2010 TOYOTA TACOMA Complaints

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) WE RECENTLY PURCHASED A NEW 2010 TOYOTA TACOMA. ON ITS FIRST LONG DISTANCE TRIP, WITH LESS THAT 2000 MILES ON THE VEHICLE AND BARELY A MONTH OLD, THE REAR FACTORY INSTALLED HIGH PERFORMANCE BILSTEIN REAR SHOCKS GOT SO HOT THAT THE OIL SPRAYED OUT OF THE TOP SEAL MELTING THE BOOTS AND GETTING THEM SO HOT THE PLASTIC MATERIAL DRIPPED DOWN AND COATED THE CONNECTION TO THE REAR AXLE. THE SHOCKS COMPLETELY FAILED AT THAT POINT. WHEN I TOOK IT INTO TOYOTA OF ORANGE, IN ORANGE CALIFORNIA WHERE WE PURCHASED THE VEHICLE, THEY INFORMED ME THERE WAS A BULLETIN OUT ON THE REAR SPRINGS. THEY REPLACED BOTH THE SPRINGS AND THE SHOCKS. I HAVE WRITTEN THEM SEVERAL TIMES TO FIND OUT WHETHER THE SHOCKS WERE FAULTY, OR IF IT WAS A REAR SPRING ISSUE, OR JUST A POOR DESIGN WITH THE VEHICLE, BUT HAVE NOT HEARD BACK FROM THEM TO DATE. THIS IS A SERIOUS SAFETY CONCERN FOR THE VEHICLE IS UNSTABLE WHEN THE SHOCKS FAILED. WE ARE TRYING TO GET AN ANSWER AS TO WHY THIS VEHICLE, WITH BOTH FACTORY INSTALLED OFF-ROAD AND TOW PACKAGES, FAILED WITH ONLY A COUPLE HUNDRED POUNDS IN THE BED. IT MAY BE A REAL SERIOUS SAFETY PROBLEM IF THIS OCCURS WHEN WE HAVE A LOAD IN THE BED OR A PULLING A TRAILER. ALSO, YOU MAY WANT TO CONTACT TOYOTA AND FIND OUT WHY THIS HAPPENED. IF IT IS A SYSTEMIC PROBLEM WITH THIS VEHICLE, THERE SHOULD BE A RECALL OUT AND NOT JUST A BULLETIN TO PREVENT SOMEONE FROM GETTING SERIOUSLY INJURED. OUR CONTACT AT TOYOTA OF ORANGE IS ARLENE HOPKINS [XXX]; THE DEALERSHIP IS LOCATED AT 1400 N. TUSTIN AVE, ORANGE, CA 92865. SHE HAS NOT EMAILED A RESPONSE TO OUR CONCERNS AND IT HAS BEEN OVER ALMOST TWO WEEKS. THE VIN # ON THE TRUCK IS [XXX]. THANKS *TR

VEHICLE IGNITION FAULTY. AFTER TURNING THE VEHICLE OFF, IT WOULD NOT START, WOULD NOT TURN OVER, THE STEERING WHEEL WAS LOCKED IN PLACE. I FEAR THAT THIS ISSUE, WORKING SOMETIMES, OTHER TIMES NOT WORKING, CAN FAIL WHILE I'M DRIVING, LEAVING ME TO TRY TO OPERATE A VEHICLE WITHOUT POWER AND A LOCKED STEERING COLUMN. I BROUGHT THE TRUCK TO A LOCAL DEALER, NO PROBLEMS WERE FOUND, THOUGH THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP BECAUSE IT WAS DISABLED. *TR

S10 APPROPRIATE HANDLING RE TOYOTA ACCELERATION PROBLEM FM OWNER OF A 2010 TOYOTA TACOMA TRUCK. *KB THE CONSUMER STATED THE ENGINE RACED AND THE VEHICLE LURCHED FORWARD. THE CONSUMER APPLIED THE BRAKE AS HARD AS HE COULD AND QUICKLY PLACED THE VEHICLE IN PARK. THE NEXT DAY, THE VEHICLE WAS INSPECTED, BUT THE VEHICLE WAS PERFORMING AS DESIGNED. THE CONSUMER WAS INFORMED HIS VEHICLE WAS NOT A PART OF THE RECALL. *JB UPDATED 05/12/10.*JB

TL*THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE IN A PARKING LOT, THE VEHICLE SUDDENLY ACCELERATED FORWARD. SHE PRESSED BOTH OF HER FEET ON THE BRAKE PEDAL AND THE TIRES WERE SPINNING. SHE SHIFTED INTO PARK, TURNED OFF THE IGNITION AND HAD THE VEHICLE TOWED TO A DEALERSHIP. SHE WAS AWAITING FEEDBACK AT THE TIME OF THE COMPLAINT. SHE HAD NOT EXPERIENCED ANY ACCELERATION PROBLEMS PRIOR TO THIS FAILURE. SHE CALLED THE MANUFACTURER AND REPORTED THE PROBLEM. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 2065. UPDATED 06/08/10.*JB UPDATED 02/01/11*LJ THE CONSUMER STATED THE VEHICLE HAS SINCE ACCELERATED AGAIN FOR THE SECOND TIME. THE VEHICLE ACCELERATED AS THE CONSUMER WAS PULLING INTO A PARKING SPACE. SHE HELD HER FOOT ON THE BRAKE, AS THE ENGINE REVVED AND THE TIRES WERE SPINNING. SHE ENDED UP GOING ON CURB INTO A SNOW BANK. SHE PUT THE VEHICLE IN PARK AND THE ENGINE CONTINUED TO ACCELERATE UNTIL SHE TURNED THE IGNITION OFF. A MODIFICATION WAS PERFORMED ON THE VEHICLE IN JUNE 2010 AND THE DEALER ASSURED THE CONSUMER IT WOULD RECTIFY ANY UNCONTROLLED ACCELERATION. UPDATED 03/18/11*JB

TL*THE CONTACT OWNS A 2010 TOYOTA TACOMA. HE STATED THAT WHILE DRIVING AT 5 MPH AND PULLING INTO A PARKING SPACE, THE VEHICLE ACCELERATED ON ITS OWN. HE PUT BOTH FEET ON THE BRAKES AND THE VEHICLE STILL WANTED TO SURGE FORWARD. HE PUT THE VEHICLE IN PARK AND TURNED IT OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY COULD NOT DUPLICATE THE FAILURE AND TOLD HIM THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THERE HAD BEEN NO REPAIRS DONE TO THE VEHICLE AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 6367 AND CURRENT MILEAGE WAS 8253. UPDATED 04/27/10. *LJ THE CONSUMERS HUSBAND WAS DRIVING THE VEHICLE. UPDATED 09/16/10

TL* THE CONTACT HAS A 2010 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE IN FOUR WHEEL DRIVE THE VEHICLE HAD A SUDDEN ACCELERATION. THE CONTACT WAS GOING 10 MPH AND STOPPING AT A STOP SIGN AND THE VEHICLE ACCELERATED AND SHOT THROUGH THE ENTER SECTION. THIS IS THE ONLY TIME THE FAILURE HAPPENED. THE FAILURE MILEAGE WAS 400 AND THE CURRENT MILEAGE WAS1100. UPDATED 04/15/10. *LJ UPDATED 06/24/10.*JB

MY 2010 TACOMA, WHILE SITTING AT A STOP LIGHT, SUDDENLY SURGES AS IF SOMEBODY HIT THE GAS OR SLAMMED ME IN THE REAR. IT HASN'T PUSHED ME BEYOND MY BRAKES BUT IT IS VERY DISTURBING. I REPORTED THIS TO THE TOYOTA DEALER AND THEY SAID THEY COULDN'T REPRODUCE IT. IT DOESN'T HAPPEN WITH ANY REGULARITY, IT JUST HAPPENS OUT OF THE BLUE. ADDITIONALLY, WHEN YOU GO TO VERY LOW SPEEDS AND MAKE A SHARP TURN THE RPMS JUMP TO ABOUT 3,000 AND THEN IT FEELS LIKE THE TRANSMISSION KICKS IN. THIS WAS ALSO REPORTED TO THE DEALER WHO SAID IT WAS BY DESIGN BUT IF IT IS IT IS POOR DESIGN. *TR

2010 TOYOTA TACOMA DOUBLE CAB PRE-RUNNER, I HAVE EXPERIENCE A SUDDEN JERK (LIKE OTHER CAR HAS HIT ME ON THE REAR) WHILE I WAS STOPPED AND THE BRAKE WAS PRESSED WHILE WAITING AT THE TRAFFIC LIGHT. IT HAPPENED TO ME THREE TIME FOR FIVE DAYS AFTER I BROUGHT MY TRUCK TO THE DEALERSHIP TO REPAIR THIS PROBLEM, WHICH THEY SAID THAT THERE IS NO PROBLEM AND IT IS JUST BECAUSE THE TACOMA HAS A SEQUENTIAL TYPE OF TRANSMISSION.. *TR

2010 TOYOTA TACOMA 6CYL. - WHEN STOPPED AT TRAFFIC LIGHTS AND THE HEATER OR AIR CONDITIONER IS ON, THE TRUCK LUNGES FORWARD INTERMITTENTLY. WHEN THIS HAPPENS, IT FEELS LIKE SOMEONE HAS HIT ME FROM BEHIND. NO ONE IS THERE AND THE RPM GAUGE HAS GONE FROM THE NORMAL 0.5 RPMS TO 1 RPM ON ITS OWN. I HAVE BEEN WATCHING THIS PROBLEM AND I FIND THAT IT ONLY HAPPENS WHEN THE HEATER OR AIR CONDITIONER IS ON. IT DOES NOT HAPPEN WHEN THESE COMPONENTS ARE OFF. HAPPENED ABOUT 12 TIMES NOW. *TR

TL*THE CONTACT OWNS A 2010 TOYOTA TACOMA. WHILE THE CONTACT WAS STOPPED THE VEHICLE THE ENGINE SUDDENLY SURGED CAUSING THE VEHICLE TO ACCELERATE. THE CONTACT HAD TO PUT THE VEHICLE IN NEUTRAL TO STOP THE ACCELERATION. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE REPRODUCED. THE FAILURE HAS OCCURRED SINCE THE DAY THE VEHICLE WAS PURCHASED. THE MILEAGE WAS 2,379 UPDATED 04/13/10. *LJ UPDATED 4/19/10 *CN THE CONSUMER STATED THE FLOOR MATS DID NOT PLAY A PART IN THE SUDDEN ACCELERATION. UPDATED 05/20/10*JB UPDATED 10/08/10*JB