2005 TOYOTA SIENNA Complaints

HELLO, IT LOOKS LIKE THE CHECK DOOR HINGE THAT CONNECTS TO THE ACTUAL DOOR FRAME LITERALLY FELL RIGHT OFF CAUSING THE DOOR TO MOVE AROUND FREELY. TOYOTA HAS ALREADY PUT OUT AN EXTENDED CUSTOMER CARE PROGRAM TO FIX THIS ISSUE BUT THE PRIOR OWNER DIDN'T APPEAR THAT HE NEEDED IT FIXED. THE PROBLEM NOW IS THAT IT MOVES AROUND FREELY AND CAN BE A MAJOR ISSUE. FOR EXAMPLE IF MY 3 YR OLD SON IS NEXT TO MY DOOR AND I HAVE IT OPENED IT COULD CLOSE ON HIM BY JUST SIMPLY THE WINDOW BLOWING THE DOOR CLOSED. THE MECHANISM THAT THE CHECK DOOR HANDLES IS NOT IN PLACE TO AVOID THIS. IT'S A BIT FRIGHTENING. HERE'S DOCUMENTATION REGARDING THIS CUSTOMER CARE PROGRAM EXTENSION. IT REALLY SHOULD BE A RECALL. HTTP://WWW.AUTOBLOG.COM/2007/10/24/TOYOTA-FIXING-600-000-SIENNA-DOORS-BUT-ITS-NOT-A-RECALL-MIND-Y/. *TR

APPROACHING FULL STOP REALIZED THAT ALTHOUGH BRAKING CAR WAS NOT SLOWING. BRAKE AGAIN AND AGAIN THEN CAR FELT AS IF COASTING IN FREE FALL THEN SHOT FORWARD LIKE AN AIR PLANE TAKING OFF. KEPT SLAMMING ON BRAKE; SUDDENLY CAR STOPPED MOVING FORWARD - NO HUGE JERK/LURCH AS ONE MIGHT EXPECT FROM SUDDEN STOP JUST......STOPPED. CONTINUED TO DRIVE HOME. A FEW TIMES I PRESSED ACCELERATOR AND THEN BRAKE TO COMPARE TO "EVENT" AND AM CONVINCED I WAS BRAKING THE ENTIRE TIME OF THE "EVENT". I AM TRAINED MOVEMENT SPECIALIST AND KNOW MY FOOT WAS ON BRAKE NOT ACCELERATOR. TOWED CAR TO DEALER TODAY. TOYOTA CAN'T FIND ANYTHING WRONG WITH CAR AND SUGGESTED I HAD BEEN STEPPING ON ACCELERATOR. *TR

THE POWER SLIDING DOOR DOES NOT OPEN. THE DEALER AND TOYOTA CORPORATE HAVE SAID TOUGH LUCK GET IT FIXED FOR ~$1,500. THERE ARE ENOUGH COMPLAINTS ON THIS ISSUE THAT THIS SHOULD BE A RECALL BY NOW. IT'S A SAFETY CONCERN OF THE GREATEST DEGREE. THE DOOR WILL NOT OPEN. EXAMPLE BELOW OF TYPICAL COMPLAINT: 'TO DATE, TOYOTA HAS NOT ISSUED A RECALL FOR THE SIENNA, ALTHOUGH SOME OWNERS HAVE REPORTED THAT THE AUTOMAKER HAS ISSUED TECHNICAL SERVICE BULLETINS (TSB) FOR THE AUTOMATIC SLIDING DOORS. A TSB IS EFFECTIVELY A HIDDEN RECALL, MEANING THAT TOYOTA IS ATTEMPTING TO HANDLE THE PROBLEM IN-HOUSE. CONTACT YOUR TOYOTA DEALER FOR ASSISTANCE. CHECK THE NHTSA WEBSITE FOR CURRENT RECALL INFORMATION. PLEASE FORCE THEM TO FIX THIS PROBLEM. *TR

THE PASSENGER SLIDING DOOR ON OUR CAR STICKS AND WE CANNOT OPEN IT. I AM VERY WORRIED THAT IN THE EVENT OF AN EMERGENCY OR ACCIDENT, I WILL NOT BE ABLE TO SAFELY GET MY CHILDREN OUT OF THE VEHICLE. *TR

ON MONDAY, OCT. 13, 2014, I WAS SLOWLY BACKING OUT OF MY DRIVEWAY WHEN MY 2005 TOYOTA SIENNA VAN SUDDENLY ACCELERATED RAPIDLY AND UNCONTROLLABLY. I TRIED TO STOP THE VAN, BUT IT SPED BACKWARDS ACROSS THE STREET IN FRONT OF MY HOUSE, RAN OVER A CURB, AND CRASHED INTO A PARKED CAR. THE CAR THAT MY VAN STRUCK PUSHED INTO ANOTHER CAR WHICH WAS ALSO DAMAGED. THIS WAS MOST FRIGHTENING AND UPSETTING, ESPECIALLY SINCE I HAVE LEARNED THAT THIS TYPE OF MALFUNCTION HAS BEEN REPORTED MANY TIMES TO TOYOTA. MY VAN WAS TOTALED, THE SECOND CAR MAY HAVE BEEN TOTALED AND THE THIRD CAR WILL NEED AT LEAST A NEW DOOR. A WOMAN WHO WAS IN THE THIRD CAR IS CLAIMING TO HAVE BEEN INJURED. *TR

THIS PAST WINTER, OUR RIGHT SIDE POWER SLIDING DOOR BEGAN TO ACT UP- IT WOULD NOT OPEN OR CLOSE VIA THE KEY FOB OR BUTTON OVER THE REARVIEW MIRROR. IF YOU PULLED THE DOOR HANDLE, IT WOULD OPEN OR CLOSE. AFTER A FEW DAYS, IT BEGAN WORKING FINE AGAIN. THEN IN APRIL, IT BEGAN ACTING UP AGAIN, DOING THE SAME THINGS AS BEFORE, BUT THIS TIME, IT ALSO WOULD SOMETIMES NOT FULLY CLOSE (IT WOULD BE CLOSING ON ITS OWN, BUT BEFORE IT WAS FULLY CLOSED, IT WOULD GO BACK OPEN AGAIN). WE DIDN'T WANT TO SPEND MONEY ON IT BECAUSE WE HAD JUST BOUGHT A HOUSE FOR THE FIRST TIME AND WERE FOCUSED ON THAT. BUT THEN WHEN WE WERE OUT IN JUNE, WE HAD CLOSED THE DOOR, OR THOUGHT WE HAD, AND CAME OUT OF THE STORE WE WERE IN LATER TO FIND THE DOOR WIDE OPEN. THAT IS A PROBLEM! OUR VAN COULD HAVE BEEN STOLEN OR THINGS OUT OF IT. THANKFULLY, GOD WATCHED OVER OUR VEHICLE. SO WE FINALLY EXPLORED INTO GETTING IT FIXED AND WERE TOLD ABOUT THIS EXTENDED WARRANTY/RECALL FOR THE FIRST TIME. THE PROBLEM WAS BY THE TIME WE INQUIRED, WE WERE JUST OVER 120,000 MILES, BUT ARE STILL WITHIN THE 9 YEARS (BUT IT IS WHICHEVER OCCURS FIRST), SO NOW WE ARE BEING TOLD IT CANNOT BE FIXED UNDER THE EXTENDED WARRANTY/RECALL AND WILL COST US $1,900 TO GET IT FIXED. WE DON'T HAVE THIS KIND OF MONEY AND ARE VERY UPSET! WE WERE NEVER NOTIFIED BY TOYOTA OF THIS EXTENDED RECALL, OR WE WOULD HAVE TAKEN THE VAN IN RIGHT AWAY WHEN THE DOOR BEGAN TO ACT UP. WE ALSO WERE TOLD (FALSELY) BY THE TOYOTA DEALER THAT IT IS 7 YEARS OR 120,000 MILES AND THAT EITHER WAY, WE DON'T QUALIFY. I THINK TOYOTA NEEDS TO TAKE CARE OF THIS PROBLEM BECAUSE IT IS A SAFETY ISSUE TO OUR VEHICLE AND PERSONAL SAFETY (ESPECIALLY WITH KIDS- WE COULD THINK THE DOOR IS CLOSING, BUT THEN IT DOESN'T). *TR

THE SEAT BELT KEEPS TWISTING AND STICKING, MUST TAKE ALL TRIM OFF TO FIX, TIME CONSUMING AND VERY FRUSTRATING, ALSO SAFETY ITEM, OCCURS ON A REGULAR BASIS, SHOULD BE A RECALL, OR FREE FIX AT DEALERSHIP. *TR

SLIDING SIDE DOORS FREEZE SHUT...WILL NOT OPEN AUTOMATICALLY OR MANUALLY IN COLD WEATHER CONDITIONS. NOR DO THEY OPEN PROPERLY IN WARM WEATHER CONDITIONS. *TR

THE DRIVER SIDE AND PASSENGER SIDE SEATBELTS KEEP GETTING FOLDED OVER AND STUCK WHILE TRYING TO RETRACT. THEY STOP RETRACTING AND GET JAMMED. SOMETIMES THE JAM CAN BE WORKED OUT, BUT ONCE IT HAD TO GO TO THE DEALER AND BE TAKEN APART. I AM CONCERNED THAT IN AN ACCIDENT THE SEATBELT WILL FAIL SINCE IT CAN'T PROPERLY HOLD WHEN RETRACTING OR BEING PULLED OUT. *TR

SO, FAR NOTHING HAS HAPPENED, BUT MY SEAT BELT ON DRIVER SIDE GETS FOLDED OVER AND WILL NOT RELEASE AND SO YOU CAN'T PUT THE BELT ON, I DID TAKE TO TOYOTA A WHILE BACK AND THEY FOUND NOTHING WRONG, BUT IT DOESN'T HAPPEN ALL THE TIME, BUT FROM TIME TO TIME IT WILL CURL OVER AND YOU CAN'T MOVE THE BELT TO PUT IT ON. WITH A LOT OF EFFORT YOU CAN FINALLY UNCURL IT. I HAVE BEEN IN PLACES WHERE YOU STOP GO SHOP AND COME OUT AND THERE YOU ARE STRUGGLING TO GET THE BELT ON SO YOU CAN BUCKLE UP AND BE ON YOUR WAY. THANK YOU! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR