2009 TOYOTA SIENNA Complaints

View complaints related to 2009 TOYOTA SIENNA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 200 complaints submitted for the 2009 TOYOTA SIENNA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 TOYOTA SIENNA
    - WEST BEND, WI

    THE CABLE FOR THE PASSENGER POWER SLIDING DOOR BROKE AND NOW THE DOOR IS INOPERABLE. TOYOTA HAS A WARRANTY ENHANCEMENT PROGRAM IN PLACE FOR THIS EXACT PROBLEM, HOWEVER IT ONLY COVERS THROUGH THE 2007 MODEL YEAR. VERY FRUSTRATING THAT NOTHING CHANGED WITH THE PART ON THE 2009 MODEL YEAR AND IT IS NOT COVERED.

    Source: NHTSA WEB SITE
  • 2009 TOYOTA SIENNA
    - TUCSON, AZ

    WHEN IT IS COLD OUTSIDE, THE REAR HATCH WILL NOT STAY OPEN. IT STARTS TO FALL CLOSED AND THEN ENGAGES THE AUTO-CLOSE FUNCTION AND WILL NOT STOP IF IT ENCOUNTERS A PERSON WHO HAPPENED TO BE STANDING GETTING THINGS INTO/OUT OF THE BACK. THIS IS WHEN THE VEHICLE IS STATIONARY.

    Source: NHTSA WEB SITE
  • 2009 TOYOTA SIENNA
    - DALLAS, TX

    THE REAR POWER DOOR LIFT STRUTS ARE FAILING, THEY AUTOMATICALLY CLOSE WITHOUT WARNING. VERY UN SAFE

    Source: NHTSA WEB SITE
  • 2009 TOYOTA SIENNA
    - CHICAGO, IL

    THE SLIDING SIDE DOORS' (BOTH) CABLES SNAPPED WITHIN 3 WEEKS OF EACH OTHER. EARLIER, AND WHILE STILL UNDER WARRANTY, THE LOCKING MECHANISMS FAILED TO WORK AND WOULD ALLOW THE DOOR TO OPEN ON ITS OWN WHILE I WAS DRIVING. THIS WAS VERY DANGEROUS. BOTH DOORS WERE FIXED BY THE TOYOTA DEALER AT NO COST TO ME. WHEN MY SIENNA HAD 118000 MILES THE PASSENGER SIDE SLIDING DOOR MADE A GRINDING TYPE NOISE AND THEN I HEARD A SNAP. THE DOOR'S CABLE SNAPPED. I IMMEDIATELY TOOK IT TO TOYOTA DEALER AND THEY SAID THAT EARLIER YEAR MODELS WERE COVERED AND REPAIRED BY TOYOTA AT NO COST TO THE OWNER. THEY WOULD FIX MINE FOR ABOUT $1,300 DOLLARS. I DID NOT HAVE THE MONEY AND THE DEALER MADE MY DOOR A "MANUAL" DOOR. THREE WEEKS LATER THE SAME EXACT SEQUENCE OF EVENTS OCCURED TO THE DRIVER'S SIDE SLIDING DOOR. NOW BOTH OF MY ELECTRIC SLIDING DOORS ARE "MANUALLY" OPERATED. IT WOULD COST ME $2,600 DOLLARS TO REPAIR BOTH DOORS. IF EARLIER YEAR TOYOTA SIENNA DOORS ARE COVERED BY AN EXTENDED WARRANTY AT NO COST TO THE CONSUMER, WHY IS MY SIENNA 2009 NOT COVERED BY THIS EXTENDED WARRANTY??? IT IS OVIOUS THAT IT IS A MANUFACTURER'S DEFECT AND AS SUCH THIS DEFECT SHOULD BE REPAIRED BY THE TOYOTA DEALER AT NO COST TO CONSUMER.

    Source: NHTSA WEB SITE
  • 2009 TOYOTA SIENNA
    - REEDY, WV

    THE CABLE IN BOTH REAR SLIDING DOORS SNAPPED IN TWO. THE DOORS ARE LATCHED CLOSED AND WILL NOT OPEN ELECTRONICALLY OR MANUALLY, REQUIRING ANY REAR PASSENGERS TO ENTER AND EXIT THROUGH THE FRONT PASSENGER DOOR AND CLIMB IN TO THE BACK SEATS. AGAIN, THE DOORS ARE CLOSED FAST AND WON'T OPEN USING EITHER MANUAL OR POWER MODES. I AM UNABLE TO TRANSPORT MY CHILDREN DUE TO SAFETY CONCERNS THAT IF WE WERE INVOLVED IN AN ACCIDENT I COULD NOT REMOVE THEM FROM THE CAR. WHILE THERE ARE SEVERAL INSTANCES OF THIS PROBLEM ON INTERNET CHAT FORUMS, TOYOTA IS NOT ADDRESSING THE PROBLEM. THE COST TO REPAIR ONE DOOR IS $1,700, MAKING THE REPAIR TOTAL FOR BOTH DOORS AN INCREDIBLE $3,400. I HAVE CONTACTED TOYOTA AND THERE IS NO RECALL OR HELP FOR THE REPAIR. THIS AMOUNT IS NEARLY THE MARKET WORTH OF THE TOTAL VEHICLE.

    Source: NHTSA WEB SITE
  • 2009 TOYOTA SIENNA
    - GREENWOOD, IN

    DRIVER SIDE PASSENGER AUTOMATIC DOOR CABLE SNAPPED. DOOR WILL AUTOMATICALLY SHUT BUT WILL NOT OPEN. 2100 TO FIX. OUR MODEL YEAR IS NOT INCLUDED FOR THE SAME ISSUE FOR THE CSP.

    Source: NHTSA WEB SITE
  • 2009 TOYOTA SIENNA
    - GREENWOOD, IN

    DRIVER SIDE AIRBAG LIGHT ALWAYS ON AND CRUISE CONTROL NOT WORKING DUE TO A STEERING POWER CABLE DAMAGE AND NEEDING REPLACED.

    Source: NHTSA WEB SITE
  • 2009 TOYOTA SIENNA
    - ERDENHEIM, PA

    DRIVER'S SIDE POWER BACK DOOR CABLE SNAPPED WHILE THE CAR WAS STATIONARY IN THE DRIVEWAY. PRESSED THE BUTTON TO OPEN DOOR AND HEARD THE SNAP. LATCH WORKS BUT DOOR WON'T OPEN UNLESS YOU OPEN IT MANUALLY. 76,000 MI. TOYOTA SIENNA '09. THERE IS CSP THAT COVERS THIS CABLE FOR 2004-2007 MODELS THAT WAS MADE IN 2012. THE CSP NEEDS TO BE UPDATED TO INCLUDE THE MORE RECENT MODEL VEHICLES AS THE PROBLEM STILL EXISTS. DEALERSHIPS ARE CHARGING $2400 TO REPLACE IT. THE AUTO DOORS WERE THE MAIN REASON I BOUGHT THIS VEHICLE. WITH AT LEAST ANOTHER YRS ON THIS VEHICLE LEFT, I AM EXTREMELY UPSET THAT THIS ISN'T COVERED. THIS IS NOT A USER ERROR.

    Source: NHTSA WEB SITE
  • 2009 TOYOTA SIENNA
    - STATEN ISLAND, NY

    PASSENGER SLIDE DOOR CABLE SNAPPED WHEN CLOSING THE DOOR. IT SNAPPED NEAR THE END OF THE GROVE WHERE THE DOOR SLIDES ON TO. THE OTHER END OF THE CABLE WHICH PULLS THE DOOR TO THE CLOSE POSITION IS NOT GOING IN SO THE SLIDING DOOR HAD TO BE FORCED TO BE CLOSED. EVENTUALLY, THIS CABLE WAS WINDED BACK INTO THE DOOR. HOWEVER, WITH THE OTHER END SNAPPED, THIS END WOULD NOT BE RELEASED FROM THE MOTOR AFTER A FEW TIMES OF OPENING AND CLOSING THE DOOR MANUALLY. THIS HAD CAUSED THE DOOR TO BE FULLY SHUT AND CLOSED. A FEW MORE PULLS ON THE DOOR HANDLE FROM THE OUTSIDE EVENTUALLY MADE A FEW BIG BANGS. THESE BANGS WERE A RESULT OF THE MOTOR PULLING THE REMAINING ATTACHED CABLE END TO SNAP AS WELL. NOW BOTH END OF THE CABLES ARE INSIDE THE DOOR/MOTOR. TOYOTA HAS A WARRANTY ENHANCEMENT IN REGARDS TO THIS DOOR ISSUE. HOWEVER, IT ONLY COVERS YEAR 2007 TO 2007. MINE IS A 2009. I SEE PLENTY OF PEOPLE POSTING ONLINE ABOUT THEIR 2008 AND 2009 SIENNA'S HAVING THIS SAME SLIDING DOOR CABLE ISSUE OF IT BEING SNAPPED. I CAN'T SEE WHY TOYOTA IS NOT COVERING THESE TWO YEARS. MY SIENNA WAS STATIONARY WHEN THIS HAPPENED.

    Source: NHTSA WEB SITE
  • 2009 TOYOTA SIENNA
    - SUGAR LAND, TX

    RUBBER COATING ON HANDLE ON TAILGATE DOOR LIFT MELTED. LEAVES FINGERS WITH BLACK GUNK ON THEM THAT IS VERY DIFFICULT TO WASH OFF WHENEVER OPENING THIS HATCH.

    Source: NHTSA WEB SITE