2010 TOYOTA TUNDRA Complaints

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). HI I AM CALLING TO REPORT A TOYOTA TUNDRA SE [XXX]. THE CAR GOT SERVICE ON MARCH 27 FOR THE RECALL PROBLEM ACCORDING TO SERVICE TECH THE PROBLEM WAS RESOLVE. HOWEVER WAITING FOR A TRAIN TO GO BY MY CAR ON IT OWN ACCELERATED ON APRIL 2 2010, AGAIN ON APRIL 6TH THE CAR ACCELERATE ONCE AND THE FOUR TIMES IN THAT DAY IT WENT FROM A SPEED OF 65 TO 5 MILES PER HOUR ANNOUNCING TRACTION CONTROL. THAT DAY THE CAR WAS TAKEN IN TO GET SERVICE AGAIN ONCE AGAIN A WAS ASSURED BY SERVICE TECH THAT THE PROBLEM WAS RESOLVE. TODAY APRIL 7TH DRIVING BACK FROM WORK THE TRACTION CONTROL LIGHT CAME UP AGAIN AND I LOST COMPLETE SPEED AND CONTROL OF GAS PEDAL. THE TOYOTA DEALER THAT HAS BEEN SERVICING THIS CAR HAS BEEN TOYOTA PLACE ADDRESS 9670 TRASK AVE GARDEN GROVE CA 92844. *TR

LTR ON FWD FM (AL) RE DISPLEASURE WITH LOCAL TOYOTA DEALERSHIP IN PROCESSING RECALL FIXES FM OWNER OF A 2010 TOYOTA TUNDRA TRUCK (REPLY DIRECTLY TO CONSTITUENT CC: MONTGOMERY, AL OFC. *TGW THE CONSUMER WANTED TO KNOW IF THE VEHICLES SHE AND HER HUSBAND OWN ARE ON THE RECALL LIST. *JB

IN MARCH 2010, I PURCHASED A NEW TOYOTA TUNDRA 2010 CREWMAX 5.7L TRUCK FULLY LOADED WITH NAVIGATION SYSTEM, REMOTE START, AND GUIDEPOINT (LOJACK LIKE) SYSTEM FROM EXPRESSWAY TOYOTA IN DORCHESTER, MA. THE TRUCK WAS SUPPOSEDLY MANUFACTURED IN FEBRUARY 2010 AND HAD THE REVISED GAS PEDAL. ON MARCH 23, THE INCIDENT BELOW OCCURRED. WAS DRIVING TO WORK FROM READING, MA TO CHARLESTOWN, MA (ABOUT 13 MILES) ON TUESDAY, MARCH 23. IT WAS A RAINY DAY AND TRAFFIC WAS HEAVY. I HAD THE DEFROSTER AND WIPERS ON AND WAS STUCK IN TRAFFIC ON A BUSY MAIN STREET ABOUT 10 MILES INTO THE TRIP. THE CAR IN FRONT OF ME STARTED TO MOVE FORWARD SLOWLY SO I TOOK MY FOOT OFF THE BRAKE TO ALSO MOVE FORWARD SLOWLY. THAT OTHER CAR WAS ABOUT 10 FEET IN FRONT OF ME. I BARELY TOUCHED THE GAS PEDAL WHEN THE TRUCK TOOK OFF AT FULL ACCELERATION. I GOT ON THE BRAKE AS HEAVY AS I COULD AND THE TRUCK FISH TAILED SIDE TO SIDE. I QUICKLY PUT IT INTO NEUTRAL AND THEN PARK WHILE THE TRUCK WAS STILL REVVING AT FULL ACCELERATION. WHILE IT WAS IN PARK AND ENGINE STILL GOING FULL SPEED I TAPPED THE GAS PEDAL WITH MY FOOT AND IT RELEASED. I WAS VERY LUCKY I DIDN'T CRASH INTO ANYTHING. I DID SMELL A BURNING ODOR ONCE I GOT THE TRUCK UNDER CONTROL. I'M NOT SURE IF THAT WAS THE TIRES, BRAKE PADS OR SOMETHING ELSE. *TR

I HAVE A 2008 TUNDRA AND HAD MY GAS PEDAL "FIXED". MY GAS PEDAL IS NOW EXTREMELY SENSITIVE AND I FIND DIFFICULT TO ACCELERATE SAFELY. I HAVE ISSUES WHEN ACCELERATING FROM A STOP, AS I HIT ANY SORT OF BUMP OR HOLE I FIND MYSELF "REVVING" THE ENGINE AS MY PEDAL IS TOO SENSITIVE AND HOW I DESCRIBE AS LOOSE. THIS IS VERY ANNOYING AND FIND IT TO BE AN UNACCEPTABLE FIX!!! *TR

TL*-THE CONTACT OWNS A 2010 TOYOTA TUNDRA. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH AND THEN BROUGHT THE VEHICLE TO A COMPLETE STOP. UPON ACCELERATION, THE VEHICLE LUNGED FORWARD. THE FAILURE OCCURRENCE WAS SPORADIC. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 14. THE CURRENT MILEAGE WAS 5,672.

TL*-THE CONTACT OWNS A 2010 TOYOTA TUNDRA. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH INTO A PARKING SPACE. THE GEAR SELECTOR WAS SHIFTED FROM DRIVE INTO THE PARK POSITION. IMMEDIATELY, THE VEHICLE ACCELERATED OVER 50 MPH. THE BRAKE PEDAL WAS ENGAGED WITH GREAT FORCE AND THE VEHICLE SURGED 3 INCHES STRIKING THE CURBSIDE. THE GEAR WAS SHIFTED INTO PARK AND THE ENGINE TURNED OFF. THE CONTACT SUSTAINED MINOR INJURY TO THE KNEE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN INFORMED THAT THE VEHICLE REQUIRED FURTHER DIAGNOSTIC TESTING WITH THE REPLACEMENT OF THE ACCELERATOR PEDAL. THE FAILURE MILEAGE WAS 6,162. THE CURRENT MILEAGE WAS 6,240.

6-8 WEEKS AFTER I BOUGHT MY TRUCK I STARTED HAVING ACCELERATION PROBLEMS WITH MY TRUCK A 2010 TUNDRA. IT HAS NEVER ACCELERATED WHILE MOVING IT HAS DONE IT IN PARK EVERY TIME WHEN I GET IN AND START THE TRUCK. IT ACCELERATES TO 4-5000 RPM'S AND BOGS DOWN IT DOES 3-4 TIMES THEN IT BOGS DOWN AND DIES. I HAVE TAKEN MY TRUCK IN 3 TIMES AND THEY ( TOYOTA OF LEWISVILLE) HAVE KEPT IT TWICE AND COULD NEVER DUPLICATE THE PROBLEM SO THEY CLAIM THAT THEY COULD NOT FIND THE PROBLEM, AND THAT THERE WAS NO TROUBLE CODES TO FOLLOW UP ON. THIS INCIDENT HAS OCCURRED ABOUT 8 OR 9 TIMES AND I AM REALLY WORRIED THAT IT WILL SOMEDAY HAPPEN WHILE I AM DRIVING. I DON'T EVER KNOW WHEN IT IS GOING TO HAPPEN IT JUST HAPPENS WHEN I GET IN AND START THE TRUCK WHETHER IT IS HOT OR COLD. THE DEALERSHIP HAS KEPT MY TRUCK TWICE FOR A WEEK EACH TIME AND HAS DONE NOTHING TO CORRECT THE FAILURE BECAUSE THEY SAY THAT THEY CAN NOT FIND THE PROBLEM. WHAT CAN I DO ABOUT THIS MATTER, I HAVE A TRUCK THAT MY WIFE WILL NOT RIDE IN AND THAT IT IS WORTH NOTHING IN A TRADE IN. I DRIVE IT WITH FEAR OF IT TAKING OFF ON ME SOMEDAY. *TR

THE TRUCK BOUNCES REAL BAD ON SOME CONCRETE ROADS AT ABOUT 65 MPH TO THE POINT I HAVE TO SLOW DOWN OR CHANGE LANES TO GET IT TO STOP. ON THE SAME ROADS I CAN NOT HOLD THE GAS PEDAL STEADY ITS REVVING THE ENGINE UP ON EVERY BOUNCE I THINK THE RECALL MADE THE PEDDLE TO SENSITIVE ON ROUGH ROADS. *TR

TL* THE CONTACT OWNS A 2010 TOYOTA TUNDRA. UPON TAKING THE VEHICLE INTO THE DEALER FOR ROUTINE MAINTENANCE, SHE WAS ADVISED THAT THERE WAS AN OPEN RECALL ON THE VEHICLE. THE VEHICLE WAS REPAIRED ACCORDINGLY PER NHTSA CAMPAIGN ID NUMBER 10V017000, VEHICLE SPEED CONTROL, ACCELERATOR PEDAL. A FEW DAYS LATER, WHILE ATTEMPTING TO DRIVE IN REVERSE, THE VEHICLE ACCELERATED BACKWARDS AND PRECEDED TO CRASH INTO A TREE. THERE WAS MINOR DAMAGE TO THE FRONT BUMPER. THE MANUFACTURER STATED THAT THE FAILURE WAS POTENTIALLY DUE TO DRIVER ERROR AND THAT HE POSSIBLY HAD DEPRESSED THE ACCELERATOR PEDAL INSTEAD OF THE BRAKES. THE CONTACT WAS CONCERNED WITH OPERATING AN UNSAFE VEHICLE AS IT WAS HER ONLY MEANS OF TRANSPORTATION. THE APPROXIMATE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 2,100.

I OWN AN 08 TOYOTA TUNDRA. HAVE DONE ALL MAINTENANCE WORK AND HAVE RECORDS. HAD THE ACCELERATOR PEDAL PROBLEM FIXED (?) BY TOYOTA IN WELLESLEY MASSACHUSETTS ON 2/5/10. THE DATE BELOW IS APPROXIMATE, I PUT THE CAR IN REVERSE AND IT TOOK OFF SMASHING MY REAR BUMPER WHICH I PAID TO FIX. I JUST THANK GOD THAT WAS NOT A CHILD BEHIND MY CAR. SINCE THEN THERE HAVE BEEN TOO MANY INCIDENTS TO COUNTS WITH THE ACCELERATOR STICKING. CALLED TOYOTA BOTH DEALERSHIP AND COMPANY AND WAS TOLD MY TRUCK HAS BEEN FIXED. I AM HERE TO TELL YOU IT HAS NOT BEEN FIXED. THE MORE MILES I PUT ON THE CAR THE MORE FREQUENTLY THIS HAPPENS. I WAS ON CHANNEL 5 NEWS IN MASS ON FRIDAY 3/5 AND SAT 3/6 REGARDING THIS CONTINUING PROBLEM. TOYOTA IS NOT OFFERING A RENTAL WHILE THEY LOOK AT IT AND THIS IS A WORK TRUCK FOR ME. I DON'T WORK I DON'T GET PAID AND I STILL OWE 16K ON THE TRUCK. I AM SENDING A CERTIFIED LETTER TO CORPORATE TOYOTA AND PUTTING THEM ON NOTICE REGARDING THE LIABILITY ON THIS MATTER, WHICH IS HUGE. I AM NOT LOSING MY HOME AND EVERYTHING I HAVE WORKED HARD FOR ALL MY LIFE BECAUSE TOYOTA HAS A PROBLEM THEY CANNOT FIGURE OUT. I MYSELF DO NOT BELIEVE THERE WAS EVER A FLOOR MAT PROBLEM, THAT WAS A DELAY TACTIC. BUT I AM REPORTING TO YOU AS I WAS INSTRUCTED TO DO BY CHANNEL 5 NOT TOYOTA OR THE DEALERSHIP BUT BY THE NEWSCASTER THAT BROADCAST MY STORY. THE ACCELERATION IS HAPPENING AT LEAST 5-9 TIMES A WEEK AT VARIOUS TIMES. IF YOU CAN HELP PLEASE DO. THANK YOU. *TR