2009 TOYOTA SIENNA Complaints

BOUGHT MY 09 SIENNA NEW. AT 28,000 MILES, HAD TO HAVE THE RACK AND PINION STEERING SHAFT REPLACED DUE TO LEAKING. AT ROUND 60,000 MILES, INFORMED ONCE AGAIN THAT MY RACK AND PINION STEERING SHAFT IS LEAKING AND WILL NEED REPLACED AT A PRICE OF $1,300.00. HOW CAN A CAR THAT WE AVERAGE LESS THAN 8,000 MILES A YEAR GO THROUGH STEERING SHAFTS LIKE THIS?

THERE IS A CURRENT RECALL ON THE PASSENGER POWER SLIDING DOOR CABLES THAT ARE KNOWN TO BREAK ON VEHICLES FROM 2004 TO 2007. HOWEVER, THIS MODEL RANGES FROM YEAR 2003 TO 2010. OUR PASSENGER SIDE POWER SLIDING DOOR CABLE BROKE IN 2015 WHILE ON AN INCLINE WHICH SLAMMED SHUT ALMOST CRUSHING OUR 13 YEAR OLD. THE DRIVER'S SIDE POWER SLIDING DOOR CABLE BROKE IN 2017. ONCE THEY BREAK, YOU CANNOT OPEN THE DOOR. THIS ISSUE IS A SAFETY HAZARD WHEN IT BREAKS AND IS A SAFETY HAZARD AFTER IT BREAKS AS THERE IS NO WAY TO EXIT THE VEHICLE. THE RECALL NEEDS TO BE EXTENDED TO THE FULL YEARS OF THIS MODEL VAN AS THERE ARE MULTIPLE OWNERS REPORTING THE SAME ISSUE. BOTH CABLES BROKE WHILE THE VEHICLE WAS STATIONARY ON A CITY STREET.

CABLE SNAPPED ON 2009 TOYOTA SIENNA SLIDING DOOR WHILE OPENING IT. DOOR CANNOT OPEN OR CLOSE, EVEN WITHOUT POWER.

BOTH SLIDING DOOR CABLES HAVE BROKEN UNDER NORMAL USE AND WERE PREVIOUSLY REPLACED BY TOYOTA. THE GENUINE TOYOTA REPLACEMENT CABLE ON THE DRIVER SIDE HAS BROKEN A SECOND TIME, INCLUDING DAMAGING THE MOTOR ASSEMBLY. THE DOOR DOES NOT OPEN OR CLOSE PROPERLY AND TEMPORARILY TRAPPED MY DAUGHTER INSIDE WHO DID NOT KNOW HOW TO OPEN THE DOOR BESIDES USING THE DOOR OPEN BUTTONS AND HANDLE. ONE DAUGHTER WAS STANDING OUTSIDE THE VEHICLE WHEN THE CABLE SNAPPED AND IT NEARLY CUT HER NECK (IT CAME ABOUT 2 INCHES FROM HER NECK WHEN IT SNAPPED OUT OF THE TRACK). THIS IS A KNOWN ISSUE AT TOYOTA WHERE THE PLASTIC COATING BREAKS ALLOWING THE CABLE TO RUST. HAVING INOPERATIVE OR IMPROPERLY OPERATING DOORS CREATES A SIGNIFICANT SAFETY RISK, INCLUDING VEHICLE ENTRAPMENT AND INABILITY TO ENTER/EGRESS FROM THE NON-TRAFFIC SIDE OF THE ROADWAY. *TR

2009 TOYOTA SIENNA, DRIVERS SIDE REAR PASSENGER DOOR CABLE BROKE AND INITIALLY LEFT THE DOOR IN THE OPEN POSITION IN A MALL PARKING LOT. ONCE CLOSED MANUALLY TO TRAVEL HOME, THE DOOR WAS LEFT JAMMED IN THE CLOSED POSITION UNTIL WE ARRIVED HOME. I HAD TO CUT THE CABLE ASSEMBLY OUT TO SIMPLY REMOVE THE SAFETY HAZARD FOR MY 3 YOUNG DAUGHTERS. ATTEMPTED TO HAVE THE DOOR REPAIRED AT A LOCAL SHOP WHICH WAS UNABLE AND CHECKED WITH TOYOTA THEMSELVES. TOYOTA'S RESPONSE WAS THAT THE NEW CABLE/MOTOR ASSEMBLY WAS UPGRADED AND ONLY AVAILABLE THROUGH TOYOTA FOR $1300(+LABOR), I CONTACTED TOYOTA CORPORATE WHO HELPED MINIMALLY WITH THE BILL TO GET IT FIXED. STILL COSTS ME OVER $1100 TO GET A FUNCTIONING DOOR AND REMOVE A HUGE SAFETY CONCERN ON A VEHICLE WHERE I PAID INITIALLY FOR THE FEATURE.

THE RUBBER FROM BACK DOOR MELTED SINCE I LIVE IN TROPICAL ISLAND AND THERE IS A LOT OF HEAT. THE PLASTIC BASE FOR THE ANTENA BROKE, I GUES THE HEAT CRACKED THE PLASTIC BASE, AND THE CELL CHARGER DOESN'T WORK, THOUGH I HAVE HARDLY USED IT. I SEEMS LIKE IT GETS OUT OF POSITION EASILY. OVERALL, THE PLASTIC FEATURES ARE GIVING ME A HARD TIME. I LOVE MY SIENNA AND IT'S IN VERY GOOD CONDITION, BUT THESE PROBLEMS DON'T HAVE TO DO WITH USE.

CABLES FOR BOTH SLIDING DOORS HAVE SNAPPED. NOW ONE OF THE DOORS IS STUCK COMPLETELY SHUT AND NO LONGER USABLE. THERE WAS A CONSUMER PROTECTION PROGRAM IMPLEMENTED BY TOYOTA TO FIX THIS EXACT PROBLEM, BUT IT ONLY COVERS TOYOTA SIENNAS MANUFACTURED FROM 2004 TO 2007. DEALER SAYS OUR CAR IS NOT COVERED AND WILL NOT FIX IT. EVEN THOUGH DOOR IS NOT USABLE WHICH CREATES A MAJOR SAFETY HAZARD IN THE EVENT OF A CAR ACCIDENT AND NEED FOR PASSENGERS TO QUICKLY BE ABLE TO GET OUT OF CAR. THIS IS A VERY COMMON PROBLEM WITH THIS VEHICLE THAT HAS BEEN WIDELY REPORTED ON THE INTERNET.

TAKATA RECALL ! I WAS DRIVING TOYOTA SIENNA ON LOCAL STREET IN BOCA RATON WHEN CAR HAD UNEXPLAINED ACCELERATION. CAR STRUCK A TREE WHICH CAUSED THE AIR BAGS TO REACT. I HAD AIRBAGS STUFFING IN MY LUNGS WITH CONTUSION AND IN MY INTESTINES. MY SON HAD A BAD CONTUSION ON RIGHT SIDE FROM SIDE AIRBAG. MY WIFE HAD TO SPEND 17 DAYS IN A HOSPITAL BECAUSE CONTUSION ON LUNGS AND MULTIPLE BONES. THE FORCE NOT HER OUT OF HER SEAT ON FLOOR. HER SEAT BELT CUT INTO HER ABDOMEN. SHE ALMOST DIED FROM INJURIES AND INCOMPETENT MEDICAL CARE. MY DAUGHTER WAS SAVED FROM SEVERE INJURY BECAUSE THE SIDE AIRBAG DID NOT FUNCTION. THIS WAS A TERRIBLE HOLIDAY GIFT. *TR

THE RIGHT HAND SLIDING DOOR CABLE SNAPPED WHILE CHILD WAS OPENING DOOR IN PARKED CAR. LUCKILY NO INJURIES. HOWEVER, THE COMPANY HAS EXTENDED WARRANTY FOR MODEL YEAR 2004-2007, NOT LATER MODEL YEARS. CORRECTIVE ACTION SHOULD BE COVERED FOR ALL MODEL YEARS.

THIS IS THE SECOND TIME IN LESS THAN A YEAR THAT THE SLIDING DOOR CABLE HAS RUSTED AND SNAPPED MAKING MY DOOR UNUSABLE. MY 4 YEAR OLD AUTISTIC SON WAS STANDING OUTSIDE THE DOOR AND THE CABLE WENT SNAPPING AND FLYING BEFORE EVENTUALLY JAMMING UP THE MOTOR. IT WAS TERRIFYING. I HAD THE SAME INCIDENT HAPPEN WITH THE DRIVERS SIDE DOOR THIS YEAR. THIS CAR HAS 88K AND HAS HAD BOTH REPLACED FOR RUSTING THROUGH AND SNAPPING. WHAT IF THIS CABLE WHIPPED AND HIT MY CHILD? WE WERE LUCKY THIS TIME. WHEN WILL SOMEONE TAKE THIS ISSUE SERIOUSLY.