PROBLEM WITH THIS MODEL, MAKE AND YEAR VEHICLE.

AS I PREVIOUSLY FILED A COMPLAINT FOR THE DOOR CABLES SNAPPING A NEW PROBLEM HAS RESULTED DUE TO THE CABLES FAILURE. IF THE VAN IS IN ANY SORT OF DECLINE WHILE PARKED, INCLUDING SMALL AS A DRIVEWAY INCLINE THE DOOR WILL NOT REMAIN OPEN AND SLAMS SHUT VERY QUICKLY.

POWER SLIDING DOOR CABLE FAILED/FAULTY. RISK OF INJURY AND SAFETY. TOYOTA UNWILLING TO REPAIR UNDER WARRANTY. SLIDING DOOR INOPERABLE - CAN'T EXIT VEHICLE ON SIDE WHERE DOOR CABLE BROKE. THIS IS A WIDELY KNOWN AND WIDELY EXPERIENCED SAFETY DEFECT ACROSS 6 YEARS OF TOYOTA SIENNA THAT SHOULD BE THE SUBJECT OF A FEDERAL RECALL. *JS

THE POWER DOOR CABLE HAS RUSTED CLEAR THROUGH AND SNAPPED WHIPPING AROUND LIKE A LIVE WIRE. THIS WAS JUST AFTER I PUT MY 2 YEAR OLD IN HIS CAR SEAT. THE CAR WAS PARKED..NOW THE DOOR WILL NOT OPEN ALL THE WAY AND THERE IS A CABLE LOOSE ON THE DRIVER'S SIDE. THERE IS A BULLETIN CAMPAIGN FOR THE CABLE ON TOYOTA SIENNA CABLE FOR REPLACEMENT UP TO 2007. BUT 2008-2010 IS NOT COVERED. THIS IS CRAZY THAT TOYOTA WILL NOT COVER IT. HTTPS://WWW.FACEBOOK.COM/TOYOTA-SIENNA-FAULTY-POWER-SLIDING-DOORS-233250320033754/ THERE ARE MORE PEOPLE THIS IS HAPPENING TO, I CANNOT OPEN MY DOOR ALL THE WAY TO GET MY 2 YEAR OLD OUT IN AN EMERGENCY. UNACCEPTABLE BY TOYOTA. 1300$ FOR THE PART AND 5+ HOURS OF LABOR...FOR A FAULTY CABLE. DANGEROUS! NOW I FEAR THE OTHER SIDE WILL SNAP TOO 2009 SHOULD BE COVERED UNDER THE BULLETIN ATTACHED BELOW HTTPS://WWW.DROPBOX.COM/S/UUTAPYNPPJ55GCR/T-CP-ZTS.PDF?DL=0

TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE AND THE CONTACT WAS WAITING FOR LONGER THAN A YEAR FOR THE PARTS. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.