2004 TOYOTA TUNDRA Complaints

04 TUNDRA HAD RECALL DONE 5/15, TOYOTA CHAPMANVILLE WV SAID UNDERCOATING WAS ALL NEEDED DONE. TUNDRA IN ANOTHER SHOP AT INDEPENDENT SHOP, THEY INFORM ME TO MAKE APPOINTMENT WITH A TOYOTA DEALER TO HAVE FRAME INSPECTED ASAP, AND DO NOT TOW ANYTHING WHATSOEVER. BALL TOYOTA CHARLESTON WVA REFUSE TO LOOK AT, AND SAID NOTHING THEY CAN DO, RECALL HAS EXPIRED, SORRY WE CAN'T HELP YOU.

FRAME RUSTING AND REAR DIFFERENTIAL RUSTING OUT. FRAME IS CORRODING FROM RUST. REAR DIFFERENTIAL HAS SEVERAL PIN HOLES CAUSING FLUID TO LEAK. THESE ARE BOTH KNOWN PROBLEMS WITH THE GEN 1 TUNDRA'S. CONTACTED TOYOTA CUSTOMER CARE AND BASICALLY TOLD ME THERE ISN'T ANYTHING THEY CAN DO SINCE THE FRAME RECALL CAMPAIGN ENDED IN 2015. I NEVER RECEIVED NOTIFICATION OF THE FRAME RECALL. I WAS TOLD THAT THERE WASN'T ANY RECALL FRO THE DIFFERENTIAL BUT THAT IS A VERY COMMON PROBLEM FOR TUNDRA'S USED IN NE USA WHEREBY ROAD SALT IS USED IN WINTER. THE SALT CAUSES FRAME AND DIFFERENTIAL RUST BECAUSE MATERIAL USED BY TOYOTA IS OF POOR CORROSION RESISTANCE QUALITY. THE CONSUMER IIS ON THEIR OWN. TOYOTA WON'T DO ANYTHING EVEN THOUGH IT'S THEIR FAILURE TO BUILD THE VEHICLE FIT FOR IT'S INTENDED USE.

RUSTED FRAME' I RECEIVED A LETTER FOR RECALL FROM TOYOTA ON THE RUSTED FRAME . SO I WENT TO MY LONGTIME MECHANIC AND HE INFORMED ME IT WAS BAD, HE THEN BEGAN TO HIT PARTS OF THE FRAME WITH A SMALL HAMMER AND PUNCHED A HOLE THROUGH IT AND THAN STOPED ANY MORE HAMMERING. WHEN I CHECKED MY RECALL VIN# IT DOES NOT SHOW UP, EVEN THOUGH I RECEIVED LETTERS FOR IT.

I RECEIVED A RECALL NOTICE AND HAD MY VEHICLE FRAME INSPECTED IN 2014. I WAS TOLD IT WAS OK AND AN UNDERCOATING WAS SPAYED ON THE FRAME. ON 11-23-2018 I WAS LOOKING IN THE ENGINE COMPARTMENT AND NOTICED A SIZABLE HOLE IN THE FRAME OF THE VEHICLE ON THE PASSENGER SIDE BEHIND THE FRONT WHEEL. I HAD TOOK IT TO THE DEALERSHIP AND THEY CONFIRMED THE RUSTED HOLES ON THE FRAME. I WAS ADVISED IT WASN'T COVERED UNDER ANY CURRENT RECALLS OR CAMPAIGNS AND ADVISED TO CALL TOYOTA CORPORATE TO ASK FOR ASSISTANCE. I SPOKE TO A REPRESENTATIVE AND A SUPERVISOR AND WAS GIVEN A FLAT NO. MY VEHICLE IS NOT COVERED UNDER ANY CURRENT CAMPAIGNS OR RECALLS AND THE REPAIR WOULD BE AN OUT OF POCKET EXPENSE. I WAS INFORMED IT IS NOT SAFE TO DRIVE IN THE CURE CONDITION.

HAD RECALL FOR RUST, DEALER INSPECTED, SAID OK AND UNDERCOATING WAS DONE, NO NOW RUST HOLES IN FRAME.

I RECENTLY TOOK MY TRUCK INTO TARBOX TOYOTA IN RHODE ISLAND FOR A STATE REQUIRED INSPECTION. I PURCHASED MY TUNDRA FROM THIS DEALERSHIP IN 2004. THE TRUCK FAILED THE INSPECTION. A MAJOR DEFECT WAS RUST RELATED HOLES IN THE FRAME. WHEN THE TARBOX DEALERSHIP INSTALLED A RUST PREVENTING UNDERCOATING 2-1/2 YEARS AGO, I ASKED AND WAS INFORMED THAT THERE WERE NO HOLES IN THE FRAME. AS YOU CAN TELL BY THE ATTACHED PICTURES, THE FRAME HAS SUBSTANTIAL RUST AND A HOLE IN THE SAME AREAS EXPERIENCED BY OTHER 2004 TUNDRA OWNERS. IT IS ALSO OBVIOUS BY THE PICTURES THAT THE UNDERCOATING INSTALLED TO PREVENT RUST FAILED AND PEELED OFF--AND IN FACT COVERED UP EXISTING RUST AREAS--RATHER THAN PROVIDE PROTECTION AGAINST FUTURE RUST DAMAGE. I WAS INFORMED BY THE DEALERSHIP THAT TOYOTA WOULD NOT DO ANYTHING TO ADDRESS THE RUST DAMAGE ON MY TRUCK--OR TAKE RESPONSIBILITY FOR ENHANCING THE RUST DAMAGE CAUSED BY IMPROPERLY COATING THE FRAME OVER EXISTING RUST. IN FACT, THE ADVICE OFFERED WAS TO JUST "LEASE A NEW VEHICLE." MY SAFETY CONCERN IS THAT IN ADDITION TO MYSELF, THIRD PARTY OWNERS MAY NOT BE AWARE THAT TOYOTA COVERED UP RUSTED FRAME DAMAGE WITH THE UNDERCOATING INSTALLED OVER RUST--AND I DO NOT KNOW IF THERE ARE ADDITIONAL HOLES IN THE FRAME THAT ARE NOT VISIBLE.

TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR A STATE INSPECTION WHERE IT WA DISCOVERED THAT THE ENTIRE SUBFRAME WAS RUSTED THROUGH. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNSAFE TO OPERATE. HOSELTON TOYOTA (50 MARSH RD, EAST ROCHESTER, NY 14445, (585) 381-8530) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THERE WAS AN EXTENDED WARRANTY FOR AN ANTI-CORROSION SPRAY OF THE SUBFRAME THAT EXPIRED IN 2015. THE MANUFACTURER WAS CONTACTED AND WAS INFORMED THAT SINCE THE WARRANTY PERIOD WAS EXCEEDED, THERE WOULD BE NO FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

THE FRAME IS RUSTING APART. THE REAR END HAS RUST HOLE THROUGH IT. I HAVE ALREADY REPLACED THE RACK AND PINION BECAUSE IT HAD QUARTER SIZE HOLE RUSTED THROUGH IT.

FRAME IS RUSTED IN MY 2004 TUNDRA AND TOYOTA WON'T REMEDY THE THE PROBLEM . THE FRAME IS THE SAME AS THE 01-03 BUT THE RECALL ONLY APPLIES TO THOSE YEARS WHICH IS LUDICROUS. I HAVE HEARD OF TOYOTA REPLACING SOME FRAMES FOR 04-06 BUT THEY WON'T EVEN LOOK AT MINE

MY TUNDRA WAS PART OF THE FRAME RUST RECALL AND PASSED THEIR RUST PENETRATION TEST AND WAS RUSTPROOFED BY THE DEALER, TOYOTA OF GRAND RAPIDS, JUNE 8, 2015. THE RUSTPROOFING WAS DONE VERY POORLY AND RUST WAS STILL FORMING ON THE FRAME. I JUST HAD THE TUNDRA INSPECTED BY MY MECHANIC FOR RECOMMENDED REPAIRS TO KEEP IT ON THE ROAD AND HE FOUND TWO LARGE RUST HOLES, PICTURES ATTACHED, ON THE FRAME, ONE ON DRIVER SIDE AND ONE ON PASSENGER SIDE BEHIND THE FRONT WHEELS. HE SAID THAT IN A HARD BRAKING SITUATION THE FRAME COULD CRACK CAUSING LOSS OF CONTROL AND STEERING. I'VE TRIED CONTACTING TOYOTA AND THEY SAID THE DEALER HAS TO BE CONTACTED AND THIS HAS BEEN DONE TWICE WITH NO RESULTS. THE RECALL IS NOW CLOSED AND I SHOULD HAVE HAD A NEW FRAME INSTALLED THE FIRST TIME. THE TUNDRA HAS 129,000 MILES ON IT AND WE USE IT FOR 5TH WHEEL TOWING, NOT ANYMORE. I NEED YOUR HELP IN RESOLVING THIS PROBLEM. YOU HAVE 128 COMPLAINTS FOR STRUCTURAL ISSUES ON THIS VEHICLE, ALL WITH MOSTLY THE SAME ISSUE RUST THROUGH ON THE FRAME.