2005 TOYOTA SIENNA Complaints

CPSC#I1260525A. 2005 TOYOTA SIENNA. CONSUMER STATED ABOUT TWO YEARS AGO, SHE STARTED HAVE PROBLEMS WITH THE DRIVERS DOOR ON HER MINI VAN, WHICH WAS MAKING A LOUD CLICKING/GRINDING SOUND EVERY TIME IT WAS OPENED OR CLOSED. SHE STATED SHE GOT IT FIX AND IT'S GIVING HER PROBLEMS AGAIN. *LN THE CONSUMER STATED SHE CAN ONLY OPEN THE DOOR HALFWAY TO GET IN AND OUT. ALSO, THE WINDOWS WERE NOT OPERATING PROPERLY. *JB

DOOR WELDING ON DRIVER'S SIDE DOOR IS CAUSING A CLICKING SOUND WHEN OPENED. THE DRIVER'S SIDE WINDOW ONLY COMES DOWN 1/2 WAY WHEN THE DOOR IS CLOSED. *TR

DRIVERS SIDE DOOR STARTED TO MAKE CRACKING POPPING NOISES WHEN THE DOOR IS OPENED AND CLOSED. THE WELD INSIDE THE DOOR IS FAULTY. THIS PROBLEM OCCURRED AFTER THE ADDITIONAL WARRANTY PERIOD BUT WITHIN THE MILEAGE LIMIT. HINGE NEEDS TO BE WELDED OR THE ENTIRE DOOR REPLACED. BOTH OPTIONS AT OWNERS EXPENSE. THIS IS A FAULTY DESIGN THAT SHOULD NOT HAVE A LIMITED WARRANTY. *TR

DRIVER DOOR MOUNTING PANEL WELD BROKE AND NOW IS CAUSING A POPPING NOISE WHEN OPENING AND CLOSING THE DRIVER SIDE DOOR. TOYOTA SENT OUT AN ENHANCEMENT WARRANTY NOTICE ON JUNE 18, 2012 KNOWING FULL WELL THAT THE VEHICLE PRESCRIBED WARRANTY HAD EXPIRED AND REFUSED TO FIX THE PROBLEM. WHAT IS THE POINT OF NOTIFYING OWNERS ABOUT THE DEFECT WHEN THEY REFUSE TO FIX THE PROBLEM. TOYOTA NEED TO BE COMPELLED TO ISSUE A RECALL RATHER THAN JUST NOTIFICATION SINCE OTHER OWNERS ARE ALSO EXPERIENCING THE SAME PROBLEM. *JB

RECENTLY MY 2005 TOYOTA SIENNA FRONT DOOR(DRIVER SIDE) IS MAKING CRACKING NOISES WHEN OPENING/CLOSING THE DOOR BECAUSE OF DEFECTIVE "DOOR CHECK SPOT WELDS". PLEASE REFER TO THE BELOW WEBSITE WHICH CONTAINS INFORMATION ABOUT THE SAME ISSUE. HTTP://WWW.AUTOBLOG.COM/2007/10/24/TOYOTA-FIXING-600-000-SIENNA-DOORS-BUT-ITS-NOT-A-RECALL-MIND-Y/ I WENT TO THE DEALOR AND WAS TOLD IT IS A DEFECTIVE PART WHICH TOYOTA FIXED FOR VEHICLES WITH 5 YEARS AND LESS THAN 50,000 MILES(REFER TO THE BELOW WEBSITE) AND UNFORTUNATELY, I BROUGHT THE CAR IN FEB 2008(WITH 27,000 MILES ON IT) AND NEVER MADE AWARE OF THIS ISSUE BY DEALOR(LIBERTYVILLE TOYOTA) OR TOYOTA AND NOW I AM OUT OF THE 5 YEARS TIME-SPAN AND GOT AN ESTIMATE OF $575 FROM THE TOYOTA DEALOR TO FIX THIS DOOR CHECK WELD. I CALLED TOYOTA AND WAS TOLD THERE ARE NOT GOING TO COVER THIS COST EVENTHOUGH IT IS A DEFECTIVE PART? IT WILL BE MY RESPONSIBILTY TO FIX THIS. TOYOTA SEEMS TO WASH THEIR HANDS ON THIS ISSUE AND WE ENDING PAYING HARD-EARNED MONEY $575 FROM OUR POCKET. I HAVE THE REPAIR ESTIMATE FROM TOYOTA DEALOR AND I CAN E-MAIL/MAIL/FAX TO YOU AS NEEDED. GREATLY APPRECIATE YOUR HELP AND SERVICE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

SPARE TIRE CAME OFF DO TO CABLE BREAKING SOMETIME IN LAST 2 MONTHS. SAFETY PROBLEM. I HAVE PICTURES IF NEEDED NEVER RECEIVED ANY RECALL BECAUSE I LIVE IN THE SOUTH. *JS

DRIVER SIDE DOOR RETAINER BROKE AND DOOR IS NOT SERVICEABLE. THIS IS A SAFETY DEFECT THAT TOYOTA KNOWS ABOUT AND ISSUED A NOTICE ON BUT DID NOT INFORM US OF DEFECT AND WILL NOT FIX IT. THIS IS OUTRAGEOUS. *TR

THE VEHICLE WAS TAKEN TO A TOYOTA DEALER TO CORRECT A POSSIBLE STEERING DEFECT, AS PRESCRIBED BY A LETTER RECEIVED FROM TOYOTA MOTORS IN MARCH 2012. WHILE IN THE CUSTODY OF THE DEALERSHIP THE STRUTS FOR THE REAR LIFT GATE WERE REPLACED IN RESPONSE TO A 2008 RECALL ISSUED BY TOYOTA, BUT NEVER COMMUNICATED TO THE OWNER. THE STRUTS THAT WERE INSTALLED WERE NOT THE CORRECT ONES, AND WHEN THE CORRECT PARTS WERE RECEIVED THE VEHICLE WAS RETURNED TO THE DEALER FOR REPLACEMENT. THE REAR LIFT GATE HAS NOT FUNCTIONED CORRECTLY SINCE THE INSTALLATION, EVEN THOUGH IT DID PRIOR TO THAT TIME. AFTER SEVERAL ADDITIONAL ATTEMPTS TO CORRECT THE PROBLEM, THE DEALER SAID THE MALFUNCTION WAS COINCIDENTAL. I THEN CONTACTED TOYOTA, AND THE DEALER'S CUSTOMER RELATIONS REPRESENTATIVE. THE CUSTOMER REPRESENTATIVE HAD THE ASSISTANT SERVICE MANAGER CONTACT ME AND HAD THEIR MASTER MECHANIC REVIEW THE SITUATION. HE DETERMINED THAT THE NEW STRUTS THAT WERE INSTALLED WERE "STIFFER" THAN THE ORIGINAL STRUTS, AND THAT THE MOTOR ON THE LIFT GATE DID NOT HAVE SUFFICIENT POWER TO OPERATE THE LIFT GATE. THE DEALER IS SUPPOSED TO CONTACT TOYOTA FOR A RESOLUTION, THAT HE STATES COULD RESULT IN MY BEING RESPONSIBLE FOR REPLACING ALL OR PART OF THE MOTOR. I AM NOT SURE WHY I SHOULD BE LIABLE FOR ANY OF THE COST TO REPLACE THE DEFECTIVE STRUTS, TO RETURN THEM TO NORMAL OPERATION

TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT A TWO-YEAR OLD CHILD WAS SECURED IN A CHILD RESTRAINT BY THE VEHICLE SEAT BELT SYSTEM. THE CHILD WAS ABLE TO UNLATCH THE SEATBELT WHILE SITTING IN THE CHILD SEAT. THE CONTACT BELIEVED THAT THE DESIGN OF THE SEAT BELTS WERE UNSAFE TO USE IN SECURING A CHILD IN THE VEHICLE WITH A CHILD SEAT. THE CONTACT CONSULTED WITH THE DEALER ABOUT A SEAT BELT COVER TO PREVENT THE CHILD FROM UNLATCHING THE SEAT BELTS, BUT THE DEALER ADVISED THAT NO SUCH DEVICE EXISTED. THE FAILURE AND THE CURRENT MILEAGE WAS 123,000.

THE LIFTGATE STRUTS WERE REPLACED UNDER THE RECALL IN OCTOBER 2008. REAR LIFTGATE STRUTS DO NOT WORK NOW. THE LIFTGATE WILL NOT STAY OPEN. WE HAVE TO HOLD IT OPEN WHILE ANOTHER PERSON RETRIEVES ITEMS FROM THE REAR CARGO AREA. THE STRUTS BEGAN FAILING INTERMITTENTLY IN THE WINTER OF 2010. I COMPLAINED TO MY DEALERSHIP, BUT THE LIFTGATE WORKED FOR THEM, SO THEY WOULD GREASE THEM. IN THE WINTER OF 2011, LIFTGATE STRUTS QUIT WORKING. THE STRUTS DON'T WORK IN HOT AND COLD CLIMATES. I'VE SHOWN THIS TO MY DEALERSHIP AGAIN THIS YEAR AND THEY REFERRED ME TO TOYOTA CUSTOMER CARE. CUSTOMER CARE ISSUED A CASE NUMBER AND SAID THEY CAN'T HELP ME, BUT MY DEALERSHIP WOULD CONTACT ME. I NEVER WAS CONTACTED AND HAD TO CONTACT THEM MYSELF. THEY REFUSED TO REPLACE FOR FREE, BUT QUOTED ME AN OUTRAGEOUS AMOUNT. I HAVEN'T REPLACED THE STRUTS YET. I HAVE 3 YOUNG CHILDREN WHICH COULD BE SERIOUSLY INJURED BY THE LIFTGATE FALLING. IT HAS ALREADY BUMPED MY HUSBAND AND I IN THE HEAD. *JB