2010 TOYOTA TACOMA Complaints

REGARDING RECALL # 14V-604. TOOK VEHICLE IN FOR INSPECTION ON NOV 8, 2016 AT BIG ISLAND TOYOTA, LOCATED IN KAILUA KONA, HI. DEALERSHIP SAID TRUCK FAILED INSPECTION. SAID REPLACEMENT PARTS WOULD ARRIVE IN SIX TO EIGHT MONTHS. SEEMS UNREASONABLE AMOUNT OF TIME TO REPAIR A DEFECTIVE VEHICLE.

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION). THE VEHICLE WAS INSPECTED SEVERAL TIMES AND THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. IN ADDITION, THE DEALER KEPT STATING THAT THE PART DID NOT NEED TO BE REPLACED. UPON STARTING THE VEHICLE, THERE WAS AN ABNORMAL NOISE AND THE SUSPENSION WAS UNSTABLE FOR MONTHS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE VIN WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V148000 (TIRES). THE MANUFACTURER WAS TO CHECK WITH THE DEALER TO DETERMINE WHEN THEY WOULD BE ABLE TO PROVIDE A REPAIR SOLUTION FOR THE LEAF SPRING ASSEMBLY AND ALSO WHEN THE SECOND RECALL MAY BE PERFORMED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I WAS NOTIFIED IN EARLY 2015 (NOT SURE OF THE ACTUAL DATE) OF A PENDING RECALL NHTSA# 14V604 OR TOYOTA # E02 REGARDING A PROBLEM WITH REAR SUSPENSION LEAF SPRING ASSEMBLIES. I RECEIVED A SECOND LETTER(IN 2015) ABOUT THE SAME ISSUE NOTING THAT A SOLUTION WILL BE IN PLACE IN EARLY 2016. I HAVE NOT HEARD FROM TOYOTA REGARDING THIS ISSUE IN 2016 YET THE ISSUE RECALL IS STILL ACTIVE ON THE NHTSA DATA BASE. AT THIS TIME, I HAVE NOT HAD AN INCIDENT WITH MY VEHICLE BUT AM DISAPPOINTED THAT TOYOTA HAS BEEN SO DELIBERATE IN FIXING THE PROBLEM. THAT IS MY COMPLAINT.

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 10/18/16*LJ

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I RECEIVED A RECALL FOR LEAF SPRINGS (URGENT SAFETY RECALL)14V-604. CALLED COX TOYOTA IN BURLINGTON NC AND THEY SAID THEY WOULD CALL BACK WHEN THE PARTS CAME IN. I CALLED BACK TWO WEEKS LATER AND WAS TOLD THE PARTS ARE ON BACK ORDER AND THAT THEY WOULD CALL WHEN THE PARTS CAME IN. CALLED BACK ANOTHER TWO OR THREE WEEKS AND GOT THE SAME ANSWER. IT IS NOW GOING ON 3 MONTHS AND I STILL HAVE NOT HEARD FROM COX TOYOTA IN BURLINGTON,NC. LEAF SPRINGS ARE VERY EASILY FIXED. WHAT IS THE DEAL WITH COX TOYOTA. NOTE: WE TAKE OUR TOYOTA PRIUS AND TRUCK FOR SERVICE AT THIS DEALERSHIP. PLEASE HELP ME I DON'T KNOW HOW TO GET THEM TO FIX THIS RECALL? AND DO I HAVE TO GO TO THEM?

NHTSA RECALL 14V-604. DEALER CHECKED OUT VEHICLE 6/28/2016, ADVISED ME THAT PARTS WOULD NEED TO BE ORDERED TO COMPLETE REPAIR; AND THEY WOULD CALL ME. I CALLED THE DEALER 7/18/2016, AND WAS TOLD PARTS NOT ARRIVED YET. STILL NO CALL 7/25/16. TOYOTA ROCKWALL, ROCKWALL, TX 469 402-1300. THEY ARE DRAGGING THEIR FEET.