2010 TOYOTA TACOMA Complaints

The contact owns a 2010 Toyota Tacoma. The contact stated that while the vehicle was receiving a routine oil change, the mechanic observed that the frame was corroded and fractured near the front passenger’s side wheel. The contact was informed that the frame needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 120,000.

Frame rotted and will not pass state inspection. Toyota dealer stated there was no recall on the frame, but some kind of warranty extension which is no longer active since 2022. I don't remember getting any notice from Toyota. I did get 3 recall notices, but nothing on the frame. Now they will not fix or do anything. I did not see it when I looked up recalls 2 years ago, and thought it was not effected. I have low mileage (69,000) on the vehicle that runs perfectly, but I its useless because I was never notified the frame had a safety issue. The Toyota dealer says they can't help me at all. My complaint is I was never notified about it and driving an unsafe vehicle. Now it will not pass inspection because Toyota sold me a faulty frame. How can Toyota not stand behind it's vehicles and make good in some way? There must be many others that missed this as well. Please help anyway you can. Thank you [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2010 Toyota Tacoma. The contact stated that while the vehicle was at the local service center, the mechanic discovered that the sub frame was severely rusted. The contact was informed that the vehicle would soon become unsafe to driving due to the severe rust. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 183,000. The VIN was not available.

The contact owns a 2010 Toyota Tacoma. The contact stated that the vehicle was taken for State Inspection however, the vehicle failed the inspection due to cracks to the driver’s and passenger’s side sub frame, and corroded brake lines. The vehicle was taken to an independent mechanic where it was diagnosed that both the driver’s and passenger’s side sub frame and brake lines needed to be replaced. The vehicle was not repaired. An undisclosed dealer was notified of the failure. The manufacturer was notified of the failure and the contact was informed that an unstated recall had expired, and the previous vehicle owner was notified, but no further assistance was provided. The failure mileage was approximately 132,000.

I was trying to sell my vehicle as private party but I kept being asked, by the potential buyers, if the frame of this vehicle was replaced under a manufacturer recall. Not knowing the right answer I asked a local dealer to verify if a frame recall was performed on my truck and the answer was NO. I bought this truck in Aug. 2018 from a used car dealer which sold me the vehicle AS IS but he didn't inform me that there was an active recall, then ultimately I contacted the manufacturer which told me that the recall was closed in July 2020. Apparently dealers cannot sell vehicles under active recalls unless they are addressed but I was sold one. In all this I've never have been contacted by the manufacturer/dealer to inform me of the recall, also I drove an unsafe vehicle for 5 years without knowing that in case of an accident, serious consequences could have occurred. As of now the vehicle is not on the road. Who would be the responsible party in this issue? Who should take action to address this? Thank you for your help!

Frame has multiple holes in it up front near the cab mounts, dealer told me it doesn’t qualify for a new one or the frame recall that was sent out once even tho google says 15 years after manufacture date, 2010 and it’s not 2025 so I should still qualify. The frame damage was found upon a yearly state inspection so I’m not sure how it passed the first time.

The contact owns a 2010 Toyota Tacoma. The contact stated while having a routine service check, the independent mechanic noticed that the subframe underneath the vehicle was rusted. The dealer was contacted and stated that the vehicle needed to be diagnosed. The vehicle was not diagnosed. The manufacturer was contacted, and a case was filed. No further assistance was provided. The failure mileage was 160,000. The consumer is requesting the recall to be honored so the vehicle can be repaired or replaced at a reasonable rate.

My vehicle, which has been inspected at my local Toyota dealership, has significant rust corrosion, with perforation through the frame in several areas. I was told by the service manager that Toyota had sent out letters to owners (not a recall) to bring their vehicles in for inspection for this problem and that they would repair or replace the frame. I had not received any correspondence about this issue and have been told that this program expired in September of 2021,which now leaves me with the financial liability of replacing or repairing, which I have been told would cost between 14-20 thousand. I have contacted "The Toyota Brand engagement center" case#221121001445, and they confirm they cannot and will not do anything for me. Please let me know what possible recourse I have in resolving this issue. Thank You!! Bruce Beeman 122 Ridgewood Acres Thomaston Connecticut 06787 (860) 283-8916

I recently had my oil changed and tires rotated. While on the lift, the mechanics found extensive rust in multiple spots on the frame. They said it may not be safe to drive at this point.

My mechanic found excessive premature rusting to my truck's under carriage/frame. He suggested that I contact Toyota to see what could be done about this condition. Having never received a notice of recall I searched for recall information and called Toyota's "Brand Engage3ment Advocate". I found out that the recall for the frame expired 6 months ago. This is intolerable since the truck I own now was a replacement for a truck that had premature rusting of the frame. I thought surely that Toyota would have addressed this issue in my 2010 Tacoma and I was unaware that it would be a problem. Toyota Brand Engagement Center filed a case number for me (not really helpful to me) which is 221017000168.