2010 TOYOTA TACOMA Complaints

WHILE DRIVING IN TOWN, THE STEERING WHEEL SLID FORWARD,ALMOST INTO DASH. CHECKING TELESCOPIC LOCK,AND TILT LEVER TO SEE IF SECURE. PULLED BACK ON STEERING WHEEL TO OUT POSITION,THE STEERING COLUMN COMPLETELY PULLED APART AND FELL INTO MY LAP. UPDATED 10/16/12*LJ *TR

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

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT WAS DRIVING 35 MPH AND MAKING A SLIGHT LEFT TURN WHEN ALL OF THE TENSION IN THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT EXPERIENCED DIFFICULTY IN CONTROLLING THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHO INSPECTED THE FAILURE AND ADVISED THE CONTACT THAT THEY NEEDED TO REPLACE THE STEERING ASSEMBLY, COLUMN, AND SPIRAL CABLE. IN ADDITION, THE VEHICLE WOULD ALSO NEED TO HAVE A WHEEL ALIGNMENT PERFORMED. THE MANUFACTURER WAS NOTIFIED AND A CLAIM WAS FILED. THEY OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 41,144. PHONE LOG (15-OCT-2012): MR. HONG SAID THAT THE STEERING WHEEL TURNED FREELY BUT THERE WAS NO VEHICLE STEERING CONTROL. HE WAS NOT SURE WHAT ACTUALLY FAILED IN THE STEERING COLUMN. HE SAID THAT HE IS THE ORIGINAL OWNER, THAT THERE WAS NO PRIOR ACCIDENT WITH THE VEHICLE, AND THAT THERE WERE NO PRIOR REPAIRS THAT REQUIRED DISASSEMBLY OF THE STEERING WHEEL OR THE STEERING COLUMN.

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS BEING BROUGHT TO A STOP, THERE WAS A THUMP THAT CAME FROM THE DRIVE SHAFT. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE SLIP JOINT AND THE DRIVE SHAFT BEARING SUPPORT JOINT WERE CAUSING THE FAILURE. THE DEALER ALSO STATED THAT THIS WAS A KNOWN FAILURE, BUT THE MANUFACTURER HAD NOT FOUND A CORRECTION TO THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THE SLIP JOINT SHOULD NOT COME APART, BUT IT COULD CAUSE THE DRIVE SHAFT TO FAIL AND NEED TO BE REPLACED. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 23,590....UPDATED 10/19/12 *BF UPDATED 10/25/2012 *JS

THIS IS A FOLLOW-UP TO ODI NUMBERS 10444039 & 10444967. AFTER MUCH WORK ON MY PART, A TOYOTA FACTORY REPRESENTATIVE EXAMINED THE VEHICLE IN QUESTION ON THREE SEPARATE OCCASIONS. THE FACTORY REPRESENATIVE WAS ABLE TO REPRODUCE THE OCCURENCE TWICE. THE SOLUTION OR GUESS AT THE TIME, WAS TO REPLACE THE AUTOMATIC TRANSMISSION. THIS WAS DONE ON 3/12/12. THE PROBLEM STILL OCCURS. I HAVE EXPERIENCED AND DOCUMENTED THE OCCURRENCE OVER 150 TIMES SINCE DECEMBER 2010. LAST CONTACT WITH THE TOYOTA EXECUTIVE BRANCH DEEMED THE VEHICLE TO BE OPERATING AS "DESIGNED". FINAL OUTCOME WAS MADE AFTER FINDING ANOTHER VEHICLE (JUST ONE) LIKE MINE IN THE STATE OF VIRGINIA. THAT VEHICLE WAS TAKEN OUT AND DRIVEN BY A FACTORY REPRESENTATIVE. THAT VEHICLE ALSO SHUDDERED WHILE BREAKING TO AND MAINTAING THE SPEED OF 20MPH. FINAL ANALYSIS/ANSWER WAS THAT THE COMPUTER HAD A PROBLEM WITH OPEN AND CLOSED LOOPS AND A TEMPERATURE INVOLVING 138 DEGREE'S. NO FURTHER SOLUTIONS WERE OFFERED; VEHICLE "OPERATING AS DESIGNED". AS OF THIS DATE THE VEHICLE IN QUESTION HAS LESS THEN 19,000 MILES AND THE FOLLOWING WORK HAS BEEN DONE IN AN ATTEMPT TO RECTIFY THAT OCCURENCE "OPERATING AS DESIGNED"; 1) FRONT ROTORS GROUND TWICE 2) A NEW TRANSMISSION WAS INSTALLED 3) NEW ROTORS WERE PLACED ON THE VEHICLE TO REPLACE THE GROUND ONES. TWO LINKS THAT DO WORK FOR ANYONE HAVING PROBLEMS ARE LISTED BELOW: [XXX] (CUSTOMER RETENTION [XXX]) [XXX] (PRESIDENT & COO [XXX]) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

SHORTLY AFTER I PURCHASED THE ABOVE VEHICLE ON JUNE 17, 2010 I WAS IN A SHOPPING CENTER PARKING LOT WHEN SUDDENLY THE ENGINE RACED TO A VERY HIGH SPEED AND I HAD TO QUICKLY PLACE THE TRANSMISSION IN NEUTRAL TO AVOID LUNGING FORWARD. I CALLED THE TOYOTA DEALER WHERE I PURCHASED THE VEHICLE AND THEY TOLD ME TO BRING IT IN WHICH I IMMEDIATELY DID. WITHOUT PERFORMING ANY CHECKS ON THE VEHICLE THE SERVICE MANAGER AND I WENT FOR A DRIVE AND HE CONCLUDED IT WAS THE MANNER I WAS MOVING MY FOOT FROM THE ACCELERATOR PEDAL TO THE BRAKE PEDAL THAT CAUSED IT TO OCCUR. FOR A WHILE I WAS SATISFIED WITH HIS ANSWER BUT ON ANOTHER OCCASION ABOUT A YEAR AGO THE SAME THING HAPPENED AND I THOUGHT I HAD SUBCONSCIOUSLY DID THE SAME THING WITH MY FOOT TO CAUSE THE PROBLEM. HOWEVER THIS PAST THURSDAY I WAS AGAIN STOPPED AT AN INTERSECTION AND THE ENGINE SUDDENLY WENT INTO FULL THROTTLE AND MY FOOT WAS NOWHERE NEAR THE ACCELERATOR PEDAL. ONCE AGAIN I HAD TO QUICKLY PLACE THE TRANSMISSION IN NEUTRAL IN ORDER TO AVOID MOVING INTO THE INTERSECTION AND CAUSING AN ACCIDENT. *JB

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE DEVELOPED A LOUD NOISE IN THE DIFFERENTIAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE OCCURRENCE WAS NORMAL FOR THE DIFFERENTIAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS STATED AS PERFORMING ACCORDING TO STANDARDS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 34,000 AND THE CURRENT MILEAGE WAS 44,000.

SINCE THIS VEHICLE HAD 5000 MILES ON IT I HAVE HAD CLUTCH ISSUES. HAS BEEN IN THE SHOP 5 TIMES FOR CLUTCH ISSUES AND IS CURRENTLY IN THE SHOP NOW. THE CLUTCH IS BURNING UP, THOUGHT THE TRUCK WAS GOING TO CATCH FIRE A FEW WEEKS AGO. THERE HAS BEEN A TSB ON THIS ISSUE AND THEY REPLACED EVERYTHING ON THE LAST SERVICE. IT HAS FAILED AGAIN WITH ON 3,000 MILES ON THIS NEW CLUTCH. THE VEHICLE IS A LITTLE OVER 1 YEAR OLD AND CURRENTLY HAS 23,000 MILES ON IT. TOYOTA IS GIVING ME THE RUN A ROUND AND NOW WANTS ME TO PAY FOR WARRANTY WORK. I HAVE REPEATEDLY TOLD THEM THEY HAVE A WEAK DESIGN CLUTCH, MADE FOR A 2 WHEEL DRIVE VEHICLE IN A 4X4 TRUCK. WE THINK THE CLUTCH SLIPPED SO MUCH A FEW AGO IT REALLY DID CATCH FIRE, IT SMOKED FOR 10 MINUTES AFTER I TURNED THE TRUCK OFF. I HAVE FILED WITH THE HOUSTON BBB AND FILED WITH TOYOTA. I NEED HELP *JS

CORRECTION TO OID ID#1044518 OCCURS WHILE BRAKING AND REACHING 20MPH...... SEVERAL MONTHS AFTER PURCHASING MY NEW VEHICLE (PURCHASED 8/2010) I STARTED TO NOTICE A SHUDDER THROUGH THE FLOOR BOARD AND STEERING COLUMN. THE SHUDDER OCCURRED SPORATICALLY AND ALWAYS WHILE BRAKING AND REACHING THE SPEED OF 20MPH. IT REMINDED ME OF DRIVING OVER THE RUMBLE STRIPS CUT ALONG FREEWAYS AND PRIOR TO TOLL BOTHS. THE SUDDER OCCURS ON UPGRADES, DOWNGRADES, TURNS, AND FLAT ROADWAYS. A TOYOTA DEALERSHIP HAS WORKED ON THE VEHICLE SEVERAL TIMES AND BEEN UNABLE TO LOCATE THE PROBLEM. I HAVE BEEN TOLD THAT THE DEALERSHIP CANNOT REPRODUCE THE INCIDENT AND THAT THE VEHICLE IS "OPERATING AS DESIGNED". DAVE ZELLERS (CUSTOMER RETENTION FOR TOYOTA) ASSISTED IN MY COMPLAINT AND IN THE END REFUNDED $890.00 AS A SIGN OF GOOD FAITH (EXTENDED WARRANTY PRICE). TOYOTA HAS GROUND THE FRONT DISKS ON TWO SEPARATE SERVICE OCCASIONS STATING THEY WERE NOT FLAT. THEY HAVE CUT MORE METAL FROM THE FRONT DISKS THAN I HAVE USED WITH ONLY 14,000 PLUS MILES ON THE VEHICLE. THE PROBLEM STILL EXISTS. I NOW BELIEVE THERE IS A FLUID RESTRICTION IN THE TRANSMISSION OR A PROBLEM IN THE DRIVE TRAIN. ONCE THE INCIDENT STOPPED WHEN I PLACED THE TRANSMISSION INTO NEUTRAL. I HAVE RECORDED THE INCIDENTS AND THEY HAVE OCCURRED AT LEAST 106 TIMES AND ARE STILL HAPPENING. TOYOTA HAS MORE OR LESS WRITTEN MY COMPLAINTS OFF CLOSING OUT MY LAST COMPLAINT NUMBER FILED AT THE CUSTOMER SERVICE LINE. THIS VEHICLE IS A 4 CYLINDER 2WHEEL DRIVE. *TR

BOUGHT MY 2010 TACOMA USED. DID NOT OBSERVE ANY ISSUES DURING LONG TEST DRIVE. VERY NEXT DAY BEGAN TO NOTICE AUTO TRANSMISSION NOT FINDING CORRECT GEAR AFTER SLOWING THEN MAKING A TURN; DOES NOT HAPPEN WHEN TRUCK IS BROUGHT COMPLETELY TO REST WITH PAUSE BEFORE THE TURNS. I ALSO NOTICE TRANSMISSION SHUDDER AT TIMES WHEN SLOWING IN STRAIGHTLINE; FEELS SAME AS CLUTCH SLIP / STALL WITH MANUAL TRANS IF GEAR TOO HIGH FOR SPEED. AND MY TRANSMISSION DOWNSHIFTS TOO DEEP WHEN I BRAKE MEDIUM HARD GOING DOWNHILL. I HAVE BEGUN TO MANUALLY SHIFT DURING TURNS WITHOUT STOPS. HAD DEALER INSPECT TRANSMISSION FLUID & SYSTEM AT FIRST OIL CHANGE AND DISCUSSED OBSERVATIONS WITH SERVICE TECH. WAS TOLD MINE IS FINE, OPERATING NORMALLY, & THAT THESE TRANSMISSIONS ARE HYPER-ACTIVE. BEGINNING TO THINK MY TOYOTA SELECTION WAS A MISTAKE. DOES ANYONE MAKE A TROUBLE-FREE VEHICLE THESE DAYS? *TR