2009 TOYOTA SIENNA Complaints

WE WERE BACKING OUT OF A PARKING PLACE AT THE HOT SPRINGS VILLAGE WALMART. THE VAN ACCELERATED ON ITS OWN, THEN THE BRAKES FAILED. NO AMOUNT OF PRESSURE WOULD STOP THE VAN. WE STOPPED BY HITTING A PARKED CAR, DOING SOME DAMAGE TO IT. WE HAD THE VAN TOWED TO A BODY SHOP TO HAVE THE EXTERIOR REPAIRED. WE WERE AFRAID TO DRIVE IT. AFTER BEING REPAIRED, WE HAD IT TOWED TO LANDER'S IN LITTLE ROCK WHERE IT WAS PRONOUNCED SAFE TO DRIVE. A FEW WEEKS LATER WE SOLD IT AND BOUGHT A 2011 TOYOTA SIENNA VAN. (AN ACCIDENT REPORT WILL FOLLOW ON THE 2011 TOYOTA VAN VIN#[XXX]) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

POWER DOORS NOT WORKING WILL NOT OPEN OR CLOSE ON AUTO ALL THE TIME OR ON MANUAL NOW DRIVERS SIDE CABLES HAVE BROKE. *TR

TL* THE CONTACT OWNED A 2009 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE PARKED, THE DRIVER'S SIDE ELECTRIC DOOR PANEL CAUGHT FIRE. THE VEHICLE WAS DESTROYED. THE POLICE AND FIRE DEPARTMENT WERE CONTACTED AND A REPORT WAS ON FILE. THE FAILURE CAUSED NO INJURIES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 40,000.

THE MIDDLE SEAT IN THE SECOND ROW OF SEATING SLAMMED DOWN ONTO MY 10 YEAR OLD SON'S HAND AND SEVERELY BROKE AND MANGLED HIS FINGER. HE REQUIRED SURGERY AT A CHILDREN'S HOSPITAL THE NEXT DAY TO REPAIR IT. THE FIRST AND THIRD SEATS IN THE SECOND ROW SHUT AND LOCK INTO THE FLOOR RELATIVELY SAFELY, BUT THE MIDDLE SEAT SLAMS DOWN LIKE A GUILLOTINE. THE CAR WAS PARKED AND MY SON WAS HELPING CLEAN IT OUT. *JS

2009 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO VEHICLE FIRE *TGW THE CONSUMER'S INSURANCE COMPANY DETERMINED THAT OIL LEAKED FROM A FAULTY VALVE AND SEAL IN THE MANIFOLD COVER. HOWEVER, TOYOTA PROVIDED A DIFFERENT EXPLANATION AS TO HOW THE VEHICLE CAUGHT ON FIRE. THEY STATED THE FIRE WAS CAUSED BY SPILLED OIL AND OVERFILLING OF OIL. TOYOTA STATED THEY HAVE A PHOTO OF THE DIP STICK PROVING THAT THE OIL WAS OVERFILLED, BUT REFUSED TO PROVIDE THE PICTURE. *JB

THE SLIDING BACK DOOR WAS BEING CLOSED FROM THE POWER BUTTON NEAR THE DRIVERS SEAT. THE DOOR WOULDN'T CLOSE SO THE BUTTON WAS PRESSED AGAIN. THE DOOR THEN SLAMMED SHUT WITH GREAT FORCE AND COULD HAVE INJURED ANYONE IN IT'S WAY. NOW IT IS INOPERABLE AND NEEDS A VERY EXPENSIVE REPAIR. APPARENTLY THIS IS AN ONGOING PROBLEM WITH THIS GENERATION OF THE TOYOTA SIENNA VANS AND TOYOTA REFUSES TO ADDRESS IT. *TR

MY 2009 TOYOTA SIENNA WON'T UNLOCK! WHEN I USE BOTH MY REMOTES, IT WILL ONLY OPEN THE DRIVER'S DOOR. EVEN WHEN I OPEN THE DRIVER DOOR, AND TRY TO USE THE UNLOCK BUTTON TO UNLOCK THE DOORS, THE DOORS WILL NOT UNLOCK. I HAVE TO PHYSICALLY UNLOCK THE DOORS, INCLUDING THE SLIDER DOORS. IT HAS BEEN IN THE SHOP TWICE, AND THEY DON'T KNOW WHY IT IS DOING THAT. RECENTLY THE SLIDER DOORS STOPPED OPENING! IT DEFEATS THE PURPOSE OF HAVING A VAN, IF YOU CAN ONLY GET IN THROUGH THE DRIVER SEAT, ESPECIALLY WHEN YOU HAVE A DISABLED CHILD, A TWO YEAR OLD, AND ANOTHER CHILD. TOYOTA, HAS BEEN HORRIBLE, IN TRYING TO GET THIS RESOLVED. THE CUSTOMER SERVICE IN THE SERVICE DEPARTMENT, DON'T CARE, HORRIBLE CUSTOMER SERVICE AND NOTHING GETS RESOLVED. *TR

TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, ANOTHER VEHICLE CRASHED INTO THEIR VEHICLE AT A 45 DEGREE ANGLE FROM THE FRONT. THE FRONT PASSENGER SEAT BELT WAS SECURED AT THE WAIST BUT DID NOT STOP THE PASSENGER FROM FLYING FORWARD AND SUSTAINING INJURIES TO THE HEAD AND ABRASIONS NEAR THE EYES. THE POLICE WERE CONTACTED AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED THE CONTACT THAT THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.

TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE DRIVER SIDE MIDDLE SEAT ABRUPTLY FLIPPED FORWARD ONTO A CHILD, CAUSING THE CHILD TO SUSTAIN A BROKEN LEG. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 44,000 AND THE CURRENT MILEAGE WAS 44,356.

WAS HIT ALMOST IN A T-BONE FASHION, OTHER DRIVER WAS GOING APPROXIMATELY 40-50 MPH. NO SIDE CURTAIN AIRBAGS DEPLOYED. CONCERNED ABOUT THIS AND WHEN CONTACTED BY TOYOTA, THE WOMAN SAID THAT I DIDN'T KNOW WHAT I WAS TALKING ABOUT AND WHEN WE BOUGHT IT THEY WERE JUST TRYING TO SELL US A CAR. CAR HAS SIGNIFICANT DAMAGE AND HAS BEEN IN A SHOP FOR TWO WEEKS. *TR