2005 TOYOTA SIENNA Complaints

PASSENGER AUTOMATIC DOOR FAILED THE SAME DAY THAT I PURCHASED A 2005 TOYOTA SIENNA. THE CABLE COULD BE SEEN HANGING OUT OF THE CAR. VERY CONCERNED THAT DOOR WILL FAIL AND HARM MY SMALL CHILDREN, BY NOT ALLOWING US OUT OF THE CAR IN AN EMERGENCY. *TR

(#1) WE PURCHASED A 2005 TOYOTA SIENNA XLE. WITHIN ONE WEEK OF OWNING THE CAR, THE DRIVER'S SIDE SLIDING DOOR WAS NOT WORKING. AUTOMATIC OPENER DID NOT WORK. I'M NOT SURE WHAT THE FIX WAS. ABOUT SIX MONTHS AGO THE DRIVER'S SIDE SLIDING DOOR, AGAIN, STARTED TO SOUND LIKE CRUMPLING ALUMINUM AND WITH A FEW MORE USES WOULD NOT OPEN ANY MORE. MY DAUGHTER AND SON COULD HAVE BEEN TRAPPED IF THAT WAS THE ONLY SIDE TO GET OUT. TOYOTA WANTED $1,800 TO REPLACE THE CABLE THAT MOVES THE DOOR AUTOMATICALLY BACK AND FORTH. THIS WAS AT APPROXIMATELY 46,000 MILES. (#2) AFTER A FEW YEARS OF OWNING THE CAR, THE DRIVER'S DOOR STARTED "CLICKING". IT WAS DETERMINED TO BE A FAULTY WELD. IT WAS FIXED AND ABOUT A YEAR LATER NOW IT IS "CLICKING" AGAIN. (#3) ABOUT THREE MONTHS AGO THEY HAD TO REPLACE THE REAR DOOR LIFTING MECHANISM. IT FAILED AND THE DOOR WAS LIKE A BIG WEIGHT WAITING TO CRASH DOWN. ANOTHER RECALL. HAD I KNOW THAT IN THE 30,000 TO 45,000 MILE RANGE THAT WE WOULD HAVE FOUR TIMES DOOR PROBLEMS, I WOULD NOT HAVE PURCHASED THIS CAR. I FEEL THAT IT IS POORLY MADE AND ENGINEERED AND REQUIRES A SERIOUS INVESTIGATION. IS THIS A NHSTA OR DCA ISSUE? *TR

BOTH OF MY SLIDING SIDE DOORS ARE STUCK SHUT. AFTER WASHING MY CAR TODAY I WENT TO THE MALL WITH MY 2 YEAR OLD. I WAS UNABLE TO OPEN EITHER DOOR AND INSTEAD HAD TO CRAWL IN BACK, THEN CARRY HIM OUT THROUGH THE FRONT PASSENGER DOOR. AFTER SHOPPING THE DOORS CONTINUED TO REMAINED STUCK. I LOCKED AND UNLOCKED DOORS BOTH MANUALLY AND WITH MY KEYLESS ENTRY. DOOR APPEARS UNLOCKED BUT WILL NOT OPEN. HAD TO PLACE MY CHILD IN FRONT SEAT, CLIMB IN BACK, THEN LIFT HIM TO THE BACK IN ORDER TO SECURE HIM IN HIS CAR SEAT. THIS HAS OCCURRED AT LEAST A DOZEN TIMES IN THE PAST, MOST OFTEN IN COLD WEATHER. HAVE HAD MECHANISM ON DRIVER SIDE SLIDING DOOR REPLACED ONCE, CONTINUES TO WORK SPORADICALLY. I HAVE THREE OTHER CHILDREN AND DON'T KNOW HOW I AM SUPPOSED TO GET ALL OF THEM IN AND OUT WITH THIS CONTINUING PROBLEM. *TR

I AM A 42 YEAR OLD PARTIALLY DISABLED MOTHER OF 3 CHILDREN UNDER 5 YEARS OLD. I WENT GROCERY SHOPPING ON THIS SUNDAY AS I DO EVERY WEEKEND. I HAD 2 SHOPPING CARTS FULL OF FOOD, AND AS EVERY GROCERY SHOPPING TRIP I HAVE ONE OF THE STORE EMPLOYEES HELP ME WITH MY CART TO THE HANDICAP PARKING SPOT AND HAND ME THE BAGS FROM THE SHOPPING CART TO ME TO THE TRUNK. THIS PARTICULAR SUNDAY I OPENED THE HATCH AND AS SOON AS IT WAS TO THE TOP I GRABBED THE BAG FROM THE 16 YEAR OLD SUMMER WORKER OF SHOPRITE OF BRANCHBURG NJ. AS I WAS PUTTING THE BAG IN THE TRUNK THE HATCH WAS CLOSING ME IN THE TRUNK. IF IT WASN'T FOR THE FAST RESPONSE OF THE SHOPRITE EMPLOYEE I WOULD HAVE BEEN CRUSHED, HURT EVEN MORE THAN I WAS OR EVEN KILLED! SHE GRABBED THE HATCH THAT HAD ME WEDGED IN THE BACK OF THE TRUNK, IT WAS ON MY BACK AND MY BELLY WAS ON THE BUMPER PART OF THE TRUNK. SHE HELD THE HATCH DOOR AND EVEN PULLED IT UP A LITTLE BIT SO I COULD FALL TO MY KNEES TO GET OUT OF THE TRUNK. I HAVE 4 RUPTURED/HERNIATED DISCS IN MY LOWER BACK AND ONE IN MY NECK. WHEN THIS HAPPENED I CONTORTED MYSELF TO DROP TO MY KNEES AND TWIST MY HEAD TO GET OUT, I FELL TO THE GROUND. I HAD BRUISES ON MY BACK AS WELL AS SCRATCH MARKS! THANK GOD FOR THAT EMPLOYEE! I WOULD BE DEAD! THIS HAPPENED OUT OF THE BLUE, NEVER HAPPENED BEFORE. MY GOD WHY DID YOU NOT RECALL THIS PROBLEM WITH THE 2005 TOYOTA???? WHAT IF SOMEONE WAS NOT WITH ME! WHAT IF MY DAUGHTER (S) WERE WITH ME? I AM STILL IN MORE PAIN FROM THE HATCH CLOSING IN ON ME! I HAVE NOT USED MY TRUNK SINCE THIS INCIDENT AND HAVE A VEHICLE FULL OF MY CHILDREN'S THINGS SINCE I CAN NOT USE MY TRUNK - I HAVE NOT BEEN ABLE TO LOOK INTO REPAIRS AS I HAVE NO ONE TO WATCH MY CHILDREN WHILE I BRING TO TOYOTA TO GET REPAIRED! SHAME ON YOU FOR NOT INFORMING TOYOTA OWNERS ! *TR

TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER SIDE SLIDING DOORS WILL NOT OPEN. SHE HAS BEEN COMPLAINING ABOUT THE SLIDING DOORS WORKING INTERMITTENTLY SINCE SEPTEMBER OF 2006. WHEN SHE TOOK THE VEHICLE TO THE DEALER, THE DOORS WOULD OPEN. WHEN THE CONTACT MADE ANOTHER ATTEMPT TO OPEN THE DOORS BEFORE LEAVING THE DEALER, THEY WOULD NOT OPEN AGAIN. SHE WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY; HOWEVER, THE CONTACT BELIEVES THAT WHEN SHE FIRST BEGAN TAKING HER VEHICLE IN FOR THIS FAILURE, IT WAS STILL UNDER WARRANTY. THE CURRENT MILEAGE WAS 60,734 AND THE FAILURE MILEAGE WAS UNKNOWN.

THE HATCH STRUT ON MY 2005 TOYOTA SIENNA FAILED AND THE HATCH WILL NO LONGER STAY OPEN. THIS COULD HAVE CAUSED SERIOUS INJURY TO MYSELF OR ANY OF MY FAMILY SHOULD IT HAVE JUST DROPPED ON US. NO ONE WAS INJURED, BUT IN RESEARCHING THIS ITS SEEMS IT IS VERY COMMON AND SHOULD THEREFORE BE A RECALL. MY CAR IS 3YEARS 4 MONTHS OLD AND THIS FAILURE SHOULD NOT HAVE OCCURRED THIS EARLY. *TR

2005 TOYOTA SIENNA. LIFTGATE WILL NOT STAY OPEN OR CLOSED USING THE REMOTE. STRUTS HAVE BEEN REPLACED (TWICE) BY THE DEALER. THE PROBLEM STILL EXISTS. THEY DID EXTEND THE WARRANTY TO DEAL WITH THIS KIND OF PROBLEM, BUT WILL ONLY FIX IT IF THE STRUT WAS CAUSING THE PROBLEM. THEY "THINK" IT MAY BE THE MOTOR, BUT REALLY DON'T KNOW. *TR

I RECENTLY PURCHASED A 2005 TOYOTA SIENNA (USED) AND AFTER A FEW DAYS OF OWNING THE MINI VAN THE MANUAL REAR HATCH DOOR DID NOT REMAIN ELEVATED AS IT HAD PREVIOUSLY DONE AND WAS DESIGNED TO DO. THE DOOR, WHICH IS HEAVY, SIMPLY FELL DOWN AND BUMPED ME. I DETERMINED THAT THE FAILURE WAS THE STRUTS (REAR LIFTGATE STRUTS) AND I PROCEEDED TO GET PART QUOTES FROM VARIOUS LOCAL TOYOTA PARTS DEPARTMENTS RANGING FROM $200-$700 (SEEMED A HIGH RANGE...AND I WAS NEVER INFORMED OF A SERVICE BULLETIN THAT WAS ISSUED). I NEXT DID SOME SEARCHES ON THE INTERNET AND FOUND THAT THIS DEFECT WAS A RECURRING ISSUE WITH THE TOYOTA SIENNA AND THAT TOYOTA HAD ISSUED A BULLETIN AND EXTENDED THE WARRANTY TO COVER THIS ITEM. UPON RECEIVING RESISTANCE FROM LOCAL TOYOTA DEALERSHIPS TO COVER THIS WORK UNDER WARRANTY, I CALLED TOYOTA HEADQUARTERS TO MAKE A COMPLAINT. I THEN MADE AN APPOINTMENT AT KINGS TOYOTA IN CINCINNATI, OH AND MADE THEM AWARE OF THE SPECIFIC ISSUE, WARRANTY, ETC AND BROUGHT THE CAR IN ABOUT 4 DAYS LATER FOR MY SCHEDULED APPOINTMENT. AFTER DROPPING OFF THE VEHICLE, I RECEIVED A CALL BACK THAT THEY DID NOT HAVE THE PARTS IN-STOCK (EVEN THOUGH I HAD MADE THE APPOINTMENT SPECIFICALLY FOR THIS WARRANTY ITEM, AND ALSO INFORMED THEM WHEN I DROPPED OFF THE CAR OF EXACTLY WHAT PARTS AND WORK WAS NEEDED). I WANTED TO MAKE NHTSA AWARE OF THE SEEMING RESISTANCE / DELAYS OF TOYOTA TO FIX THIS ISSUE WITH MY VEHICLE. FORTUNATELY, I CAUGHT THE REAR DOOR BEFORE IT HIT ME VERY HARD, BUT IF A CHILD OR SMALLER PERSON WOULD HAVE BEEN UNDERNEATH, IT COULD CAUSE SERIOUS INJURY DUE TO THE LARGE WEIGHT OF THE DOOR. THANKS VERY MUCH FOR YOUR TIME. *TR

THIS WINTER I NOTICED A HISSING SOUND COMING FROM ONE OF THE STRUTS THAT LIFTS THE HATCH TO MY 2005 TOYOTA SIENNA. THEN, SEVERAL DAYS LATER, THE HATCH OPENED AND THEN SLAMMED DOWN ON MY HEAD AND CONTINUED TO DROP. FROM THEN ON, THE HATCH OPENS WHEN THE BUTTON IS PUSHED BUT DOES NOT STAY OPEN ON ITS OWN, BUT INSTEAD DROPS ON THE HEAD OF ANYONE IN THE WAY. VERY DANGEROUS. THE HATCH IS CRUSHINGLY HEAVY. VAN IS LESS THAN 3 YEARS OLD, BUT OUT OF WARRANTY BECAUSE IT'S PAST MILEAGE CUT OFF. IS A HATCH EVEN AFFECTED BY MILEAGE?! TOYOTA REPAIR COSTS ABOUT $600!! THIS IS A SAFETY ISSUE AND HAS HAPPENED TO MANY TOYOTA SIENNAS. TOYOTA SHOULD STEP UP AND RECALL! *TR

SERIOUS UNEVEN WEARING OF TIRES. FLAT AT INNER SHOULDERS BUT NORMAL AT CENTER AND OUTER SHOULDERS FOR ALL THE FOUR TIRES. *TR